Saturn Outlook Complaints (2008)

633 consumer complaints on file.

#10547449October 9, 2013
STRUCTURE:BODY, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
OUR SATURN OUTLOOK HAS HAD PROBLEMS THAT HAVE ACCUMULATED MORE RECENTLY THAT INCLUDE THE STEERING BOX FAILING (AUDIBLE POPPING WHEN NEAR NEUTRAL STEERING POSITION), THE ELECTRONIC STABILITY CONTROL AND BRAKE SIMULTANEOUS LIGHTS WITH FEEDBACK IN THE BRAKE PEDALS (EVEN WHEN ABS IS NOT ACTIVE), AND A VERY ANNOYING WEATHER/WATER LEAK FROM AN UNKNOWN SOURCE THAT IS SOAKING THE PASSENGER CARPET AFTER EVERY SINGLE RAIN. NONE OF THESE ITEMS WERE COVERED UNDER WARRANTY, AND I'M RETURNING THE CAR FOR THE SECOND TIME TOMORROW TO THE DEALERSHIP TO INVESTIGATE THE LEAK (AGAIN) AND THE STABILITY CONTROL. I ALREADY REPLACED THE STEERING BOX, OUT OF POCKET, FOR OVER $1000. WE JUST PAID THE CAR OFF AND BOUGHT IT NEW IN 2008. IT BARELY HAS 50,000 MILES ON IT, AND THIS IS NOT A QUALITY PRODUCT. THE RIDE, HANDLING, INTERIOR FEATURES/SPACE ARE OUTSTANDING, BUT THERE ARE TOO MANY FAULTS FOR SUCH A NEW(ER) CAR. I ALSO REPLACED THE WATER PUMP A FEW MONTHS AGO, BUT THAT WAS AT THE TAIL END OF MY WARRANTY (NOW EXPIRED). AFTER ONLY 5 YEARS AND 50,000 MILES, I'M LOOKING AT EXPENSIVE MONTHLY PAYMENTS FOR A NEW VEHICLE TO REPLACE WHAT SHOULD HAVE LASTED AT LEAST ANOTHER 5 YEARS COMFORTABLY WITHOUT MAJOR DEFECTS. IT'S NO WONDER SATURN WENT OUT OF BUSINESS AND THAT GM HAS NEARLY FAILED SO MANY TIMES... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546941October 6, 2013
POWER TRAIN
AFTER HAVING STOPPED AT A STORE, AND PUTTING MY CAR INTO DRIVE, IT WOULD NOT SHIFT OUT OF 1ST GEAR / MAYBE 2ND AND THE CHECK ENGINE LIGHT CAME ON. THERE IS APPROXIMATELY 85,000 MILES ON THE CAR AND THE TRANSMISSION IS GONE! I HAVE LOOKED ONLINE AND IT APPEARS TO BE A MAJOR PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545716September 27, 2013
POWER TRAIN
I WAS DRIVING MY OUTLOOK AT APPROXIMATELY 30 MILES AN HOUR AND IT WOULD NOT SHIFT INTO THE NEXT GEAR. I HAD TO PULL TO THE SIDE OF THE ROAD AND LIMPED THE CAR INTO A PARKING LOT THINKING MAYBE THE TRANSMISSION FLUID WAS LOW. THAT WAS CHECKED AND WAS FOUND TO BE AT A NORMAL LEVEL. LEAVING THE PARKING LOT WE LEARNED THAT THERE WAS NOW NO REVERSE. THE ONLY GEAR THAT FUNCTIONED WAS FIRST GEAR. WE DROVE AT LOW SPEED TO THE DEALERSHIP AND ON 8/26/13 I WAS TOLD THAT THE CAR NEEDED A NEW TRANSMISSION AT APPROXIMATELY $3500 - $4000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545111September 24, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO SURGE AND LUNGED FORWARD. THE CONTACT ATTEMPTED TO PUT THE VEHICLE IN REVERSE IN ORDER TO PARK IN HIS DRIVEWAY BUT THE VEHICLE WOULD NOT ACCELERATE WHILE IN THE REVERSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544707September 21, 2013
POWER TRAIN
COULD NOT SHIFT TO NEXT GEAR AND THE CAR JUMPS/SHAKES WHEN SHIFTING. GOING ON 3RD REPAIR, ITS JUST COSTING ME TO MUCH MONEY TO FIX AND STILL NEED TO DRIVE THE CAR...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543838September 16, 2013
ENGINE, POWER TRAIN
WAS DRIVING MY IN-LAWS 2008 SATURN OUTLOOK AT ABOUT 40 MPH AND THEN ENGINE REVVED AND WOULD NOT SHIFT. WAS ON BUSY HIGHWAY AND HAD TO PULL OVER. TURNED CAR OFF AND BACK ON AND TRIED TO DRIVE AND ENGINE WOULD NOT SHIFT PAST 30 MPH AND THEN STARTING GOING IN AND OUT OF SHIFTING AND NOT MOVING AT ALL. HAD TO PULL BACK OVER AND THEN GET A TOW. THIS HAPPENED WITH NO WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543758September 15, 2013
AIR BAGS
PROMPTED TO SEND THIS COMPLAINT AFTER THE RECENT SUZUKI AIR BAG RECALL: THE "SERVICE AIR BAG" (SIR, FRONT PASSENGER AIR BAG) PROMPT APPEARS ON THE DASH FREQUENTLY AND THEN DISAPPEARING OR UNTIL WE GET NOTIFICATION FROM OUR ONSTAR MONTHLY DIAGNOSTIC REPORT THAT THE CONDITION REQUIRES OUR ATTENTION. THIS PROBLEM OCCURRED SHORTLY AFTER PURCHASING THE VEHICLE IN 2011 (PURCHASED CERTIFIED USED), WHICH WE ASSUMED HAD BEEN CORRECTED (HISTORY CODE B0021 OD) BUT CONTINUES TO THIS VERY DAY. WE ADVISED THE DEALER AFTER SUBSEQUENT AND FREQUENT SERVICE CALLS AND WERE FINALLY TOLD BY THE DEALER, AFTER THE DEALER CONSULTED WITH THE FACTORY, THAT THIS CONDITION CAN BE RECTIFIED AT A COST OF APPROXIMATELY $1,500.00 SINCE THE VEHICLE WAS NOW OUTSIDE THE WARRANTY. I WROTE TO GM TO BRING TO THEIR ATTENTION THAT THIS WAS NOT A MECHANICAL ISSUE BUT A SAFETY ISSUE AND WAS TOLD THAT THEY WOULD NOT CONSIDER A NO CHARGE FIX UNTIL WE PAID FOR A DIAGNOSTIC SERVICE OF THE AIR BAG SYSTEM. I ALSO INFORMED THE GM REPRESENTATIVE THAT APPARENTLY THIS AIR BAG SYSTEM DEFECT IS NOT AN ISOLATED ONE SINCE I FOUND NUMEROUS COMPLAINTS REGARDING THE SIR ALERT ON SEVERAL SATURN BLOGS OFF THE INTERNET. I CAN'T BELIEVE HOW A MANUFACTURER COULD TOTALLY IGNORE A SAFETY ISSUE THAT HAS THE POTENTIAL FOR INJURY OR DEATH IF THERE IS A FAILURE OF THE AIR BAG TO DEPLOY OR EVEN DEPLOY ACCIDENTALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543153September 11, 2013
POWER TRAIN
VEHICLE TRANSMISSION FAILED WHILE ON 500 MILE TRIP HOME TO DALLAS. AFTER PULLING OFF THE FREEWAY IN WICHITA FOR DINNER, THE VEHICLE WOULDN'T ACCELERATE AND SLIPPED OUT OF GEAR AT ABOUT 30 MPH. HAD TO TOW IT TO A DEALER. WAS TOLD THE TRANSMISSION HAD "FALLEN APART" AND NEEDED TO BE REBUILT OR REPLACED AT A COST OF ABOUT $3,600. I HAVE DONE SOME RESEARCH AND FOUND THIS TO BE A RATHER COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542354September 6, 2013
UNKNOWN OR OTHER, STRUCTURE:BODY
DURING RAINS, LEAKS IN THE LEFT REAR IN SPARE TIRE COMPARTMENT, AFFECTING THE CARPET, AND FLOODING THE BACK STORAGE COMPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537500August 27, 2013
POWER TRAIN
AFTER HAVING 2008 SATURN OUTLOOK ACTING "ODDLY". MY HUSBAND TOOK FOR A RIDE. AT STOP SIGN WENT TO ACCELERATE ONTO ROAD. CAR WOULD NOT MOVE. HAD TO CALL FOR TOW. AND WAVE VEHICLES TO PASS. FIVE DAYS WITHOUT A VEHICLE AND COUNTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536418August 20, 2013
AIR BAGS, ELECTRICAL SYSTEM, VISIBILITY/WIPER
DRIVING DOWN THE HIGHWAY AT 60MPH WHEN CAR SLOWED DOWN TO 10-15MPH. HAD TO PLACE MY EMERGENCY LIGHTS ON IN ORDER NOT TO GET HIT BY PASSING VEHICLES AND MOVE TO THE EMERGENCY LANE. I HAD TO TURN OFF THE CAR IN ORDER FOR THE ACCELERATOR TO WORK AGAIN. AFTER THE FIRST INCIDENT THE VEHICLE KEPT ON STALLING. TOOK THE VEHICLE TO THE DEALER AND IT TURNS OUT ITS THE THROTTLE BODY THAT'S MALFUNCTIONING. THE WARRANTY I PURCHASED DOES NOT COVER THIS TYPE OF PART, I DON'T EVEN HAVE A YEAR WITH THIS VEHICLE. IN DOING MY RESEARCH I FIND OUT THAT THERE HAS BEEN AN INVESTIGATION ON THIS VEHICLE ON FORESAID PROBLEM AROUND THE TIME I PURCHASED THE VEHICLE. THE INVESTIGATION IS STILL OPENED. INVESTIGATION NUMBER PE13-003. THE FORD DEALERSHIP IS CHARGING ME CLOSE TO $700 IN ORDER TO GET THIS PART FIXED. THEY DID NOT PROVIDE THIS INFORMATION TO ME I HAD TO LOOK IT UP MY SELF. THEY ALSO DID NOT PROVIDE ME WITH A RENTER CAR I HAD TO PURCHASE ONE ON MY OWN. ITS JUST UNFAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535130August 13, 2013
STEERING
ON OUR 08 OUTLOOK, THE POWER STEERING JUST "GAVE OUT", WHENEVER IT FELT LIKE- BE IN THE MIDDLE OF A SHARP TURN, U TURN, OR GOING ON/OFF AN EXIT RAMP. THERE WAS NO WARNING (GROANING, WHINING, ETC. FROM THE PUMP), YOU SUDDENLY WOULD LOSE POWER STEERING. THIS IS EXTREMELY DANGEROUS. I CONTACTED THE DEALERSHIP- IT APPARENTLY WASN'T COVERED UNDER THE POWER TRAIN (????WHY?). I TRIED ALL OF THEIR "FIXES"- FLUSHING THE FLUID OUT WITH NEW, PUTTING SYNTHETIC IN, FILLING SLIGHTLY ABOVE AS RECOMMENDED. IT FINALLY BOILED DOWN TO A NEW POWER STEERING PUMP. RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534419August 9, 2013
ELECTRICAL SYSTEM
WE HAVE OWNED THIS 2008 OUTLOOK SINCE IT WAS NEW, WE ARE THE ORIGINAL OWNERS. IT WAS PRINCIPALLY GARAGED UNTIL RECENTLY. AFTER ANY RAIN WATER CAN BE HEARD SLOSHING OVER YOUR HEAD AND THE FLOOR GETS WET. ON SEVERAL OCCASIONS ELECTRICAL ISSUES HAVE STARTED HAPPENING. VARIOUS LIGHTS COME ON THE DASH AND THE RADIO WILL TURN ON BY ITSELF. I AM CONCERNED THAT THE WATER LEAKING IN IS CAUSING ELECTRICAL SHORTS WHICH COULD CAUSE A FIRE OR CAUSE THE AIRBAG SYSTEM TO FAIL. THIS IS A KNOWN PROBLEM AND THIS MUCH WATER ENTERING THE DASH COULD CAUSE A CATASTROPHIC FAILURE RESULTING IN INJURIES. WATER IS ENTERING FROM THE SUNROOF AND DOES NOT DRAIN PROPERLY. GM HAS A TSB THAT SPEAKS OF DRAIN TUBES THAT NEED TO BE EXTENDED. I DO NOT THINK THAT IS THE ISSUE BECAUSE, IF IT WAS, IT WOULD HAVE LEAKED SINCE IT WAS NEW. THIS PROBLEM ONLY STARTED A COUPLE OF MONTHS AGO AND THIS CAR HAD BEEN EXPOSED TO RAIN OVER THE YEARS WITH NO ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533288August 2, 2013
STRUCTURE
WATER LEAK FROM SUNROOF TRAVELED DOWN THE DRIVER'S PILLAR AND THROUGH THE DASH, ONTO THE FLOOR. THIS CAUSED AN ELECTRICAL SHORTAGE WHICH CAUSED THE EMERGENCY BRAKE WARNING BELL TO SOUND. WATER WAS ALSO LEAKING OUT OF THE CURTAIN AIRBAG BADGE ON THE PILLAR POTENTIALLY COMPROMISING THE AIRBAG. WATER SOAKED THE DRIVER'S CARPET AND MATS. NOW THE DASHBOARD INDICATOR LIGHT FOR RPM IS OPERATING SPORADICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532483July 29, 2013
POWER TRAIN
WAS DRIVING ON THE HWY & THE VEHICLE STARTED LURCHING & THE ENGINE LIGHT CAME ON. THE VEHICLE THEN STARTED RUNNING ROUGH. I TOOK IT RIGHT AWAY (SAME DAY) TO AN AUTO SHOP & HAD A DIAGNOSTIC DONE. ON THE WAY HOME THE VEHICLE LOCKED IN THE 1ST GEAR & I WAS ONLY ABLE TO GO APPROXIMATELY 10 MPH. IT SHOWED THE SPEED SENSOR WAS OUT. I TOOK IT TO A TRANSMISSION SHOP TO HAVE THE REPAIRS DONE WHERE IT WAS FOUND THAT THE WHOLE TRANSMISSION NEEDS TO BE REPAIRED. THE WAVE PLATE IS BAD, WHICH IS A KNOWN ISSUE WITH GM WITH THESE MODELS. IT IS A COST OF $3500.00 TO REPAIR & COULD HAVE HAD SERIOUS INJURY TO MYSELF & MY CHILDREN. I WANT TO KNOW WHY A RECALL HAS NOT BEEN DONE ON THIS? AND WHY GM IS NOT BE HELD ACCOUNTABLE FOR THESE REPAIR COSTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531635July 24, 2013
ENGINE
I PURCHASED A 2008 SATURN OUTLOOK. IN JUNE 2012. I HAVE HAD TO HAVE THE WATER PUMP REPLACED A TOTAL OF THREE TIMES. I FIRST REPLACED THE WATER PUMP IN DECEMBER 2012 AFTER A TRIP FROM ILLINOIS TO GEORGIA. THE WATER PUMP WAS REPAIRED ON DECEMBER 24,2012, AT A PEP BOYS IN GEORGIA. LUCKILY I GOT AN EXTEND WARRANTY IN MAY 2013, I TOOK THE CAR TO A GM DEALRSHIP FOR OTHER WORK . THEY ADVISED THAT THEY WOULD PERFORM WORK UNDER WARRANTY BUT THE WATER PUMP WAS LEAKING AND HAD TO BE REPLACED BEFORE THE WORK COULD BE DONE. I WAS FURIOUS AND TOOK BACK TO THE CLOSEST PEP BOYS. ANOTHER WATER PUMP WAS INSTALLED AT PEP BOYS IN MAY, 2103. I TOOK THE CAR BACK TO GM IN JUNE AND THEY ADVISED THAT THE WATER PUMP WAS LEAKING AGAIN. LUICKILY THE SERVICE MANAGER REPLACED THE WATER PUMP FOR NO CHARGE. I JUST RECEIVED NOTICE FROM GM THAT THEY AKNOWLEDGE A PROBLEM WITH WATER PUMP LEAKS WITH THIS MODEL. AND WOULD COVER THE REPAIRS UP TILL 120,000 MILES. I DO NOT THINK THAT THIS CONDITION IS REPAIRABLE IN THAT IT IS UNHEARD OF THAT A CAR WOULD NEED THREE WATER PUMPS IN A PERIOD OF SEVEN MONTHS. THE CMPANY SAYS THAT IT IS CAUSED BY LOW FLUID LEVELS. I HAVE MAINTAINED THE CORRECT LEVEL OF COOLANT IN MY CAR SINCE I HAVE OWNED IT AND BELEIVE IT SOMETHING ALOT MORE THAN WHAT THEY ARE TELLING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526313July 23, 2013
AIR BAGS
AT AROUND 50K MILES ON MY 2008 SATURN OUTLOOK PASSENGER AIR BAG LIGHT CAME ON AND STAYED ON. AFTER TAKING IT TO A LOCAL KIA DEALER, WHICH USED TO BE A SATURN DEALER, THEY INFORMED ME THAT THE SENSOR IN THE PASSENGER SEAT WAS DEFECTIVE AND THE ENTIRE MODULE WOULD NEED TO BE REPLACED AT A COST OF OVER $1200. BY SEARCHING THE INTERNET, THIS SEEMS TO BE A VERY COMMON ISSUE AND NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526315July 23, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AT AROUND 50K MY 2008 SATURN OUTLOOK AIR CONDITIONING SYSTEM STOPPED WORKING. THE AIR CONDITIONER WOULD NOT BLOW COLD AIR AT ALL. A LOCAL DEALERSHIP CLEANED AND SANITIZED THE SYSTEM AND CHECKED FOR LEAKS AND RE-FILLED WITH FREON. THE SYSTEM WORKED FOR A COUPLE OF DAYS AS FAR AS BLOWING COLD AIR BUT NOT AS WELL AS BEFORE. I RETURNED THE CAR FOR THEM TO LOOK AT AGAIN, THEY USED A NEW MACHINE TO CHECK FOR LEAKS AND PRESSURE CHECKS, REFILLED WITH FREON AGAIN. THIS TIME IT WORKED FOR A DAY AND HAS NOT WORKED SINCE. AFTER THE SECOND TIME, I WAS INFORMED IT WAS A COMPRESSOR ISSUE AND IT WOULD BE AT LEAST $1000. THIS SEEMS EXTREMELY EARLY FOR AN AIR CONDITIONER TO GO OUT, IT WAS JUST OUT OF WARRANTY, OF COURSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526208July 22, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE STABILITY TRACK WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525725July 19, 2013
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE ON VACATION, NOTICED THE ENGINE LIGHT COME ON, NO APPARENT PROBLEMS AT THE TIME BUT THE NEXT MORNING (AFTER SITTING IN THE PARKING RAMP ALL NIGHT) I COME OUT TO FIND A DEAD CAR BATTERY. APPARENTLY, AFTER TURNING THE CAR OFF AND REMOVING THE KEY, THE CAR DID NOT SHUT OFF. JUMPED THE BATTERY, TOOK IT RIGHT TO A REPAIR SHOP. DUE TO A MAJOR WATER LEAK OF THE SUNROOF, MY WHOLE ELECTRICAL SYSTEM WAS AFFECTED. THE CAR HAD TO BE DRIED OUT, I CONTINUE TO HAVE MORE AND MORE THINGS GO WRONG WITH THIS VEHICLE. IT CONTINUES TO LEAK WATER ON THE PASSENGER SIDE FLOOR, ROOF (COMES DOWN LIKE A WATERFALL), ETC. NOW I HAVE NOTICED MY CAR BATTERY RUNNING HIGHER AND MY FRONT HEAD LAMP TURNS ON AND OFF. COULD MAKE THIS CAR VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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