Saturn Outlook Complaints (2007)

511 consumer complaints on file.

#10849991March 16, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
ROOF LEAKS AND PASSENGER SIDE WINDOW AND DOOR LOCKS DO NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845754March 9, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT LOW BEAM DRIVER SIDE HEADLAMP DIMMED. THE CONTACT HAD TO TURN THE SWITCH TO MANUAL IN ORDER TO GET THE HEADLIGHT TO ILLUMINATE AGAIN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840096March 6, 2016
AIR BAGS
I HAVE A 2007 SATURN OUTLOOK XR AND MY SERVICE AIRBAG LIGHT REMAINS ON AT ALL TIMES AND MY PASSENGER SIDE AIRBAG WONT TURN ON NO MATTER WHO SITS IN IT OR ANY POSITION. I HAVE SEEN A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE AND FEEL THEIR SHOULD BE A RECALL ON THE 2007 SATURN OUTLOOK'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839533March 2, 2016
POWER TRAIN
PLEASE ISSUE RECALL FOR THE WAVE PLATE. I WAS ALMOST REAR ENDED TODAY BECAUSE MY VEHICLE WOULD NOT GET UP TO SPEED. THIS IS GOING TO CAUSE AN ACCIDENT. I WILL NOT BUY ANOTHER GM VEHICLE. WAVE PLATE IS KNOWN TO BE FAULTY IN SATURN OUTLOOK, CHEVY TRAVERSE, AND GMC ACADIA. THIS CAUSES TRANSMISSION NOT TO SHIFT PROPERLY AND REV AT 4K RPMS. TRANSMISSION SOLONOID 1 GETS STUCK OPEN PER CODE PLEASE INFORM WHEN RECALL IS ISSUED. THIS HAPPENS PERIODICALLY WHETHER STOPPED OR IN MOTION. THIS HAS HAPPENED 20+ TIMES SINCE SEPTEMBER 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839118March 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837031February 18, 2016
UNKNOWN OR OTHER
EXTERNAL TEMPERATURE SENSOR IS GIVING INACCURATE TEMPERATURE READINGS. TECHNICAL SERVICE BULLETIN 08-01-39-008A DESCRIBES THE ISSUE WITH MY VEHICLE PERFECTLY. THIS SAME TSB LISTS MY VEHICLE AS AFFECTED BY THIS PROBLEM. I CONTACTED TWO DEALERSHIP SERVICE DEPARTMENTS AND GM CORPORATE TWICE ABOUT THIS ISSUE. THEY WILL NOT PERFORM THE WORK BECAUSE THEIR VIN SEARCH DOES NOT YIELD THE TSB AS APPLICABLE MY VEHICLE. ON ONE OCCASION I WAS ABLE TO CONVINCE THE CUSTOMER SERVICE REPRESENTATIVE TO LOOK UP THE TSB AND THEY CONFIRMED MY VEHICLE'S MAKE/MODEL LISTED ON THE TSB. I HAVE A SERIOUS CONCERN ABOUT ICE/INCLEMENT WEATHER NOT BEING REPORTED AS IT SHOULD. WHEN DRIVING THROUGH SOME OF THE MOUNTAINOUS REGIONS HERE, THE TEMPERATURE CAN DROP QUICKLY WITHOUT OCCUPANTS BEING AWARE. PROBLEM OCCURS INTERMITTENTLY BOTH SOMETIMES WHILE DRIVING AND SOMETIMES AFTER STARTING. THERE IS NO OBSERVED DIFFERENCE BASED ON PARKING LOCATION (IN THE SHADE, GARAGED, OUTSIDE IN THE SUN, ETC...) THE PROBLEM SOMETIMES CORRECTS ITSELF AFTER VEHICLE HAS BEEN TURNED OFF. THE PROBLEM HAS BEEN OBSERVED AT LEAST A DOZEN TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836284February 15, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
WHILE DRIVING AT 30 MPH DAAH BOARD LIT UP - ENGINE POWER REDUCED - TRACTION CONTROL GO OFF AND STABILTRAK SAYS IT'S OFF. I LOST ALL POWER IN CAR WHILE DRIVING INCLUDING STEERING WITH KIDS IN THE CAR, AND INCOMING TRAFFIC. CAR WOULD NOT RESTART IMMEDIATELY, IT TOOK 10 MIN. FOR IT TO START BACK UP AND DASH LIT UP STATING "STARTING DISABLED, SERVICE THROTTLE". TAKING TO SERVICE REPAIR - SAW SERVICE.BULLETIN FOR OTHER MODELS WITH SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821335January 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING IN THE RAIN ALL OF A SUDDEN MY POWER STEERING WENT OUT AND I WAS FORCED TO MANHANDLE MY VEHICLE OFF THE ROAD AND INTO A PARKING LOT. WITHIN A FEW MINUTES THE STEERING CAME BACK AND I WAS ABLE TO CONTINUE HOME. ALONG THE WAY THIS HAPPENED TWICE MORE. NOW THE PROBLEM LIGHTS FOR STABILITRAK SERVICE AND TRACTION OFF ARE BOTH ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816885December 29, 2015
AIR BAGS
AT APPROXIMATELY 100,000 MILES THE SERVICE AIR BAG LIGHT STARTED TO ILLUMINATE ON THE DASHBOARD. FURTHERMORE, THE PASSENGER AIRBAG IS ALWAYS SWITCHED OFF REGARDLESS IF THERE IS SOMEONE IN THE PASSENGER SEAT OR NOT. BROUGHT TO DEALER IN JUNE 2015 WITH MILEAGE OF 101,806. IT IS GIVING CODE B0081-OF STATING THERE IS AN INTERNAL FAULT IN PASSENGER PRESENCE SENSOR. APPROXIMATE COST TO FIX WAS AROUND ~$1000. DECLINED FIXING IT AT THIS TIME AS I HAD ALREADY SPENT $2500 IN OTHER REPAIRS. THIS IS OBVIOUSLY AN ONGOING ISSUE WITH MANY OF THESE CARS AND IS A HUGE SAFETY CONCERN....NOT JUST WEAR AND TEAR. PLEASE LOOK INTO THESE AIRBAG CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811766December 22, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT SHE NOTICED THAT THE LIFT GATE FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,760.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806789November 25, 2015
AIR BAGS, SEATS
SEAT SENSOR KEEPS GOING ON AND OFF WITH OR WITHOUT SOMEONE IN THE PASSENGER SEAT. I HAVE TRIED CALLING DEALERS, SATURN-GM BUT HAVE GOTTEN NO HELP WITH THE RESOLUTION OF THIS DEFECT. THEY SAY THAT IT IS A DEFECTIVE SENSOR BUT ACCORDING TO A LOT OF FORUMS THIS IS A WELL KNOWN ISSUE AND THIS SHOULD BE A SAFETY DEFECT NOT JUST A RECALL. THIS TECHNICALLY COULD HURT OR KILL SOMEONE IN AN ACCIDENT AND THEY HAVE KNOWN ABOUT THIS. IF SOMETHING HAPPENS WHILE DRIVING THIS VEHICLE I WILL TAKE THIS AS HIGH AS I CAN TAKE IT. THIS HAS BEEN HAPPENING FOR AT LEAST 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806513November 24, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE LIFTGATE DETACHED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789481November 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED RANDOMLY WHEN THE VEHICLE WAS STARTED OR BEING DRIVEN. THE DEALER DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE BEGAN IN JUNE OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787155October 29, 2015
AIR BAGS, POWER TRAIN
TVE PPS MODUL IS NOT WORKING PROPERLY. POWER TRAIN IS WORKING WEAR WHEN IN DESACELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783435October 19, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. DURING LOW CLIMATE WEATHER, THE IGNITION WAS TURNED TO THE ON POSITION AND ALL OF THE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS SHIFTED INTO DRIVE, BUT FAILED TO MOVE. WHILE DRIVING AT VARIOUS SPEEDS, ALL OF THE WARNING INDICATORS ILLUMINATED AND THE ENGINE STALLED. WHILE DRIVING DURING LOW TEMPERATURES, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS OIL IN THE ENGINE AIR FLOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779327October 2, 2015
AIR BAGS
ANOTHER CASE OF GM VEHICLE WHERE 'SERVICE AIR BAG' MESSAGE APPEARED AND PASSENGER SIDE AIR BAG WILL NOT GO BACK ON. DEALER DIAGNOSED IT AS NEED TO REPLACE PASSENGER PRESENCE SEAT ASSEMBLY BECAUSE IT HAS FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766544September 21, 2015
ELECTRICAL SYSTEM
FOR A COUPLE WEEKS I'VE BEEN HAVING PROBLEMS OPENING MY TRUNK HATCH, I TRIED AGAIN TODAY AND IT DIDN'T OPEN. I THEN BENT DOWN TO PICK UP MY BAGS WHEN THE HATCH OPENED ON ITS OWN AND HIT ME IN THE HEAD PRETTY HARD. IT'S VERY FRUSTRATING NOT BEING ABLE TO OPEN MY TRUNK WHEN I HAVE GROCERIES IN IT. I DIDN'T GO TO THE DOCTOR OR THE ER BECAUSE I WORK IN THE MEDICAL FIELD AND CAN RECOGNIZE THE SIGNS OF A CONCUSSION.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10766543September 21, 2015
UNKNOWN OR OTHER, EQUIPMENT ADAPTIVE/MOBILITY
FOR A COUPLE WEEKS I'VE BEEN HAVING PROBLEMS OPENING MY TRUNK HATCH, I TRIED AGAIN TODAY AND IT DIDN'T OPEN. I THEN BENT DOWN TO PICK UP MY BAGS WHEN THE HATCH OPENED ON ITS OWN AND HIT ME IN THE HEAD PRETTY HARD. IT'S VERY FRUSTRATING NOT BEING ABLE TO OPEN MY TRUNK WHEN I HAVE GROCERIES IN IT. I DIDN'T GO TO THE DOCTOR OR THE ER BECAUSE I WORK IN THE MEDICAL FIELD AND CAN RECOGNIZE THE SIGNS OF A CONCUSSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762973September 10, 2015
AIR BAGS
I WAS STRUCK CAUSING AN ACCIDENT THAT COMPLETELY DAMAGED THE RIGHT FRONT AND RIGHT SIDE QUARTER PANEL. ALL COMPONENTS HAD TO BE REPLACED AS THEY COULD NOT BE REPAIRED. NO AIR BAGS DEPLOYED. MY 89 YEAR OLD MOTHER WHO WAS A PASSENGER IN THE FRONT STRUCK HER HEAD ON THE RIGHT WINDOW DOOR. SHE WOULD HAVE HIT THE DASH IF SHE WASNT WEARING A SEAT BELT. I CONTACTED GM AND WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALLS. THE DEALER CHARGED ME 97.47 TO CHECK IT AND FOUND THAT THE PASSENGER PRESENCE MODULE WAS BAD AND IT WOULD COST ME $827.00+ FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10761613September 4, 2015
POWER TRAIN
TRANSMISSION TOOK A WHILE TO ENGAGE INTO 2ND GEAR. WHEN IN FIRST GEAR, YOU CAN HEAR THE TRANSMISSION MAKING A DISTINCT SOUND. SOUNDS LIKE A WHINNY NOISE, AS IT WAS STRUGGLING TO GET INTO 2ND GEAR. I NOTICED THIS SOUND WHEN STOPPED AT A TRAFFIC LIGHT AND THE LIGHT TURNED GREEN. AS I BEGAN TO ACCELERATE, I NOTICED THE VEHICLE WAS HAVING A TOUGH TIME GETTING OUT OF 1ST GEAR. THIS IS THE SECOND ISSUE WITH THE TRANSMISSION IN 22 MONTHS. BACK IN NOVEMBER OF 2013, I HAD THE WAV PLATE REPLACED AT A COST OF $2,600.00. THE DEALERSHIP NOW IS TELLING ME I NEED A WHOLE NEW TRANSMISSION AT A COST OF $4,000.00. GM DID REIMBURSE ME FOR MY FIRST TRANSMISSION ISSUE, BUT WITHOUT A REIMBURSEMENT, I WOULD BE LOOKING AT SPENDING NEARLY $6,600.00 OVER THE COURSE OF 22 MONTHS FOR TRANSMISSION-RELATED ISSUES. NO REASONABLE PERSON WOULD EXPECT TO PAY THAT MUCH MONEY IN SUCH SHORT OF A TIME PERIOD FOR (2) SEPARATE, TRANSMISSION RELATED ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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