Saturn Outlook Complaints (2009)

192 consumer complaints on file.

#10373244December 29, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT MERGED ONTO THE HIGHWAY AND ACCELERATED UP TO 70 MPH TO GET ON THE HIGHWAY. THE VEHICLE THEN LOCKED INTO THAT SPEED AS IF THE CRUISE CONTROL WAS ON. THE CONTACT TRIED TO SHIFT INTO A LOWER GEAR BUT THE VEHICLE DID NOT SLOW DOWN. THE CONTACT THEN SHIFTED INTO NEUTRAL, USED THE BRAKES TO SLOW DOWN AND TURNED THE VEHICLE OFF. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370901December 16, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE FRONT DRIVER SIDE HEADLIGHT KEPT FIZZING OUT. THE UNDERLYING CAUSE WAS A FRAYED AND MELTED WIRING HARNESS THAT WAS NOT ANY GOOD. THERE IS NO RECALL ON IT BUT SATURN IS AWARE. HOPEFULLY IT WON'T HAPPEN AGAIN, BUT IF IT DOES I'M AFRAID THERE LIES A POTENTIAL FOR A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370907December 16, 2010
TIRES, TIRES:SIDEWALL
THE TIRES ON MY VEHICLE HAVE LESS THAN 30,000 MILES AND I HAD A BIG BLOWOUT ON THE FREEWAY!. THEY ALSO HAVE CAUSED FALSE LOW TIRE PRESSURE ALERTS TO REGISTER ON MY SUV. THERE HAD BEEN NO PREVIOUS FLAT TIRES, NO WARNING, NOTHING. THE TIRE INSTANTLY WENT FLAT AND I HAD TO RUSH TO PARK ON THE SIDE OF THE FREEWAY TO AVOID COLLISION. THE REPAIRMAN WHOM WAS CHANGING MY TIRE COULD NOT FIND A CAUSE NOR REASON FOR THE PROBLEM. THE TREAD WAS BARELY WORN, YET THERE WAS A LONG SLIT ON THE OUTER WALL OF THE TIRE! THERE IS NO WAY POSSIBLE FOR A SLIT TO JUST APPEAR WHILE TRAVELING ON THE FREEWAY WITH NO APPARENT REASON. THERE WAS NO DEBRIS ON THE ROADWAY AT ALL!!! I AM COMPLETELY LOST AT THE CAUSE OF THE FLAT AND NO ONE WOULD COVER THE REPAIR. DID I MENTION THE PRICE OF ONE TIRE AVERAGES OVER $200 AND THAT DOESN'T INCLUDE THE OTHER FEES AND TAXES ASSOCIATED WITH PURCHASING A NEW TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369791December 9, 2010
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT CONNECTOR BURNED. THE BURNED CONNECTOR KEEPS THE CONTACTS FROM MAKING A CONNECTION. LIGHT WILL NOT ILLUMINATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369156December 3, 2010
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS NOT WORKING CAUSING A SAFETY HAZARD AT NIGHT. PUT IN NEW BULB STILL NOT WORKING. WIRING DEFECTIVE AND MELTED. COULD CAUSE A FIRE HAZARD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10366482November 16, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
1. DAYTIME RUNNING LIGHTS AUTOMATICALLY COME ON AND STAY ON UNLESS MANUALLY TURNED OFF BY DRIVER. 2. THE WIRING HARNESS IN WHICH THE HEADLIGHT CONNECTS MELTS DUE TO EXCESSIVE HEAT CAUSING THE HEADLIGHT TO FAIL AND THE HARNESS HAVING TO BE REPLACED. 3. THE REPAIR AT THE DEALER COSTS $250. THIS IS A COMMON ISSUE WITH THE SATURN OUTLOOK DUE TO POOR DESIGN OF WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364199November 5, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
SECOND HEADLIGHT WENT OUT ON 2009 SATURN OUTLOOK PURCHASED AUGUST 2008. BOTH TIMES THE HARNESS NEEDED REPLACED. FIRST TIME THE REPLACEMENT WAS UNDER WARRANTY, THE SECOND TIME WAS NOT, BUT CAR IS ONLY 2 YRS 2MOS OLD. BOTH WIRING HARNESSES WERE BURNT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364214November 5, 2010
EXTERIOR LIGHTING
DRIVER SIDE LOW BEAM HEADLIGHT WENT OUT . REPLACED HEADLIGHT BUT IT DID NOT FIX THE PROBLEM. FOUND AN EXISTING TSB THAT THIS COULD BE A SHORTED WIRING HARNESS. TOOK IT TO THE DEALER AND IT WAS A SHORTED WIRING HARNESS. THEY REPLACED IT AND ALL WORKED FINE. MY COMPLAINT IS THAT GM KNOWS THIS IS A PROBLEM AND DOES NOT FIX IT. IF IT HAD BEEN OUT OF WARRANTY, I WOULD HAVE HAD TO PAY FOR THE REPAIR. THIS TYPE OF PROBLEM COULD HAVE CAUSED A FIRE, # 1 SAFETY PROBLEM. #2 SAFETY PROBLEM IS THAT NOW I WAS WITHOUT A HEADLIGHT AND HAD TO GET IT TO A DEALER TO GET IT BACK. NOT ALL OF US LIVE CLOSE TO DEALERS, WE ARE 50 MILES FROM THE NEAREST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363416October 31, 2010
EXTERIOR LIGHTING
HEADLAMP HARNESS MELTED ON BOTH SIDES AND CAUSES HEADLAMPS TO GO OUT COULD ALSO BE A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362130October 24, 2010
EXTERIOR LIGHTING
WE OWN A 2009 SATURN OUTLOOK WITH 25000 MILES ON IT. WE HAVE OWNED IT FOR 14 MONTHS. WHEN IT WAS TIME FOR STATE INSPECTION THE PASSENGER SIDE LOW BEAM LIGHT WENT OUT. AT THE INSPECTIONS PLACE THEY HAD TO REPLACE THE BULB TO PASS INSPECTION. THE MECHANIC FOUND A COMPLETELY BURNED OUT BULB SOCKET. AS IT WAS SATURDAY AND THERE WASN'T A PART READILY AVAILABLE TO REPLACE THE SOCKET IT HAD TO BE FIXED TEMPORARILY. THE MECHANIC SAID THAT THE WIRING HARNESS WAS PINCHED AGAINST A METAL BRACKET AND OVER TIME HAD WORN UNTIL IT SHORTED OUT. I WILL BE GOING TO THE DEALERSHIP FOR A FREE REPLACEMENT OR WILL BE SEEKING LEGAL ACTION AGAINST SATURN/GMAC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361566October 21, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2009 SATURN OUTLOOK HEADLIGHT FAILURE DUE TO FAULTY WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361128October 18, 2010
EXTERIOR LIGHTING
SATURN OUTLOOK, 2009 MODEL YEAR. PASSENGER SIDE HEADLIGHT IS NOT WORKING, SO I BOUGHT A NEW BULB AND WENT TO REPLACE IT. I FOUND THAT THE WIRING HARNESS IS PARTIALLY MELTED, AND THE CONNECTOR THAT SEATS THE BULB MAKES INTERMITTENT CONNECTION. EVEN THE ORIGINAL BULB WHICH I THOUGHT WAS BAD WILL STILL WORK IF THE CONNECTOR IS MANIPULATED (WIGGLED). I VISITED SATURNOUTLOOKFORUM.NET AND FOUND THAT MANY OWNERS HAVE HAD THE EXACT SAME PROBLEM. THIS NEEDS TO BE ADDRESSED BY GM AS A RECALL OR SERVICE ISSUE, AND MELTING IN THE WIRING HARNESS CAN CAUSE AN ELECTRICAL SHORT AND POSSIBLE FIRE IN THE ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360489October 14, 2010
EXTERIOR LIGHTING
2009 SATURN OUTLOOK HEADLIGHT WIRING HARNESSES HAVE MELTED ON BOTH THE DRIVERS AND PASSENGERS SIDE FOR THE LOW BEAMS, AND THE HARNESS AND LIGHT BULBS HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359036October 4, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DAYTIME RUNNING LIGHT, LOW BEAM HEADLIGHT WENT OUT. REPLACED BULB AND LIGHT STILL DIDN'T WORK. WHILE REINSTALLING LIGHT FLICKERED AND I NOTICED THERE IS A SHORT WITHIN THE HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355143September 13, 2010
EXTERIOR LIGHTING
HEADLIGHT HARNESS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354955September 10, 2010
EXTERIOR LIGHTING
2009 SATURN OUTLOOK, PASSENGER SIDE HEADLAMP WENT OUT. TOOK TO DEALER, WAS BURNT (MELTED) WIRING HARNESS. HAD TO PAY $250 FOR NEW HARNESS AND LIGHT. TODAY IS SEPT. 10TH AND TODAY THE DRIVER SIDE HEADLAMP WENT OUT. HAVE TO GO BACK TO THE DEALER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354067September 6, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DRIVING AND HEADLIGHT GOES OUT. HEADLIGHT HAS GONE OUT TWO TIMES SINCE OWNERSHIP OF YEAR AND A HALF. I HAVE REPLACED THE WIRE HARNESS ON THE DRIVERSIDE HEADLIGHT ONCE AND GOING TO REPLACE IT AGAIN! I WILL HANG ON TO THIS HARNESS FOR THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353372September 1, 2010
EXTERIOR LIGHTING
REPLACED PASSENGER SIDE HEADLAMP AND 2 WEEKS LATER IT WAS BURNED OUT AGAIN. I HAVE NOW REPLACED THE SAME HEADLAMP 4 TIMES IN 2 MONTHS. THE DEALERSHIP IS SAYING THEY WILL HAVE TO CHARGE AN OUTRAGEOUS AMOUNT FOR DIAGNOSTICS. THE WIRING HARNESS APPEARS TO BE BURNED. OVER $500 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352942August 31, 2010
EXTERIOR LIGHTING
2009 SATURN OUTLOOK XE, 37,000 MILES THE DRIVER SIDE LOW BEAM LIGHT WAS WORKING INTERMITTENTLY AND NOW IS NOT WORKING AT ALL. INSPECTED BULB AND CONNECTOR AND THE CONNECTOR MELTED. IT APPEARS THERE IS A COMMON ISSUE WITH THE GM HEADLAMP WIRE HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351858August 25, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER HEADLAMP WENT OUT. ON MY 2009 SATURN OUTLOOK. TOOK THE VEHICLE TO THE GM DEALERSHIP FOR REPAIR AND FOUND THERE WAS A FIRE IN THE WIRING HARNESS THAT CONTROLS THE HEADLAMPS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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