Saturn Outlook Complaints (2009)

192 consumer complaints on file.

#10610307July 14, 2014
STRUCTURE:BODY, EQUIPMENT ADAPTIVE/MOBILITY
JULY 5, 2014: PREVIOUSLY WE WOULD SMELL THE SCENT OF WATER THAT HAD BEEN THERE FOR A WHILE, BUT THERE WAS NO EVIDENCE OF WHERE IT WOULD COME FROM. WHEN WE LEFT OUR DESTINATION IT WAS DRY, BUT RAIN WAS IN THE FORECAST. IT BEGAN TO RAIN HEAVILY AS WE CONTINUED TO DRIVE AND SUDDENLY, I FELT WATER ON MY FEET. BY THE TIME I CHECKED THE FLOOR MAT, IT WAS HEAVILY SOAKED AND WATER WAS FLOWING FROM THE BOTTOM RIGHT SIDE OF THE PASSENGER SEAT. WE HAD TO MAKE A STOP ON THE WAY HOME WHILE IT WAS STILL RAINING. WHEN WE RETURNED TO THE CAR THE PASSENGER FLOOR MAT WAS EVEN MORE DRENCHED. THIS IS A SAFETY CONCERN BECAUSE WATER THAT IS UNDETECTED AND THAT SITS FOR A WHILE LEADS TO MOLD, WHICH WE FOUND. THIS CAN LEAD TO BREATHING ISSUES, ESPECIALLY SINCE THE VEHICLE DOORS HAVE TO STAY CLOSED. I TOOK PICTURES AS EVIDENCE TO SUPPORT THIS ISSUE. I HAVE MADE THIS ISSUE KNOWN TO SATURN CUSTOMER CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610302July 14, 2014
ELECTRICAL SYSTEM
JUNE 25, 2014: ONE WEEK AFTER WE SPENT $1600.00 FOR AN UNRESOLVED ENGINE LIGHT ISSUE WE WERE SOMEWHAT HOPEFUL THAT NOTHING ELSE COULD GO WRONG WITH THIS VEHICLE. I WENT TO UNLOCK THE CAR WITH THE REMOTE AND IT DID NOT RESPOND. MY HUSBAND TRIED TO JUMP START IT AND DISCOVERED THAT THE BATTERY WAS DEAD. THE LATEST BATTERY WE PURCHASED WAS IN NOVEMBER 2013, SO THIS WAS CONCERNING TO US. AS WE LIFTED THE FLOOR MAT TO GET TO THE BATTERY COMPARTMENT WE FOUND MOLD. ONCE THE BATTERY COVER WAS MOVED AND THE BATTERY WAS REMOVED WE FOUND ABOUT 2 INCHES OF BROWN WATER AT THE BOTTOM OF THE BATTERY COMPARTMENT. IN ADDITION, THE BATTERY WHICH WE KEPT HAD MOLD ON IT AS WELL. WE WERE BLESSED TO HAVE BEEN AT HOME WHEN THIS OCCURRED BECAUSE THE CAR WAS WORKING THE PREVIOUS NIGHT WITH NO ISSUES. HAD WE BEEN AWAY FROM HOME THIS WOULD HAVE BEEN A BIGGER ISSUE BECAUSE OUR CHILDREN WOULD HAVE BEEN WITH US IN THE HOT, HOUSTON HEAT. THIS IS SAFETY CONCERN BECAUSE THERE IS NO REASON THAT WATER SHOULD BE IN THE BOTTOM OF THE BATTERY COMPARTMENT. WE HAVE NO IDEA HOW LONG THE WATER WAS THERE AND BECAUSE OF THIS I FEEL LIKE WE HAVE TO BE CAUTIOUS WHEN IT RAINS, EVEN A LITTLE BECAUSE THE BATTERY MAY DIE. I AM GLAD WE FOUND THIS OURSELVES BECAUSE WE HAVE PICTURES AS EVIDENCE TO SUPPORT THE ISSUE. I HAVE MADE THIS ISSUE KNOWN TO SATURN CUSTOMER CARE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609461July 9, 2014
VEHICLE SPEED CONTROL, ENGINE, STEERING
JULY 6, 2014 ? RPM / MPG AS I WAS IN THE HOV LANE I TRIED TO ACCELERATE. I COULD HEAR THE CAR TRANSITIONING, BUT THE RPMS AND MILES PER HOUR DID NOT MATCH. AT 3300 RPM THE CAR WAS STUCK AT 60 MILES PER HOUR AND WOULD NOT SHIFT OUT OF THIRD GEAR. WHEN I TOOK MY FOOT OFF THE GAS THE CAR SLOWED DOWN BUT THE NEEDLE WAS STILL ON 60 MILES PER HOUR. THE CAR RANDOMLY JERKED AS IF IT WAS PUSHING ITSELF FROM BEHIND. WHEN I WAS ABLE TO STOP THE RPM WAS 2200 AND THE MILES READ 20 EVEN THOUGH I WAS NOT MOVING. IN ADDITION, I HAD A FULL TANK OF GAS WHEN I BEGAN DRIVING AND WHEN I CAME TO A STOP OF THE GAS HAD BEEN USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608409July 6, 2014
STEERING
WE BOUGHT A USED 2009 SATURN OUTLOOK .IT WAS "CERTIFIED", IN SEP. 2010. FROM GUARANTY CHEVROLET IN JUNCTION CITY OR. IT HAD 27872 MILES ON IT. A MONTH LATER I NOTICED A CLUNK IN THE STEERING AT THE END OF TURNING. WE RETURNED THE SATURN TO THE DEALER FOR INSPECTION AND WAS TOLD THAT IS COMMON IN THE SATURN AND THEY COULDN'T FIND ANY THING WRONG. AT 52000 MILES THE POWER STEERING WOULD OCCASIONALLY BE VERY HARD TO TURN THE STEERING WHEEL AFTER MAKING A STOP, BUT ONCE GOING IT WOULD BE OK. ON JUNE 30 2014 WE TOOK IT TO CAPITAL CHEVROLET DEALER IN SALEM OR. THEY DIAGNOSED IT AND SAID THE POWER STEERING GEAR WAS GOING OUT AND IT IS GOING TO COST US $1800. TO FIX IT. WE HAVE TO GET IT FIXED BECAUSE IT IS A SAFETY ISSUE. WE HAVE READ OTHER COMPLAINTS FOR THIS VERY SAME THING. THERE SHOULD BE A RECALL ON THIS PART. I HOPE TO BE REIMBURSED FOR THIS $1800. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608043July 3, 2014
STEERING
VEHICLE TURNING AT LOW MPH WAS DIFFICULT. TOOK TO DEALERSHIP AND THEY ARE STATING THE SEALS IN THE RACK AND PINION SEALS WERE LEAKING AND RACK AND PINION NEEDED TO BE REPLACED - $1,400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606643June 28, 2014
STEERING
GM SAID THE POWER STEERING RACK IS LEAKING AND WOULD COST ABOUT $1900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604949June 21, 2014
STEERING
I TOOK MY CAR INTO THE GMC DEALERSHIP FOR A LEAKING WATER PUMP. AFTER THE INSPECTION, THEY INFORMED ME THAT THE POWER STEERING RACK WAS LEAKING FLUID AND THAT IT WOULD COST $1,465 TO REPLACE THE POWER STEERING GEAR. THE SERVICE PERSON WE SPOKE TO SAID THIS IS HAPPENING TO A LOT OF THE SATURN OUTLOOKS AND MOST PEOPLE ARE NOT FIXING IT. MY COMPLAINT IS THAT IF THEY ARE FREQUENTLY SEEING THIS ISSUE APPEAR, WHEN DOES THIS BECOME A RECALL SINCE THIS IS A GM CAR AND WE HAVE BEEN EXPERIENCING A HIGH NUMBER OF RECALLS ALREADY ON OUR VEHICLE. I AM ASKING THAT THE NHTSA INVESTIGATE THE POWER STEERING RACK INTERNAL SEAL LEAK ON THE SATURN OUTLOOK VEHICLES TO ENSURE THIS ISN'T A MORE PREVALENT PROBLEM ON THIS VEHICLE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598805June 17, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO MANUEVER WHILE REVERSING OUT OF A PARKING LOT. THE VEHICLE WOULD MAKE A SQUEAKING NOISE WHENEVER MAKING A LEFT OR RIGHT TURN. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,000. UPDATED 09/02/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598604June 16, 2014
STEERING
I PURCHASED MY SATURN OUTLOOK IN JUNE OF 2009 AND STILL ENJOY DRIVING IT BUT RECENTLY WHEN TURNING THE STEERING THERE IS A "THUD" NOISE AND STEERING BECOMES DIFFICULT. THIS HAS HAPPENED ON SEVERAL OCCASIONS BUT NOT EVERY TIME. I ALSO HAVE LOST THE ABILITY TO LOCK THE DRIVERS DOOR WITH DOOR LOCK BUT CAN LOCK IT FROM REMOTE KEY OR USING THE PASSENGER DOOR LOCK AND NOW THE WINDOW CONTROL HAS STARTED TO WORK AT RANDOM. THIS TOO IS ONLY WHEN USING THE DRIVERS CONTROL. THE DOOR ON THE DRIVERS SIDE JUST STARTED MAKING A LOUD NOISE A FEW WEEKS AGO WHEN OPENING. IT SOUNDS LIKE IT MIGHT BE ON A BIND. I DID TAKE MY CAR TO DEALER WHEN THE LOCK STOPPED WORKING AND WAS TOLD I NEEDED A PART THAT WAS OVER A $100 +$100 LABOR JUST TO TELL ME IT NEEDED THE PART. THIS WAS BEFORE THE WINDOW STARTING ACTING UP AND THE DOOR BEGAN MAKING LOUD CREAKING NOISE. ANY ADVICE IS APPRECIATED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588621May 15, 2014
ENGINE
ENGINE WOULD STUTTER AT AROUND 70MPH. ISSUE RESOLVED BY CONTINUING TO REPLACE IGNITION COILS. FINALLY A TECHNICAL NOTE WAS ISSUED SAYING THE ECM HAD AN ISSUE THAT WOULD OVERHEAT AND MELT THE IGNITION COILS. LAST VISIT TO DEALER IN JAN 2014 REPLACED ALL IGNITION COILS AND THE ECM. ISSUE HAS NOT RETURNED YET. IF GM KNOW ABOUT THIS ISSUE, SHOULD THEY DO A RECALL BECAUSE IT'S A COMMON PROBLEM ACCORDING TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583985April 21, 2014
ENGINE
THE ENGINE ON THIS VEHICLE HAS ISSUES WITH THE CYLINDERS AND MISFIRES. THIS ISSUE FIRST STARTED LAST YEAR AND WAS TAKEN INTO THE DEALER FOR SERVICE AT ABOUT 45,000 MILES. THE DEALER COULD REPLICATE THE ISSUE AT SPEEDS OF ABOUT 55 MPH WHERE THE ENGINE WOULD MISFIRE AND CAUSE A LACK OF POWER. HOWEVER DUE TO A LACK OF ENGINE CODES THEY COULD NOT BEGIN TO SOLVE THE ISSUE AS TO WHY THIS WAS HAPPENING. LAST WEEK THE ISSUE BECAME WORSE AND RESULTED IN A LOSS OF POWER ON THE HIGHWAY. FORTUNATELY THERE IS NOW A CODE FOR THE ENGINE ISSUE SO WE KNOW THAT THERE ARE CYLINDER MISFIRES AND IT CAN NOW BE FIXED. THIS IS A DANGEROUS ISSUE FOR DRIVERS AS THERE CAN BE A DISCERNIBLE ENGINE PROBLEM THAT CAN NOT BE DIAGNOSED BY GM'S DIAGNOSTIC EQUIPMENT UNTIL THERE SUCH A LOSS OF POWER RESULTING IN A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578364April 8, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN OUTLOOK. THE CONTACT STATED THAT THE AIR BAG AND TRACTION CONTROL WOULD ACTIVATE AND DEACTIVATE INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577283April 3, 2014
STEERING
PURCHASED CAR USED IN 2012. PROBLEMS STARTED ABOUT A MONTH LATER. FIRST WINDOWS STOPPED ROLLING DOWN AND SIDE MIRRORS UNABLE TO BE MOVED. WAS FINALLY ABLE TO GET THAT FIXED IN APRIL OF 2013, EXCEPT THE MIRRORS, THEY FAILED TO FIX THOSE. BRAKE PEDAL WAS MAKING A SQUEAKING SOUND WHEN PRESSED. WAS ALSO FIXED IN APRIL 2013. A SQUEAKING OR GRINDING SOUND STARTED WHEN TURNING ALONG WITH A LOUD METALLIC SQUEAKING SOUND WHEN GOING OVER SPEED BUMPS, PULLING INTO DRIVEWAY, STUFF LIKE THAT. IN APRIL 2013, THE RACK AND PINION WAS REPLACED. ALL THIS WAS UNDER MY EXTENDED WARRANTY. ABOUT 4 OR 5 MONTHS AFTER THAT REPAIR, THE SAME THINGS WERE HAPPENING. A GRINDING SOUND WHEN I TURN, BRAKE SQUEAKING AGAIN, THE SAME SOUND GOING OVER SPEED BUMPS AND LOSING POWER STEERING FLUID. TOOK CAR BACK TO DEALERSHIP, UNABLE TO HAVE IT SEEN FOR A MONTH. WHEN I WAS ABLE TO GET IT IN, IT WAS WELL OVER THE PARTS WARRANTY AND THE EXTENDED WARRANTY WAS OUT. NOW THE SAME THINGS NEED TO BE REPLACED, PLUS THE ENGINE MOUNT IS BROKEN AND NEEDS TO BE FIXED. WHEN I COMPLAINED TO THE DEALERSHIP ABOUT IT AND LETTING THEM KNOW THAT I TRIED TO GET MY VEHICLE IN WHILE THE WARRANTY WAS STILL VALID, THEY OFFERED TO PAY $750, LEAVING ME TO COVER THE OTHER $956. I HAVEN'T EVEN HAD THEM TRY TO FIGURE OUT WHY MY CAR DOESN'T START RIGHT AWAY ONLY AFTER I PUT GAS IN THE TANK, REGARDLESS OF HOW MUCH GAS IS ALREADY IN THE TANK. I AM GUESSING THAT IS SOME SORT OF FUEL PUMP PROBLEM, BUT I'M NOT A MECHANIC. I HAVE ALSO HAD TO REPLACE MY LEFT REAR BLINKED LIGHT TWICE IN UNDER 6 MONTHS. I TAKE CARE OF MY VEHICLE, I DON'T DRIVE IT OFF-ROAD OR OVER POT HOLES AND I DON'T HIT CURBS. I DON'T BELIEVE THERE IS ANY REASON FOR THESE ITEMS TO BE FAILING LIKE THEY ARE, EXCEPT THAT THERE IS A HUGE PROBLEM WITH THE VEHICLE THAT GM DOESN'T WANT TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576349April 1, 2014
STEERING
11-16-12 REPLACED POWER STEERING COOLER @ 91236 MILES 01-08-13 REPLACED POWER STEERING COOLER PIPE/HOSE--DIAGNOSED AS HIGH PRESSURE PROBLEM @ 91450 MI. 01-28-13 SECURED POWER STEERING FITTING & BLED SYSTEM @ 92694 MI. 02-06-13 REPLACED POWER STEERING PUMP & PURGED AIR FROM SYSTEM @ 92866 MI. 04-02-13 REPLACED POWER STEERING RACK @ 93530 MI. 09-20-13 REPLACED POWER STEERING LOW PRESSURE HOSE (AGAIN) @ 98739 MI. 03-08-14 REPLACED POWER STEERING COOLER (AGAIN!) @ 103187 MI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574478March 24, 2014
STEERING
COMPLETE LOSS OF STEERING ASSIST, VEHICLE NEARLY IMPOSSIBLE TO TURN AT LOW SPEEDS (I AM A 6'-1" MALE IN GOOD PHYSICAL SHAPE). NEARLY CAUSED CRASH DUE TO INABILITY TO TURN AT LOW SPEED. EXTREMELY CONCERNED WITH SAFETY AS NORMAL DRIVER IS MY WIFE WITH OUR 2 KIDS IN THE VEHICLE, I AM CERTAIN SHE WOULD NOT HAVE BEEN ABLE TO STEER THE VEHICLE GIVEN THE DIFFICULTY I HAD TO TURN THE WHEEL. TOOK TO NEARBY TRUSTED, LICENSED MECHANIC, AFTER DIAGNOSIS FOUND THAT NEEDED NEW POWER STEERING PUMP AND RACK AND LEARNED THAT THERE IS A KNOWN PROBLEM WITH POWER STEERING PUMP AND RACK IN THIS AND "SISTER" GM VEHICLES. I VERIFIED THIS BY FINDING NUMEROUS SIMILAR POSTS IN ON-LINE FORUMS. MECHANIC REPLACED THE POWER STEERING PUMP AND RACK AT A COST OF $1,100. I FEEL LUCKY THAT THERE WAS NOT AN ACCIDENT, AND NOW UPSET THAT THERE IS SUCH A WIDESPREAD PROBLEM OUT THERE THAT COULD CAUSE INJURIES AND IS COSTING CONSUMERS BIG $ TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564661February 17, 2014
STEERING
OUR 2009 SATURN OUTLOOK WAS PURCHASED NEW IN FEB 2009. THE SQUEAKING NOISES IN THE STEERING COLUMN STARTED AT 11,171 MILES. WE HAD IT SERVICED UNDER WARRANTY. THEY SAID IT NEEDED TO BE LUBRICATED. THE SQUEAKING PERSISTED AND WE RETURNED TO THE DEALERSHIP DECEMBER, 2009 AT 12,000 MILES. THEY SAID IT WAS A LOOSE PART IN THE ASSEMBLY SO THEY FLUSHED THE FLUID AND REPLACED THE RESERVOIR ASSEMBLY. THE SQUEAKING PERSISTED AND WE RETURNED TO THE DEALER FEB 2010 AT 16,940 MILES AND THEY AGAIN LUBRICATED THE STEERING SHAFT. THE SQUEAKING RETURNED AUG, 2010 AT 20,621 MILES AND THE STEERING GEAR WAS FINALLY REPLACED. THE SPEAKING RETURNED IN LATE 2011 BUT WE WERE OUT OF WARRANTY AND DECIDED TO DEAL WITH IT. THEN THE POWER STEERING WENT OUT COMPLETELY AS I WAS MAKING A U-TURN IN A BUSY INTERSECTION, KIDS IN THE CAR. I ALMOST CRASHED. THIS WAS LATE 2013. IT WAS "REPAIRED" OUT OF WARRANTY "INTERNAL FAILURE IN PWR STEERING PUMP POSSIBLE DUE TO METAL FROM OLDER STEERING GEAR. REPLACE PWR STEERING PUMP. FILL/BLEED SYSTEM." <REALLY!?!?> THIS COST US $1100 TO REPAIR AND THE STEERING WHEEL IS STILL SQUEAKING. FILING COMPLAINT WITH NHTSA. CONTACTED GM AND FILED A FORMAL COMPLAINT WITH THEIR CORPORATE OFFICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545094September 24, 2013
STEERING, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I TOOK MY 2009 SATURN OUTLOOK XE TO THE GM SERVICE CENTER YESTERDAY ONLY TO FIND OUT AT 45000 MY STEERING RACK AND PUMP NEEDS TO BE REPLACED AT $1300 +. ALSO, MY TIMING CHAIN IS GONE. MY AIR CONDITIONER STOPPED BLOWING COLD AIR FOR THE SECOND TIME AND LASTLY WHEN I TURN ON MY DEFROST IT COMES OUT AT MY FEET. THE AIR AND THE DEFROST I AM STILL WAITING FOR THEM TO FIGURE OUT THE PROBLEM. HOW CAN GM GET AWAY WITH THIS. I HAVEN'T EVEN REACHED 50000 MILES AND MY CAR NEEDS CLOSE TO $5000 IN REPAIRS. GM NEED TO STAND BEHIND THEIR VEHICLES AND PUT OUT A RECALL ON THE STEERING RACK BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED. PLEASE, SOMEONE DO SOMETHING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542075September 5, 2013
STEERING
I TOOK MY '09 SATURN OUTLOOK TO ROYAL AUTOMOTIVE DEALERSHIP ON 7/2/13 TO CORRECT ANOTHER (NOW THE 4TH) RECALL AND TO HAVE MY STEERING ISSUES CORRECTED. THE POWER STEERING LOCKS UP CONSTANTLY WHEN MAKING TURNS. IT IS VERY DIFFICULT TO MANEUVER AND IS VERY DANGEROUS, ESPECIALLY WHEN TURNING INTO ON COMING TRAFFIC. THE DEALERSHIP TOLD ME THAT THE STEERING NEEDED STEERING GEAR AND PUMP REPLACEMENTS AT A COST OF $1436. AFTER RESEARCHING ONLINE, I FOUND THAT MANY PEOPLE ACROSS THE NATION ARE HAVING THE VERY SAME PROBLEMS YET GM REFUSES TO CORRECT THIS DANGEROUS ISSUE. I SUPPOSED THEY ARE WAITING ON A CLASS ACTION LAW SUIT. AFTER WORKING WITH GM CUSTOMER ASSISTANCE, I AM STILL UNABLE TO GET HENRY PARKER AT ROYAL AUTOMOTIVE IN ALABAMA TO RETURN MY PHONE CALLS. FROM ALL THE COMPLAINTS ACROSS THE NATION, I WOULD THINK THIS WOULD NEED TO BE ANOTHER GM RECALL BECAUSE OF THE HIGH NATURE OF A POTENTIAL LIFE THREATENING SITUATION IN DRIVING THESE CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536389August 20, 2013
STEERING
ON MULTIPLE OCCASIONS, WE HAVE LOST THE POWER STEERING WHILE TURNING THE VEHICLE. IT IS MOST PREVALENT WITH DEEPER TURNS, SO IT HAPPENS MOST OFTEN AT LOW SPEEDS, SUCH AS U-TURNS AND IN PARKING LOTS. THE LOST OF THE POWER STEERING GIVES THE DRIVER THE SENSATION OF A COMPLETE LOST OF STEERING. A LOCAL MECHANIC CONTACTED A DEALERSHIP TECHNICIAN WHO TOLD HIM THAT THEY HAD NOT HAD ANY COMPLAINTS OF THIS ON SATURN OUTLOOKS, BUT HAVE HAD SEVERAL BUICK ENCLAVES WITH A SIMILAR PROBLEM. THEY RECOMMENDED CHANGED THE TYPE OF POWER STEERING FLUID, AND IF THAT DID NOT WORK THEN WE MAY NEED TO CHANGE THE TYPE OF POWER STEERING PUMP ON THE VEHICLE. SO FAR WE HAVE CHANGED THE FLUID, BUT IT HAS NOT BEEN A SUCCESSFUL SOLUTION AS THE PROBLEM IS STILL OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535348August 14, 2013
SERVICE BRAKES
DRIVING ON HIGHWAY WHEN WARNING APPEARED "TRACTION CONTROL OFFLINE" "SERVICE STABILITRAK". MY HUSBAND HAD RECEIVED THE SAME WARNING TWO DAYS EARLIER. SO WE TOOK IT TO THE SATURN DEALERSHIP. THE TECH ASKED US IF WE DROVE "TWO FOOTED" IE BRAKING AND ACCELERATING AT THE SAME TIME. WE DO NOT DO THAT. WE WERE THEN ADVISED THAT THE SENSORS FOR THE POSITION OF THE BRAKE PEDAL NEEDED TO BE REPLACED THE PART WAS ONLY $11.40 BUT WE WERE CHARGED FOR 2 HOURS OF LABOR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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