Saturn Outlook Complaints (2007)

511 consumer complaints on file.

#10495317January 31, 2013
POWER TRAIN
IN MAY, THE VEHICLE BEGAN SHUTTERING AND LOST ALL POWER. THE VEHICLE WAS TOWED TO A DEALERSHIP AND THEY SAID THAT THE WAVE PLATE HAD BROKEN. IN DECEMBER 2012, THE TRANSMISSION DISPLAYED AN OVERHEATING WARNING, BUT DEALERSHIP SAID NO PROBLEMS NOTED (APPROX 110000 MILES) THEN IN JAN 2013 (113000) MILES THE TRANSMISSION WOULD NOT SHIFT OUT OF 2ND GEAR. DEALERSHIP SAID THAT IT WAS NOW A BROKEN PRESSURE SWITCH AND NOT COVERED UNDER THE PREVIOUS REPAIR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495315January 31, 2013
SERVICE BRAKES
AS TAKING AN EXIT RAMP, THE TRACTION CONTROL TURNS OFF, THE DRIVER INSTRUMENT PANEL GIVES A BRAKE WARNING. WE TOOK TO THE MECHANIC WHO ADVISED THAT THE BRAKE FLUID WAS LOW. BRAKE FLUID WAS REFILLED, PROBLEM REPEATS ITSELF EVERY 3 MONTHS, APPEARS TO BE LEAKING FROM THE MASTER CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495173January 30, 2013
ELECTRICAL SYSTEM, AIR BAGS
OUR 2007 SATURN OUTLOOK EXPERIENCED COMPLETE SYSTEM FAILURE -IE EVERYTHING TURNED OFF WHILE DRIVING - MORE THAN ONCE. AFTER MANY TRIPS, SOME BY TOW TRUCK, TO THE DEALERSHIP SERVICE DEPARTMENT, GM FINALLY RESOLVED THE ISSUE BY REPLACING THE CAR'S COMPUTER. THIS WAS AFTER SEVERAL NEAR DEATH EXPERIENCES DRIVING THE CAR AND SUDDENLY BEING WITHOUT BRAKES OR STEERING. NOW THE CAR LEAKS, FILLING THE FLOOR MATS WITH WATER, SPLASHING THE DRIVER WITH WATER AT EVERY CHANGE OF SPEED. THE SEATBELTS HAVE BLACK MOLD, AND STARTING LAST WEEK, THE CAR ISNT STARTING, LIKELY DUE TO WATER IN THE ELECTRICAL SYSTEM. WE BELIEVE THE WATER COMING OUT OF THE AIR BAG HOLES MAY PREVENT THE AIR BAGS FROM FUNCTIONING PROPERLY IN A CRASH. WE ARE NOT ALONE WITH THESE PROBLEMS. PLEASE SEE ' SATURN LEAKING SUNROOF' FORUM ON EDMUNDS.COM FOR MANY MORE CUSTOMER COMPLAINTS JUST LIKE OURS. WE HAVE BEEN IN TOUCH WITH GM BUT EXPECT TO BE TOLD TO 'GO TO THE DEALER'.. AGAIN. THE CHEVY DEALER WE USE DOES NOT KNOW HOW TO RESOLVE THE ISSUE, DESPITE IT BEING A WIDESPREAD PROBLEM WITH THIS CAR (ALSO THE OTHER MAKES OF THIS SAME MODEL). WE DO NOT BELIEVE THE CAR IS SAFE. THIS CAR WAS A LEMON FROM THE START, BUT NOTHING HAS BEEN DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495268January 30, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT DURING HEAVY RAIN, WATER LEAKED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS INFORMED THAT THE DRAIN WAS CLOGGED AND NEEDED TO BE FIXED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494624January 24, 2013
POWER TRAIN
WAS DRIVING DOWN THE HIGHWAY WHEN I WENT TO PASS A CAR THE CAR HESITATED THE ENGINE REVVED UP. TRANSMISSION WENT OUT. WAS ALMOST HIT BY THE TRUCK BEHIND ME. ONCE I GOT IN A SAFE LOCATION DID A LITTLE RESEARCH AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM. IT IS JUST A MATTER OF TIME WHEN THIS PROBLEM WILL CAUSE SOMEONE TO GET HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494449January 23, 2013
POWER TRAIN
MY 2007 OUTLOOK WHEN I WAS 70 MILES FROM HOME STARTED ACTING FUNNY. I WENT TO GET ON THE INTERSTATE WHERE PEOPLE ARE RUNNING 75 MPH AND I GOT TO 40 MPH OFF THE OFF RAMP AND IT WOULDN'T SHIFT IT WAS RUNNING ABOUT 4000 RPM, I SLOWED DOWN MOVED TO THE SHOULDER. HAD MY HUSBAND COME PICK US UP, IT WAS 20DEGREES OUT. HE DROVE IT FOR A FEW DAYS, TOOK IT BY TRAILER TO AN AUTO SHOP AND THE WAVE PLATE IN THE TRANSMISSION WAS BROKE. AS I HAVE HEARD MANY OF THE SAME ISSUES WITH THIS TRANSMISSION.$ 2700 LATER MY CAR I HAVE OWNED FOR 11 MONTHS NOW HAS A NEW TRANSMISSION. YOU SHOULD NOT HAVE TO PUT A NEW TRANSMISSION IN AT 74,000 MILES. THIS WAS SCARY AND NEEDS TO BE RECALLED, WE EASILY COULD HAVE BEEN HIT BY A CAR GOING 75 MILES AN HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494450January 23, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE TRANSMISSION NEEDED TO BE REPLACED BECAUSE THE WAVE PLATE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493333January 17, 2013
EXTERIOR LIGHTING
MY DRIVER'S SIDE LOW BEAM HEADLIGHT WAS REPLACED ABOUT 2 MTHS AGO. THE LIGHT WENT OUT AGAIN. I TOOK IT INTO A REPAIR SHOP AND THEY SAID THE HARNESS WAS MELTED!! I LOOKED THIS UP ONLINE FOR A RECALL AND FOUND NOTHING. HOWEVER, I DID FIND THAT NUMEROUS PEOPLE HAVE EXPERIENCED THE SAME THING. ANY TIME SOMETHING ON A VEHICLE IS MELTING... I WOULD THINK THIS SHOULD BE A HUGE SAFETY ISSUE. CONSIDERING IT HAS HAPPENED OVER AND OVER TO MANY PEOPLE, I WOULD THINK THAT IT WOULD ALSO BE A RECALL. IT COST ME WELL OVER $100. I FEEL THAT I SHOULD BE REIMBURSED FOR THIS. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493191January 16, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
STARTED CAR AFTER WORK, RIGHT HEADLIGHT DID NOT COME ON. TOOK IT INTO THE SHOP, HAD IT REPLACED, $165. TWO WEEKS LATER LEFT HEAD LIGHT WENT OUT. A WEEK AFTER, RIGHT HEADLIGHT WENT OUT AGAIN. TOOK CAR INTO SHOP AND PAID DOUBLE FOR BOTH TO BE REPLACED. ONE MONTH LATER LEFT HEADLIGHT WENT OUT AGAIN. WAS TOLD BY MECHANIC THAT HARNESS FOR HEADLIGHT HAD MELTED AND NEEDS REPLACING AS WELL. HAVE INVESTED ALMOST $700 IN HEADLIGHT REPAIR IN 12 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492141January 10, 2013
POWER TRAIN
DRIVING ON HIGHWAY, TRANSMISSION WOULD NOT SHIFT PROPERLY. FORTUNATELY TRAFFIC WAS LIGHT, AND I WAS ABLE TO EXIT THE HIGHWAY WITHOUT AN ACCIDENT. DEALER ADVISED FLUID PRESSURE SWITCH/TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. ONE YEAR PREVIOUS, TRANSMISSION WAVE PLATES NEEDED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491999January 9, 2013
POWER TRAIN
VEHICLE'S TRANSMISSION STARTED SLIPPING A DAY BEFORE THE INCIDENT. MY WIFE WAS DRIVING MY 4 YEAR OLD SON HOME FROM DAYCARE WHEN THE TRANSMISSION STOPPED WORKING. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARDS. ABOUT 28000 MILES LATER THE TRANSMISSION HAS STARTED SLIPPING AGAIN. WE NO LONGER FEEL SAFE DRIVING THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491868January 8, 2013
POWER TRAIN
MY TRANSMISSION WENT ON MY WELL MAINTAINED 07 SATURN OUTLOOK ONE WEEK AFTER RECOMMENDED TRANSMISSION FLUID CHANGE. . INITIALLY GM TOLD ME THEY NEEDED TO REPLACE THE TRANSMISSION. AT THIS TIME IT WAS UNDER WARRANTY . THEY DECIDED INSTEAD TO REPAIR IT. THIS DECEMBER THE TRANSMISSION WENT AGAIN, THIS TIME IT WAS THREE MONTHS OUT OF WARRANTY SO GM WILL DO NOTHING . I FEEL IT IS RELATED TO THE INITIAL REPAIR . A TECHNICAL SERVICE BULLETIN WAS ISSUED RECOGNIZING A FAULTY TRANSMISSION PLATE WHICH WHEN IT BREAKS CAN DAMAGE OTHER PARTS . THIS IS WHAT HAPPENED TO MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491732January 7, 2013
POWER TRAIN
TRANSMISSION FAILED ON A STEEP HILL GOIN UP. ALMOST WAS REAR-ENDED. HAD TRANSMISSION REPLACED. 1/4/2013, NEW TRANSMISSION FAILED @ 135000 MILES. ONLY LASTED 44000 MILES AND 1YEAR AND HALF. FAILED GOING 70 MPH ON INTERSTATE, HAD TO PULL OVER PASS SPEEDING TRAFFIC, ALMOST GOT NAILED BY SEMI-TRUCK. GM NOT DOING ANYTHING BUT SORRY YOU ARE OUT OF LUCK! NICE SERVICE. GLAD WE BAILED THEM OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491599January 6, 2013
POWER TRAIN
TRANSMISSION PROBLEMS AND SLIPPED GOING INTO 3RD GEAR AND REVVED, WOULD NOT SHIFT UP TO 4TH GEAR AND WE WERE IN THE MIDDLE OF A BUSY HIGHWAY. HAD TO PULL INTO A PARKING LOT AND CHECK THINGS OUT. PARKED AND CHECKED IT OUT. ONCE WE WERE DONE TRIED TO BACK OUT AND NO REVERSE ALSO. TOOK IT TO GET THE ERROR CODES READ AND FOUND P0776 (3-5-R WAVE PLATE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490332December 28, 2012
POWER TRAIN
IN MAY 2012 THE TORQUE CONVERTER FAILED, IT WAS REPLACED - $1700 ON DECEMBER 10TH THE TRANSMISSION FAILED, IT WAS REPLACED (ALONG WITH THE TORQUE CONVERTER-STILL UNDER WARRANTY) - $4235. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490182December 27, 2012
ENGINE, POWER TRAIN
WAVE PLATE BROKE INSIDE THE TRANSMISSION. LOOSE METAL FROM WAVE PLATE DAMAGED MANY PARTS THROUGHOUT THE TRANSMISSION. ORIGINAL ESTIMATE WAS $3500 DUE TO BEING 3 MONTHS OUTSIDE WARRANTY. GM AGREED TO COVER REMAINING BILL IF I PAID $1100 DUE TO THE RELATIVELY LOW MILEAGE (78K). ONE SMALL WAVE PLATE CAUSED THOUSANDS OF DOLLARS OF DAMAGE AND GM KNOWS THIS IS A PROBLEM WITH THE '07, '08, '09 SATURN OUTLOOK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489144December 18, 2012
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
VEHICLE'S TRANSMISSION SUDDENLY LOST TRACTION. DRIVING MY CHILD TO SCHOOL AND SUDDENLY THE VEHICLE'S TRANSMISSION SLIPPED AND WOULD NOT RUN. WAS CAUGHT IN THE MIDDLE OF AN INTERSECTION WITH 5 YEAR OLD AND BABY ON BOARD. THANKFULLY ONCOMING TRAFFIC SAW US AND SLOWED DOWN TO GO AROUND US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488606December 12, 2012
POWER TRAIN
DRIVING THE VEHICLE AT 35 MPH AND HAD LOSS OF POWER AND WOULD NOT ACCELERATE AND THE CHECK ENGINE LIGHT CAME ON. TOOK IT IN TO HAVE IT LOOKED AT AND THE TRANSMISSION HAD TO BE REBUILT WITH ONLY 47,918 MILES ON IT AT A COST OF 4000.00 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487405December 5, 2012
POWER TRAIN
MY WIFE HAD BEEN EXPERIENCING SUDDEN ACCELERATION AND REVVING OF ENGINE AT STOP LIGHTS AND THEN THE TRANSMISSION FAILED AND LEFT HER STRANDED AT THE SIDE OF THE ROAD. WE HAVE HAD THIS REPAIRED BUT THE PROBLEM PERSISTS AND WE DON'T KNOW WHEN THE TRANSMISSION WILL FAIL AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486660December 1, 2012
STEERING
IT WAS RAINING (WHICH IS VERY COMMON IN MY STATE). I SLOWED TO MAKE A RIGHT TURN. HALF WAY THROUGH MY TURN, MY STEERING FAILED. I COULD NOT COMPLETELY TURN MY WHEEL TO MAKE A SAFE/LEGAL TURN. THANKFULLY I TURNED ONTO A 4 LANE ROAD, AS I ENDED UP IN THE LEFT LANE. HAD IT BEEN JUST A 2 LANE ROAD, I WOULD HAVE SLAMMED INTO ONCOMING TRAFFIC! I WAS NOT DRIVING RECKLESSLY, I SAFELY SLOWED DOWN AS I APPROACHED MY TURN AND DURING MY TURN, WHICH IS PROBABLY WHAT SAVED MY FAMILY'S LIVES AS WELL AS OTHER DRIVERS ON THE ROAD. HAD I BEEN GOING FASTER, I PROBABLY WOULD NOT HAVE BEEN ABLE TO AVOID AN ACCIDENT. I CONTACTED MY DEALERSHIP, AND TO MY SURPRISE, THIS IS A KNOWN ISSUE WITH SATURN OUTLOOKS. WHAT WAS EVEN MORE MIND BOGGLING WAS THE FACT THAT IT IS NOT CURRENTLY A SAFETY RECALL. THEY MADE ME FEEL LIKE IT WAS NOT SAFE FOR ME TO EVEN DRIVE MY VEHICLE ANYMORE AND MY ONLY OPTION WAS TO PAY OUT OF POCKET TO "UPGRADE WHEEL WELL LINERS." I HAVE BEEN RESEARCHING THIS ISSUE ONLINE, AND SOME PEOPLE HAVE EVEN STATED THAT AFTER UPGRADING THEIR LINERS, THEY STILL ENCOUNTER THE SAME PROBLEM. I AM WORRIED FOR THE SAFETY OF MY FAMILY. PLEASE LOOK INTO THIS PROBLEM. I FEEL THAT GM/SATURN NEED TO OWN UP TO THIS AND RECTIFY THE PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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