Saturn Outlook Complaints (2007)

511 consumer complaints on file.

#10599098June 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. ADDITIONALLY, THE CONTACT MENTIONED THAT THE DRIVER'S SIDE WIPER LINKAGE FRACTURED WHICH WAS REPLACED BY THE CONTACT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE PASSENGER'S SIDE AIR BAG SENSOR FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599020June 17, 2014
AIR BAGS
MY DASHBOARD LIGHT HAS BEEN INDICATING THAT THE PASSENGER SIDE SEAT AIRBAG WAS OFF. I HAD THE DEALERSHIP CHECK TO SEE IF IT WAS UNDER RECALL AS I HAD FOUND REFERENCE TO THERE BEING A RECALL IN FEBRUARY OF 2007 (A MONTH PRIOR TO OUR PURCHASE) INDICATING WE COULD GET FALSE READINGS AND OUR COMPUTER NEEDED TO BE RESET. THE DEALERSHIP INFORMED US THAT IT ISN'T COVERED UNDER RECALL AND IT IS THE UNDER THE SEAT MODULATOR UNIT THAT IS DEFECTIVE. I AM SEEING HUNDREDS OF SIMILAR COMPLAINTS REGISTERED ON VARIOUS SITES. I NOW CAN'T HAVE ANYONE SIT IN MY PASSENGER SEAT AS IT IS A $700 REPAIR THAT IS BEYOND OUR MEANS. THE 2008 SATURN IS UNDER RECALL FOR THIS VERY ISSUE, WHY WASN'T THE 2007 INCLUDED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597918June 12, 2014
AIR BAGS
WHEN I WAS DRIVING ON THE HIGHWAY, THE SERVICE AIRBAG LIGHT CAME ON. LIGHT HAS BEEN ON/OFF FOR THE PAST MONTH AND A HALF. I SEE THERE IS A RECALL FOR THE 2008 SATURN OUTLOOK, BUT NOTHING FOR THE 2007 MODEL. IF SO MANY PEOPLE ARE HAVING THE SAME PROBLEM, GM NEEDS TO EXPAND THE RECALL TO INCLUDE THE 2007 MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596093June 4, 2014
POWER TRAIN, SERVICE BRAKES, ENGINE
THIS CAR IS A LEMON. WE BOUGHT THE CAR USED FROM A GM DEALERSHIP IN SEPT 2012. IN RETROSPECT, IT WAS A SIGN FROM ABOVE INDICATING IT WAS A LEMON HOWEVER WE HELD OUT FAITH. THE FIRST PROBLEM, NOT EVEN 2 WEEKS AFTER BUYING THE CAR, THE WATER PUMP BLEW. THE THERMOSTAT THEN BROKE ONLY A FEW MONTHS LATER. ANOTHER REPAIR. THEN THE MONSTER CAME --- TIMING CHAIN! THE TIMING CHAIN BROKE! JUST AWFUL! THANKFULLY, WE DISCOVERED A 120,000 WARRANTY THING THAT INCLUDED THE TIMING CHAIN, OTHERWISE THIS POS WOULD'VE BEEN DUMPED OFF AT THE NEAREST JUNKYARD. SO, THAT WAS ALL FINE AND DANDY UNTIL SEVERAL MONTHS LATER THE BRAKES WOULDN'T HAVE PRESSURE BEHIND THE PEDAL. WE HAD TO REPLACE LINES, PADS, ROTORS, THE WHOLE KIT AND CABOODLE SINCE THAT WAS ALL BROKEN. OKAY, SO WE FIXED THAT. UGH. WE STARTED TALKING ABOUT REPLACING THE VEHICLE, BUT SOON DISCOVERED WE WOULD OWE MORE ON VEHICLE THAN WHAT IT IS WORTH. EVERYTHING WAS FINE AND CALM AND PEACEFUL FOR QUITE SOME TIME. THEN THE ONE TIME WE GO TO USE THE LIFT GATE TO UNLOAD SOME BOXES, SURE ENOUGH -- THE LIFT GATE WOULDN'T OPEN!! THE STUPID SWITCH WENT OUT ON THAT! WHAT?!!! THEY HAD TO TAKE THE WHOLE FLIPPING DOOR OFF THE CAR IN ORDER TO GET TO THE STUPID SWITCH! IT WAS LOCKED SHUT. IT WASN'T A TRAGICALLY EXPENSIVE REPAIR, SO WE PAID IT, MOVED ON. NOW, THIS IS THE THING THAT HAS REALLY IRKED ME. NOTICED WHILE DRIVING THE CAR'S TRANSMISSION JERKS AT 20-30 MPH, AND IN REVERSE. SO WE CALLED UP THE DEALERSHIP, EXPLAINED WHAT IT WAS, THEY TEST DROVE IT, SAID "OOOHHHH, IT'S PROBABLY THE WAVE PLATE INSIDE THE TRANSMISSION." -- YOU'LL NEED TO PURCHASE A REMANUFACTURED TRANSMISSION FROM GM, OR YOU'LL NEED TO HAVE IT REBUILT, BUT THEY'RE ABOUT THE SAME PRICE (ABOUT $500 DIFFERENCE). I WAS SUCKER PUNCHED. YOU WIN AGAIN GM! YOU'RE CHEAPLY MADE CRAP AND NOW MY WALLET IS HEMORRHAGING AGAIN! I WILL NEVER BUY GM AGAIN! EVER! PIECE OF CRAP VEHICLES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594611May 28, 2014
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
VERY SCARY. WE WENT ON A SHORT VACATION IN PA AND WHILE WE WERE GOING UP A HILL, MY VEHICLE SUDDENLY WOULD NOT SHIFT INTO GEAR. WE WERE TRAVELING ABOUT 27 MPH AND THE ENGINE RPM WENT TO 7000. I HAVE TO QUICKLY PULL OFF THE ROAD AND CALL FOR ROADSIDE ASSISTANCE. SOON AFTER THIS INCIDENT, THE CHECK ENGINE LIGHT CAME ON. WE WERE TOWED TO THE LOCAL GAS STATION AND THE MECHANIC SAID IT'S A TRANSMISSION PROBLEM AND WOULD COST OVER A $1000. I WENT ON THE WEB DID SOME RESEARCH AND FOUND OUT THAT THIS GM MODULE BEEN HAVING TRANSMISSION PROBLEM AND GM DID ABSOLUTE NOTING TO RESOLVE THIS. THIS IS THE FIRST TIME I BOUGH GM AND IT WILL BE THE LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594691May 28, 2014
STEERING
2007 OUTLOOK HAS HAD CONSISTENT STEERING PROBLEMS. IT HAPPENS EVERY DAY AND IT IS LIKE MY POWER STEERING DOES NOT WORK ANYMORE. I CAN NOT MAKE DOUBLE TURNS OR PARK PROPERLY DUE TO THE STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593299May 21, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE CAR CAUGHT ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10588846May 16, 2014
POWER TRAIN
MY VEHICLE TRANSMISSION HAS HAD PROBLEMS SINCE I PURCHASED MY VEHICLE WITH 36K MILES. THE VEHICLE TRANSMISSION HAS MADE GRINDING NOISES, BEEN STUCK IN BOTH FORWARD AND REVERSE GEARS, AND HAD BEEN SERVICED FOUR TIMES FOR VARIOUS CONDITIONS. I DO NOT HAUL TRAILERS WITH MY OUTLOOK. IT IS A FAMILY PASSENGER CAR. 6 MONTHS AGO I HAD A REBUILT TRANSAXLE PUT IN AT MY EXPENSE, THINKING THIS WOULD REMEDY ANY ONGOING TRANSMISSION PROBLEMS. UNFORTUNATELY, THIS NEW TRANSMISSION HAS BEGUN TO SLIP WHEN ENGAGED FROM PARK TO REVERSE. I HAVE 155K ON MY SATURN, BUT ONLY 10K ON THIS NEW TRANSAXLE. TO SAY I'M DISAPPOINTED IS AN UNDERSTATEMENT. I WILL NOT BE LOOKING TO REPLACE THIS VEHICLE WITH A GM. THEIR LACK OF ACKNOWLEDGEMENT OF THE EXISTENCE OF ANY PROBLEMS WITH THE SATURN/ACADIA/TRAVERSE TRANSMISSION HAS COST THEM SEVERAL SALES. I HAVE GONE OUT OF MY WAY TO WARN MY FRIENDS THAT THEY SHOULD THINK TWICE BEFORE CONSIDERING THE PURCHASE OF ONE OF THESE GM SUV MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588263May 14, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE CAR JUST CAUGHT ON FIRE. THE FIRE STARTED UNDER THE HOOD AND IN THE DASH. THE FRONT OF THE CAR BURNED UP COMPLETELY. THE CAR IS A TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10588395May 14, 2014
POWER TRAIN
TRAVELING AT 70MPH ON I 75 AND RPMS INCREASED AND SPEED DECREASED ALMOST CAUSING THE TRUCK BEHIND ME TO REAR END THE VEHICLE. GOT OFF ON FIRST EXIT AND PARKED TO LOOK THINGS OVER AND NO OBVIOUS PROBLEMS. TRIED TO PUT CAR IN REVERSE AND NOTHING ONLY 1ST GEAR OF THE AUTOMATIC TRANSMISSION OPERATING. AFTER HOURS OF RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH THIS TRANSMISSION. IF THIS HAS NOT CAUSED A FATAL ACCIDENT YET I AM POSITIVE IT WILL SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585284April 28, 2014
POWER TRAIN
VEHICLE HAS JUST OVER 82000 MILES ON IT. TRANSMISSION STARTED SHIFTING HARD. 4 DAYS LATER, DRIVING ON THE INTERSTATE THE VEHICLE SUDDENLY LUNGED AND THE RPM'S WENT WAY UP. THE CAR WOULD NO LONGER SHIFT AND WILL NOT SHIFT INTO REVERSE. AFTER MUCH RESEARCH WE HAVE PAGES HUNDREDS AND HUNDREDS OF PEOPLE WITH THE SAME ISSUES. THERE IS PREMATURE WEAR OF THE INTERNAL TRANSMISSION PARTS. WHY HASN'T THIS BEEN RECALLED? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582887April 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE WAVE PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579690April 14, 2014
POWER TRAIN
SAME KIND OF STORY AS THAT OF MANY OTHERS. ON THE ROAD, THE OUTLOOK'S TRANSMISSION BEGAN TO SLIP AND ENGINE REV WENT HIGH BEFORE THE NEXT SHIFT. ONE DIFFERENCE IS THAT IN OUR CASE, WE WERE DRIVING HOME FROM A HOSPITAL, HOURS AFTER MY WIFE'S SISTER DIED THERE THAT DAY. WE DID NOT NEED THAT. FOR THE RECORD, THE DEALER QUOTED $3750 TO FIX OR OFFERED $3000 IN TRADE TOWARD ANOTHER CAR. HAVEN'T DECIDED YET. WE HAVE OTHER THINGS ON OUR MIND. THE FUNERAL IS WEDNESDAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576690April 2, 2014
AIR BAGS
SERVICE AIR BAG INDICATOR LIGHT GOES ON AND OFF, THIS HAS BEEN A PROBLEM WITH THIS VEHICLE FOR THE PAST 3YRS. DEALER STATES THERE IS A ISSUE WITH THE PASSANGER SEAT WIRING HARNESS. MY UNDERSTANDING THEIR IS A CAMPAIGN FOR THE 2008 AND NEWER VEHICLES WITH THE SAME PROBLEM, WHY WERE THE 2007 VEHICLES LEFT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576720April 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT ATTEMPTED TO REPLACE THE FUSE FOR THE TURN SIGNALS BUT INADVERTENTLY REMOVED ANOTHER FUSE. AS A RESULT, THE GEAR SHIFTER, DOOR LOCKS AND A FEW OTHER COMPONENTS BECAME INOPERATIVE. THE CONTACT WAS CONCERNED THAT THERE WOULD BE A FAILURE WHILE THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ABLE TO REPLACE THE FUSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576928April 2, 2014
STEERING
THE FIRST INCIDENT INVOLVING STEERING OCCURRED WHEN I HIT A PUDDLE IN ROAD. I LOST ALL POWER STEERING AND ALSO HAD A WHINING IN STEERING COLUMN. I'VE HAD MULTIPLE INCIDENCES SINCE AND NOW HAVE LITTLE TO NO POWER STEERING. I'VE TAKEN TO THE DEALER FOR MULTIPLE ISSUES INCLUDING THE STEERING ISSUES. THEY HAVE REPLACED THE STEERING COLUMN AND GEAR AS WELL AS MOVED THE POWER STEERING CABLE. THIS PROVIDED A TEMPORARY FIX HOWEVER I HAVE LITTLE TO NO STEERING NOW AND AM OUT OF WARRANTY. I HAVE TAKEN TO MULTIPLE SHOPS AND AM BEING TOLD IT COULD BE PUMP OR STEERING COLUMN AGAIN. THE FIXES ARE BETWEEN $1400-2500 AND MAY DO ONE TO FIND THAT THE ISSUE WAS THE OTHER. IN RESEARCHING ONLINE I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THESE VEHICLES AS WELL. THERE ARE A NUMBER OF OTHER GM PRODUCTS BEING RECALLED FOR SAME ISSUE BUT NOT THE OUTLOOK. THIS OCCURS AT LOW SPEEDS AND LOW RPMS, THIS MAKES FOR DANGEROUS CITY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576382April 1, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED CONTINUOUSLY. THE MALFUNCTION OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575973March 31, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SPORADICALLY FAIL. THE CONTACT HAD TO USE THE FOG LIGHTS ON MORE THAN ONE OCCASION DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WIRING HARNESS AND THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER FOR A SECOND OPINION, WHERE IT WAS ADVISED THAT THE POWER BALLAST CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96000 THE CONSUMER RESEARCHED THE PROBLEM AND FOUND THE PROBLEM WAS A RESULT OF A FACTORY INSTALLED CHEAPER GRADE WIRING HARNESS WHICH COULD NOT HANDLE THE POWER REQUIREMENT OF THE HID LIGHTS AND WOULD FLICKER AND CUT OFF. HE ALSO LEARNED THAT GM HAD ACQUIRED OR MANUFACTURED A HEAVIER DUTY WIRING HARNESS TO REPLACE THE CHEAPER FACTORY INSTALLED WIRING HARNESS. UPDATED 06/19/14..UPDATED 01/07/15 *BF UPDATED 01/13/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575738March 30, 2014
STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
WATER IS COMING IN FROM THE SUNROOF DRAINS. WATER IS POOLING IN THE HEADLINER. UPON BRAKING WATER POURED OUT THE FRONT OF THE HEADLINER BY THE PASSENGER WINDSHIELD AND ALSO DRIPPED ON THE LOWER LEFT SIDE OF THE DRIVERS SIDE GAUGE COMPARTMENT. I AM CONCERNED OF STAGNANT WATER CAUSING MOLD AND MILDEW - I AM HIGHLY ALLERGIC AND IT CAUSES BRONCHIAL ISSUES. I AM CONCERNED OF THE WATER SHORTING OUT THE ELECTRONIC COMPONENTS. I PURCHASED THIS VEHICLE FROM MY FATHER WHO DROVE IT SPORADICALLY AND GARAGED IT. I DO NOT HAVE A GARAGE AND DRIVE IT DAILY RAIN OR SHINE. I AM CONCERNED FOR OUR SAFETY. A CAR IS NOT SUPPOSED TO LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573884March 20, 2014
AIR BAGS
THE AIR BAG WARNING LIGHT CAME ON IN EARLY JANUARY 2014 AND WENT ON & OFF FOR APPROXIMATELY TWO WEEKS. SINCE THE END OF JANUARY 2014, THE AIR BAG WARNING LIGHT HAS BEEN CONTINUOUSLY ON. THE MOST RECENT GM RECALL ON AIR BAGS COVERS 2008-2010 SATURN OUTLOOKS AND THE RESPONSE I RECEIVED FROM GM WAS "GM IS STILL LOOKING INTO THE ISSUE AT THIS TIME, IF YOU WOULD LIKE MORE INFORMATION ON RECALLS, YOU MAY LOOK INTO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION." WHEN I ASKED ABOUT WHETHER OR NOT ADDITIONAL VINS WOULD BE ADDED TO THE RECALL, THE RESPONSE WAS "WHEN THE RECALL IS RELEASED THE AFFECTED VEHICLE VIN'S WILL BE ADDED AND THOSE CUSTOMERS WILL BE NOTIFIED." WHEN I ASKED ABOUT AN ESTIMATED TIMELINE, THE RESPONSE WAS "THE RESEARCH IS ONGOING." IF GM IS SO CONCERNED ABOUT THE SAFETY OF THEIR CUSTOMERS, THEY SHOULD NOT HAVE EXCLUDED THE 2007 SATURN OUTLOOK FROM THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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