Saturn Outlook Complaints (2007)

511 consumer complaints on file.

#10683531February 15, 2015
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE WOULD NOT SHIFT LEAVING ME STRANDED - DURING A CHICAGO SNOW STORM. I'M BEING TOLD THAT IT'S THE TRANSMISSION AGAIN - ONLY NOW THE POWER TRAN WARRANTY HAS EXPIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10666958February 11, 2015
AIR BAGS:ON-OFF SWITCH ASSEMBLY
2007 SATURN OUTLOOK. CONSUMER REQUESTS AIR BAG ON-OFF SWITCH FOR VEHICLE DUE TO A MEDIAL CONDITION. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682484February 10, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
PURCHASED THIS 2007 SATURN OUTLOOK IN 2013 USED WITH ONLY AROUND 80K MILES ON IT. THE PREVIOUS OWNER DID TELL US ABOUT THE LEAKING AREAS ONCE THE DRAINS GET CLOGGED, MY HUSBAND HAS BEEN DILIGENT CLEANING THEM, BUT LIVING IN FLORIDA IT RAINS HEAVY ALL THE TIME. WE NOTICED MORE AND MORE FREQUENTLY THE INSIDE DRIPPING IN THE 3RD ROW, UNTIL MANY TIMES, UNTIL THIS PAST NOVEMBER IT RAINED HEAVY FOR 2 DAYS AND THE WATER STARTED COMING THRU WHAT SEEMED TO BE FROM THE AC VENTS ON BOTH ROWS, AND THROUGH THE FRONT DRIVER AND PASSENGER SIDE WALLS VERY HEAVY, UPON LEAVING WORK WENT TO TURN OFF THE CAR TOOK KEYS OUT TWICE AND IT WOULD NOT SHUT OFF. SO NOW THERE IS THE ELECTRICAL AREAS BEING SOAKED, LET IT DRY OUT CLEANED DRAINS AGAIN, AND IT JUST SEEMS THE MORE RAIN WE HAVE THE MORE WATER COMES IN. RIGHT NOW CAR IS IN GARAGE SINCE WE HAD THE SAME SITUATION WITH RAIN AND NOW IT IS DRIPPING FROM EVERYWHERE.. AFRAID TO DRIVE CAR SINCE WE KNOW THAT THE ELECTRICAL SYSTEM AND WIRES ARE WET. I HAVE A TODDLER WHOM I HAD TO COVER WITH A TOWEL CAUSE WATER WAS DRIPPING ON HER. GM NEEDS TO DO SOMETHING ABOUT THIS, BEFORE IT CAUSED A FIRE AND COULD CAUSE DEATH TOO. THIS SEEMS TO BE HAPPENING TO TOO MANY FAMILIES.. WHAT ARE THEY WAITING FOR??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682037February 8, 2015
ELECTRICAL SYSTEM, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
BOUGHT THIS PIECE OF CRAP CAR OUT OF DESPERATION FROM A PAY AS YOU GO RIP OFF CAR "DEALERSHIP" WHO TOLD ME NOTHING ABOUT THIS CARS FAULTS AND IT'S DONE NOTHING BUT BITE ME IN THE ASS SINCE THEN. LEAKS LIKE A STUCK PIG, CAUSING WATER TO POOL AT THE FLOOR MATS, WHEN ITS COLE THE INSIDE OF THE WINDSHIELD FROSTS. HEADLIGHTS WILL BOTH SHUT OFF WHILE DRIVING, BATTERY DIED SO I CHARGED IT THEN THE RADIO WENT HAYWIRE. OPENED UP THE BATTERY TERMINAL TO FIND MY BATTERY WAS ENCASED IN ICE DUE TO THE LEAKY SUNROOF, THE BATTERY WAS SPARKING AND SMOKING. WINDOWS WON'T GO DOWN ALL OF A SUDDEN. I CAN'T WAIT TO GET RID OF THIS CAR. NEVER AGAIN. SO DANGEROUS IT'S RIDICULOUS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681866February 7, 2015
AIR BAGS, STEERING, SEATS
I WAS DRIVING MY 2007 SATURN OUTLOOK WHEN THE POWER STEERING WENT OUT AND I WENT OFF THE ROAD HITTING A CULVERT HEAD ON. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SEAT ON IMPACT BROKE OFF OF THE FRAME OF THE VEHICLE. THE ONLY THING THAT SAVED MY LIFE WAS MY SEATBELT. THE VEHICLE WAS TOWED TO A DEALERSHIP AND AFTER THEY HOOKED IT UP TO THEIR DIAGNOSTICS, THEY FOUND THAT THERE WAS A MISTAKE IN THE SENSOR CODES. THE CODE SHOWED THAT THE VEHICLE ROLLED OVER. THE VEHICLE NEVER DID ROLL OVER WHATSOEVER. ALSO THE POWER STEERING PUMP WAS DEFECTIVE AND LATER A RECALL CAME OUT INFORMING OWNERS OF THIS. AFTER RESEARCH I FOUND THAT PREVIOUSLY THERE WAS A RECALL FOR A DEFECTIVE AIR BAG MODULE. THIS HAD BEEN REPLACED. HOWEVER THE AIRBAG STILL DID NOT DEPLOY DURING THE FRONT IMPACT COLLISION. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10681715February 6, 2015
POWER TRAIN
DRIVING HOME FROM THE STORE WHEN ENTERING A DANGEROUS INTERSECTION MY TRANSMISSION GAVE OUT. LUCKILY I HAD ENOUGH SPEED TO MAKE IT THROUGH THE INTERSECTION AND WAS ABLE TO DRIVE HOME. UPON TAKING MY VEHICLE TO TWO DIFFERENT REPAIR SHOPS, I WAS TOLD I WOULD NEED A NEW TRANSMISSION. THE WAVE PLATE SHATTERED AND PIECES WERE NOW IN MY TRANSMISSION. I CALLED GM TO GET SOME FINANCIAL ASSISTANCE SINCE MY VEHICLE HAD SUCH LOW MILEAGE. I WAS TOLD THERE WAS NO RECALL. AFTER SPEAKING TO THE OWNER OF THE TRANSMISSION SHOP AND DOING SOME ONLINE INVESTIGATING, IT APPEARS THAT I AM NOT THE ONLY ONE WHO HAD A PROBLEM WITH THE WAVE PLATE IN THEIR SATURN OUTLOOK OR GM ACADIA. I FEEL THE WAVE PLATE IS DEFECTIVE AND THAT A RECALL SHOULD BE PUT IN PLACE SO NO ONE ELSE GETS HURT FROM THEIR TRANSMISSION GIVING OUT ON THEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681150February 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED FOR A MALFUNCTION ERROR INDICATING TO SERVICE THE AIR BAG. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SIDE WARNING LAMP FOR THE AIR BAG INTERMITTENTLY KEPT GOING FROM OFF TO ON AS THE FAILURE PROGRESSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V062000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676793January 20, 2015
POWER TRAIN
I RECEIVED A RECALL NOTICE (14329) FROM GM AT THE END OF SEPTEMBER 2014. THE RECALL STATED: THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2007 MODEL YEAR SATURN OUTLOOK VEHICLES MAY DEVELOP A POWER STEERING PUMP WEAR CONDITION THAT CAN CAUSE AN INTERMITTENT DROP OF POWER STEERING HYDRAULIC PRESSURE THAT WILL CAUSE REDUCED OR LOSS OF STEERING ASSIST. THE VEHICLE MAY REVERT TO MANUAL STEERING WHICH REQUIRES GREATER DRIVER EFFORT, PARTICULARLY AT LOW VEHICLE SPEEDS. I TOOK THE VEHICLE TO THE DEALERSHIP IN DECEMBER. THEY WERE UNABLE TO LOOK AT THE VEHICLE BECAUSE I DID NOT HAVE AN APPOINTMENT. I TOOK THE VEHICLE BACK YESTERDAY. AT FIRST THE SERVICE REPRESENTATIVE TRIED TO TELL ME THAT THE LETTER WAS MORE OF "IF YOU WANT TO BUY A WARRANTY". I INFORMED HIM THAT THE STEERING WHEEL HAS BEEN MAKING A 'WHIRRING' SOUND AND TO INSPECT IT. OF COURSE THEY CALLED WITHIN AN HOUR TO STATE THAT THE POWER STEERING PUMP WAS BAD. THE VEHICLE ALSO NEEDED TO HAVE THE RACK AND PINION REPLACED, FRONT STRUTS REPLACED, AND A WHEEL ALIGNMENT. THE COST TO ME WAS $1800. ALL OF THIS IS A RESULT OF A DEFECTIVE GM PRODUCT. THIS SHOULD BE COVERED BY THEM. SHAME ON GM. I AM AWARE THAT THERE IS A GM RECALL ON THE 2009 AND NEWER TRAVERSE, ACADIA, AND ENCLAVE MODELS. THE SATURN MODELS SHOULD BE INCLUDED IN THIS TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669612January 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE AIRBAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MODULE SENSOR UNDER THE PASSENGER SEAT FAILED AND THE AIRBAGS WOULD NOT DEPLOY IF THE CONTACT WAS INVOLVED IN AN ACCIDENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669665January 2, 2015
STRUCTURE:BODY, EXTERIOR LIGHTING
BOUGHT THIS 2007 SATURN OUTLOOK NEW IN APRIL 2007.. AUGUST 2008 FIRST TIME I NOTICED FLOOR BOARDS ON PASSENGERS SIDE WET, TOOK TO SATURN THEY SAID THE DRAIN LINE WAS CLOGGED, OCT 2008 BACK TO SATURN THEY HAD A CAMPAIGN TO EXTEND DRAIN LINES THEY DID THIS.. NOVEMBER 2009 THE DRIVERS SIDE IS NOW LEAKING SATURN SECURED THE DRAIN HOSE FOR SUNROOF. MY CAR HAS ALWAYS BEEN GARAGED UNTIL OCT 2014. NOW THAT IT IS PARKED OUT IN THE ELEMENTS I HAVE A MAJOR ROOF LEAK. TOOK IT TO GM ON OCT 2, 2014 AS I NOW HAVE WET/WATER STAINS ON THE PASSENGERS SIDE HEADLINER, THEY SAID THE DRAIN WAS CLOGGED FIXED IN 2 MINUTES. WE HAD RAIN FOR A WEEK AND ON OCT.24, 2014 I NOW NOTICED WET/WATER STAINS ON BOTH SIDES AND ACROSS THE WINDSHIELD, UNDER THE VISORS AND THE ROOF PANEL WHERE THE INTERIOR LIGHTS AND CONTROLS ARE FOR THE SUNROOF. TAKE TO GM DEALER THEY SAY THE DRIVERS SIDE DRAIN HOSE WAS CLOGGED FIXED IN A MINUTE. BACK TO GM ON NOV 15, 2014 THEY NOW SAY THE SEAL AROUND THE SUNROOF NEEDS TO BE REPLACED, THEY REPLACE SEAL. NOV 17, 2014 LEAK IS WORSE THAN EVER. I HAVE NOW SPENT $500.00 TO HAVE A LEAK FIXED TO NO AVAIL. I HAVE SEARCHED THE INTERNET NOW AND SEE THIS IS NOT AN ISOLATED INCIDENT. 100'S IF NOT 1000'S OF GM SATURN OUTLOOKS WITH AND WITHOUT SUNROOFS HAVE LEAKY ROOFS. IT IS A DESIGN FLAW AND GM WILL NOT OWN UP TO IT. THIS NEEDS TO BE A RECALL ITEM. I AM NOW TOLD TO SPEND $2,150 TO REPLACE THE SUNROOF BUCKET. AFTER READING ALL THE HORROR STORIES ABOUT THIS ISSUE I DO NOT BELIEVE THERE IS A FIX FOR GM'S MISTAKE. I HAVE A CASE # WITH GM BUT THEY DON'T WANT TO HEAR ANYTHING. PLEASE ISSUE A RECALL ON THIS ENGINEED DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668644December 29, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAD MY PASSENGER LOW BEAM LIGHT ALREADY FIXED BECAUSE OF THIS ISSUE WITH THE WIRING HARNESS TO THE LOW BEAM LIGHT MELT. NOW MY DRIVER SIDE HEADLIGHT WENT OUT AND ITS THE SAME ISSUE AS BEFORE WITH THE WIRING HARNESS MELTING AND THE LIGHT NOT WORKING ON SOME DAYS AND THEN WORKING THE NEXT DAY OR LATER IN THE DAY WHEN I START THE CAR UP AGAIN. THIS NEEDS TO BE ADDRESSED BY GM TO GET IT FIXED. I KNOW THERE WAS A SERVICE BULLETIN PUT OUT FOR THE VEHICLE THAT EXPIRED DECEMBER 31, 2013. BOTH OF MY LOW BEAM LIGHTS HAVE STOPPED WORKING THIS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668817December 29, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2007 SATURN OUTLOOK. WHILE PARKED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BODILY AND INTERNAL INJURIES TO THE LEFT SIDE OF HIS BODY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 2/25/15*CN UPDATED 9/12/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10668415December 26, 2014
EXTERIOR LIGHTING
I HAVE A 2007 OUTLOOK XR WITH RE-OCCURRING HEADLIGHT ISSUES, UPON FURTHER TROUBLESHOOTING OF THE ISSUE AND REMOVAL AND REPLACEMENT OF THE LOW BEAM BULBS NUMEROUS TIMES, I FOUND THE WIRING HARNESS AT THE CONNECTION POINT OF THE HEADLIGHT BULBS WERE MELTED THROUGH THE HARNESS THUS LEAVING EXPOSED WIRES. LIKE SO MANY HAVE EXPERIENCED THIS VERY SAME ISSUE WITH SATURN OUTLOOKS, THIS IS A VERY HIGH FIRE HAZARD AND SHOULD BE INVESTIGATED FURTHER. THANKS FOR YOUR TIME RESPECTFULLY SUBMITTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664896December 17, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE'S INTERIOR FLOODED WHILE IT WAS RAINING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUN ROOF SEALANT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663037December 9, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY LOW BEAM HEADLIGHT WIRING HARNESS MELTED WHICH CAUSED MY LIGHT TO NOT WORK AND REQUIRED IT BEING TAKEN IN TO HAVE A NEW HARNESS PUT ON THE VEHICLE. THERE WAS A SERVICE ANNOUNCEMENT PUT OUT BY GM ABOUT TO SATURN SERVICE PROVIDERS ABOUT REPLACING THE WIRING HARNESS BUT THERE HASN'T BEEN A RECALLED ISSUED FOR THIS AS OF YET. THIS COULD BE DANGEROUS BECAUSE IF THEY STOP WORKING WHILE YOU ARE DRIVING AT NIGHT YOU CAN'T SEE ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660944November 25, 2014
ENGINE
TRACTION CONTROL ALERT WARNING ENGINE POWER REDUCED AND THE ENGINE TURNS OFF DISABLING THE VEHICLE THIS HAS HAPPENED NUMEROUS OTHER TIMES AND GM HAS HAD THE VEHICLE IN FOR REPAIRS MORE THAN 5 TIMES AND LAST TIME CHARGED OVER $2000 TO FIX THE TRANSMISSION ALTHOUGH THERE WAS A RECALL THEY WOULD NOT PAY FOR THE WORK COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659804November 20, 2014
POWER TRAIN
I HAVE A 2007 SATURN OUTLOOK. WIFE DRIVES THIS VEHICLE EVERY DAY UNTIL IT STOPPED SHIFTING OUT OF SECOND GEAR! SHE WOULD STOP AT THE END OF OUR ROAD AND GO TO TAKE OFF AND THEN THE CHECK ENGINE LIGHT WOULD COME ON AND THEN WOULD NOT CHANGE OUT OF 2ND GEAR. I WAS TOLD BY MY MECHANIC THAT THIS IS A COMMON PROBLEM WITH THIS MAKE. I THINK GM SHOULD DO A RECALL ON THESE VEHICLES. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654819November 13, 2014
EXTERIOR LIGHTING
HEADLIGHT FAILURES. AS I SEE OVER AND OVER ON THIS SITE. PASSENGER HEADLIGHT STOPPED WORKING SO I REPLACED THE BULB AND IT WORKED FOR 2 WEEKS THEN WENT OUT AGAIN. AS I WAS REPLACING IT AGAIN, I NOTICED THAT THE SOCKET THAT THE BULB PLUGGED INTO WAS SCORCHED/MELTED AND BRITTLE. I READ UP ON THE PROBLEM ONLINE AND CHOSE TO SPLICE IN A NEW SOCKET RATHER THAN SPEND HOURS AT THE DEALERSHIP ONLY TO BE TOLD THAT THEY WOULD NEED TO REPLACE THE WHOLE HARNESS AT SOME OUTRAGEOUS PRICE. IT SEEMS TO BE DOING FINE. NOW THE DRIVER SIDE HEADLIGHT HAS STOPPED WORKING SO I AM FACING THE SAME SITUATION OVER AGAIN. THIS IS AN ISSUE THAT CLEARLY SHOULD BE ADDRESSED BY A RECALL. GM SAVING FEW PENNIES ON A SOCKET THAT WON'T HANDLE THE HEAT OF THE HIGH INTENSITY HEADLAMP AND IT ENDS UP COSTING THE CONSUMER HUNDREDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653981November 10, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
I HAVE A 2007 SATURN OUTLOOK WHIS IS LEAKING WATER IN THROUGH WHAT I ASSUME IS THE SUNROOF. MY SON, WHO WAS SITTING IN THE THIRD ROW OF SEATING (BACK SEAT) NOTICED WATER LEAKING FROM THE DOME LIGHT. THE WATER WAS ALSO NOTICED IN OTHER AREAS OF THE VEHICLE THROUGHOUT THE DRIVE. I HAVE ALSO STARTED NOTICING ELECTRICAL ISSUES WITH THE VEHICLE NOT THAT THE RAIN HAS COME IN AS WELL AS WATER STAINS FROM OTHER SUCH ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653756November 9, 2014
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
I HAVE BEEN NOTICING THAT MY DRIVER SIDE AND PASSENGER SIDE FLOORS ARE GETTING SOAKED WITH WATER. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH. THE MAIN PROBLEM WAS THAT MY IT WAS JUST ABOVE FREEZING AND I HAD ICE BUILT UP ON THE INSIDE OF MY WINDSHIELD AND HAD TO WAIT TO GET IT TO DEFROST AND THEN DRY THE WINDSHIELD BEFORE I COULD DRIVE THE VEHICLE. AT FIRST I THOUGHT THE SUNROOF WAS LEFT CRACKED SO I TOOK THE FLOORMATS OUT AND DURING THE DAY, LEFT THE SUNROOF AND WINDOWS OPEN TO DRY OUT THE CAR. THIS DID NOT WORK OR SOLVE THE PROBLEM. I TOOK MY CAR TO A CAR WASH TODAY (11/9/14) AND WHEN I WAS LEAVING THE LOT, I WAS ON A SLIGHT DOWNWARD SLOPE TO STOP BEFORE ENTERING THE STREET. I NOTICED THAT WATER WAS COMING THROUGH THE DRIVER SIDE A PILLAR WHERE THE AIRBAG LOGO IS AT. ON THE PASSENGER SIDE, WATER WAS RUNNING DOWN THE INSIDE OF THE WINDSHIELD ON THE DASH, GETTING THE PASSENGER WET. VERY FRUSTRATED THAT THERE IS NO RECALL FOR THE SUNROOF LEAK AS GENERAL MOTORS KNOWS OF THE PROBLEM BUT WILL NOT FIX THE PROBLEM AS IT IS DUE TO THE SUNROOF DRAINS/DRAINAGE TUBES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Outlook