Saturn Ion Complaints (2006)

1,235 consumer complaints on file.

#10294403December 3, 2009
ELECTRICAL SYSTEM
MY CAR WILL NOT ALWAYS START, IT GETS A PICTURE OF THE CAR WITH A PADLOCK ON THE DASH BUT WILL NOT EVEN ATTEMPT TO TURN OVER. IT DOES AT LEAST THREE TIMES A WEEK AND TODAY IT DID IT FOUR TIMES ALONE. IT WILL START IN EXACTLY 10 MINUTES FROM THE FIRST TIME I TRIED TO START IT. SO IN THE MEAN TIME MY CHILDREN AND I SIT THERE IN THE COLD AND WAIT. OR MY ASTHMATIC CHILDREN HOPEFULLY DO NOT STOP BREATHING. I HAVE CALLED SATURN NUMEROUS TIMES AND ALL THEY TELL ME IS ITS THE IGNITION HOUSING WE CAN FIX IT FOR OVER 300 DOLLARS BUT IT WILL GO OUT AGAIN IN THREE MONTHS, WHICH THEY SAY WILL BE THE PATTERN FOR THE LIFE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294136December 1, 2009
STEERING, POWER TRAIN
A FEW WEEKS AGO, MY 2006 SATURN ION LOST POWER STEERING CAPABILITY WHILE I WAS ON A MAJOR HIGHWAY (DOING 65MPH)! NEEDLESS TO SAY, I NARROWLY AVOIDED A MAJOR ACCIDENT AND WAS DISMAYED TO SUBSEQUENTLY FIND OUT THAT I HAVE A DEFECTIVE STEERING COLUMN MOTOR (ACCORDING TO THE LOCAL SATURN DEALERSHIP) WHICH WILL NEED TO BE REPLACED AND IS NOT CURRENTLY UNDER WARRANTY. I BOUGHT THIS CAR IN 2007 SOMEWHAT RELUCTANTLY SINCE IT ALREADY HAD 40,000 MILES ON IT BUT IT WAS THE ONLY ONE AVAILABLE AFTER A MAJOR ACCIDENT WITH MY FIRST SATURN FOR IMMEDIATE DELIVERY. I WAS AT A NEW JOB AND NEEDED A CAR DESPERATELY. I CHOSE SATURN AGAIN BECAUSE OF THE BRAND'S RELIABILITY, EXCELLENT CUSTOMER SERVICE AND MY OWN PERSONAL SATISFACTION AS A PREVIOUS SATURN OWNER. WHEN I CALLED CUSTOMER SERVICE LAST WEEK TO CHECK WHETHER THIS POWER STEERING FAILURE WAS A RECALL ITEM, I WAS TOLD THAT IT WASN'T AND THAT I WOULD HAVE TO REGISTER A COMPLAINT TO SEE WHAT OPTIONS WERE AVAILABLE FOR REIMBURSEMENT FOR REPAIR. TODAY I WAS INFORMED BY GM/SATURN CUSTOMER SERVICE THAT THEY WILL NOT COVER THE $525.00 REPAIR OF THIS MAJOR DEFECT SINCE THE WARRANTY EXPIRED AND THE CAR HAD ACCORDING TO THEM, "EXCESS MILEAGE" (AT 50,000 MILES, A 3-YR. OLD CAR SHOULD NOT LOSE A MAJOR COMPONENT SUCH AS THE POWER STEERING TO MY THINKING). I WAS SERIOUSLY CONCERNED ENOUGH ABOUT THIS DEFECT TO CONTACT YOU TO SEE IF YOU CAN BRING SOME RESOLUTION TO THIS ISSUE. I'VE DONE EXTENSIVE RESEARCH ONLINE AND FOUND THAT THOUSANDS OF SATURN ION OWNERS HAVE EXPERIENCED THE SAME LOSS OF POWER STEERING WHILE IN PRECARIOUS DRIVING SITUATIONS. IS GM WAITING FOR A FATALITY BEFORE THEY ISSUE A RECALL, OR IS IT BECAUSE THE COMPANY IS BANKRUPT THAT THEY DECIDED TO PLAY RUSSIAN ROULETTE WITH OUR SAFETY? NEEDLESS TO SAY, MY TRUST AND FAITH IN GM IS COMPROMISED AND I AM NOT WILLING TO PAY FOR A REPAIR THAT SHOULD BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293224November 23, 2009
ELECTRICAL SYSTEM
2006 SATURN ION DOES NOT START ALTHOUGH ALL LIGHTS COME UP ON DASHBOARD. BATTERY IS FINE(HAD IT CHECKED) BUT THE STARTER DOES NOT ROLL OVER. AFTER 45 MINUTES (AND BATTERY REATTACHED) CAR STARTED. THIS OCCURRED TWICE, ONCE ON APRIL 1ST 2009 AND AGAIN NOV 21ST 2009. PROBABLY WEATHER RELATED AS BOTH DAYS WERE FAIRLY COOL AND PRECEDED BY RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293280November 23, 2009
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. AFTER 30 SECONDS OF VEHICLE OPERATION, THE POWER STEERING WILL FAIL. USUALLY WHEN THE VEHICLE WAS RESTARTED THE POWER STEERING WOULD RESUME NORMAL OPERATION FOR A SHORT PERIOD OF TIME. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT MILEAGE WAS 90000. THE FAILURE MILEAGE WAS 50000. UPDATED 1/11/09 *CN THE POWER STEERING MOTOR NEEDED TO BE REPLACED. UPDATED 01/14/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293311November 23, 2009
STEERING
THE POWER STEERING FAILS WHILE DRIVING SEVERAL TIMES DURING A SINGLE TRIP. I NEED TO TURN OFF THE CAR AND TURN BACK ON IN ORDER TO RESET THE POWER STEERING ERROR MSG THAT APPEARS ON DASH... NOT LONG AFTER THAT IT FAILS AGAIN. THERE HAVE BEEN THOUSANDS OF SIMILAR COMPLAINTS ON THE WEB. THE VEHICLE IS A 2006 SATURN ION 2. DEALER SAYS ITS A COMPUTER CHIP IN STEERING COLUMN. I HAVE YET TO GET REPAIRED DUE TO OUTRAGEOUS REPAIR COSTS. SATURN NEEDS TO ISSUE A RECALL, AND NEED TO STOP STEALING PEOPLES MONEY WHILE PUTTING THEY'RE LIVES IN JEOPARDY WITH A FAULTY STEERING SYSTEM THAT FAILS AT HIGH OR LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293035November 20, 2009
FUEL SYSTEM, GASOLINE, STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. SHE SMELLED A STRONG ODOR OF GASOLINE INSIDE OF HER VEHICLE. A MECHANIC CONCLUDED THAT A FUEL LEAK WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER IN WHICH SHE WAS ADVISED THAT SHE WOULD HAVE TO PAY FOR A DIAGNOSTIC FEE PRIOR TO INSPECTION. ALSO THE VEHICLE WOULD INTERMITTENTLY LOOSE POWER STEERING. THE TECHNICIAN ADVISED HER THAT THE STEERING COMPONENT WOULD BE REPAIRED AS A FREE REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 49,865.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292899November 19, 2009
ELECTRICAL SYSTEM
MY 2006 SATURN ION IS NOT STARTING OCCASIONALLY IN COLD AND WET WEATHER. I CALLED THE SATURN CUSTOMER SERVICE AND THEY DIDN'T SEEM TO KNOW WHAT THE PROBLEM IS. THE REP THOUGHT IT WAS A SECURITY SYSTEM ISSUE AND WANTED ME TO DRIVE IT 2.5 HOURS AWAY TO A SATURN DEALERSHIP, AND THEY MIGHT HELP ME OUT. HMMM, I LOOK ONLINE AND HUNDREDS, MAYBE THOUSANDS, OF PEOPLE HAVE THE SAME PROBLEM. CAN'T THEY ISSUE A RECALL? IF IT IS SO COMMON AND THE SYMPTOMS ARE IDENTICAL WHY CAN'T THEY SIMPLY TELL ME WHAT TO DO? COLD AND FRUSTRATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292908November 19, 2009
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING 60 MPH THE POWER STEERING LIGHT ILLUMINATED WHICH CAUSED HER TO LOSE STEERING CONTROL. THE CONTACT SHUT THE VEHICLE OFF WHICH ALLOWED THE POWER STEERING TO RESET. ALTHOUGH SHE WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE, THE FOLLOWING DAY THE FAILURE RECURRED TWICE. THE CLOSEST DEALER TO HER RESIDENCE IS CURRENTLY OUT OF BUSINESS. A LOCAL MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CURRENT AND THE FAILURE MILEAGES WERE 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292455November 17, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, OTHER
FUEL PUMP LEAKING ON 2006 SATURN ION AS DESCRIBED IN CAMPAIGN ID 09V419000 GM RECALL 090226. GM AND SATURN WOULD NOT COVER THIS AS STATED IN THE REPORT FOR THE EXACT SAME PROBLEM. I ONLY RECEIVED A DISCOUNT ON THE PART. FUEL PUMP AND FUEL FITTER REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292573November 17, 2009
STEERING
WHILE DRIVING THROUGH SHASTA ON VERY WINDY AND DANGEROUS ROADS SURROUNDED BY BIG RIG TRUCKS AND OTHER VEHICLES WHEN MY POWER STEER ON MY 2006 SATURN ION COMPLETELY STOPS WORKING. I STARTED TO LOOSE CONTROL OF MY VEHICLE WHEN I WENT TO TURN ON A TURN AND WAS ALMOST HIT BY TWO BIG RIG TRUCKS. AFTER LOTS OF SCREECHING AND HONKING I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD. AFTER I TURNED THE VEHICLE OFF THEN BACK ON, THE STEERING CONTINUED TO WORK AGAIN FOR A SHORT PERIOD OF TIME. THE POWER STEERING SINCE THEN HAS CONTINUED TO SHUT OFF AND I AM NOW FORCED TO DRIVE ANOTHER VEHICLE UNTIL THIS IS FIXED IN FEAR OF CAUSING A HUGE ACCIDENT. COST OF THIS REPAIR ON AVERAGE IS OVER $1100. I AM NOT THE ONLY ONE WHO HAS HAD THIS EXACT PROBLEM, MANY HAVE AND HAVE WRITTEN ABOUT IT. I WAS ALMOST IN A HUGE ACCIDENT BECAUSE OF THIS, I COULD ONLY IMAGINE HOW MANY COULD HAVE BEEN HURT HAD I NOT ACTED QUICKLY THE WAY I DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292628November 17, 2009
FUEL SYSTEM, GASOLINE
FUEL PUMP HAS A CRACK WHERE HOSES CONNECTED TO PUMP. SATURN HAS ISSUED A RECALL FOR CERTAIN YEARS BUT DOES NOT COVER MINE EVEN THOUGH THE INFO I FOUND ON YOUR WEBSITE SUPPORTS THAT THEY SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291970November 12, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2006 SATURN ION 3. WHILE PARKED SHE SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO THE FUEL PUMP LINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE REPLACEMENT OF THE FUEL PUMP. THE FAILURE MILEAGE WAS 55,200. THE CURRENT MILEAGE WAS 55,778.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291686November 10, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2006 SATURN ION-2. EVERY MORNING WHEN I GET IN MY CAR AND I GO TO START IT DOESN'T START AND THE PASSLOCK LIGHT COMES ON. WHEN I CALLED SATURN THE SAID IT IS MY IGNITION SWITCH. THE PROBLEM I HAVE IS THAT THIS HAS BEEN HAPPENING TO ALL VARIETIES OF SATURN MODELS, INCLUDING ONES BEFORE 2006. I HAVE READ MANY REVIEWS AND HUNDREDS OF PEOPLE HAVE THE SAME EXACT PROBLEM WITH THEIR SATURN. IF SATURN OR GM SEES THIS HAPPENING HOW COME THIS HAS NOT BEEN DECLARED AS A RECALL? I WOULD LIKE SATURN TO FIX THE ISSUE SINCE THE BAD THING IS THEY KNOW ABOUT IT AND IF YOU ARE OUT OF WARRANTY YOU ARE PAYING FOR A PROBLEM SATURN SHOULD HAVE RECALLED, BUT INSTEAD THEY MAKE MONEY OFF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291442November 9, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2006 SATURN ION. SHE SMELLED A STRONG ODOR OF FUEL IN AND OUTSIDE OF THE VEHICLE. UPON FURTHER INSPECTION SHE NOTICED A PUDDLE OF GASOLINE OUTSIDE OF THE FUEL TANK. HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE;DELIVERY;FUEL PUMP). THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 71,000. THE CURRENT MILEAGE WAS 72,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291492November 9, 2009
FUEL SYSTEM, GASOLINE
FUEL LEAK ON 2006 SATURN ION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291259November 6, 2009
FUEL SYSTEM, GASOLINE
THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291136November 5, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH
2006 SATURN ION. IN AUGUST 2009 I WENT TO TURN OFF MY CAR AND THE KEY WOULD NOT COME OUT OF THE IGNITION SWITCH. AFTER SEVERAL MINUTES OF TRYING THE KEY CAME OUT OF THE SWITCH, BUT THE CAR WAS STILL ON. VERY DANGEROUS FOR A CAR TO BE ABLE TO LEFT RUNNING WITH NO KEY IN IT. TOOK TO THE SATURN DEALERSHIP WHO TOLD ME THAT EVEN THOUGH THIS WAS A COMMON PROBLEM, I WOULD HAVE TO PAY $370 FOR COST OF PARTS AND LABOR. LESS THAN 3 MONTHS AFTER BEING FIXED, MY KEY IS STARTING TO STICK IN THE IGNITION AGAIN AND THIS PROBLEM WILL PROBABLY REPEAT ITSELF AGAIN SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290941November 4, 2009
FUEL SYSTEM, GASOLINE
THE PAST MONTH MY CAR HAS GOTTEN HARDER TO START. NOV. 2 I STARTED SMELLING GAS. I HAD ASSUMED I WAS SMELLING EXHAUST PRIOR TO THIS AND PLANNED ON CHECKING FOR A VACUUM LEAK, SO I WAS DRIVING WITH MY WINDOWS DOWN. THE GAS SMELL GOT STRONGER AND WORSE AFTER A 186 MILE DRIVE HOME. I GOOGLED THE PROBLEM AND READ OF THE SAME SYMPTOMS RESULTING FROM A CRACKED HOSE ATTACHED TO THE FUEL PUMP. AFTER WORK I LOOKED UNDER THE HOOD AT HOME AND DIDN'T SEE ANYTHING. WENT TO DINNER AND BACK IN A SEPARATE CAR. AFTER BEING GONE 1.5 HOURS WE COULD SMELL GAS AS SOON AS WE GOT OUT OF THE CAR. LOOKING UNDERNEATH THERE WAS A SOFTBALL SIZE PUDDLE OF FUEL UNDERNEATH THE GAS TANK/FUEL PUMP AND FUEL ALL OVER THE BACKEND OF MY CAR. I TOOK IT TO THE DEALERSHIP THAT NIGHT. THE NEXT MORNING THE MECHANIC CALLS AND SAYS I NEED A NEW FUEL PUMP BECAUSE THE HOSE IS CRACKED AND IT'S ALL ONE ASSEMBLY. WITH THAT AMOUNT OF FUEL LEAKING IT SEEMS VERY HAZARDOUS TO ME. I SEE A RECALL POSTED OCT. 28TH BUT IT DOES NOT INCLUDE TEXAS FOR 2006. IT DOES INCLUDE TEXAS FOR 2007 THOUGH. I THINK I HAD FUEL LEAKING FOR A FEW WEEKS BEFORE IT WAS OBVIOUS. THESE NEED TO BE FIXED BEFORE SOMEONE IS HURT. PLEASE EXTEND THE RECALL TO TEXAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290970November 4, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, INTERIOR LIGHTING, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL*THE CONTACT OWNS A 2006 SATURN ION. WHEN THE VEHICLE WAS STATIONARY, THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THE TECHNICIAN STATED THE FAILURE WAS CONTRIBUTED TO A CRACK IN THE FUEL TANK LINE. THE FUEL PUMP WAS REPLACED BY AN INDEPENDENT MECHANIC. THE CONTACT HAD CONCERNS OF A POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 55,200 AND THE CURRENT MILEAGE WAS 55,595. UPDATED 12/07/09. *LJ THE DEALER ALSO FIXED THE FRONT WINDOW THAT HAD DROPPED INTO THE DOOR, A CRACKED SPEAKER AND DOME LIGHT. UPDATED 12/08/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290807November 3, 2009
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 SATURN ION. WHEN HE TURNS OFF THE ENGINE HE CANNOT REMOVE THE KEY FROM THE IGNITION. HE HAD TO PULL THE FUEL INJECTOR FUSE TO TURN THE VEHICLE COMPLETELY OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS AND THEY REINSTALLED THE SAME PARTS BACK IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED, AND HE WAS ADVISED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 37,455.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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