Saturn Outlook Complaints (2007)

511 consumer complaints on file.

#10320026March 15, 2010
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT WIRING HARNESS BURNED ON PASSENGER SIDE. HEADLAMP NO LONGER WORKS, EVEN WITH NEW BULB REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317530March 7, 2010
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT WIRING ISSUE. FIRST THE PASSENGER SIDE LOW BEAM WENT OUT WHILE ON VACATION, IT WAS REPAIRED AT THE SATURN DEALERSHIP IN KELOWNA, BC CAN. THEY TOLD ME THE "PIGTAIL ASSEMBLY" DID A MELTDOWN. NOW THE DRIVERS SIDE HAS GONE OUT I REPLACED THE BULB AND THAT LASTED ABOUT 24 HOURS AND IT BURNED AGAIN, THE SERVICE SHOP I TOOK IT TO TOLD ME SATURN TOLD THEM THEY WOULD HAVE TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY TO THE TUNE OF ABOUT $600 + DOLLARS!!!! TO REPAIR A HEADLIGHT!!!!! IT IS ALMOST IMPOSSIBLE FOR A NORMAL MAN TO GET HIS HAND IN THE AREA OF THE REAR OF THE HEADLIGHT TO CHANGE THE BULB WHICH I THINK IS RIDICULOUS BUT THAT'S ANOTHER STORY. THIS PROBLEM FROM WHAT I AM HEARING IS A COMMON PROBLEM WITH OUTLOOK OWNERS AND IN MY OPINION CONSTITUTES A RECALL NOTICE TO ALL OUTLOOK OWNERS?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316772March 4, 2010
STEERING, SERVICE BRAKES, ELECTRIC
2 COMPLAINTS ABOUT THE SATURN OUTLOOK: 1) BRAKING & BRAKE FLUID PROBLEMS. DEALER HAS REPLACED BRAKE FLUID SAYING THAT THE FACTORY BRAKE FLUID WAS NOT CORRECT. BRAKING IS STILL DIFFICULT AND BRAKE PEDAL NEEDS TO BE PRESSED MORE THAN ONCE FOR PROPER BRAKING PRESSURE TO KICK-IN. 2) SINCE NEW, THE OUTLOOK HAS A POPPING OR CRACKING SOUND WHENEVER THE STEERING WHEEL IS TURNED FROM RIGHT OR LEFT, AT LEAST 2-3 TIMES IN EACH DIRECTION FROM CENTER. BROUGHT MATTER TO THE DEALERS ATTENTION AND SAID OTHER REPORTS HAD BEEN MADE, BUT NO SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313203February 26, 2010
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:REAR WINDOW WIPER/WASHER, VISIBILITY:WINDSHIELD WIPER/WASHER, SEAT BELTS:FRONT, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, STEERING:HYDRAULIC POWER ASSIST SYSTEM
2007 SATURN OUTLOOK, CONSUMER RECEIVED NOTIFICATION OF REJECTION. * BF THE SUNROOF LEAKED, THE REAR WIPER WAS BROKEN AND THE FRONT PASSENGER AIR BAG DID NOT ACTIVATE. THE DRIVER'S SEAT BELT WAS IMPROPERLY ALIGNED FROM A PREVIOUS REPAIR AND THE FRONT WIPERS FAILED. LAST MONTH, THE POWER STEERING FUNCTION WAS SEVERELY COMPROMISED WHILE DRIVING THROUGH A HEAVY RAINSTORM. THE POWER STEERING WAS PROVIDING INCONSISTENT FEEDBACK WHICH APPEARED TO BE CAUSED BY A SLIPPING BELT TO THE POWER STEERING PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314085February 25, 2010
EXTERIOR LIGHTING:HEADLIGHTS
MY WIFE'S SATURN OUTLOOK HEAD LAMP HAD TO BE REPLACED FIRST TIME THE HARNESS WAS BURNT AND HAD TO BE REPLACED NOW WE CANT KEEP LIGHT BULBS IN THEM THIRD TIME TO GET IT REPLACED ON THE DRIVER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313533February 24, 2010
EXTERIOR LIGHTING
WE HAVE A 07 SATURN OUTLOOK THAT HAS A WIRING PROBLEM WITH THE DRIVERS SIDE HEADLIGHT THAT HAS BEEN GOING ON FOR A YEAR OR SO AND BEGAN WHEN OUR VEHICLE WAS AT APPROX 38,000 MILES. WE HAVE CHANGED THE BULB SEVERAL TIMES BUT IT BURNS OUT WITHIN A WEEK OR TWO OF REPLACING IT. THE WIRING IS MELTED AT THE SOCKET FOR THE LIGHT BULB. WE TOOK IT IN TO DEALER AND WAS TOLD WE WOULD HAVE TO REPLACE THE ENTIRE HEADLAMP UNIT AND THAT IT WOULD COST APPROX $500.00 - $600.00 TO DO SO AND THAT IT WAS NOT COVERED UNDER ANY WARRANTY, NOR WHERE THERE ANY RECALLS. WE HAVE TRIED TO FIND THE PART AT SEVERAL AUTO PART STORES (RIELLY'S, AUTOZONE) BUT NOBODY SELLS IT. I HAVE TALKED TO OTHERS WHO HAVE THE SAME PROBLEM AND THE SERVICE AGENT AT THE DEALER SAID THEY SEE A LOT OF THESE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312375February 20, 2010
EXTERIOR LIGHTING
FAULTY HEADLIGHT WIRING HARNESS RESULTING IN FAILURE OF LOW BEAM HEADLIGHT. SATURN KNOWS THIS IS A COMMON PROBLEM AND REFUSES TO ACKNOWLEDGE THAT IT IS A SAFETY PROBLEM WHICH RESULTS IN DECREASED NIGHTTIME VISIBILITY AND COULD ULTIMATELY RESULT IN A FATAL WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310770February 16, 2010
EXTERIOR LIGHTING
2007 SATURN OUTLOOK WIRING HARNESS FOR HEADLIGHTS HAS MELTED/FAILED ON BOTH DRIVER AND PASSENGER SIDES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307909February 9, 2010
ELECTRICAL SYSTEM
PASSENGER SIDE HEADLAMP ON A 2007 SATURN OUTLOOK HAS NOW HAD TO BE REPLACED TWICE IN TWO MONTHS. WIRING HARNESS IS SHORTING OUT CAUSING THE HEADLAMP TO FAIL. BULBS ARE FINE AND IN WORKING CONDITION. THIS IS A VERY SIGNIFICANT HAZARD, ESPECIALLY WHILE DRIVING AT NIGHT. WITH A 4 MONTH OLD SON, I WOULD LIKE TO SEE SOME ACTION BE TAKEN TO MAKE THIS ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308159February 9, 2010
EXTERIOR LIGHTING
HEADLIGHT WIRE HARNESS FAILURE, HEADLIGHT STOPPED WORKING AT 39,000 MILES, CHANGED THE BULB AND FOUND MELTED WIRES BY THE BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306294February 5, 2010
VISIBILITY
COMPLETE FAILURE OF FRONT WINDSHIELD WIPER ASSEMBLY DURING RAINSTORMS. FAILURES HAVE OCCURRED THREE TIMES AND BEEN REPAIRED BY DEALER. TWO OF THE FAILURES OCCURRED DURING HEAVY RAINSTORMS ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303257January 29, 2010
EXTERIOR LIGHTING
THE CONNECTORS TO THE HEADLIGHT LAMPS ON MY 2007 SATURN OUTLOOK ARE BURNED. THE HEADLAMPS WILL TURN ON AND OFF AT ANY MOMENT. THIS IS CREATING A SAFELY HAZARD IN DRIVING AT NIGHT. THERE SHOULD BE A SAFETY RECALL OF THIS DEFECT INSTEAD OF FORCING CUSTOMERS TO REPLACE THE FAULTY HOUSING WITH CABLING FOR 800 EACH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302388January 26, 2010
EXTERIOR LIGHTING
HEADLIGHT WIRING HARNESS MELTED I HAVE NO LOW BEAM ON THE DRIVER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302244January 25, 2010
EXTERIOR LIGHTING:HEADLIGHTS
RIGHT HEADLIGHT GOES ON AND OFF, MELTED WIRING GOING INTO THE HEADLIGHT. WAITING FOR GM TO ALLOW SHOP OTHER THAN SATURN (MY CLOSEST DEALER CLOSED) TO WORK ON MY SATURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302117January 24, 2010
STEERING
THE FAILURE WAS THE POWER STEERING PUMP ON A 2007 SATURN OUTLOOK, 3.6L ENGINE. THE FIRST SIGN OF FAILURE OCCURRED WHILE TAKING A CURVE AT 45 MPH. THE STEERING FROZE THEN FREEDUP AND FROZE AGAIN SEVERAL TIMES IN JUST A FEW SECONDS CAUSING ME TO NEARLY LOOSE CONTROL OF THE VEHICLE. THE VEHICLE WENT FROM THE DITCH TO OVER THE CENTERLINE BEFORE I WAS ABLE TO PULL OVER. AFTER THIS INCIDENT THE STEERING MADE CONTINUOUS NOISE AND FAILED TO WORK PROPERLY. IT WAS IMPOSSIBLE TO STEER AT LOW SPEEDS WITHOUT REVVING THE ENGINE. BECAUSE OF THE DANGER OF DRIVING THE VEHICLE I HAD TO PAY OVER $500.00 FOR THE REPAIR. I HAVE HEARD OF MANY MANY MORE POWER STEERING PUMP FAILURES ON THE 3.6L ENGINE. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS HURT OR KILLED. EVEN AFTER THE REPAIR THE STEERING DOES NOT SEEM RIGHT. I AM KEEPING MY RECEIPTS BECAUSE I FEEL THIS WILL END UP A RECALL ISSUE DUE TO SAFETY CONCERNS. THIS VEHICLE HAD 41,000 MILES ON IT (90% HIGHWAY). THE PUMP WAS RETURNED FOR A $50.00 CORE CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300032January 17, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I PURCHASED MY 2007 SATURN OUTLOOK BRAND NEW. I WAS TOLD THAT WIRING HARNESS NEEDED TO BE CHANGED ABOUT $1,000.00. MY EXTENDED WARRANTY DOES NOT COVER IT BECAUSE IT IS OVER 74,000 MILES. I HAVE BEEN READING FORUMS FROM OTHER SATURN OUTLOOK OWNERS AND A LOT OF THEM HAVING SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299735January 14, 2010
EXTERIOR LIGHTING
I BOUGHT A 2007 SATURN OUTLOOK IN JULY OF 2007. SINCE THEN MY PASSENGER SIDE HEADLIGHT HARNESS HAS MELTED TWICE AND NOW MY DRIVER SIDE HARNESS IS MELTED. THE FIRST TIME I HAD IT FIXED SATURN ARRANGE FOR IT TO BE FREE OF CHARGE HOWEVER THEY ARE REFUSING TO HELP AGAIN AND NOW I HAVE NO HEADLIGHTS. THESE WIRE HARNESSES SHOULD NOT MELT AND I BELIEVE ARE CAUSED BY A MUCH BIGGER PROBLEM AND AM FEARFUL FOR MY SAFETY DRIVING IN A CAR WITH WIRING ISSUES. MY PASSENGER SIDE WENT OUT IN DECEMBER OF 2008 THEN AGAIN IN NOVEMBER OF 2009 AND NOW THE DRIVER SIDE WENT OUT JANUARY 13, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298426January 6, 2010
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
MY 2007 SATURN OUTLOOK HEADLIGHT WENT OUT. WHEN RESEARCHED ON THE INTERNET ON HOW TO CHANGE THE LAMP, I FOUND THAT THE WIRING HARNESS FOR THE HEADLIGHTS ON ALL MODEL YEARS OF SATURN OUTLOOK, GMC ACADIA, BUICK ENCLAVE, AND CHEVROLET TRAVERSE HAVE A SIMILAR PROBLEM OF THE HEADLIGHT WIRING HARNESS MELTING AND FAILING. THERE IS A TECHNICAL SERVICE BULLETIN CONCERNING THE DEFECT ( SATURN TSB #09-08-42-004) STATING THAT THE HARNESS SHOULD BE REPLACED (WITH THE SAME HARNESS, SO THE PROBLEM CONTINUES) AND NYOGEL GEL SHOULD BE USED AT THE ELECTRICAL CONNECTION POINT. THE MELTING WIRING HARNESS IS A FIRE HAZARD. I HAVE THE HARNESS IF YOU WANT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298470January 6, 2010
EXTERIOR LIGHTING
SATURN OUTLOOK HEADLIGHT WIRING HARNESS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288874October 18, 2009
STEERING
WHILE AT IDLE, THE STEERING PUMP STARTED "WHINING". THE NOISE STOPPED AFTER GETTING UP TO SPEED. SEVERAL TIMES, WHILE ATTEMPTING TO MAKE A RIGHT HAND TURN, THE STEERING COLUMN SEIZED, CAUSING THE VEHICLE TO SKID AT APPROXIMATELY 25 MPH. THIS IS A SERIOUS SAFETY ISSUE. IT SEEMED TO ONLY OCCUR DURING RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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