Saturn Ion Complaints (2006)

1,235 consumer complaints on file.

#10354381September 7, 2010
ELECTRICAL SYSTEM, STEERING
KEY WILL GET STUCK IN THE IGNITION AND WILL NOT COME OUT. IT WAS A SAFETY CONCERN BECAUSE THE VEHICLE COULD NOT BE TURNED OFF WITH THE KEY. THE ONLY WAY TO TURN OFF THE VEHICLE WAS TO PULL THE IGNITION FUSE OUT. THERE WAS NO IMPROPER USE OF THE IGNITION OR THE KEY PRIOR TO THE EVENT. THE DEALERSHIP REPLACED THE CYLINDER CASE AND KEY CYLINDER. THEY CHARGED FOR THE REPAIR IT WAS 800 DOLLARS FOR THE REPAIR. THE VEHICLE WAS OUT OF WARRANTY WITH ONLY 33000 MILES ON IT. THEIR SEEMS TO BE ALOT OF COMPLAINTS/BLOGS RELATING TO THIS ISSUE WITH THE ION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354044September 6, 2010
STEERING
I DRIVE A 2006 SATURN ION. FIVE NIGHTS AGO, I WAS DRIVING HOME WHEN A "POWER STEERING" ALERT CAME UP ON MY DASHBOARD, AND THEN ALL POWER STEERING WENT FROM THE CAR, MAKING IT ALMOST IMPOSSIBLE TO TURN. I STOPPED TO BUY SOME POWER STEERING FLUID, ASSUMING THAT WAS ALL IT NEEDED, BUT WHEN MY HUSBAND AND I TRIED TO FIND WHERE TO PUT THE FLUID UNDER THE HOOD, WE COULD NOT FIND IT. I STARTED THE CAR TO TRY TO GET HOME, AND THE POWER STEERING WAS WORKING FINE, THE ALERT FROM THE DASHBOARD GONE. THE NEXT MORNING, I BROUGHT THE CAR TO MY FATHER-IN-LAW TO SEE IF HE COULD FIND WHERE TO PUT THE FLUID AND HE COULD NOT. WE FOUND OUT THAT APPARENTLY SATURN CARS' STEERING ARE RUN ELECTRICALLY, SO THEY DO NOT REQUIRE FLUID. SINCE THAT FIRST NIGHT, THE POWER STEERING GOES OUT EVERY SINGLE DAY, AND WHEN I TURN THE CAR OFF AND BACK ON, IT WORKS AGAIN. SINCE IT'S EXTREMELY DANGEROUS TO DRIVE A CAR IN THIS CONDITION, I AM PLANNING TO TAKE MY ION TO A MECHANIC TOMORROW TO FIND OUT WHAT NEEDS TO BE REPAIRED, AND THE COSTS. I NO LONGER HAVE A WARRANTY, AND I AM VERY WORRIED THAT IT WILL BE A COSTLY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353737September 3, 2010
STEERING
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE VEHICLE COULD POTENTIALLY LOSE POWER STEERING CAPABILITIES AND THAT THE DEALER WOULD REPAIR THE ISSUE ONLY AFTER THE FAILURE OCCURRED. THE CONTACT WAS CONCERNED BECAUSE HE DID NOT KNOW IF AND WHEN THE FAILURE WOULD OCCUR. HE CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 33,000. UPDATED 12/23/10*LJ UPDATED 01/03/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353763September 3, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG ODOR OF FUEL OUTSIDE OF THE VEHICLE. ALSO, SHE OBSERVED FUEL LEAKING FROM THE FUEL TANK ONTO THE GROUND. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT SCHEDULED AN APPOINTMENT WITH AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 29,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353076August 31, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE DRIVING THE POWER STEERING LIGHT ILLUMINATED WITHIN A FEW SECONDS AND THE STEERING FAILED. SHE TURNED THE VEHICLE OFF FOR A FEW SECONDS ALLOWING THE STEERING TO RESET FOR A FEW SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY THE POWER STEERING PUMP. THE MANUFACTURER OFFERED ASSISTANCE TOWARD A NEW VEHICLE; YET, THEY WILL NOT ASSIST WITH THE STEERING FAILURE. THE VEHICLE WASN'T REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351477August 24, 2010
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START DUE TO THE IGNITION PASS LOCK SECURITY FEATURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350697August 20, 2010
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2006 SATURN ION QUAD COUPE AND MY KEY GOT STUCK IN THE IGNITION AND MY CAR WONT TURN OFF. THE KEY DOES NOT TURN AND THE "SHIFT LOCK" INSTRUCTIONS IN THE SATURN USER MANUAL DO NOT WORK. I TOOK MY CAR TO 3 GM DEALERS AND 2 OF THEM COULD NOT FIX IT AND SAY THEY HAVE NEVER SEEN ANYTHING LIKE THAT. I DO NOT KNOW WHAT TRIGGERED IT, I HAVE NOT HAD ANY OTHER ISSUES WITH MY KEY OR IGNITION BEFORE. I ENDED UP HAVING TO LEAVE MY CAR AT A GM DEALERSHIP. THEY WERE ALREADY CLOSED SO ONE OF THE GUYS PULLED THE FUSE THAT TURNS THE IGNITION OFF, HOWEVER THE KEY IS STILL INSIDE SO THE CAR IS STILL ON, THE DOORS WONT LOCK AND THE GM DEALERSHIP DOES NOT HAVE GATES TO PROTECT MY CAR. IN OTHER WORDS MY BATTERY WILL EVENTUALLY DIE AND THERE IS A RISK THAT MY CAR WILL GET STOLEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350644August 19, 2010
FUEL SYSTEM, GASOLINE
A WEEK AGO I STARTED TO GET THE SMELL OF FUEL INSIDE THE. CAR. I GOT SO BAD AFTER A WEEK THAT YOU CAN SMELL IT AS YOU GET OUT OF THE CAR. THE CAR STARTED TO MISS AND JERK WHILE I WAS DRIVING. I TOOK IT TO MY MECHANIC AND SAID IT WAS THE FUEL PUMP. MY MECHANIC IS CHARGING ME $310.00 FOR THE PUMP, AND $120.00 FOR LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350578August 19, 2010
ELECTRICAL SYSTEM:IGNITION
2006 SATURN ION. THE IGNITION KEY WOULD NOT TURN OFF. COULD NOT TURN OFF THE ENGINE! HAD TO TAKE IT TO A GARAGE TO TURN OFF AND FIX THE IGNITION FOR OVER $300. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350587August 19, 2010
ELECTRICAL SYSTEM
ON AUGUST 10, 2010, I WAS UNABLE TO REMOVE MY KEYS FROM THE IGNITION OF MY 2006 SATURN ION. THE CARE WOULD ALSO NOT TURN OFF. I TOOK IT TO AN AUTHORIZED SATURN SERVICE PROVIDER AND THEY WERE ABLE TO "FIX" THE PROBLEM BY CLEANING AND REPAIRING THE KEY LOCK CYLINDER AT A COST OF OVER $180 TO ME. ON AUGUST 18, 2010, I WAS UNABLE TO REMOVE MY KEYS FROM THE IGNITION AGAIN, BUT THIS TIME I WAS ABLE TO TURN THE CAR OFF. I TOOK IT TO THE SAME SERVICE PROVIDER AND THEY WERE NOT ABLE TO REPLICATE THE PROBLEM. I WAS TOLD THAT THERE REALLY WASN'T ANYTHING THEY COULD DO ABOUT THE PROBLEM UNLESS I WANTED THEM TO REPLACE THE KEY LOCK CYLINDER, WHICH WOULD COST ANOTHER $160+. I OPTED TO NOT SPEND THE ADDITIONAL MONEY SINCE I HAD ALREADY SPENT MONEY TO "FIX" THE PROBLEM THE WEEK BEFORE. INSTEAD I DECIDED TO CALL THE SATURN CUSTOMER CARE LINE PROVIDED BY GM TO FILE A COMPLAINT. THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO TO HELP ME SINCE THE CAR IS OVER WARRANTY AT 82,000 MILES. MY CAR IS ONLY 4 YEARS OLD AND FROM EVERYTHING I'VE HEARD, NO OTHER TYPE OF CAR HAS THIS PROBLEM AND IT HAS BEEN HAPPENING TO OTHER SATURN ION OWNERS THAT HAVE LESS MILES ON THEIR CARS THAN I DO. THIS IS OBVIOUSLY A DEFECTIVE PART AND NEEDS TO BE RECALLED. THERE IS A DANGER OF SOMEONE NOT BEING ABLE TO TURN THEIR CAR OFF AND POSSIBLY RUNNING OUT OF GAS OR NOT BEING ABLE TO GET HELP BECAUSE AN AUTHORIZED SERVICE PROVIDER MIGHT NOT BE OPEN AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350375August 18, 2010
ELECTRICAL SYSTEM
I OWN A 2006 SATURN ION. IGNITION KEY WILL GET STUCK FROM A FEW SECONDS TO SEVERAL MINUTES, WHILE I CAN HEAR THE IGNITION LOCK CLICKING INSIDE. I CALLED GM AND THEY TOLD ME THERE'S NOTHING THEY CAN DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350466August 18, 2010
ELECTRICAL SYSTEM
SATURN 2006 ION. KEY STICKS IN THE IGNITION. HAVE TAKEN IT IN 4 TIMES TO BE FIXED. THERE ARE SEVERAL PEOPLE WITH THIS KIND OF CARE WITH THIS PROBLEM. THE CAR RUNNING IS A MAJOR SAFETY HAZARD. WHY HAS THIS NOT BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349966August 17, 2010
ELECTRICAL SYSTEM
I HAVE A 2006 SATURN ION, THAT I JUST RECENTLY PURCHASED. I WAS DRIVING TO WORK AND MY CAR WOULD NOT TURN OFF. THE KEY WAS STUCK IN THE IGNITION AND COULD NOT BE PULLED OUT. I TOOK IT TO MIDAS AND CARX AND THEY SAID THEY HAD NEVER SEEN THIS WHERE THE CAR WOULDN'T TURN OFF. I HAD TO DRIVE FROM DEKALB TO GLENVIEW BECAUSE IT WAS THE ONLY PLACE WITH THE PART. THEY REPLACED THE CYLINDER AND KEY ASM-D. I NOTICED THE OTHER DAY ON CONSUMER AFFAIRS.COM THAT 50 PAGES WORTH OF PEOPLE HAD THE EXACT SAME PROBLEM WITH THE 2006 AND 2004 SATURN ION. THIS NEEDS TO BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350086August 17, 2010
ELECTRICAL SYSTEM:IGNITION
ARRIVED HOME AFTER WORK AND AS USUAL WENT TO TURN OFF CAR WHEN THE IGNITION KEY WOULD NOT TURN TO OFF POSITION. THE IGNITION SYSTEM WOULD NOT WORK. I CALLED THE ROAD SIDE ASSISTANCE AND WAS WALKED THRU THE PROCESS TO DISABLE CAR BY DISCONNECTING FUSE UNDER HOOD. I LATER HAD TO PAY FOR THE IGNITION SYSTEM TO BE REPLACED. EXTREMELY FRUSTRATING SINCE MY CAR WAS LESS THAN 3 YEARS OLD AT THE TIME. I HAD PURCHASED THE CAR BRAND NEW BACK IN MARCH 2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349580August 16, 2010
FUEL SYSTEM, GASOLINE
FUEL PUMP CRACKED, LEAKING FUEL- IN MISSOURI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349671August 16, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA # 09V41900. MY 2006 ION HAD THIS EXACT ISSUE AND I HAD TO REPAIR AT MY OWN COST BECAUSE I LIVE IN MARYLAND. MY CAR WAS LEAKING FUEL AS DESCRIBED IN THIS RECALL. IT'S THE SAME CAR WITH THE SAME DEFECTIVE PART, BUT I WASN'T ELIGIBLE FOR THE RECALL REPAIR. THIS IS AN OUTRAGE!! WHY SHOULD IT MATTER WHAT STATE I LIVE IN? IF IT IS SUPPOSEDLY RELATED TO TEMPERATURE EXTREMES, THE EAST COAST HAS BEEN ABNORMALLY HOT THIS YEAR. IT STILL SHOULDN'T MATTER. I HAD TO GET IT REPAIRED BECAUSE I NEEDED MY CAR. I SHOULD BE REIMBURSED BY GM FOR THIS REPAIR. DIDN'T MY TAX DOLLARS ASSIST IN THE GM BAILOUT????? I HAVE CONTACTED MY SENATOR, MY STATE'S ATTORNEY GENERAL AND MY PERSONAL ATTORNEY. THERE IS SIMPLY NO ARGUMENT AS TO WHY THIS MONEY SHOULDN'T BE REFUNDED TO ME. PLEASE REPLY. UPDATED IVOQ 12/22/10*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349343August 14, 2010
AIR BAGS, ELECTRICAL SYSTEM
AUTO ACCIDENT ON 8/11/10 . ACCIDENT TOTALED FRONT END OF CAR. AIR BAGS DID NOT DEPLOY, ON STAR DID NOT WORK COULD NOT CALL FOR HELP, ELECTRIC SYSTEM FAILED AND COULD NOT OPEN DOORS, WINDOWS. EMT HAD TO BREAK REAR WINDOW GLASS TO GET TO ME TO HELP. SEAT BELT HAD MADE SEVERE PAIN IN CHEST. WAS TAKEN TO HOSPITAL FOR HELP WITH THE PAIN.AM STILL SUFFERING SEVERE PAIN. AUTO IS A 2006 SATURN ION. INSURANCE CO IS EVALUATING THE DAMAGE TO AUTO. AS A SENIOR ELDERLY WOMAN AND CANNOT DEPEND ON AUTO TO GET HELP WHEN NEEDED, THAT IS VERY SCARY. THAT IS WHAT I PAY MONTHLY FEES TO ON STAR FOR. I WANT TO FEEL SAFE IN MY AUTO. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10349011August 12, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2006 SATURN ION. WHILE ATTEMPTING TO TURN THE VEHICLE OFF THE CONTACT NOTICED THAT THE KEY WOULD NOT TURN AND IT COULD NOT BE RELEASED FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 41000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348635August 11, 2010
STEERING
I WAS DRIVING DOWN THE ROAD AND THE CAR BEEPED AS IF WARNING ME AND THE WORDS POWER STEERING CAME ACROSS MY CAGES. WHILE DRIVING DOWN THE ROAD THE POWER STEERING WENT OUT. I PULLED OVER TO CHECK OUT CAR AND TURNED OFF CAR, I COULDN'T TELL WHAT THE PROBLEM WAS SO I STARTED THE CAR BACK UP AND HAD POWER STEERING, BUT NO MORE THAN A MINUTE WENT BY AND IT DID IT AGAIN. I REPEATED MY SAME PROCESS, I WAS ABLE TO CRIPPLE THE CAR HOME. AFTER FURTHER CHECKING INTO THIS I HAVE FOUND THAT THERE ARE SO MANY MORE OF THE SAME CAR WITH THIS ISSUE. THIS IS VERY DANGEROUS BECAUSE OF THE NATURE OF THE PART AND WHEN IT CAN GO OUT WITHOUT WARNING. IF YOU ARE IN A MAJOR TURN AND IT GOES OUT YOU DO NOT HAVE TIME TO COMPENSATE FOR THE POWER LOSS AND WILL MOST DEFINITELY CAUSE A WRECK OR EVEN SERIOUS INJURY TO MYSELF OR OTHERS. THAT BEING SAID WITH SO MANY OTHERS WITH THE SAME PROBLEM THIS IS OBVIOUSLY A RECALL ISSUE AND NEEDS TO BE CORRECTED. AT THIS TIME IM LOOKING INTO PARTS AND LABOR TO HAVE MY CAR FIXED BECAUSE I HAVE TO, BUT THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348730August 11, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE THE KEY WOULD NOT TURN IN ORDER TO SHUT THE VEHICLE OFF. THE CONTACT DROVE THE VEHICLE TO THE NEAREST DEALER WHO REMOVED A FUSE TO THE FUEL INJECTOR AND SHUT THE VEHICLE OFF. THE DEALER ALSO REPLACED THE IGNITION SWITCH CYLINDER WHICH MADE IT IMPOSSIBLE FOR THE VEHICLE TO SHUT OFF. THE CONTACT HAD NOT CALLED THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE CONTACT WAS CONCERNED THAT THERE WAS NOT A NHTSA RECALL RELATED TO THE IGNITION SWITCH FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 26,166.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Ion