Saturn Outlook Complaints (2009)

192 consumer complaints on file.

#10416284July 29, 2011
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT ON 2009 SATURN OUTLOOK WILL NOT WORK DUE TO FAULTY WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414068July 16, 2011
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT FAILED ON 07/09/2011, REDUCING NIGHT TIME EXTERIOR LIGHTING NECESSARY FOR SAFE OPERATION. I PURCHASED AND INSTALLED REPLACEMENT HEADLAMP ON 07/10/2011 WHICH SUBSEQUENTLY FAILED ON 07/15/2011. FURTHER EXAMINATION INDICATES A FAILED/FAILING HEADLIGHT WIRING HARNESS SYSTEM PRECLUDING PROPER OPERATION OF THE EXTERIOR LIGHTING NECESSARY FOR SAFE NIGHTTIME OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411533July 8, 2011
ELECTRICAL SYSTEM, STRUCTURE
I HAVE A 2009 SATURN OUTLOOK WITH APPROXIMATELY 28K MILES. IT HAS LEAKS IN THE FRONT PASSENGER COMPARTMENT. RECENTLY THE CAR WOULD NOT TURN OFF AND THE POWER WOULD DECREASE AND THEN SURGE BACK TO NORMAL. I AM AFRAID TO DRIVE A CAR THAT ACCELERATES UNPREDICTABLY. WE HAVE HAD OTHER ELECTRICAL ISSUES LIKE ENGINE LIGHTS COMING ON FOR NO REASON. THE DEALER CAN'T RECREATE THE PROBLEM BUT THEY DON'T TRY USING WATER (HOSE OR RAIN). I SEE MANY OTHER PEOPLE ON THE INTERNET ARE COMPLAINING OF SIMILAR PROBLEMS WITH THESE CARS. PLEASE CALL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410945July 7, 2011
EXTERIOR LIGHTING
I HAVE A 2009 SATURN OUTLOOK AND THE PASSENGER SIDE HEAD LIGHT WENT OUT IN MARCH OF 2011 (THERE WAS NO MESSAGE IN THE CAR TO INDICATE THIS EITHER). I TOOK IT TO THE LOCAL GM DEALERSHIP AND HAD THE LIGHT BULB REPLACED. WHICH COST OVER $40 (BECAUSE OF THE DIFFICULTY WITH HAVING TO REMOVE THE TIRE JUST TO REPLACE THE BULB). TO MY UNPLEASANT SURPRISE THE PASSENGER SIDE HEAD LIGHT IS OUT AGAIN AFTER ONLY 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405530June 7, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2009 SATURN OUTLOOK AND THE FRONT PASSENGER HEADLIGHT HAS GONE OUT FOR THE 2ND TIME AND THE VEHICLE HAS ONLY 29900 MILES ON IT. IT WAS LAST REPLACE WHEN THE VEHICLE HAD ONLY 22000 MILES ON IT. I KNOW THAT MULTIPLE PEOPLE HAVE HAD THIS PROBLEM, IT SHOULD BE A RECALL DUE TO ALL THE ISSUES. THEY SAY THE WIRE HARNESS IS BAD, BUT SOMETHING IS CAUSING IT TO HEAT UP TOO MUCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404544June 6, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WIRING HARNESS MELTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402044May 19, 2011
EXTERIOR LIGHTING
DRIVER'S SIDE LOW BEAM HEADLIGHT BULB BLOWN AND HARNESS CONNECTER MELTED TO BULB SOCKET--CAR HAS 26071 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398412May 1, 2011
EXTERIOR LIGHTING, VISIBILITY:REAR WINDOW WIPER/WASHER, EQUIPMENT
DRIVER SIDE LOW BEAM LIGHT HEADLIGHT DOES NOT WORK ALL THE TIME ON MY 2009 SATURN OUTLOOK THAT I JUST PURCHASED ON APRIL 5TH, 2011. AFTER RESEARCHING THE PROBLEM AND TRYING TO FIX THE ISSUE MYSELF, FOUND THAT THERE HAVE MANY NUMEROUS REPORTS OF THE WIRING HARNESS BEING WRONG WIRE GAUGE THAT GM PLACED ON THIS VEHICLE. IT IS VERY DIFFICULT TO CHANGE THE BULBS, HAVING TO REMOVE FRONT BUMPER AND/OR THE UNDERCOVER OF THE DRIVER SIDE FENDER WELL. DOES NOT MAKE SENSE TO HAVE TO DO ALL THIS JUST TO REPLACE A HEADLIGHT, PLUS, WHY WOULD GM PUT INCORRECT WIRING HARNESS ON THIS EXTREMELY NICE VEHICLE...RECALL SHOULD/MUST BE ISSUED IMMEDIATELY VERY DANGEROUS NOT HAVE DRIVER SIDE HEADLIGHT WORK WHEN IT WANTS TO AND IT HAPPENS VERY VERY FREQUENTLY, HAVE TO KNOCK ON THE LIGHT ASSEMBLY AND SOMETIMES IT COMES ON, MOST OF THE TIME IT STAYS OFF...I HAVE PURCHASE REPLACEMENT BULBS BUT LOOKING LIKE ITS THE WIRING HARNESS IS THE PROBLEM, ACCORDING TO ALL THE OTHER COMPLAINTS I CONTINUE TO READ ON-LINE. I AM GOING TO ATTEMPT TO REPLACE, BUT A RECALL IS A MUST!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396900April 20, 2011
EXTERIOR LIGHTING
I HAVE A 2009 SATURN OUTLOOK I BOUGHT NEW FROM A GREENWOOD, INDIANA, DEALERSHIP IN JULY 2009. FOR THE SECOND TIME IN THREE MONTHS, THE PASSENGER'S SIDE HEADLIGHT HAS STOPPED WORKING. I HAD IT FIXED THREE MONTHS AGO BY THE DEALERSHIP. WELL, I GOT PULLED OVER MY AN OFFICER THIS MORNING ON MY WAY TO WORK. LO AND BEHOLD, THE SAME HEADLIGHT WAS OUT AGAIN. THE OFFICER TOLD ME HE HAS PROBLEMS WITH MANY SATURNS HAVING HEADLIGHTS OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393148March 19, 2011
ELECTRICAL SYSTEM
WE HAVE REPLACED THE HEADLIGHT ON THIS VEHICLE 3 TIMES SINCE OCTOBER 2010. THE HEADLIGHT WENT OUT AGAIN LAST WEEK. WE TOOK THE CAR TO A GM DEALER WHO REPLACED THE ELECTRICAL HOUSING TO THE LAMP. AFTER DOING RESEARCH ON-LINE I HAVE DISCOVERED THAT THIS SEEMS TO BE A RECURRENT PROBLEM WITH THE SATURN OUTLLOOK. WE ARE HOPEFUL THAT THEY WIL MAKE THIS A RECALL ON THE VEHICLE AND THE ELECTRICAL HOUSING TO THE HEADLIGHTS WILL BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386531March 5, 2011
EXTERIOR LIGHTING
PASSENGER-SIDE LOW-BEAM ON 2009 SATURN OUTLOOK HAS CEASED FUNCTION AFTER ONLY 25K MILES. IN RESEARCHING OPTIONS FOR REPAIR, I DISCOVERED NUMEROUS ONLINE ACCOUNTS OF THE SAME COMPLAINT AND THE CAUSE WAS FOUND TO BE A DEFECTIVE WIRING HARNESS. AS OF THIS WRITING, NOTHING HAS BEEN DONE. I HAVE A DEALER APPOINTMENT IN THE NEXT FEW DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385368February 25, 2011
ELECTRICAL SYSTEM
PASSENGER SIDE HEADLIGHT WENT OUT, DEALER SAID IT WAS THE ENTIRE 'ASSEMBLY'. A FEW WEEKS LATER (TODAY), THE DRIVER SIDE HEADLIGHT WENT OUT. I READ ALL OF THE OTHER SIMILAR COMPLAINTS ABOUT THIS SAME ISSUE. SEEMS TO ME THAT A RECALL SHOULD BE ISSUED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385000February 23, 2011
EXTERIOR LIGHTING
I PURCHASED THE OUTLOOK IN JULY AND NOTICED A FEW WEEKS LATER THAT THE DRIVERS SIDE LOW-BEAM HEADLIGHT WAS OUT. I RETURNED IT TO THE DEALER THINKING IT WAS JUST A BURNT OUT BULB AND THEY REPLACED IT FOR ME, BUT NOTED THAT THE WHOLE SOCKET HAD MELTED AWAY AND HAD TO BE REPLACED. 4 MONTHS LATER THE SAME THING HAS HAPPENED AGAIN! THE FREQUENCY AND SEVERITY OF THE PROBLEM INDICATES THAT THE WIRING IS FAULTY FOR THE HEADLIGHTS IN THIS VEHICLE. IT IS NOT A STRETCH TO THINK THAT AN ELECTRICAL ISSUE THAT CAUSES COMPONENTS TO MELT COULD CAUSE A FIRE AND AFFECT THE SAFETY OF ME AND MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383958February 22, 2011
EXTERIOR LIGHTING
THE WIRING IN THE HEADLIGHT OF THE VEHICLE WAS COMPLETELY FRIED. THE HEADLIGHT WENT OUT. I RECEIVED A WARNING TICKET FROM THE POLICE THE SAME DAY THE HEADLIGHT WENT OUT. THE HEADLIGHT IS NOT COVERED UNDER ANY WARRANTY EVEN THOUGH IT WAS THE WIRING THAT CAUSED THE HEADLIGHT TO FAIL. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT WILL COST ME AROUND $700 FOR LABOR AND PARTS TO REPLACE THE HEADLIGHT ON A VEHICLE THAT IS ONLY 2 YEARS OLD. THE LIGHT WENT OUT BECAUSE OF AN ISSUE WITH THE WIRING. I HAVE READ ONLINE OF MANY OTHERS THAT HAVE THE SAME ISSUE. I THINK THIS NEEDS TO BE RECALLED AND THAT I SHOULD BE REIMBURSED FOR ANY MONIES I AM OUT OF POCKET FOR HAVING TO FIX THE HEADLIGHT DUE TO A MANUFACTURE WIRING PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384053February 22, 2011
EXTERIOR LIGHTING
MY PASSENGER HEADLIGHT HAS BEEN REPLACED 2 TIMES ON MY 2009 SATURN OUTLOOK SINCE THE WARRANTY EXPIRED AND I NOW AM TOLD THERE IS A SHORT IN THE HARNESS-IS THIS A RECALL ITEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383850February 18, 2011
EXTERIOR LIGHTING
RIGHT SIDE HEADLIGHT WIRING CAME OUT OF CONNECTOR AND MELTED CONNECTOR HEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381745February 13, 2011
EXTERIOR LIGHTING
I OWN A 09 SATURN OUTLOOK, THE DRIVERS SIDE HEADLIGHT WENT OUT WHILE DRIVING . THERE WAS NO ACCIDENT BUT ON LOOKING INTO THE MATTER IT SEEMS TO BE A COMMON PROBLEM WITH THE WIRING HARNESS FOR THE HEADLIGHT WHICH I WAS QUOTED 700 DOLLARS TO FIX WITH ONLY 37000 MILES ON MY CAR.THIS SHOULD NOT HAPPEN TO A BRAND NEW CAR AND IF IT IS AS COMMON AS IT SOUNDS THERE SHOULD BE A RECALL TO FIX THE ISSUE AT NO EXPENCE TO THE OWNER. THERE IS A TECH.SERV. BULLITIN OUT BY G.M. ON THE MATTER #09-08-42-004 IF THIS HOLDS TRUE ITS AN ADMITTION TO A REOCCURING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380034February 2, 2011
EXTERIOR LIGHTING
PASSENGER SIDE LOW BEAM HEADLIGHT GOES OUT. INTERMITTENT ISSUE. IT IS A PROBLEM WITH THE WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375330January 9, 2011
EXTERIOR LIGHTING
HAD A PROBLEM WITH MY DRIVERS SIDE HEADLIGHT AT ABOUT 23,000 MILES. I TOOK IT IN TO BE REPAIRED AND THEY HAD TO REPLACE THE WIRING HARNESS. I HAVE READ OF MANY SIMILAR COMPLAINTS AND I THINK GM SHOULD REPLACE ALL OF THE HARNESSES ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375087January 7, 2011
EXTERIOR LIGHTING
I RECENTLY PURCHASED A 2009 SATURN OUTLOOK. I HAVE HAD IT FOR A LITTLE OVER 2 MONTHS AND THE PASSENGER SIDE LOW BEAM HEADLIGHT WENT OUT. MY HUSBAND AND I PURCHASED A REPLACEMENT BULB AND WERE FINALLY ABLE TO GET IT CHANGED ONLY TO DISCOVER THAT THE HARNESS WAS MELTED AND THE NEW BULB WOULDN'T WORK. I SAW WHERE QUITE A FEW OTHER PEOPLE HAVE POSTED THE SAME COMPLAINT. I DON'T KNOW HOW LIKELY IT IS THAT THIS COULD CAUSE SERIOUS PROBLEMS. IT SEEMS AS THOUGH IF SOMETHING IS CAUSING ENOUGH HEAT TO MELT THE HARNESS THAT IT COULD POSSIBLY GENERATE ENOUGH HEAT TO CAUSE A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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