Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10320979March 19, 2010
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 10-15 MPH, WITHOUT WARNING THERE WAS A LOSS OF POWER STEERING . THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO CONTINUE IN OPERATION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321117March 19, 2010
ELECTRICAL SYSTEM
THE IGNITION KEY DOES NOT COME OUT EASILY AFTER THE CAR ENGINE IS TURNED OFF. LAST YEAR,ONE DAY, THE KEY WOULD NOT TURN AT ALL AND THE ENGINE KEPT RUNNING FOR ABOUT 4 HOURS BEFORE SATURN DEALER CAME TO SHUT OFF THE ENGINE. THE DEALER REPLACED THE IGNITION KEY CYLINDER. BUT THE PROBLEM PERSISTS. IT IS SO OFTEN NOW THAT I AM NOT DRIVING MY SATURN. I FEAR THE KEY WILL,ONE DAY, GET STUCK AND NOT COME OUT AT ALL. GMC HAVE BEEN INFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320077March 16, 2010
STEERING
WHILE DRIVING MY 2007 SATURN ION'S POWER STEERING STOPS WORKING AND THE PWR STR MESSAGE IS GIVEN ON THE CONSOLE. THIS IS A HUGE SAFETY ISSUE AS THE CAR IS VERY HARD TO STEER WHEN THE POWER STEERING GOES OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320157March 16, 2010
STEERING
FOR THE PAST THREE WEEKS, THE POWER STEERING ON MY 2007 SATURN ION TURNS OFF WHILE I'M DRIVING. I HAVE TO TURN OFF THE CAR AND RE-START IT. IT HAS HAPPENED WHILE I'M GOING OVER 55 MPH ON THE HIGHWAY. IT HAPPENS AT LEAST 6 TIMES PER DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319182March 12, 2010
STEERING
POWER STEERING GOES OUT AFTER ONLY A FEW MOMENTS RUNNING. DIFFICULTY STEERING AT LOW SPEEDS. EXACT SAME COMPLAINTS AS THOSE IN THE GM RECALL, THOUGH THE 2007 SATURN ION WAS NOT INCLUDED IN THAT RECALL. THE POWER STEERING GOES OUT EVERY TIME THE VEHICLE IS USED. DEALER SAID TO FIX IT WOULD NORMALLY REQUIRE A POWER STEERING MOTOR TO BE REPLACED, BUT SINCE SATURN IS DISCONTINUED, GM WILL ONLY PROVIDE ENTIRE STEERING COLUMN ASSEMBLIES AS A FIX. INCIDENT DATE IS APPROXIMATE, THOUGH IT RECURS EVERY DAY THE CAR IS USED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319206March 12, 2010
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING WOULD WORK AS DESIGNED; HOWEVER ONCE THE ENGINE WAS WARM, THE POWER STEERING WOULD SPORADICALLY FAIL. THE FAILURE OCCURRED AT VARIOUS SPEEDS. ONCE THE VEHICLE HAD COOLED, THE POWER STEERING WOULD RESET ITSELF. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318824March 11, 2010
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE KEYS BECAME WEDGED IN THE IGNITION SWITCH AND THE CONTACT COULD NOT SHUT THE ENGINE OFF. THE BATTERY WAS DISCONNECTED IN ORDER TO SHUT OFF THE ENGINE AND THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER COULD NOT CORRECT THE FAILURE. THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 41,297 AND THE CURRENT WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318984March 11, 2010
STEERING
ON MARCH 10, 2010, THE POWER STEERING ON MY 2007 SATURN ION TURNED OFF. I HAD TO TURN OFF THE CAR AND RESTART IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318576March 10, 2010
STEERING
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WE HAVE OWNED A 2007 SATURN ION 4 DOOR FOR ABOUT 2 1/2 YEARS. WE BOUGHT IT NEW. THE CAR HAS ABOUT 54,000 MILES ON IT NOW. IN THE MID 40,000 MILE RANGE, WHENEVER WE WOULD MAKE MANY TURNS (WE LIVE IN THE MOUNTAINS--FEW STRAIGHTAWAYS), THE ELECTRIC POWER STEERING STARTED GOING OUT. THE CAR CAN STILL BE STEERED, BUT WITH DIFFICULTY. THIS PROBLEM IS ONLY GRADUALLY GETTING WORSE. UPON TURNING THE IGNITION OFF AND RESTARTING, THE POWER STEERING WORKS AGAIN, ALTHOUGH A FEW TURNS MORE, THE STEERING WILL GO OUT YET AGAIN UNTIL THE MOTOR (OR WHATEVER??) COOLS OFF. RECENTLY, THERE WAS A MASSIVE RECALL RE THIS PROBLEM WITH CHEVY COBALTS AND OTHER NEAR SATURNS. I UNDERSTAND THE SATURN ION IS BASICALLY THE SAME AND USED THE SAME STEERING MECHANISM THAT HAS FAILED WITH THE COBALTS AND CLONES. WITH THE ABOVE, IT WOULD SEEM REASONABLE TO INCLUDE THE IONS IN THE RECALL. THIS IS NOT AN UNCOMMON PROBLEM WITH THE IONS AS INTERNET TRAFFIC CONFIRMS. PLEASE INCLUDE THE IONS WITH THIS RECALL. THE PARTS INVOLVED ARE THE SAME AND THE CHANCES OF ACCIDENTS, OR WORSE, NO DIFFERENT. THANK-YOU, [XXX] PS SATURN CUSTOMER SERVICE STATES THAT THEY ARE NOT AWARE OF THIS PROBLEM AND THAT THEY ARE NOT INCLUDED IN THE RECALL. IT SEEMS SATURNS HAVE BEEN OVERLOOKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318354March 10, 2010
STEERING:ELECTRIC POWER ASSIST SYSTEM
POWER STEERING SHUTS OFF AT RANDOM TIMES. IT IS ELECTRIC POWER STEERING AND A WARNING IS DISPLAYED ON THE DASH. IF, I SIMPLY TURN THE CAR OFF AND THEN BACK ON THE POWER STEERING WORKS FINE AGAIN. IT CAN HAPPEN AGAIN AFTER A FEW MINUTES, OR NOT FOR A WEEK. THERE DOES NOT SEEM TO BE ANY COMMON CONDITION THAT CAUSES THIS, IT IS TOTALLY RANDOM. *TR UPDATED IVOQ. 07/29/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318365March 10, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE THE VEHICLE WAS TRAVELING AT A SPEED OF 45 MPH THE CONTACT NOTICED THAT THE POWER STEERING SUDDENLY STOPPED FUNCTIONING. AFTER RESTARTING THE VEHICLE THE FAILURE CORRECTED ITSELF AND THE POWER STEERING WAS PERFORMING NORMALLY. THE FAILURE HAS NOT BEEN DIAGNOSED. THE CURRENT AND FAILURE MILEAGES WERE 69800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318370March 10, 2010
EQUIPMENT:MECHANICAL, STEERING
2007 SATURN ION HAS A POWER STEERING PROBLEM WHICH CAUSE THE STEERING TO LOCK AND HARD TO STEER IT CAN NOT BE REPAIRED BY PUTTING IN POWER STEERING FLUID, IT DOESN'T WORK THE ELECTRICAL LIGHT APPEARS ON THE DASH. THIS OCCURS AFTER ONLY 33,000 MILES, AND THE ONLY WAY TO CORRECT IT IS TO PUT A NEW MOTOR MODULE AND SWITCH WITH A REPAIR COST OF $997.00. AFTER SURFING THE INTERNET, WE ARE ONE OF MANY WHO ARE EXPERIENCES THIS PROBLEM. I ASK IF A DEATH HAS TO OCCUR IN ORDER FOR THIS TO BECOME A RECALL VEHICLE. INCIDENTALLY, MY 17 YEAR OLD DAUGHTER WAS UNDER THE WHEEL WHEN THIS HAPPEN TO OUR CAR. PLEASE DO NOT LET A DEATH HAPPEN TO HAVE A RECALL. I WILL CONTINUE WRITING MY CONGRESSMAN, SENATOR AND WHO EVER WILL LISTEN. DURING MY FIRST COMPLAINT TO THE GM COMPANY, I HAD SPOKEN TO SOMEONE IN CANADA A SALES SPECIALIST WHO INFORM ME THAT ITS NOTHING WE CAN DO ABOUT IT AND HE HAD NO KNOWLEDGE OF EVEN AWARE OF THE VEHICLE MAKE OR MODEL. IF ANYONE GET HURT BECAUSE OF THIS DEFECT, WE WILL TAKE EVERY LEGAL MATTER NECESSARY. ALSO, AFTER HAVING THE REPAIRS TAKEN CARE OF WE HAD TO TAKE IT BACK TO HAVE IT REPLACED AGAIN AFTER DRIVING IT FOR A WEEK. ANOTHER NE POWER STEERING MODULE AND MOTOR HAD TO BE PUT BACK ON AGAIN. LOOK AT YOUR COMPLAINTS CONCERNING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317961March 9, 2010
VEHICLE SPEED CONTROL
HAD A RECALL ON 2007 SATURN ION AND WAS TOLD THAT BENNET MOTOR COMPANY WAS NOT CORRECTING THE PROBLEM AS SATURN HAS CLOSED WHAT ARE WE SUPPOSE TO DO ALSO HAD A PROBLEM WITH THE GAS PEDAL ON THIS CAR ALSO IT WOULD NOT GO AS IT WAS NOT GETTING GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318321March 9, 2010
STEERING
ON TUESDAY, MARCH 9, 2010, THE POWER STEERING ON MY 2007 SATURN TURNED ITSELF OFF FOUR TIMES WHILE I WAS DRIVING HOME FROM WORK. I HAD TO STOP AND RESTART MY CAR EACH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317541March 7, 2010
STEERING
THE POWER STEERING ON MY 2007 SATURN 4S ION TURNED OFF WHILE I WAS DRIVING FOUR TIMES ON SATURDAY, MARCH 6, 2010. IT HAS HAPPENED MULTIPLE TIMES IN THE PAST TWO WEEKS. I PULLED OVER, TURNED OFF THE ENGINE AND RESTARTED THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317291March 6, 2010
STEERING
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2007 SATURN ION - STEERING: ELECTRONIC POWER ASSIST - GM HAS RECALLED THIS ON THE COBALT WHICH SHARES THE SAME EXACT SYSTEM WITH THE SATURN ION ASWELL AS OTHER GM VEHICLES. MY 2007 SATURN ION IS EXPERIENCING THIS DEFECT WHEN I TOOK IT TO THE DEALERSHIP THE MECHANIC EXPLAINED THAT THIS IS A COMMON ISSUE (THE POWER STEERING SYSTEM RANDOMLY SHORTS AND CAUSES DRIVING HAZARDS) THEY SAID IT HAS NOT BEEN RECALLED YET BUT IT IS SEEN QUITE OFTEN FOR ALL GM VEHICLES WITH THAT SYSTEM AND THAT IT IS ALWAYS 1 OF 2 THINGS THE EPS(ELECTRONIC POWER ASSISTED STEERING) OR THE STEERING COLUMN. THEY BOTH HAVE CHIPS WHICH ARE FAULTY HE EXPLAINED. NOW THAT MY WIFE AND I SEE THAT THESE PARTS ARE AT SOMEONE'S ATTENTION BUT NOT FULLY WE HAVE DECIDED TO MAKE THIS COMPLAINT. YOU MAY CONTACT US AT [XXX] - THIS PROBLEM OCCURS AT RANDOM AFTER STARTING THE VEHICLE AND CAN CAUSE A WRECK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317018March 5, 2010
STEERING:COLUMN
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE THE CONTACT WAS DRIVING 50MPH HE NOTICED A CHIME NOISE COMING FROM THE DASHBOARD, MOMENTS LATER THE VEHICLE NO LONGER HAD POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT HAD THE STEERING COLUMN REPLACED. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 71000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317222March 5, 2010
STEERING
MY DAUGHTER WAS DRIVING HER 2007 SATURN ION COUPE ACROSS THE BEN FRANKLIN BRIDGE IN PHILADELPHIA, PA AND THE POWER STEERING FAILED. THE DASHBOARD LIGHT CAME ON AND THE STEERING CUT OUT 5 TIMES. IT WAS VERY DIFFICULT TO MANEUVER THE CAR AND THE STEERING WOULD TEMPORARILY GO TO POWER AND THEN BACK TO MANUAL. THERE IS NO PLACE TO PULL OVER. SHE STAYED CALM AND WAS ABLE TO GET TO A SAFE PLACE TO PULL OVER AND AVOIDED AN ACCIDENT. WE TOOK THE CAR TO THE DEALERSHIP FOR A POWER STEERING ASSIST REPLACEMENT TODAY. THE COST WAS $500. I CHECKED ON THE INTERNET AND APPARENTLY THIS IS A COMMON PROBLEM SINCE 2004. WE BOUGHT THIS CAR BECAUSE IT HAD A HIGH SAFETY RATING AND ONSTAR DIAGNOSTICS. WE CONTACTED ONSTAR TO CHECK TO SEE WHAT THE PROBLEM WAS WITH THE STEERING. ONSTAR APPARENTLY DOES NOT HAVE ACCESS TO STEERING FAILURE..AT LEAST I WOULD KNOW THAT SHE GOT HURT WHEN IT FAILS AGAIN. MY QUESTION TO YOU IS WHY HAS THIS PROBLEM BEEN ALLOWED TO GO ON FOR 6 YEARS. I SAW NO WARNING ABOUT THIS WHEN WE RESEARCHED THE CAR. WHEN I MADE A SPECIFIC INQUIRY ONLINE, THOUSANDS OF SIMILAR INCIDENTS ARE REPORTED. MY DAUGHTER IS A 20 YEAR OLD COLLEGE STUDENT..SHE ISN'T EVEN DONE WITH THE PAYMENTS ON THE CAR, YET ON A CLEAR DAY ON A ROUTINE TRIP SHE COULDN'T KEEP CONTROL OF THE CAR. THANK YOU FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316604March 4, 2010
STEERING
THE POWER STEERING IN MY 2007 SATURN ION WOULD CUT OUT RANDOMLY AS I DROVE DOWN THE ROAD. THIS WAS A SERIOUS SAFETY CONCERN FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316307March 3, 2010
STEERING
TL*THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 15 MPH THE POWER STEERING WARNING LIGHT ILLUMINATED AND SHE HAD TO USE FORCE TO DRIVE ONTO THE SIDE OF ROAD. SHE THEN TURNED THE VEHICLE ON AND OFF WHEN SHE NOTICED THAT THE POWER STEERING BEGAN TO WORK NORMALLY. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS NOTHING WRONG WITH IT. SHE WILL HAVE AN ADDITIONAL DIAGNOSTIC TEST PERFORMED ON THE VEHICLE BY ANOTHER DEALER. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 36000 AND THE CURRENT MILEAGE WAS 45554.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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