Saturn SL Complaints (1995)

355 consumer complaints on file.

#10055720January 23, 2004
ENGINE AND ENGINE COOLING
THE CONSUMER TOOK THE VEHICLE TO BE INSPECTED. THE MECHANIC NOTICED THAT THE PLASTIC INTAKE MANIFOLD HAD CRACKED AND CAUSED FLUID TO LEAK ONTO THE ENGINE. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052413January 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION DOWN SHIFTS FROM HIGH TO 3RD OR LOW. CAUSING HIGH RPM AT HIGHWAY SPEED. SOMETIMES REQUIRES YOU TO PULL OFF THE ROAD AND RESTART THE ENGINE TO REGAIN NORMAL SHIFT SEQUENCE. PROBLEM HAS PERSISTED FOR MORE THAN A YEAR. SATURN SERVICE REPS SAY THEY CAN NOT DUPLICATE AND THERE IS NO PROBLEM. NOT TRUE. NUMBER OF FAILURES BELOW REPRESENTS YEAR LONG PERIOD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052026December 29, 2003
STEERING:COLUMN
CONSUMER COMPLAINED ABOUT A STEERING COLUMN PROBLEM. CONSUMER COULD TURN THE STEERING WHEEL COMPLETELY, BUT THE FRONT WHEELS DO NOT TURN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050712December 18, 2003
ENGINE AND ENGINE COOLING
MY 1995 SL1 SATURN DEVELOPED A CRACKED CYLINDER HEAD AT ALMOST NINE YEARS AND ONLY 55,000 MILES. SATURN ISSUED A LETTER DATED JUNE 1999 STATING THAT THIS MAY HAPPEN BUT IT WAS NOT A RECALL AND THEY WOULD EXTEND THE WARRANTY TO 6 YEARS OR 100,000 MILES, WHICHEVER CAME FIRST (ONLY HAD 1 1/2 YEARS MORE TO GO). THE COST TO REPAIR WAS GOING TO BE $2,400. SATURN KNOW OF THIS PROBLEM AND IGNORES ANY RESPONSIBILITY TO THE CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049251December 5, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THIS IS THE SAME AS COMPLAINT #855328, HAVING TO DO WITH THE NEUTRAL/ PARK SWITCH ON THE AUTOMATIC TRANSMISSION I ALSO CAN MOVE SHIFT LEVER WITH CAR OFF AND NO FOOT ON THE BREAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049175December 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
1995 SATURN SL1 - CRACK IN CYLINDER HEAD CAUSING OIL TO LEAK INTO COOLING SYSTEM. I HAD TO PURCHASE NEW HEAD AND GASKET SET, OIL PUMP AND VARIOUS OTHER MISC. PARTS IN ORDER TO FIX THIS. SATURN HAS KNOWN ABOUT THIS PROBLEM AND HAS NOT CORRECTED IT-I AM A VERY UNHAPPY SATURN OWNER. UP UNTIL THIS POINT, I WAS HAPPY WITH THE CAR. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048749November 28, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WINDOWS FOGGED UP ON THE INSIDE. THIS RESULTED IN POOR VISIBILITY. TSB 619868 WAS ISSUED ON THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048129November 18, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHILE DRIVING VEHICLE SMOKED AND LEAKED TRANSMISSION FLUID. A TECHNICIAN SERVICED THE VEHICLE, AND INDICATED THAT TRANSMISSION CASE CRACKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045345November 3, 2003
SEATS:FRONT ASSEMBLY:RECLINER
BELOW ARE EXCERPTS FROM THE LETTER I WROTE TO SATURN. THEY BASICALLY BLEW ME OFF: PRESIDENT AND CEO SATURN CORPORATION ON JULY 5, 2000, I WAS REAR-ENDED BY A LATE MODEL FORD MUSTANG WHILE I WAS STOPPED AT A RED LIGHT IN MY 1995 SATURN SL-1. WHEN I WAS HIT, MY DRIVER'S SEAT BACK FAILED AND I WAS THROWN INTO THE BACK SEAT OF MY CAR AND SPRAINED MY LOWER BACK. AFTER ALMOST TWO MONTHS, MY BACK IS STILL IN PAIN AND I AM UNDERGOING PHYSICAL THERAPY. A YEAR OR SO AGO, I SAW A TELEVISION NEWS REPORT THAT STATED SATURN WAS RECALLING ALL 1995 SL-SERIES SEDANS BECAUSE OF AN INHERENT FAULT IN THE DESIGN THAT WOULD CAUSE THE SEAT BACK TO FAIL IN THE EVENT OF A REAR-END COLLISION. I CONTACTED SATURN OF BELLEVUE IN BELLEVUE, WASHINGTON AND AFTER TYPING MY VEHICLE IDENTIFICATION NUMBER INTO THEIR COMPUTER, THEY TOLD ME MY CAR WAS NOT INVOLVED IN THE RECALL. WHEN I ASKED IF MY CAR WAS SAFE, THEY ASSURED ME IT WAS. IT IS NOW PAINFULLY OBVIOUS THAT MY CAR WAS NOT SAFE. I AM UPSET AND DISAPPOINTED WITH THE SATURN CORPORATION FOR TELLING ME IT WAS SAFE TO CONTINUE DRIVING A CAR WITH AN INHERENT SAFETY DESIGN FAULT. I RECENTLY CALLED SATURN OF BELLEVUE TO GET AN ADDRESS WHERE I COULD WRITE TO YOU, AND DURING THE COURSE OF THE CONVERSATION, THE SALESMAN I SPOKE WITH TOLD ME THAT SEAT BACK FAILURE IN A REAR-END COLLISION WAS A COMMON OCCURRENCE AND HE DIDN'T UNDERSTAND WHAT MY PROBLEM WAS. I SUBSEQUENTLY SPOKE WITH TWO INSURANCE ADJUSTERS WHO ASSURED ME THAT THIS WAS NOT A COMMON OCCURRENCE. AT THIS POINT, I AM ASKING THAT YOU DIRECT SATURN OF BELLEVUE OR SATURN OF RENTON IN WASHINGTON STATE TO RE-FIT MY OBVIOUSLY DEFECTIVE FRONT SEATS (BOTH DRIVER AND PASSENGER) WITH WHICH EVER SAFETY DEVICE YOU INSTALLED IN THE 1995 SATURN VEHICLES THAT WERE COVERED BY YOUR RECALL. *LA
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10043135October 17, 2003
SERVICE BRAKES, HYDRAULIC
BRAKES PULSATE WHEN STOPPING AND ALSO CAUSING STEERING WHEEL TO SHAKE. BRAKES CAUSED CAR NOT TO STOP ON TIME WHEN TRAVELING ABOUT 35MPH. I HAD JUST RECENTLY TAKEN THE CAR TO A SATURN DEALERSHIP AND THE BRAKES WERE INSPECTED AND I WAS NOT ADVISED ANYTHING ABOUT THE BRAKES. THEN JUST RECENTLY, WHEN I NOTICED MY CAR WAS EXPERIENCING EXTENDED STOPPING I TOOK THE CAR TO A DEALER BESIDES SATURN; I WAS TOLD THAT WHEEL CYLINDERS WERE LEAKING AND ROTORS WERE WARPED AND CALIPERS HAD TO BE REPLACED. BASICALLY, THE ENTIRE BRAKING SYSTEM WAS GONE. THIS HAS BEEN A PROBLEM FROM DAY ONE WITH THIS CAR. IN LOOKING AT PAST RECEIPTS FROM PREVIOUS OWNER, THIS SAME PROBLEM WAS COMPLAINED ABOUT AND SUPPOSEDLY FIXED AT THE SAME SATURN DEALERSHIP. THE BRAKES HAVE ALSO BEEN REPAIRED ON NUMEROUS OCCASIONS AT OTHER AUTO MECHANIC DEALERS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040736September 26, 2003
SEATS
PASSENGER SIDE SEAT BACK MAKES A RATCHET NOISE WHEN ADJUSTING SEAT, AND THE SEAT BACK RECLINES BACKWARDS IN A FAST PACE WHEN PRESSURE IS APPLIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037065September 2, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY
1995 SATURN SL-2 SUNROOF FAILURE. TOOK IT INTO A SATURN, AND THEY QUOTED 776.00 TO REPLACE THE GUIDES AND STOP BUMBERS. THE RETAIL COST OF THE PARTS (I LOOKED IT UP) WAS 264.38. THEIR PRICE FOR PARTS WAS 398.00. THE REMAINING WAS LABOUR - 3.6 HOURS!**AK PREVIOUSLY, I TOOK THIS CAR TO A SATURN DEALER WHO QUOTED ME $360.00 TO REPLACE THE TEMP SENSOR -- A $12.00 PART. I TOOK IT TO PEP BOYS WHO REPLACED THE PART FOR 20.00. SATURN'S REPAIR DEPT'S PRICES ARE HIGHLY INFLATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029595July 17, 2003
SEATS:FRONT ASSEMBLY:RECLINER
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM, WITH DRIVERS CHAIR BREAKING WHEN THE VEHICLE WAS IMPACTED FROM THE BACK BY ANOTHER VEHICLE.MANUFACTURER WAS NOT CONTACTED AT THE TIME AT THIS CALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023914June 27, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY 1995 SATURN SL1 OVERHEATED IN NOVEMBER 2002 DUE TO A CRACKED CYLINDER HEAD. THERE WERE 56,686 MILES ON THE CAR. WHILE THERE IS A TECHNICAL SERVICES BULLETIN RELATED TO THIS PROBLEM STATING THAT SATURNS BUILT BETWEEN 1994 AND 1996 MAY DEVELOP CRACKS AND OFFERING COMPENSATION IF HIS OCCURS WITHIN 6 YEARS OR 100,000 MILES, MY CAR WAS OVER THE 6 YEARS THAT THE WARRANTY COVERED. IN RESEARCHING THIS PROBLEM, I HAVE FOUND THAT THIS IS NOT AN UNCOMMON EXPERIENCE FOR SATURN OWNERS AND FEEL THAT A RECALL OF THE CYLINDER HEADS IS NECESSARY AND/OR THAT SATURN NEEDS TO COMPENSATE OWNERS BEYOND THE 6 YEAR LIMIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018184May 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
IN JUNE OF 1999 THE CONSUMER RECEIVED A NOTICE FROM THE MANUFACTURER THAT HER VEHICLES ENGINE MAY DEVELOP A CRACK AND THEY WOULD COVER THE VEHICLE FOR A SPECIFIED AMOUNT OF TIME OR MILEAGE. NOW THE TIME AND MILEAGE HAS EXPIRED AND THE VEHICLE HAS DEVELOPED THIS PROBLEM. THE MANUFACTURER DOES NOT WANT TO HELP THE CONSUMER WITH THE PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011633March 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE CYLINDER HEAD CRACKED TWICE. THE FIRST CYLINDER HEAD WAS REPLACED AT NO COST. THE CONSUMER HAD TO PAY FOR THE SECOND REPLACEMENT. PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010930March 24, 2003
ENGINE AND ENGINE COOLING:ENGINE
INTERNAL CRACK IN CYLINDER HEAD DUE TO MANUFACTURING DEFECT, ALLOWING OIL TO MIX WITH ENGINE COOLANT. OCCURRED AT 103,000 MILES AND 8 YEAR, SO NOT COVERED BY SATURN'S EXTENDED WARRANTY ON THIS DEFECTIVE HEAD! SATURN SHOULD HAVE RECALLED AND REPLACED ALL OF THESE DEFECTIVE HEADS, AT NO CHARGE TO THE CONSUMERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008855March 6, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE HAD A DEFECTIVE OIL PAN AND OIL GASKET. *DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005568February 9, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I PURCHASED A 1995 SATURN SEDAN SL1 WITH 32,000 MILE. AT 54,000 MILES, THE CAR STARTED EXPERIENCING PROBLEMS WITH WATER AND OIL MIXING. I CONTACTED SATURN CORPORATION ABOUT THE PROBLEM THEY TOLD ME THAT THEY HAD A SERVICE BULLETIN OUT ON THE CAR. THEY STATED THAT THE CAR WAS OVER THE YEARS BUT UNDER THE MILES FOR THIS RECALL. I CONTACTED STEVE AT SATURN CORP. AND HE GAVE ME THIS CONFIRMATION NUMBER (1-2120506).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10004794January 28, 2003
SEATS
WHILE DRIVING VEHICLE, THE GEARS BROKE AND CAUSED THE DRIVER'S SEAT TO COLLAPSE BACKWARDS. THIS OBSCURED THE DRIVER'S VISION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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