Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10607972July 3, 2014
ELECTRICAL SYSTEM
THE COMPUTER - BCM - FAILED AND ALL IT CONTROLS WENT OFF. THIS INCLUDED LIGHTS, DOOR LOCKS, RADIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608052July 3, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT SMELLED GASOLINE FUEL COMING FROM THE VEHICLE AND NOTICED A FUEL LEAK. THE DEALER STATED THAT THE FUEL LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607694July 2, 2014
STEERING
LOST POWER STEERING AFTER POWER STEERING WARNING LIGHT CAME ON. THIS WAS 3RD INCIDENT IN 10 DAYS. TURNED OFF CAR, RESTARTED AND POWER STEERING RETURNED. THIS HAS HAPPENED WITHOUT WARNING 3 TIMES. LOSS OF POWER STEERING MAKES TURNING DIFFICULT. VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607373July 1, 2014
POWER TRAIN, AIR BAGS
WAS TRAVELLING ON MY WAY HOME FROM WORK AND A FOX DARTED OUT IN FRONT OF ME IN THE CENTER OF THE ROAD. I SWERVED SLIGHTLY TO MISS THE FOX AND THE POWER STEERING IN THE CAR WENT OUT. I WAS UNABLE TO STRAIGHTEN THE WHEEL AND THE CAR WENT INTO A 180 DEGREE SPIN AND ENDED UP FACING THE OTHER DIRECTION FLIPPED UP ON THE PASSENGER SIDE. I CRAWLED OUT OF THE DRIVERS WINDOW. AIR BAGS DID NOT DEPLOY EITHER. HAD I NOT BEEN WEARING MY SEATBELT, I PROBABLY WOULD HAVE ENDED UP UNDERNEATH THE CAR AND IF TRAFFIC HAD BEEN COMING, I COULD HAVE KILLED SOMEONE ELSE IN ONCOMING TRAFFIC. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10607396July 1, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVER SIDE DOOR STARTING IN JUNE '13, I NOTICED MY DRIVER SIDE WINDOW PANEL AND DOOR LOCK NOT WORKING PROPERLY. THE DRIVER DOOR LOCK IS NOW NOT WORKING AT ALL JULY '14 AND THE WINDOW PANEL IS INTERMITTENT. I'M NOTICING THE PANEL IS GETTING WARM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607486July 1, 2014
ELECTRICAL SYSTEM, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606905June 30, 2014
STEERING
WHILE DRIVING THE CAR THE POWER STEERING LIGHT CAME ON AND I HAD DIFFICULTY TURNING THE STEERING WHEEL. IT HAPPENED AGAIN ON JUNE 24, 2014. AFTER TURNING OFF THE IGNITION AFTER EACH INCIDENT THE POWER STEERING RETURNED. BOTH INCIDENTS WERE VERY SCARY. I BOUGHT THE CAR AND I'VE HAD THE CAR FOR 10-1/2 YEARS. THIS IS THE FIRST TIME THE POWER STEERING HAS FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606387June 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT IN APRIL OF 2014, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM ). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605875June 25, 2014
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10MPH, THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 102,300. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604693June 20, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION LETTER FOR NHTSA CAMPAIGN ID NUMBER 14E021000 ( IGNITION SWITCH). THE DEALER INFORMED HER THAT THE PART WAS UNAVAILABLE. THE CONTACT REQUESTED A RENTAL VEHICLE HOWEVER, THE DEALER INFORMED THE CONTACT NOT TO DRIVE THE VEHICLE AFTER SHE DROVE IT TO HER RESIDENCE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604745June 20, 2014
ELECTRICAL SYSTEM, STEERING
TOOK MY SATURN IN YESTERDAY FOR THE RECALL ON THE IGNITION SWITCH-GOT A PHONE CALL FROM THE DEALER SAYING THAT THE HOUSING FOR THE SWITCH ALSO NEEDS REPLACING, BUT GM WILL NOT COVER IT AND I NEED TO PAY FOR THAT PART AND THE LABOR. THE SWITCH CAN NOT BE REPLACED UNLESS THIS HOUSING IS REPLACED, BUT NOW THEY WANT ME TO PAY FOR IT EVEN THOUGH THE RECALL SAYS THIS SHOULD BE AT NO COST TO ME. I CALLED GM AND THEY ARE SAYING THAT THE HOUSING IS NOT COVERED IN THE RECALL. ACCORDING TO THE RECALL INFORMATION, I SHOULD BE ABLE TO GET REIMBURSED FOR HAVING TO REPLACE THE SWITCH, BUT FIRST I HAD TO REPLACE IT AGAIN, WHICH IS WHAT I WAS TRYING TO DO. WHAT CAN I DO ABOUT THIS? IT DOES NOT MAKE SINCE TO ME. HAVE ME DO THE RECALL AND THEN ATTACH A CHARGE FOR IT BECAUSE YOU CAN NOT DO IT UNLESS YOU REPLACE SOMETHING ELSE. IS THE NOT A PROBLEM OF A "CAUSAL PART"? IF THIS NOT A PROBLEM FOR YOUR AGENCY, PLEASE REFER ME TO AN AGENCY THAT CAN HANDLE THIS. I AM CURRENTLY AWAITING MORE INFORMATION FROM THE GM DEALER, FREMONT CHEVROLET. AS OF NOW, THEY HAVE MY SATURN TORN APART AND ARE "THINKING" OF WHAT THEY CAN DO FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604744June 20, 2014
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, A CHIME SOUNDED AND FOLLOWED BY A COMPLETE LOSS OF POWER STEERING. THE WARNING INDICATOR ALSO ILLUMINATED DURING THE STEERING MALFUNCTION; HOWEVER, THE CONTACT CONTINUED TO DRIVE THE VEHICLE. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED THE VEHICLE OPERATED NORMALLY. THERE WAS A RELATED RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 8/19/14*CN THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. UPDATED 09/15/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604520June 19, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED SHE HAD HER VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT MENTIONED THAT WHEN SHE CAME TO PICK UP THE VEHICLE THE EXHAUST PIPE WAS VISIBLY ON THE FLOOR. THE CONTACT IMMEDIATELY INFORMED THE SERVICE MANAGER SINCE THE VEHICLE WAS NOT IN THAT CONDITION PRIOR TO THE REPAIRS. THE SERVICE MANAGER AGREED TO REPAIR THE FAILURE BY REATTACHING ONE SIDE OF THE EXHAUST PIPE WITH A WIRE HANGER. THE CONTACT RELUCTANTLY TOOK THE VEHICLE HOME AND WHILE ON THE WAY HOME THE AIR BAG, ALTERNATOR AND BATTERY LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL. SHORTLY AFTER THE LIGHTS ILLUMINATED, THE VEHICLE STALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598964June 17, 2014
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING) AND STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598200June 16, 2014
ELECTRICAL SYSTEM, AIR BAGS
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE HIS MOTHER'S SATURN ION THAT HAS BEEN RECALLED, DUE TO IGNITION SWITCH DEFAULT. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER WAS GETTING THE RUN-AROUND REGARDING THE AVAILABILITY OF PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598563June 16, 2014
STEERING, POWER TRAIN
TL* THE CONTACT OWNS 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING OUT OF A PARING LOT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE OCCURRED TWICE. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT ALSO STATED THAT WHEN CHANGING GEARS THE VEHICLE SHOOK AND RATTLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597169June 12, 2014
ELECTRICAL SYSTEM, AIR BAGS
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE INFORMATION. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597162June 12, 2014
ELECTRICAL SYSTEM, AIR BAGS
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HE/SHE EXPERIENCED ISSUES WITH THE VEHICLE, PRIOR TO THE RECALL BEING ISSUED, BUT WAS ALWAYS TOLD THE VEHICLE WAS NOT UNDER WARRANTY. THE CONSUMER WAS ALMOST INVOLVED IN SEVERAL ACCIDENTS, DUE TO THE DEFECT. THE IGNITION SWITCH WAS EVENTUALLY REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593048June 10, 2014
ELECTRICAL SYSTEM
2004 SATURN ION. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD ACCORDING TO THE INVOICE, THE IGNITION CYLINDER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597108June 9, 2014
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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