Saturn Outlook Complaints (2008)
633 consumer complaints on file.
- #10690771February 26, 2015POWER TRAIN, ENGINE, TRACTION CONTROL SYSTEM
-25 F, 2 HOURS AWAY FROM HOME, 7 PM AT NIGHT, TWO KIDS IN THE CAR, AND TREACHEROUS ROAD CONDITIONS ~ TRANSMISSION FAILS !!!! WAS IN THE SHOP LESS THEN TWO WEEKS PRIOR FOR CHECK ENGINE LIGHT & SERVICE STABILITRAK/TRACTION CONTROL WARNINGS. GM DEALER CLEARED LIGHTS & SAID THEY WERE HISTORIC & NOTHING TO WORRY ABOUT. THIS PROBLEM IS WIDESPREAD & IT ISN'T HUNDRED OF CARS AFFECTED, ITS THOUSANDS AND PROBABLY TENS OF THOUSANDS (AS THESE TRANSMISSIONS PLAGUE THE OUTLOOKS, ACADIAS, TRAVERSES, & ENCLAVES). SO FAR GM IS DOING NOTHING ~ APPARENTLY IT TAKES PEOPLE DYING TO ISSUE MAJOR RECALLS, AND EVEN THEN IT TAKES MANY YEARS AND INVESTIGATIONS BY VARIOUS AGENCIES. UNACCEPTABLE AND CRIMINAL !!!! I HAVE OPENED UP A CASE WITH GM CORPORATE TO SEE IF ANYTHING WILL BE DONE TO OFFSET OR EVEN COVER THE COST OF REPLACING THE JUNK TRANSMISSION ($3800) ~ BUT, AFTER READING COUNTLESS BLOGS, WEBPAGES, ECT OF OTHER PEOPLES EXPERIENCES WITH GM, I AM NOT HOLDING MY BREATH. I WILL CERTAINLY JUMP ON THE CLASS ACTION LAWSUIT WAGON, IF IT EXISTS, OR WHEN IT DOES COME TO FRUITION !!! THIS IS CERTAINLY THE LAST GM PRODUCT I WILL EVER BUY! FURTHERMORE, I WILL TAKE TO SOCIAL MEDIA AND ANY OTHER PLACE I CAN TO TELL MY STORY AND MAKE SURE OTHERS KNOW ABOUT THESE CARS AND THE "SERVICE" THAT GM PROVIDES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10690189February 24, 2015ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
DRIVER WAS ON THEIR WAY TO DR APPT WITH SMALL CHILD WHEN THE CAR REVVED VERY HARD & JERKED & MAKING LOUD NOISES. I THEN WAS ABLE TO GET IT BACK TO PARKING, ONSTAR WAS CALLED AND DIAGNOSING IT AS THE EXHAUST SYSTEM WAS THROWING CODES. A TOW TRUCK CAME AND TOOK THE CAR INTO CAVENDER IN SAN ANTONIO.THEY FOUND THE CATALYTIC CONVERTORS FAILED. THEY FOUND THE WATER PUMP WAS FAILING AS WELL AND REPLACED IT AS WELL. THE NEXT INCIDENT OCCURRED IN MAY OF 2012, MY HUSBAND WAS BEING DISCHARGED FROM THE ARMY & WE WERE ADVISED AFTER WE GOT SETTLED BACK IN OHIO TO HAVE IT SERVICED. IN WHICH WE DID, TO HAVE FOUND THE ENGINE BLOCK HAD A SMALL LEAK. WE TOOK IT TO GM DEALERSHIP DON'S AUTOMOTIVE AS WE HAD A FAMILY MEMBER WHO WORKED THERE. THEY SUPPOSEDLY FIXED IT, THEN NOT EVEN A MONTH WENT BY WE FOUND IT WAS LEAKING. WE THEN DECIDED TO TAKE IT TO DAVE WHITE CHEVROLET TO HAVE IT REPAIRED, THEY EXPLAINED THAT IT WAS NOT REPAIRED RIGHT. THEY THEN FIXED IT. WE THEN HAD IT FIXED AND WERE BACK ON THE ROAD. THEN WE BEGAN TO NOTICE THE REVVING AGAIN AND IT WOULD HESITATE WHEN DRIVING CAUSING PANIC IN HIGH TRAFFIC AREAS FOR MY HUSBAND AND I. WE THEN TOOK IT BACK TO DAVE WHITE TO FIND THERE WAS A SPEED CONTROL SENSOR THAT WAS FAILING. WE THEN HAD TO HAVE THAT REPLACED. NOT TOO LONG AFTER, WE BEGAN TO NOTICE PINK FLUID ON THE DRIVE, WE IMMEDIATE TOOK IT BACK TO DAVE WHITE, THEY EXPLAINED IT WAS LEAKING TRANSMISSION FLUID, BUT THE COUPLING WAS NOT COVERED BY POWER TRAIN. WE CONTACTED GM BECAUSE THIS SHOULD BE A COVERED PART AS IT COULD CAUSE FAILURE. THEY AGREED TO HELP WITH PAYING FOR IT, BUT DAVE WHITE WAS VERY UNPROFESSIONAL. THEN IN NOVEMBER OF 2013, PUTTING IN REVERSE WOULD CAUSE IT TO HESITATE, TRANSMISSION WAS OUT. WE THEN HAD TO HAVE IT REBUILT. THEN FEB 2015, CHECK ENGINE LIGHT CAME ON AS DRIVING AND WOULD NOT PASS 1ST GEAR ON BUSY ROAD. IT WAS TOWED 2/23/15 TO DEALERSHIP MCNEILS. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10689525February 20, 2015VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED TO WORK WITHOUT WARNING AND IMPACTED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE WIPER LINKAGES FAILED AND THAT THE WINDSHIELD WIPER LINKAGES, THE WIPER CRANK ARM, AND THE DRIVER SIDE CRANK ARM NUT FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V410000 (VISIBILITY). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683506February 14, 2015ELECTRICAL SYSTEM
I HAD JUST LEFT A STOP LIGHT WHEN THE SERVICE BRAKE SYSTEM LIGHT CAME ON IMMEDIATELY FOLLOWED BY THE STABILITRAC SYSTEM IS OFF . HAD TO PULL INTO A PARKING LOT TURN OFF ENGINE FOR ABOUT 20 SECONDS TO RESET SYSTEM . IT HAPPENED AGAIN TODAY IN THE PARKING LOT AT THE LOCAL WALMART .I'M AFRAID TO TAKE A LONG TRIP. ALSO HAVE A PROBLEM WITH NOISE IN THE STERRING COLLUM . GMC DEALER SAYS THE RACK AND PINION IS RUBBING AND NEEDS TO BE REPLACED . THE CAR HAS NEVER BEEN IN AN ACCIDENT . HOW CAN THIS HAPPEN ? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682475February 10, 2015ENGINE, STEERING, VEHICLE SPEED CONTROL
THE VEHICLE'S ENGINE SHUTS OFF AND THE STEERING COLUMN LOCKS UP. THERE IS A RAPID DECLINE IN SPEED AND THE VOLT METER DROPS TO LESS THEN 11. I HAVE TO HOPE THAT MY VEHICLE IS NOT HIT BY ONCOMING TRAFFIC AND THAT I DO NOT GUIDE THE VEHICLE INTO SOMETHING THAT WILL CAUSE DAMAGE. THE 2008 SATURN OUTLOOK IS AN UNSAFE VEHICLE. I HAVE HAD ISSUES WITH THE VEHICLE SHUTTING OFF DURING OPERATION ON SEVERAL OCCASIONS WHILE DRIVING IN CITY TRAFFIC, HIGHWAYS AND AT TOLL LOCATIONS INCLUDING BRIDGES AND TUNNELS. I HAVE TAKEN THE VEHICLE TO SEVERAL DEALERSHIPS AND CONTACTED GM TO NO AVAIL. IF THEY CANNOT REPLICATE THE ISSUE, THEN THE ISSUE DOES NOT EXIST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682097February 9, 2015POWER TRAIN
TRANSMISSION FAILURE TRANSMISSION WOULD NOT GO INTO REVERSE, DRIVE, AND WAS SHIFTING HARD. UPON FURTHER RESEARCH FOUND NUMEROUS LIKE FAILURES FOR SATURN OUTLOOK, GMC ACADIA. BIG SAFETY ISSUE. I WAS FORTUNATE IT DIDN'T HAPPEN WHILE I WAS DRIVING. PLEASE REVIEW FAILURE RATES AND PROPOSE GM RECALL TRANSMISSIONS FOR FAILURES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682141February 9, 2015POWER TRAIN
DRIVING WHEN THE CAR JERKED AND REVED AND THEN WENT SQUEALING AWAY. GOING 40 MPH AND CARS BEHIND WERE NOT FOLLOWING CLOSELY. THIS HAPPENED FOR ABOUT 50 FEET AND THEN THE CAR WOULD NOT MOVE - REVERSE AND D AND L WOULD NOT WORK. WE WERE IN A CITY FOR AN AUDITION FOR COLLEGE ADMISSION WHICH WAS 400 MILES FROM HOME. WE HAD TO HAVE THE VEHICLE TOWED TO A NEARBY INDEPENDENT MECHANIC. THE TRANSMISSION IS GONE. NEEDED TO RENT A CAR TO RETURN HOME AND WILL NOW HAVE TO FLY BACK TO PICK UP THE VEHICLE AGAIN AFTER PAYING $4400. WE WERE LUCKY THAT NOTHING HAD HAPPENED WHEN WE WERE ON THE INTERSTATE OR DRIVING AROUND THE CITY AND CAMPUS. ALSO, FORUNATE THAT WE MADE IT TO THE AUDITION. THIS IS A FAMILY CAR USUALLY CARRYING KIDS AND ANIMALS. BESIDES THE REPAIR BILLS, THE VEHICLE IS JUNK BECAUSE NO ONE WOULD WANT TO BUY THIS. THE $4400 TO BRING THE VEHICLE HOME AND WAIT FOR THE NEXT THING TO HAPPEN LIKE THE POWER STEERING ISSUE. THIS CAR WAS A LARGE PURCHASE AND VERY SAD TO KNOW THAT YOU HAVE TO KEEP INVESTMENTING MONEY IN IT OR JUNK IT. THIS NEEDS TO BECOME WIDESPREAD AND DEFINITELY A RECALL BEFORE SOMETHING TRAGIC HAPPENS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681484February 5, 2015STRUCTURE, AIR BAGS
WHILE TRAVELING ON THE INTERSTATE ON A RAINY DAY WITH THE WINDSHIELD WIPERS ON, WATER ENTERED THE VEHICLE FROM THE WINDSHIELD ON BOTH SIDES. WATER WAS ALSO DRIPPING FROM THE SIDE AIR BAG LOCATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681153February 4, 2015POWER TRAIN
THE DAY BEFORE WHEN MY WIFE WAS PULLING OUT OF THE GARAGE, WE HEARD A POPPING SOUND. WE JUST KIND OF GAVE EACH OTHER A LOOK, NOT SURE WHAT IT WAS. SHE NOTICED SOME HESITATION IN ACCELERATION THAT DAY. 2 DAYS LATER, WHILE SHE WAS DRIVING THE KIDS TO SCHOOL, THE CAR STARTED TO MAKE A REVVING SOUND, LIKE WHAT KIDS WOULD MAKE WHILE PRETENDING TO DRIVE. THEN WHEN SHE TURNED AND TRIED TO ACCELERATE, THE ENGINE RPM'S WOULD GO UP BUT THE CAR WOULDN'T MOVE. SHE TURNED IT OFF AND THEN BACK ON AND LIMPED HOME. TRIED TO REVERSE INTO GARAGE BUT THE CAR WOULDN'T GO IN REVERSE. NOW IT'S SITTING ON THE STREET IN FRONT OF THE HOUSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679554January 28, 2015ENGINE
WHEN IT IS REALLY COLD OUTSIDE AND THE WIND IS BLOWING, WHEN I ACCELERATE THE TRACTION CONTROL LIGHT COMES AND THE IT SAYS POWER WILL BE REDUCED. THE POWER IS REDUCED DOWN TO ABOUT 10 MILES A HOUR. THE FIRST TIME IT HAPPENED I CALLED ONSTAR AND THEY TOLD ME TO TURN THE VEHICLE OFF ABOUT 8 TIMES GIVING TIME IN BETWEEN TO RESET SOMETHING. AT THE TIME OF THIS I WAS ACCELERATING ON TO A DUAL HIGHWAY WITH A INFANT IN THE CAR. SO AT APPOINT I TOOK IT TO POAGE'S IN QUINCY ILL, THEY FLUSHED OUT SOMETHING AND THEN PROCEEDED TO TELL ME THAT THEY COULD PROBABLY FIX IT WITH A COST AROUND $800.00. I ASKED THEM IF THERE WAS ANY OTHERS THAT HAD THE SAME PROBLEM THEY SAID NO. COME TO FIND OUT A FRIEND OF MINE HAS A 2007 OUTLOOK AND HERS IS DOING THE SAME THING. IT ONLY OCCURS WHEN IT IS VERY COLD OUTSIDE AND WIND COULD BE BLOWING. POAGE SAID WHEN IT IS REALLY COLD OUTTHE AIR INTAKE, AIR SEEMS TO BE SUCKING UP AIR UNDER THE FENDER, WHAT THEY WERE GOING TO TRY FIXING IT SO THE AIR WOULD COME OFF OF THE ENGINE, IT WAS LIKE A VAPOR LOCK. THE LAST TIME IT OCCURRED WAS THE FIRST WEEK OF JANUARY I WAS PASSING A CAR, ONCE I ACCELERATED THE POWER WAS REDUCED DOWN TO ABOUT 10 MILES, SAME THING TRACTION CONTROL COMES ON THEN IT STATES POWER WILL BE REDUCED. THERE HAS TO BE A DEFECT SOMEWHERE, I CALLED GMC ALL THE COULD SAY THAT THERE WERE NO COMPLAINTS, BUT IN LOOKING ON THE INTERNET THERE HAVE BEEN OTHERS WITH THE SAME COMPLAINTS. THEN THEY FURTHER SAID WILL IT IS A SALVAGE TITLE, I HAVE HAD MY OUTLOOK SINCE 02/09 HAD NO COMPLAINTS UP UNTIL JANUARY 2013 WHEN THE WEATHER REALLY GOT COLD. I TOLD GMC I WAS GOING TO CONTACT YOU AND NOTHING WAS SAID. ALSO STATED TO THEM THAT IF ANYTHING HAPPENS TO ME OR ANYONE ELSE IN MY VEHICLE. THERE WILL BE A LAW SUIT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679623January 28, 2015POWER TRAIN
I HAVE A 2008 SATURN OUTLOOK AWD VEHICLE, I BEGAN HAVING PROBLEMS WITH MY VEHICLE'S ENGINE LIGHT BEING ON (AFTER REPLACING MY FACTORY SUPPLIED GAS CAP WHICH HAD BROKEN WITH A GENERIC ONE) AND THE VEHICLE'S ACCELERATION BECAME SLUGGISH AND SLOW IN RESPONSE. ON 22 JAN 2015 I DROVE MY VEHICLE (VEH) ABOUT 1/2 MILE, STOPPED AT A STORE, PULLED INTO A PARKING SPOT, RETURNED TO MY VEH STARTING IT UP AND TRYING TO PLACE THE VEH IN REVERSE TO NO AVAIL. I PLACED THE GEAR SHIFTER IN PARK, TRIED REVERSE AGAIN AND NOTHING. EACH TIME I TRIED TO PLACE THE VEH IN REVERSE AND APPLY THE GAS I WOULD ONLY HEAR THE REVVING OF THE VEH'S ENGINE. I COULD PUT THE VEH IN DRIVE AND MOVE FORWARD HOWEVER, MY VEH'S TIRES WERE AGAINST THE SIDEWALK (CURB). I WAS ABLE TO ROCK THE VEH TO AN ANGLE, DRIVE OVER THE SIDEWALK AND DRIVE TO MY HOUSE AND PARK THE VEHICLE. AFTER HAVING THE VEHICLE TOWED TO THE REPAIR SHOP, I LEARNED THAT A PART KNOWN AS THE: 3, 5, REVERSE WAVE PLATE HAD GONE BAD AND IT WOULD COST $2500 TO REPAIR (NOT INCLUDING THE PARTS). AS I SEARCHED ON-LINE (GMC, NHTSA.GOV, AND OTHER INTERNET FORUMS) I LEARNED THAT THIS WAS NOT AN ISOLATED EVENT. I READ REPORTS OF OTHER 2007, 2008, OUTLOOK, ACADIA, AND TRAVERSE VEHICLES (ALL GMC) ALL HAVING EXPERIENCED THE SAME PROBLEM. TIME AFTER TIME THE MALFUNCTION INVOLVED NO NEGLIGENCE ON BEHALF OF THE VEH DRIVER, MERELY DRIVING OF THE VEHICLE. IN MOST OF THESE INCIDENTS, THE VEH OWNER INFORMED GMC ABOUT THE PROBLEM AND WAS OFFERED NO ASSISTANCE WITH THIS ISSUE. I HAVE LEARNED THAT THIS PART COSTING APPROX. $20 HAS DONE MILLIONS OF DOLLARS IN DAMAGE TO COUNTLESS VEH. THERE HAS TO BE SOMETHING THAT CAN BE DONE ABOUT THIS ISSUE, THERE ARE TOO MANY CONSUMERS AFFECTED BY THIS FAULTY $20 PART THAT BREAKS APART AND DAMAGES YOUR TRANSMISSION. PLEASE TAKE A MOMENT TO LOOK INTO THIS MATTER AND TRY AND GET SOME MONETARY RELIEF FOR THESE AFFECTED CONSUMERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678698January 24, 2015AIR BAGS
PASSENGER SIDE AIR BAG, SEAT SWITCH OR WHATEVER INTERMITTENT FOR ALONG WHILE. WORKED MOST OF TIME. NOW HAS 100000 ON IT. TOOK IN JAN. 24, 2015, FOR RECALL ON CONNECTOR DID NOT FIX, NOW DOES NOT WORK AT ALL. AT LEAST BEFORE I TOOK IT IN IT WORKED MOST OF THE TIME. NOW GET MESSAGE SERVICE AIR BAG, AND THE PASSENGER SIDE LIGHT ON MOST OF THE TIME. TALKED TO SATURN CUSTOMER SERVICE, JUST GOT RUN AROUND AND NO HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672048January 13, 2015VEHICLE SPEED CONTROL, ENGINE, FUEL SYSTEM, GASOLINE
AFTER A NIGHT OF SUB-ZERO TEMPERATURES, I TURNED MY CAR ON IN THE GARAGE TO WARM UP PRIOR TO LOADING MY CHILDREN IN THE VEHICLE. WHEN WE WERE ALL SET, I PULL OUT OF THE GARAGE AND CONTINUE TO LEAVE THE DRIVEWAY DOWN THE STREET WHEN ALL THE SUDDEN MY CAR BEGINS TO SHAKE AND MY DASHBOARD PANEL STARTS COMMUNICATING MULTIPLE ERRORS, INCLUDING "ENGINE POWERED DOWN", "SERVICE STABILITRACK", "TRACTION CONTROL OFF" AS WELL AS THE ENGINE LIGHT GOING ON. WHILE ALL THIS IS GOING ON, MY CAR STOPS EXCELLING AND LITERALLY STOPS ME ON THE ROAD ONLY ALLOWING ME TO ACCELERATE TO 1 RPM AND MAYBE GOING 5 MILES AT MOST. AFTER SLOWLY MANEUVERING OUT OF TRAFFIC, I TURNED MY CAR ON AND OFF A FEW TIMES WITHOUT ANY LUCK. AFTER TALKING TO A SERVICE TECHNICIAN, I WAS GOING TO GET IT TOWED FOR THEM TO LOOK AT IT. I TURNED THE CAR OFF WHILE I WAS TALKING TO THEN, AND THEN RANDOMLY TURNED IT BACK ON SINCE IT WAS COLD, AND ALL THE ERRORS WENT AWAY AND THE CAR WAS MOVING PROPERLY. AFTER ANOTHER DAY OF DRIVING IT, I WAS DRIVING ON THE HIGHWAY, AND AS I EXITED ON THE RAMP AND CAME TO A STOP LIGHT, THE WHOLE PROCESSED HAPPENED AGAIN. I HAD TO TAKE IT IN AT THIS POINT, SINCE I FELT EXTREMELY UNSAFE IN THE VEHICLE, KNOWING IT COULD STOP OPERATING RANDOMLY WHEN DRIVING. IT TURNS OUT THAT IT GENERATED AN ENGINE POWER DOWN CODE BECAUSE THE THROTTLE WAS AFFECTED. CODE P1516. THERE IS A TECHNICAL SERVICE BULLETIN (TSB) OUT FOR THIS APPARENT ISSUE, BUT I AM UNCERTAIN HOW THIS ISN'T A RECALL FOR THIS VEHICLE AND OTHER MODELS WHO ARE EXPERIENCING IT, CONSIDERING IT LITERALLY STOPS YOUR CAR IN THE MIDDLE OF TRAFFIC. WITH MY TWO CHILDREN IN THE CAR, I WAS EXTREMELY SCARED AND DIDN'T KNOW WHAT TO DO. IF YOU CAR STOPS OPERATING PROPERLY WHEN DRIVING THAT IS DEFINITELY A SAFETY HAZARD FOR YOU AND YOUR PASSENGERS AS WELL AS OTHER DRIVERS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671840January 12, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE LIGHT AND THE TRANSMISSION HOT MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE ACCELERATOR PEDAL FAILED TO RESPOND WHEN DEPRESSED AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10671334January 9, 2015AIR BAGS, ELECTRICAL SYSTEM
PASSENGER AIRBAG SEAT SENSOR/MODULE DOESN'T RECOGNIZE A PASSENGER IN NO MATTER THE WEIGHT.DEALERSHIP WANTS $900 FOR NEW PART. THIS IS A SAFETY ISSUE NOT A WEAR AND TEAR ISSUE AND SHOULD BE RESOLVED BY GM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669809January 3, 2015STEERING
I HAD TROUBLE TURNING THE STEERING WHEEL AND THE STEERING MADE SOUNDS WHEN TURNING. THE DEALER FOUND THAT THE STEERING GEAR WAS LEAKING AND IT WAS REPLACED TO THE TUNE OF $1,300. I RECEIVED A LETTER FROM GM IN SEPTEMBER 2014 THAT "...SOME 2008 MODEL YEAR SATURN OUTLOOK VEHICLES MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OR LOSS OF STEERING ASSIST." THIS SEEMS TO BE THE ISSUE I HAD BUT WHEN I TOOK IT BACK TO THE SAME DEALER TO BE REIMBURSED FOR THE WORK, I WAS TOLD THAT THE ISSUE I HAD WAS A LEAKING STEERING GEAR AND THE ISSUE IN THE LETTER WAS A POWER STEERING PUMP. I AM SURPRISED THAT ONE DOESN'T AFFECT THE OTHER GIVEN THE RESULTING ISSUE IS THE SAME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10666980December 17, 2014UNKNOWN OR OTHER
WATER IS ENTERING THE CABIN WHEN IT RAINS, SATURATING THE CEILING TO THE POINT OF DRIPPING. ALSO, THE CARPETING, AND FLOOR MATS ARE SOAKED. I ALSO NOTICED WATER IN THE MOTOR BLOWER AREA. MAY BE LEAKING FROM SEVERAL AREAS. THIS WAS THE FIRST TIME, SINCE I PURCHASED THE VEHICLE THAT IT HAS BEEN LEFT OUT IN THE RAIN OVER NIGHT. I'VE WASHED THE VEHICLE, DRIVEN IN RAIN, AND NEVER NOTICED ANYTHING WRONG. THE TIME OF EXPOSURE MUST HAVE SOMETHING TO DO WITH HOW MUCH WATER GETS IN (OBVIOUSLY). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664725December 16, 2014POWER TRAIN
VEHICLE WAS ATTEMPTING TO ACCELERATE ONTO INTERSTATE HIGHWAY. TRANSMISSION BEGAN TO SLIP AND BUCK CAUSING THE CAR TO LOOSE POWER DANGEROUSLY IN TRAFFIC. TURNS OUT THIS IS KNOWN PROBLEM WITH TRANSMISSION 3-5-R WAVE PLATE BREAKING AND OCCURS ALMOST ALWAYS AROUND 70-100K MILEAGE. BASED ON MY RESEARCH THE WAVE PLATE BREAKAGE IS NOT A QUESTION OF IF BUT WHEN? I CANNOT FATHOM WHY GM WOULD NOT GET AHEAD OF THIS PROBLEM. I CANT BELIEVE ISSUES LIKE IGNITION GET NATIONAL ATTENTION BUT AN ISSUE LIKE THE TRANSMISSION IS OVERLOOKED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664417December 15, 2014STEERING
WENT TO MAKE A U-TURN AND THE STEERING WHEEL LOCKED UP. JERKED ON IT TO GET IT WORKING AGAIN. ON AROUND 10 OCCASIONS IN THE 18 MONTHS WE'VE OWNED THIS VEHICLE, THE STEERING WHEEL HAS LOCKED UP FOR NO REASON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663052December 9, 2014POWER TRAIN
DRIVING THE VEHICLE AT LOW SPEED COMING TO A STOP, BUT THE VEHICLE WAVE PLATE IN TRANSMISSION BROKE CAUSING THE VEHICLE STOP COULD NOT MOVE IT. HAD TO GET OUT OF THE VEHICLE TO PUSH IT OFF THE ROAD. GM HAS INSTALLED A BAD WAVE PLATE IN THE TRANSMISSIONS FOR SATURN, GMC AND CHEVY SUV. THERE ARE A NUMBER OF COMPLAINTS ABOUT THE WAVE PLATE THAT HAVE FAILED. ONCE THE PLATE BREAKS THE VEHICLE WILL NOT MOVE, WHICH COULD CAUSE AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0