Saturn Ion Complaints (2003)

758 consumer complaints on file.

#10617321July 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHEN ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION SWITCH, THE KEY WOULD REMAIN STUCK INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURES PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THE KEY CAN BE REMOVED BY INSERTING A FINGER INTO AN OPENING AN TOUCH A PARTICULAR SPOT. UPDATED 1/20/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617330July 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) WAS PERFORMED HOWEVER THE REMEDY FAILED TO REPAIR THE FAILURE. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 152,000. UPDATED 9/12/14*CN THE CONTACT WAS ADVISED THE FAILURE WAS DUE TO A MALFUNCTIONING SHIFT SOLENOID. UPDATED 1/26/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616998July 28, 2014
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE AND, WHEN IT WAS RESTARTED, THE POWER STEERING OPERATED NORMALLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE EPS NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617018July 28, 2014
STEERING
I ALREADY HAVE FILED A COMPLAINT. I INADVERTENTLY GAVE THE WRONG VIN NUMBER. INSTEAD OF [XXX], IT SHOULD BE : [XXX]. MY ODI # IS 10616998. HOPE THIS DOESN'T INTERFERE WITH THE INVESTIGATION INTO THE ELECTRONIC POWER STEERING SAFETY PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 4/15/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615444July 22, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE LOSS POWER AND STALLED. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614914July 21, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY HAD NO IDEA WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614797July 20, 2014
STEERING
I WAS DRIVING DOWN THE ROAD AND WARNING BELL WENT OFF AND DISPLAY SHOWED PWR STRG. IT BECAME LIKE DRIVING A NON-POWER AGE VEHICLE. I HEAR THAT THIS IS THE SAME PART AS THE ONE BEING REPLACED IN RECALLED VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610378July 14, 2014
STRUCTURE:BODY, AIR BAGS, ELECTRICAL SYSTEM
COUPLE MONTHS AGO I BROUGHT MY CAN TO GM BECAUSE OF THE IGNITION SWITCH RECALL. LAST WEEK I GOT A CALL FROM GM THAT MY CAR WAS DONE AND READY TO BE PICK UP. I NOTICED THAT THE POWER OF MY CAR WASN'T THERE, THE PASSENGER WINDOW WAS GOING DOWN (WHEN I DROPPED IT OFF AT GM IT WOULDN'T GO DOWN), AND MY CAR CHARGER WASN'T WORKING (WHEN I DROPPED IT OFF IT THE CAR WAS CHARGING MY PHONE SAME CHARGER SAME PHONE). 2:00AM TODAY I HIT A DEER ON MY WAY TO MY PARENTS HOUSE (IM OKAY BUT DON'T KNOW ABOUT THE DEER) BUT THE AIR BAGS DIDN'T DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10610233July 13, 2014
STRUCTURE:BODY:HOOD
IN TRAVELING ON THE HIGHWAY THE HOOD BLEW OPEN AND SMASHED THE FRONT WINDSHIELD AND WE WERE LUCKY TO SAFELY SLOW DOWN, CROSS 3 LANES OF TRAFFIC BY LOOKING OUT OF THE BACK WINDOW AS OBVIOUSLY THERE WAS NO VISIBILITY.. JUST THE HOOD. IN INSPECTION WE NOTICED THAT THE LATCH WAS CORRODED AND RUSTED AND DETATCHED FROM THE TOP PLATE LEAVING NO HOOD SECURITY. THE TOP LATCH IS STILL LOCKED IN PLACE. THIS COULD HAVE BEEN A FATAL INCIDENT BUT GOD WAS DEFINITELY BY OUR SIDE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610023July 12, 2014
STEERING
ME AND MY DAUGHTER WERE GOING THREW A DRIVE THREW TELLER IN DANSVILLE, NY, AS A TURNED TO GO AROUND THE BUILDING THE CAR KEPT GOING STRAIGHT. THERE WAS NO STEERING FUNCTION AT ALL!! IT HAD BEEN CLICKING IN THE DAYS BEFORE LIKE SOMETHING INTERNALLY WAS BINDING. THE PART WAS AVAILABLE THREW A-1 CARDONE AND ONLY TOOK ABOUT 1/2 TO CHANGE. *JUST HAPPY WE WEREN'T TRAVELING DOWN THE ROAD @ 55 MPH WHEN IT HAPPENED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608350July 7, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, AIR BAGS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR FAULTY IGNITION RECALL REPAIRS. *SMD THE CONSUMER STATED UPON RETURNING TO HER VEHICLE, SHE DISCOVERED SHE WAS UNABLE TO USE THE REMOTE, SO SHE USED THE KEY, INSTEAD. SHE ATTEMPTED TO PLACE THE KEY INSIDE THE IGNITION AND DISCOVERED THE SLOT WAS NOT IN THE OFF POSITION. THE VEHICLE WOULD NOT START DUE TO THE IGNITION NOT BEING IN THE OFF POSITION AND ENABLING HER TO PULL THE KEY OUT, AS THE BATTERY WAS DEAD. IT WASN'T UNTIL JANUARY 7, 2014, SHE BEGAN EXPERIENCING PROBLEMS AGAIN WITH THE IGNITION, AND THE BATTERY DIED AGAIN. AFTER THE VEHICLE WAS JUMP STARTED, THE CONSUMER SMELLED GAS. IT WAS DETERMINED THE REAR FUEL LINE HAD CORRODED, WHICH FORMED HOLES AND GAS WAS POURING OUT THE HOLES ON BOTH SIDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608714July 7, 2014
ELECTRICAL SYSTEM
GMC RECALL FOR FAULTY IGNITION SWITCH FOR 2003 SATURN ION. DEALERSHIP _________, IL HAD RECEIVED THE PART IN STOCK ON 06-02-14. WHEN I LEFT THE CAR MY BATTERY WAS IN GREAT WORKING ORDER WITH NO PREVIOUS ISSUES. RADIO CD CASSETTE UNIT WAS IN GREAT WORKING ORDER WITH NO PREVIOUS ISSUES. SERVICE CONSULTANT ADVISED ME THE IGNITION LOCK SWITCH HOUSING ALSO HAD TO BE REPLACED AND ON BACK ORDER WITH GM. SERVICE CONSULTANT SAID I MUST BUY NEW BATTERY FOR THEM TO CONTINUE REPLACEMENT OF NEW IGNITION SWITCH AND TO FIX FOR THE HOUSING (WHICH WAS STILL ON BACK ORDER BY GM) AS MY BATTERY WAS DEAD AND CAR WOULD NOT START FOR THE COMPLETION OF REPAIR. MY BATTERY WAS IN EXCELLENT WORKING ORDER WHEN I LEFT THE CAR ON 06-02-14 I HAVE COPY OF INVOICE DATED 06-02-14 NOTATING BATTER FAILED TEXT NO CRANK TO START REPL. BATTERY. UNDER DURESS AND DESPARATION AND IN ORDER TO RETURN TO WORK SAME DAY, I CHARGED BATTERY TO MY CREDIT CARD IN THE AMOUNT OF $173.42. WHEN CAR WAS BROUGHT TO ME IT SMELLED LIKE BURNED WIRING. THE RADIO UNIT WOULD NOT COME ON. MIKE MANNING SAID THE ELECTRICAL NEEDED DIAGNOSIS AND COULD BE EXTENSIVE ELECTRICAL REPAIRS AND TO BRING BACK ANOTHER TIME. I REFUSED TO TAKE MY CAR AND WAS PROVIDED ANOTHER RENT CAR. MY BANK TRIED TO DISPUTE THE $173.42 CHARGE FOR BATTERY. THAT AMOUNT IS STILL OUTSTANDING ON MY ACCOUNT. SERVICE MANAGER DEMANDED I PAY $173.42 CASH BEFORE IN ORDER FOR ME TO GET MY CAR OUT OF THE SHOP. THEY DID NOT INSTALL A NEW IGNITION LOCK HOUSING AND USED THE ORIGINAL ONE ON MY CAR. COPY OF SHOP WORK ORDER DATED 06-02-14 IS NOTATED "BATTERY FAILED TEST, NO CRANK TO START. REPL. BATTERY. I WAS NOT INFORMED THE BATTERY WAS DEAD UNTIL APPROXIMATELY 3 WEEKS LATER WHEN I WENT TO PICK UP MY CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607730July 2, 2014
STEERING
POWER STEERING WENT OUT THIS MORNING AFTER CAR WAS RUNNING FOR 30 MINS. IN CITY DRIVING. LAST SUMMER THE POWER STEERING STARTED GOING OUT WHEN MAKING TURNS, SOMETIMES WHILE DRIVING STRAIGHT. THIS BEGAN IN THE SUMMER, AFTER THE TEMP. OUTSIDE STARTED REACHING 100+. HAD TO TURN THE CAR OFF AND BACK ON TO GET THE STEERING WORKING AGAIN. WHEN THE OUTSIDE TEMP BECAME COOLER IN THE FALL I DIDN'T HAVE PROBLEMS WITH THE POWER STEERING UNTIL TODAY, NOW THAT IT IS GETTING HOTTER OUTSIDE. I CONTACTED GMC IN APRIL OF THIS YEAR, 2014; THEY MAINTAIN IT IS NOT THEIR RESPONSIBILITY. I KNOW MY CAR HAS HAD POWER STEERING PARTS REPLACED PREVIOUSLY UNDER RECALLS AND ASKED IF THEY WOULD CHECK TO SEE IF THEIR REPLACEMENT PARTS WENT BAD, AGAIN THEY DECLINED. THE STEERING SEEMS TO GO MOSTLY WHEN MAKING TURNS MAKING IT VERY DIFFICULT FOR ME TO EVEN SAFELY GET TO WHERE I CAN STOP, TURN THE CAR OFF, AND THEN BACK ON TO GET THE POWER STEERING WORKING AGAIN. I OFTEN HAVE YOUNG GRANDKIDS IN THE CAR WITH ME SO IT NOT JUST MY SAFETY I AM CONCERNED ABOUT. THIS IS UNSAFE FOR ME, MY PASSENGERS AND THOSE DRIVING AROUND ME. THE CAR HAS LESS THAN 51,000 MILES ON IT. PLEASE CAN YOU HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607564July 1, 2014
ELECTRICAL SYSTEM
KEY GETS STUCK IN THE ACCESSORY POSITION WHEN CAR IS TURNED OFF REQUIRING MANY ATTEMPTS TO GET IT OUT. THE CONSUMER STATED THE IGNITION COIL WAS REPLACED. HOWEVER, THE KEY CONTINUED TO GET STUCK IN THE ACCESSORY POSITION AT ODD INTERVALS. WHEN THE CONSUMER RETURNED TO THE DEALER, HE WAS INFORMED THE PROBLEM WAS NOT RELATED TO THE RECALL AND HE WOULD HAVE TO PAY FOR THE REPAIR. UPDATED 12/17/14. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606441June 27, 2014
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO MANEUVER. THE CONTACT RESTARTED THE VEHICLE AND RETURNED TO NORMAL FUNCTIONED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300,000 AND THE CURRENT MILEAGE WAS 335,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606517June 27, 2014
STEERING
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606267June 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY MALFUNCTION MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. ALSO, THE CONTACT INDICATED THAT AFTER THE IGNITION SWITCH WAS REPLACED DUE TO THE NHTSA RECALL CAMPAIGN NUMBER 14E021000 (ELECTRICAL) THE AIR BAG SENSOR LIGHT HAD ILLUMINATED AND THE HORN WOULD NOT OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606360June 26, 2014
STEERING
POWER STEERING LOST POWER WHILE DAUGHTER WAS PRACTICING PARALLEL PARKING (REPEATED TURN OF STEERING WHEEL). POWER STEERING CAME BACK ON AFTER IGNITION WAS TURNED OFF AND THEN TURNED BACK ON. HOWEVER, THE SAME THING HAPPENED AGAIN AFTER A WHILE UNDER THE SAME CIRCUMSTANCES (PRACTICING PARALLEL PARKING). THE PROBLEM DIDN'T OCCUR DURING REGULAR DRIVING, BUT AGAIN IN FEBRUARY AND THEN IN MARCH WHILE PRACTICING PARALLEL PARKING. A PRESS RELEASE FROM GENERAL MOTORS SAYS ALL SATURN IONS FROM 2004 ONWARDS ARE RECALLED FOR THIS ISSUE AND SOME 96 THOUSAND 2003 MODEL YEAR IONS HAVE BEEN GIVEN LIFETIME WARRANTY FOR THIS ISSUE BUT I AM TOLD MY VEHICLE ISN'T COVERED, EVEN THOUGH IT EXHIBITS THE SAME POWER LOSS TO THE STEERING AND HAS THE SAME POWER ASSIST MOTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605977June 25, 2014
ELECTRICAL SYSTEM:IGNITION
I RECEIVED A RECALL NOTICE FOR THE IGNITION SWITCH & IGNITION LOCK CYLINDER AND IGNITION KEY. CONTACTED THE LOCAL GMC DEALER AND THEY SAY THEY DON'T HAVE THE PARTS. IT'S BEEN ABOUT 3 MONTHS SINCE I CONTACTED THEM. THE GMC DEALER IS: BUICK GMC AT 361 N. SWITZER CANYON, FLAGSTAFF, AZ (PHONE 928-774-1472). LAST WEEK I RECEIVED A POST CARD FROM GMC SAYING THAT THEIR RECORDS INDICATED THAT I HAD NOT SERVICED THE CAR FOR THE RECALL NOTICE. THEY URGE ME TO TAKE CARE OF THE PROBLEMS. THE ISSUE IS THAT THE DEALER SAYS THEY DON'T HAVE THE PARTS. I HAVEN'T HAD ANY INCIDENTS THUS FAR WITH THE CAR. I RIDE THE PUBLIC BUS TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604837June 20, 2014
STEERING
STARTING 7 YEARS AGO, THE POWER STEERING INTERMITTENTLY GOES OUT, USUALLY WHILE PARALLEL PARKING. IT IS NOT REPRODUCIBLE ON DEMAND, SO TRIPS TO THE MECHANIC YIELDED NOTHING. I NOW SEE THERE IS TALK OF A POWER STEERING RECALL SEPARATE FROM THE IGNITION RECALL -- BUT ONLY STARTING WITH 2004 ION! WHY NOT ALSO THE 2003? THE SAME PROBLEM EXISTS WITH THIS YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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