Saturn Ion Complaints (2006)

1,235 consumer complaints on file.

#10213598January 3, 2008
STEERING
AROUND 15000 MILES, MY POWER STEERING QUIT WORKING, I TOOK IT TO THE SATURN DEALERSHIP, THEY SAID THEY FIXED THE PROBLEM. THE NEXT TIME I DROVE MY CAR, I GOT TO THE END OF MY STREET, AND THE POWER STEERING POPPED AND WENT OUT AGAIN. I AGAIN TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS A SHORT IN THE STEERING COLUMN. THEY SAID THEY REPAIRED THE PROBLEM, BUT I WILL BE MAKING ANOTHER TRIP TO SATURN AS THE POWER STEERING QUITS WORKING AND THEN STARTS WORKING AGAIN WITHOUT WARNING. ONE DAY, AS I WAS TURNING ACROSS A 2 LANE HIGHWAY, THE STEERING POPPED IN THE MIDDLE OF MY TURN. THIS IS HAPPENING TO ME DURING WHAT COULD BECOME VERY DANGEROUS CIRCUMSTANCES.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213215December 30, 2007
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
COLD WEATHER / AROUND FREEZING TEMPERATURE. CAR DOES NOT START AT ALL IN COLD WEATHER. HAVE REPLACED BATTERY AND IT HAS REPEATED THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211611December 12, 2007
ELECTRICAL SYSTEM:IGNITION
ONCE A SATURN VEHICLE (MOSTLY IONS) ARE EXPOSED TO COLD TEMPERATURES AT OR APPROACHING 32 DEGRESS F FOR SEVERAL HOURS (WORK / SLEEP) WHEN THE ENGINE IS NOT RUNNING THE CAR WILL NOT START. IT IS A FAILURE IN THE IGNITION SWITCH. SATURN ADMITTED THIS IN 2005 WHEN I HAD MY 2004 MODEL IGNITION SWITCH REPLACED. BUT NOW MY 2006 MODEL IS DOING THE SAME THING AND THE KEY WILL ALSO GET STUCK IN THE IGNITION WHILE THE CAR IS STILL RUNNING. THIS IS A BIG PROBLEM YOU CAN SEE COMMENTS AT HTTP://WWW.64.4.38.249/ATT/GETATTACHMENT.ASPX?FILE=... (CARSURVEY.COM). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211430December 11, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, STRUCTURE:BODY:TRUNK LID
TL*THE CONTACT OWNS A 2006 SATURN ION. THE VEHICLE WOULD NOT SHUT OFF AND THE CONTACT DISCONNECTED THE BATTERY. THE FOLLOWING MORNING, THE TRUNK THAT HOUSED THE BATTERY WOULD NOT OPEN. THE VEHICLE WILL BE TOWED TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211467December 11, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE A 2006 ION, WITH AROUND 38,000 MILES O IT. LAST WEEK WHEN I LEFT WORK LATER IN THE EVENING AND TURNED THE KEY IN THE IGNITION, THE LIGHTS AND RADIO CAME ON, BUT THE CAR DID NOT START. I THOUGHT I NEEDED ROADSIDE ASSISTANCE BUT WHEN I TRIED TO START THE CAR AGAIN WHEN I WAS ON THE PHONE WITH THEM THE CAR THEN STARTED, WHICH WAS ABOUT 15 MINUTES LATER. TO MAKE A LONG STORY SHORT I TOOK IT TO MY SATURN DEALER TODAY (SATURN OF MONROEVILLE) AND WAS TOLD THIS IS A KNOWN ISSUE WITH THE INTERNAL SECURITY SYSTEM IN THE IONS. THEY HAD TO REPLACE THE IGNITION SWITCH AND REPROGRAM THE INTERNAL SECURITY CODE. IF THIS IS A KNOWN ISSUE, WHY ISN'T A RECALL ISSUE? WHAT CONSISTITUTES AN ISSUE THAT WARRANTS A RECALL? IF IT'S SAFETY RELATED AND ARGUMENT COULD BE MADE THAT IF MY CAR DOESN'T START IT OR EVEN SHUTS DOWN (NOT SURE OF THE EXTENT OF WHAT COULD HAVE HAPPENED) THAT IS DEFINITELY A SECURITY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211022December 6, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT OWNS A 2006 SATURN ION. WHEN THE KEY WAS PLACED IN THE IGNITION AND TURNED, THE ENGINE WOULD NOT CRANK. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ELECTRIC CODE FOR THE BATTERY FAILED. THE DEALER FURTHER STATED THAT THEY WOULD REPROGRAM THE CODE. THE VIN, NUMBER OF CYLINDERS, AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209221November 17, 2007
ELECTRICAL SYSTEM
VEHICLE WARNING LIGHTS TURN ON (ENGINE, BATTER, AIRBAG) AND TRACTION CONTROL LIGHT GOES OFF. VEHICLE CAN NOT BE DRIVEN FASTER THAN 10 MPH. PROBLEM IS INTERMITTENT AND VEHICLE HAS BEEN TO DEALER THREE TIMES WITHOUT RESOLUTION. DATE INCLUDED IS APPROXIMATE. DEALER HAS ACTUAL DATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202183September 7, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2006 SATURN ION. THE VEHICLE HAS GOODYEAR ASSURANCE (NA), SIZE P195/60R14 TIRES. WHILE DRIVING BETWEEN 35 AND 60 MPH, THE VEHICLE BEGAN MAKING A LOUD HUMMING SOUND. AFTER THE VEHICLE HAD BEEN PARKED FOR A FEW HOURS, THE FRONT DRIVER SIDE TIRE FLATTENED. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE WENT FLAT THE WEEK BEFORE AND TRIPLE A CHANGED THE TIRE. CHUNKS OF TREAD SEPARATED FROM THE INSIDE OF THE TIRE. THE CONTACT CALLED GOODYEAR AND THEY STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. THE FAILURE OCCURRED ON THREE TIRES. ONE TIRE WAS A REPLACEMENT AND THE OTHER THREE CAME WITH THE VEHICLE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199066August 10, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND HAD A LOSS OF POWER STEERING AND BRAKE FUNCTIONALITY. THE VEHICLE CRASHED INTO TWO PARKED VEHICLES. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. ALL THREE VEHICLES SUSTAINED BODY DAMAGE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10198513August 4, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE
I PURCHASED A 2006 SATURN ION IN JUNE OF 2005. OVER THE COURSE OF THE LAST SIX TO EIGHT MONTHS, I HAVE BEEN NOTICING A PROBLEM WITH THE KEY BEING STUCK IN THE IGNITION. THE KEY WOULD REQUIRE A SLIGHT "JIGGLING" IN ORDER TO BE DRAWN FROM THE IGNITION. ABOUT TWO AND A HALF WEEKS AGO, THE KEY BECAME STUCK IN A POSITION WHERE IT COULD NOT BE TURNED OFF AT ALL THUS RESULTING IN THE INABILITY OF THE ENGINE TO SHUT OFF. THE CAR WAS STILL OPERABLE, BUT IT WOULD NOT SHUT OFF. I CONTACTED MY SATURN DEALERSHIP WHO DURING A PARTICULARLY ACUTE DISPLAY OF POOR CUSTOMER SERVICE, ADVISED THAT I WOULD REQUIRE NEW PARTS FOR MY VEHICLE WHICH WOULD RESULT IN A COST OF NEARLY $500.00. THE PARTS INCLUDED IGNITION CYLINDER , IGNITION HOUSING, KEY AND KEY CODING. AFTER RECEIVING THE REPAIR, MY KEY CONTINUES TO GET STUCK IN THE IGNITION. ALTHOUGH THE CAR WILL TURN ON AND OFF, THE KEY WILL EITHER COME OUT WITH REPETITIOUS "JIGGLING" OR WILL NOT COME OUT AT ALL. MANY A DAY, I'VE HAD TO LEAVE MY CAR WITH THE KEY IN THE IGNITION BECAUSE I SIMPLY DID NOT HAVE THE TIME TO FIDDLE WITH IT. THE TIME REQUIRED TO DISLODGE THE KEY AVERAGES TO ABOUT 15 MINUTES. THE KEY FAILS TO COME OUT OF THE IGNITION. AS I AM STILL MAKING CAR PAYMENTS, THIS IS VERY DANGEROUS SITUATION TO BE IN. THE KEYS PRESENCE IN THE CAR ESTABLISHES IT AS A TARGET FOR THEFT. I AM A WOMAN WHO MUST COMMUTE A HALF HOUR TO AND FROM WORK IN A LARGE METROPOLITAN AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197368July 24, 2007
POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 2006 SATURN ION 2 WITH A MANUAL TRANSMISSION. I HAD TROUBLE WITH THE CAR NOT GOING INTO FIRST GEAR FROM NEUTRAL AND NOT GOING INTO OTHER GEARS WHILE TRAVELING AT HIGHER SPEEDS. I WOULD HAVE TO SHUT THE CAR OFF BEFORE I COULD GET IT TO GO IN GEAR. I WOULD THEN HAVE TO LET IT SIT FOR A FEW MINUTES BEFORE I COULD GET IT TO START BACK UP BECAUSE IT WOULD LURCH FORWARD AND SHAKE REALLY BAD THEN SHUT OFF IF YOU TRIED TO START IT RIGHT BACK UP. I WAS TRYING TO GO OUT OF TOWN JULY 31, 2006. I WAS AT A RED LIGHT AND THE CAR WOULD NOT GO INTO FIRST GEAR FROM NEUTRAL. I FINALLY HAD TO SHUT THE CAR OFF TO GET IT TO GO INTO FIRST GEAR. WHEN I TRIED TO START THE CAR, IT LURCHED FORWARD, SHOOK REALLY BAD, AND SHUT BACK OFF. IT REPEATEDLY DID THIS. I HAD TO LET THE CAR SIT IN THE MIDDLE OF THE ROAD AT THE RED LIGHT FOR SEVERAL MINUTES BEFORE I COULD START THE CAR. I WAS FINALLY ABLE TO GET IT OUT OF THE ROAD HEADING TO A GAS STATION. IT SHUT OFF AGAIN, AND WE HAD TO PUSH THE CAR THROUGH THE PARKING LOT WHERE WE WAITED ON A TOW TRUCK. THE SATURN DEALERSHIP IN SAVANNAH, GA HAS NOT HELPED ME AT ALL. THE SERVICE MANAGER TOLD ME THEY WOULD NOT WORK ON MY CAR AT ALL UNTIL THE PROBLEM HAPPENED TO ONE OF THEIR TECHS. IT DID NOT MATTER THAT I WAS PAYING FOR A BRAND NEW CAR WITH AN EXTENDED WARRANTY AND HAD EXPERIENCED THE PROBLEM. THE CORPORATE OFFICE IN SPRINGHILL, TN SIDED WITH THE DEALERSHIP. I AM STILL PROCEEDING WITH THE LEMON LAW PROCESS ALMOST A YEAR LATER. ON JULY 25, 2007, I WILL BE ATTENDING MY SECOND ARBITRATION HEARING. I AM STILL PAYING FOR A CAR I CANNOT USE AS WELL AS FULL COVERAGE INSURANCE. THEY ALSO REFUSE TO PAY FOR ALL OF MY RENTAL BILL EVEN THOUGH MY EXTENDED WARRANTY COVERED RENTALS AND I NEEDED A WAY TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196901July 20, 2007
STEERING:ELECTRIC POWER ASSIST SYSTEM
STARTED MY CAR AND DID NOT HAVE POWER STEERING... SHUT THE CAR OFF, AND STARTED IT AGAIN AND HAD POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196128July 11, 2007
STRUCTURE:BODY:ROOF AND PILLARS
TL*THE CONTACT OWNS A 2006 SCION TC. THE MAKE AND MODEL WERE UNAVAILABLE IN THE DROP DOWN MENU AT THE TIME OF THIS COMPLAINT. WHILE DRIVING 65 MPH, THE SUNROOF COLLAPSED AND SHATTERED ON THE CONTACT. HE TOOK HIS VEHICLE TO THE DEALER WHO STATED THAT BECAUSE THE FAILURE WAS NOT THE DEFLECTOR, IT IS NOT CONSIDERED AN ISSUE. THE DEFLECTOR WAS IDENTIFIED AS DEFECTIVE, NOT THE SUNROOF. THE DEALER INFORMED THE CONTACT THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VIN, ENGINE SIZE, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 17,262.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188525April 22, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVING DOWN "GRAND AVE" IN STOP AND GO TRAFFIC SPEEDS FROM 0 TO 25 ON AND OFF. TRAFFIC STARTED MOVING AND THEN CAME TO A COMPLETE STOP LIKE NORMAL. STEPPED ON BRAKES, THEY WENT ALL THE WAY TO THE FLOOR AND MY SATURN ION DID NOT STOP, IT WAS LIKE THEY GAVE OUT ON ME. HAD FENDER BINDER WITH CAR IN FRONT OF ME. NO DAMAGE TO THEIR JEEP, I HAVE TAKEN TO AUTOBODY SOLUTIONS BY SATURN AND WILL HAVE THE FOLLOWING REPLACED: BUMPER COVER, ABSORBER, IMPACT BAR, LIGHT CORNER COVER, CAR COVER, FLEX ADDITIVE AND THE FOLLOWING REPAIRED: FRAME SET UP & MEASURE, BUFF, TINT COLOR. WHEN I TOLD THEM THE BRAKES GAVE OUT ON ME, THAT THEY WENT ALL THE WAY TO THE FLOOR AND I DID NOT SLOW DOWN THAT THERE IS NOTHING WRONG WITH YOUR BRAKES AS YOUR DRIVING FINE NOW. IF THEY GAVE OUT ON YOU, THEY STILL WOULD NOT BE WORKING. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10186200March 26, 2007
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM:WIRING
THE FRONT LEFT INDICATOR TURN SIGNAL LIGHT AND FRONT LEFT DAYTIME RUNNING LIGHT WORK SPORADICALLY. I'VE BEEN TOLD BY A SATURN REPAIR TECHNICIAN THAT BOTH RUN ON THE SAME CIRCUIT. ALSO, THE ENGINE LIGHT GOES ON SPORADICALLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185679March 20, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 SATURN ION. AT 30 MPH THE VEHICLE BEGAN TO DRAG AND WAS UNABLE TO ACCELERATE. THE CONTACT ATTEMPTED TO SHIFT GEARS, BUT THE VEHICLE BEGAN TO DECELERATE MORE. THE VEHICLE COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE FOR MORE THAN 10 MINUTES BEFORE THE ENGINE IGNITED. DURING THIS TIME, THE VEHICLE BEGAN TO MAKE A GRINDING NOISE. THE CONTACT'S VEHICLE WAS TOWED TO AND REMAINED AT THE DEALER. THE FAILURE OCCURRED TWO DAYS AFTER THE PURCHASE OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184279March 5, 2007
AIR BAGS
I WAS DRIVING DOWN A 4 LANE ROAD AND I WENT TO STOP AT A RED LIGHT AND THE STREET WAS COVERED IN BLACK ICE. I SPUN OUT AND CRASHED STRAIGHT INTO A CAR SITTING IN THE LEFT TURN LANE. MY CAR IS TOTALED AND MY AIR BAGS DID NOT GO OFF. I SUFFERED WHIPLASH AND SOME MUSCLE SORENESS AND BRUISING. THE MECHANIC SAID THERE IS NO REASON THAT THE AIR BAG SHOULD NOT HAVE WENT OFF AND THAT I WAS VERY LUCKY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10184172March 4, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES, VISIBILITY:SUN/MOON ROOF ASSEMBLY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
KEY CANNOT BE REMOVED FROM IGNITION AFTER CAR IS TURNED OFF. HAVE RETURNED TO THE DEALERSHIP 4 TIMES FOR THIS PROBLEM. EACH TIME THEY LUBRICATE THE SYSTEM BUT IT DOES NOT FIX THE PROBLEM. IT BEGAN LESS THAN 6 MONTHS AFTER WE PURCHASED THE VEHICLE AND STILL PERSISTS TODAY. WE CANNOT TAKE ANY MORE TIME OFF FROM WORK TO TAKE IT INTO THE SHOP TO BE TOLD THEY WILL NOT REPLACE THE IGNITION SYSTEM OR THE TRANSMISSION/GEAR SHIFT MECHANISM THAT MAY BE THE ACTUAL PROBLEM. IN ADDITION, IN THE FIRST 18 MONTHS WE'VE OWNED THE VEHICLE, THE AIR CONDITIONING COOLANT HAS RUN OUT AND THEY CANNOT LOCATE THE LEAK, AND THE SUNROOF BROKE. FINALLY, ON ONE OCCASION THE CAR WENT OVER A BUMP AT APPROXIMATELY 30 MPH AND THE ELECTRICAL SYSTEM ACTED AS THOUGH THE CAR HAD A WRECK, CUTTING THE MOTOR AND SHOWING THE AIRBAG HAD DEPLOYED WHEN IT HAD NOT. AFTER A FEW MINUTES, THE CAR STARTED UP JUST FINE WITH NO ADVERSE AFFECTS. THE DEALER SAYS THEY'VE NEVER HEARD OF SUCH A THING AND CAN'T THINK OF HOW/WHY IT HAPPENED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183016February 20, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2006 SATURN ION WITH 14000 FAILURE MILEAGE AT 30 MPH AND PASSING ANOTHER VEHICLE GOING UP HILL AND WITHOUT WARNING THE ACCELERATOR PEDAL GOT STUCK AND THE VEHICLE WAS CATAPULTED UP HILL 90 MPH. THE CONTACT STOMPED ON THE GAS PEDAL TO GET IT TO UNSTUCK, BUT THE SPEED DID NOT CHANGE. THE CONTACT THEN APPLIED THE BRAKE WITH FORCE WITH NO CHANGE IN SPEED. WHILE DRIVING, AND STILL GOING UP HILL THE CONTACT PUT THE VEHICLE IN NEUTRAL, WAS PRESSING ON THE BRAKE AND PULLED UP THE EMERGENCY BRAKE ALL AT ONCE AND THE VEHICLE CAME TO A STOP SIDEWAYS JUST BEFORE THE GUARD RAIL. THE VEHICLE HAD TO BE TOWED AND HAD NOT BEEN REPAIRED. *AK RETURNED USPS, 2ND ATTEMPT MADE 06/16/07 FAILED. * LJ .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181759February 6, 2007
ELECTRICAL SYSTEM
WHILE VISITING ATLANTA ON BUSINESS I RENTED A 2006 SATURN ION AND LEFT THE LIGHTS ON IN THE HOTEL PARKING LOT. SINCE I DID NOT KNOW THE BATTERY WAS DEAD, AND I WAS NOT GETTING ANY RESPONSE FROM THE REMOTE DOOR OPENER, I OPENED THE DOOR WITH THE KEY, CLOSED THE DOOR AND PROCEEDED TO START THE CAR. AFTER FAILED ATTEMPT TO START THE CAR, I ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION AND WAS UNABLE TO DO SO. SINCE THERE WAS NO ELECTRICAL POWER IN THE CAR, I WAS ALSO LOCKED IN THE CAR WITH NO WAY OF GETTING OUT. ALL DOORS WERE LOCKED WITH NO MANUAL MEANS TO OPEN INTERNALLY. LUCKILY FOR ME COLLEAGUES WERE AROUND AND WERE ABLE TO GIVE ME A BOOST THAT ALLOWED THE ELECTRICAL POWER TO RETURN TO THE CAR AND I WAS ABLE TO REMOVE THE KEY FROM THE IGNITION AND ELECTRICAL CURRENT RETURN THE POWER DOORS AND I WAS ABLE TO GET OUT OF THE CAR. I FOUND THIS DEFECT TO BE A POTENTIAL HAZARD FOR ANY CAR IN AN ACCIDENT WHERE THE POWER FROM THE CAR GETS CUT OFF. HAD THEIR BEEN A FIRE, OR BELOW FREEZING OR EXTREME HEAT CONDITIONS, THIS COULD HAVE BEEN DANGEROUS. HOPEFULLY THIS INCIDENT IS ISOLATED BUT I FELT IT WAS IMPORTANT TO REPORT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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