Saturn Outlook Complaints (2007)

511 consumer complaints on file.

#10390087March 14, 2011
EXTERIOR LIGHTING
DRIVER SIDE LOW BEAM HEADLIGHT STARTED SHUTTING OFF INTERMITTENTLY AND LATER CONSTANT OFF. DETERMINED NOT TO BE A BULB FAILURE BUT HEAT DAMAGE TO THE WIRING HARNESS AT THE BULB CONNECTOR. TALKED TO GM DEALER SERVICE DEPARTMENT AND TOLD THE WIRING HARNESS WILL NEED TO BE REPLACED FOR BOTH HEADLIGHTS DUE TO THIS DAMAGE. ALSO TOLD THAT THEY ARE SEEING THIS ON A NUMBER OF OUTLOOKS. THIS PROBLEM RENDERS LOW BEAM HEADLIGHTS INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389995March 13, 2011
EXTERIOR LIGHTING
I HAVE HAD TO REPLACE THE DRIVER'S SIDE HEADLAMP ON MY 2007 SATURN OUTLOOK 7 TIMES, AND THE ENTIRE ASSEMBLY ONCE, I WAS TOLD THERE WAS A WIRING PROBLEM, CAUSING A "SHORT". THIS IS OBVIOUSLY A SAFETY ISSUE, AS THE HEADLAMPS SHOULD NOT FAIL AT THIS RATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389938March 12, 2011
ELECTRICAL SYSTEM
I HAVE HAD NUMEROUS PROBLEMS WITH MY 2007 SATURN OUTLOOK HEADLIGHTS. HEADLIGHT WENT OUT AROUND 20,000 MILES SENT TO DEALER FIXED. HEADLIGHT GOES OUT AGAIN AROUND 5,000 MILES LATER TOOK TO DEALER REPLACED HEADLIGHT. FINE FOR ANOTHER 20,000 MILES AND AGAIN SAME PROBLEM. THIS TIME OUT OF WARRANTY. I REPLACED BULB. 1 WEEK LATER I FIND CONNECTOR TO BULB IS BURNED. I AM VERY CONCERNED FOR THAT AT NIGHT WHEN IT BURNS AGAIN WORRIED WIFE AND CHILDREN ARE IN DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386340March 3, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT INTERMITTENTLY TURNS ON AND OFF AT WILL. DURATION > A YEAR; NOT DRIVEN ALOT AT NIGHT. CONCERNED ABOUT MELTED WIRING ALSO. PRIOR TO THIS, STEERING LOCKED UP WHEN GOING THROUGH PUDDLES. MADE AN EXTREMELY LOUD SCREECHING NOISE. DEALER SERVICED PROBLEM IN WARRANTY BUT DID NOT COMPLETELY CORRECT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384458February 25, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2007 SATURN OUTLOOK : REPLACED PASSENGER-SIDE HEADLIGHT BULB A MONTH AGO. BULB IS NOW OUT AGAIN. READ SO MANY COMPLAINTS REGARDING THE PROBLEM. BELIEVES RECALL IS IN ORDER.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383853February 19, 2011
EXTERIOR LIGHTING
MY WIFE HAVE A 2007 SATURN OUTLOOK AND THE DRIVERS LOW BEAM HEADLIGHT WENT OUT. I ACCESSED THE LAMP ASSEMBLY AND FOUND THE HARNESS HAD MELTED. IT IS CRAZY THE WAY IT IS CONSTRUCTED AND SO HARD TO HAVE ACCESS, MY WIFE IS SCARE THIS THING CAN INITIATE A FIRE IN THE CAR WITH VERY DANGEROUS CONSECUENCES....PLEASE RECALL THIS SUVS TO FIX IT.....THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382570February 14, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2007 SATURN OUTLOOK THAT A VERY MUCH LIKE. ONE PROBLEM THAT I HAVE ENCOUNTERED HOWEVER IS THE LOW BEAM DRIVERSIDE HEADLIGHT. I STARTED HAVING PROBLEMS ABOUT SIX MONTHS AGO AND I ENDED UP CHANGING THE BULB ABOUT FOUR MONTHS AGO. THE NEW ONE BECAME INTERMITTENT LIKE THE PREVIOUS, THIS TIME HOWEVER I FOUND THE CONNECTOR FOR THE BULB TO BE ALL MELTED AWAY ALONG WITH THE "NEW BULB I INSTALLED. I SEE FROM THIS AN OTHER FORUMS THAT I AM NOT ALONE WITH THIS ISSUE. DO YOU KNOW IF WITH THE RISK OF FIRE IF GM IS TAKING ANY ACTION TO RECALL WHAT APPEARS TO BE A COMMON AND DANGEROUS ISSUE? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10380935February 7, 2011
ELECTRICAL SYSTEM, EQUIPMENT
DRIVERS SIDE LOW BEAN WIRING HARNESS MELTED AFTER BULB BLEW AND HAD TO BE REPLACED. REPLACED BULB WITH ONE FROM ADVANCED AUTO PARTS AND THEN IT WENT OUT AND WHEN I WENT TO FIND THE PROBLEM I FOUND THE HARNESS WHERE THE BULB AND HARNESS CONNECT HAD MELTED. I'VE FOUND ON LINE THAT MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEM. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379774January 31, 2011
EXTERIOR LIGHTING
PASSENGER HEADLIGHT PROBLEMS, MULTIPLE TRIPS TO DEALERSHIP TO FIX, STILL NOT WORKING, APPEARS WIRING HARNESS IS MELTED. OTHER SATURN OUTLOOK OWNERS HAVE HAD THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379241January 26, 2011
EXTERIOR LIGHTING
LEFT HEADLAMP WORKS INTERMITTENTLY. CAN NEVER DEPEND ON IT WORKING OR NOT. BOTH HEADLAMPS WHEN THEY ARE BOTH WORKING ARE VERY DIM ON LOW BEAM BUT SEEM TO GET BRIGHTER AFTER ABOUT AN HOUR OF BEING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376697January 14, 2011
EXTERIOR LIGHTING
MY 2007 SATURN OUTLOOK XE HEADLIGHTS STARTED GOING OUT BUT THEN ON AND THEN WENT COMPLETELY OUT SIMULTANEOUSLY WITH IN A FEW WEEKS. WHEN I RESEARCHED ON THE INTERNET ON HOW TO CHANGE THE LAMP, I FOUND THAT THE WIRING HARNESS FOR THE HEADLIGHTS ON ALL MODEL YEARS OF SATURN OUTLOOK, GMC ACADIA, BUICK ENCLAVE, AND CHEVROLET TRAVERSE HAVE A SIMILAR PROBLEM OF THE HEADLIGHT WIRING HARNESS MELTING AND FAILING. THERE IS A TECHNICAL SERVICE BULLETIN CONCERNING THE DEFECT ( SATURN TSB #09-08-42-004) STATING THAT THE HARNESS SHOULD BE REPLACED (WITH THE SAME HARNESS, SO THE PROBLEM CONTINUES) AND NYOGEL GEL SHOULD BE USED AT THE ELECTRICAL CONNECTION POINT. THE MELTING WIRING HARNESS IS A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376733January 14, 2011
ELECTRICAL SYSTEM
I HAVE A 2007 SATURN OUTLOOK THAT I WILL BE REPLACING THE HEADLIGHT WIRING HARNESS FOR THE THIRD TIME ON THE DRIVERS SIDE. BOTH SIDES WERE REPLACED BY SATURN IN EARLY 2009 WHILE THE VEHICLE WAS UNDER WARRANTY. SINCE THAN I HAD TO REPAIR BOTH SIDES IN EARLY 2010. NOW ITS 2011 AND THE DRIVERS SIDE HAS GONE OUT AGAIN. THE WIRING HARNESS KEEPS MELTING SO I NEED TO FIX THEM EVERY YEAR. THIS IS A SAFETY CONCERN SINCE THEY SEEM TO GO OUT VERY CLOSE TOGETHER. GM DEALERS WANT TO CHARGE 400 DOLLARS FOR THE REPLACEMENT OF ONE. IT TAKES ME APPROXIMATELY 4 HOURS TO MAKE THE REPAIR ON ONE SIDE DUE TO THE EXTENSIVE WORK INVOLVED IN GETTING TO THE HEADLIGHT ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375041January 7, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE FRONT RIGHT HID LOW BEAM WENT OUT FOR THE THIRD TIME IN 6 MONTHS. THE WIRING HARNES MELTED AGAIN DESTROYING AN EXPENSIVE BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375018January 6, 2011
EXTERIOR LIGHTING
HEADLIGHT WIRING HARNESS MELTED ON 2007 SATURN OUTLOOK. FAULTY PRODUCT--OEM HEADLIGHTS. DEALER INDICATED HAS REPLACED MANY MELTED WIRING HARNESSES FOR THE HEADLIGHTS ON THE GMC ENVOY, SATURN OUTLOOK, AND THE BUICK ENCLAVE. THIS IS A FIRE HAZARD THAT SHOULD BE RECALLED. CONSUMERS NOT PROTECTED FOR SAFETY OR FINANCIALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374410January 2, 2011
STEERING
WHILE ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL LOCKED UP FOR A FEW SECONDS. I HAD NO CONTROL OVER THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES AND IT HAS ALWAYS BEEN IN WET, RAINY WEATHER. IT APPEARS THAT WATER IS SPLASHING ON THE BELTS WHICH CAUSES A TEMPORARY LOSS OF STEERING. WHILE RESEARCHING THE PROBLEM, I'VE COME ACROSS SEVERAL OTHER OWNERS WHO HAVE HAD THE SAME ISSUE. GM HAS NOT OFFERED A SOLUTION, SINCE MY DEALERSHIP CANNOT 'REPLICATE THE PROBLEM' WHILE THE CAR IS IN SERVICE. IF NOTHING IS DONE ABOUT THIS DESIGN FLAW, THE RESULT WOULD BE A SERIOUS CRASH AND DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372696December 28, 2010
EXTERIOR LIGHTING
MY 2007 SATURN OUTLOOK BURNS OUT HEADLIGHTS (WHICH ARE VERY EXPENSIVE) WITH ALARMING FREQUENCY. THE DEALERSHIP TELLS ME THAT IT IS BURNING OUT WIRING HARNESSES WHICH COST SEVERAL HUNDRED DOLLARS EACH TIME A REPLACEMENT IS NECESSARY. THROUGH RESEARCH, I KNOW THAT OTHERS ARE EXPERIENCING THIS SAME FAILURE OF AN (OBVIOUSLY) CRITICAL COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371919December 21, 2010
EXTERIOR LIGHTING
MY LOW BEAM HEADLIGHT ON MY 2007 OUTLOOK STOPPED WORKING. I STARTED TO REPLACE THE BULB BUT NOTICED WHEN I LOOKED AT THE CONNECTOR THAT IS ONE OF THE WIRE'S HAS ALMOST COMPLETED BROKEN/BURNT AWAY FROM THE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371206December 19, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2007 OUTLOOK XR AWD - FRONT RIGHT LOW BEAM WIRING HARNESS AND BULB CONNECTOR MELTED AFTER 37,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371046December 17, 2010
EXTERIOR LIGHTING
FOR ABOUT A MONTH THE SMELL OF SOMETHING BURNING CAME THROUGH THE VENTS OF THE CAR. UNABLE TO LOCATE THE SOURCE. THEN THE DRIVER SIDE HEADLIGHT WENT OUT WHILE DRIVING ABOUT TWO MONTHS LATER. WHEN WE WENT TO REPLACE IT THE SOCKET TO THE WIRES WERE BURNED AND MELTED. UNABLE TO FIX IT AND NOW WILL HAVE TO TAKE IT AND GET REPLACED. HEADLIGHT HAS BEEN OUT FOR ABOUT THREE MONTHS NOW. WE ARE LUCKY NOTHING MORE HAS HAPPENED TO THE HEADLIGHT OR THAT A FIRE DIDN'T' HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370720December 15, 2010
ELECTRICAL SYSTEM
WE BOUGHT A 2007 SATURN OUTLOOK IN MAY OF 2008. THE LOW BEAM HEAD LAMPS WOULD KEEP "BLOWING" SO WE THOUGHT. WE HAVE REPLACED HEAD LAMPS FOR THE LOW BEAMS ON DRIVER AND PASSENGER SIDES AT LEAST 3 TIMES EACH YEAR, SO 9 TIMES. IN NOV. OF 2010 THE PASSENGER SIDE WOULD GO OUT AND THEM COME BACK ON, SO WE BOUGHT A NEW ONE TO PUT IN. AS MY HUSBAND WENT TO REPLACE THE BULB JUST BY TOUCHING IT, IT WOULD GO ON. THEN THE DRIVER SIDE STARTED DOING THIS. ON FRIDAY NOV. 26 WHILE DRIVING DOWN I90 (A MAJOR HIGHWAY) IN ALBANY AT 5AM IN THE RAIN, I LOST BOTH HEADLIGHTS. MY HUSBAND WOULD GO TO REPLACE THEM AND THEY WOULD COME BACK ON WITH THE TOUCH. AFTER READING THE MANY COMPLAINTS WE REALIZED THAT WE HAVE THE SAME HEADLIGHT PROBLEM. THEY WILL BE ON AND GOING AND THEN JUST TURN OFF. WE HAVE ALMOST BEEN HIT 2 TIMES NOW AND I WILL NOT DRIVE IN THE DARK OR HAVE TO DRIVE WITH MY HIGH BEAMS ON AT ALL TIMES. WE ARE IN THE PROCESS OF SEEING IF THIS IS COVERED BY EXTENDED WARRANTY. SINCE I HAVE BOUGHT THE CAR, THE INTERIOR DASH LIGHTS WILL DIM UP AND DOWN. AFTER SEVERAL OVER 6 TIMES TO THE SATURN DEALERSHIP, THEY JUST KEEP TELLING ME ITS NORMAL FOR THIS CAR. WE BELIEVE IT ALL HAS TO DO WITH THE WIRING HARNESS AND IT'S MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Outlook