Saturn Ion Complaints (2005)

573 consumer complaints on file.

#10778245September 28, 2015
STEERING
POWER STEERING COMPLETELY FAILED WHILE CAR WAS MOVING. NO WARNING LIGHTS CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762569September 9, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT NOTICED FUEL LEAKING OUT OF THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. UPDATED 11/19/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733992July 14, 2015
FUEL/PROPULSION SYSTEM
THIS CAR LEAKS FUEL WHEN FILLED AND YOU CAN SMELL FUEL COMING FROM THE CAR AT ALL TIMES. THE CHECK ENGINE LIGHT IS ON AND THE CODE INDICATES THAT FUEL IS EVAPORATING FROM THE TANK. THIS MAKE AND MODEL HAS BEEN RECALLED IN SEVERAL SOUTHERN STATES WHERE THE FUEL EVAPORATES MORE QUICKLY DUE TO THE TEMPERATURE. THE PROBLEM IS WORSE AS THE TEMPERATURE INCREASES. MR. GOODWRENCH AND GM REFUSE TO CORRECT THIS PROBLEM WITHOUT CHARGING FOR THEIR OWN DIAGNOSIS. IT DOES NOT TAKE CERTIFIED MECHANIC TO WATCH THE FUEL DRIP ONTO THE GROUND OR TO READ A CODE THAT HAS ALREADY BEEN READ. I HAVE OPENED A CLAIM WITH GM BUT THE MOST ASSISTANCE THAT IS GIVEN IS TO SCHEDULE A SERVICE CALL & TOW AT MY EXPENSE. I WILL NOT DRIVE A CAR LEAKING GAS AND ENDANGER MY LIFE AND OTHERS TO PAY TO FIND OUT IT IS STILL LEAKING GAS FROM MR. GOODWRENCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730423June 25, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE VEHICLE HESITATED UPON TURNING THE KEY IN THE IGNITION AND AN ABNORMAL NOISE WAS PRESENT. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESET THE COMPUTER BY RESTARTING THE VEHICLE EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER RECALL AND THEY REPAIRED THE VEHICLE FOR THE IGNITION SWITCH FAILURE. THE CONTACT ALSO NOTICED STRONG FUMES EMITTING FROM OUTSIDE AND INSIDE THE VEHICLE AND IT IDLED ROUGHLY. THE DEALER DID NOT DIAGNOSE THE FUEL SYSTEM FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) MONTHS AGO AND WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725622June 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START DURING COLD TEMPERATURES. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO START THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT ABLE TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714956May 6, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2005 SATURN ION. WHILE DRIVING AT 50 MPH, THE VEHICLE CRASHED INTO THE GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10683342March 19, 2015
ELECTRICAL SYSTEM
2005 SATURN ION. CONSUMER WRITES IN REGARDS TO THE CUSTOMER REIMBURSEMENT REQUEST FORM. *SMD THE IGNITION LOCK CYLINDER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694742March 17, 2015
AIR BAGS, VEHICLE SPEED CONTROL
AFTER OWNING THIS CAR FOR A FEW YEARS NOW AND BECOMING HIGHLY INVOLVED IN THE FORUMS. I'VE LEARNED THAT IT'S A COMMON ISSUE FOR THE CLOCK SPRING TO BREAK. WHEN IT DOES, IT CUTS POWER PERMANENTLY TO THE DRIVER AIR BAG, AND CRUISE CONTROL UNTIL REPAIRED. THIS IS A BIG SAFETY CONCERN AS NO POWER TO THE AIRBAG WOULD RESULT IN MORE SERIOUS INJURY OR POSSIBLY DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693449March 11, 2015
ELECTRICAL SYSTEM
MY CAR SET A CODE FOR WHAT I RESEARCHED HAS A RECALL AND I JUST PURCHASED THIS CAR JAN. 16, 2015. HOW DO I TAKE CARE OF THIS AS IT COULD BE A HORRIBLE PROBLEM. IT NEEDS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690333February 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION CAUSING THE BATTERY TO RUN OUT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT GEAR ASSEMBLY NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683883February 17, 2015
ENGINE
ENGINE WOULD NOT DE-ACCELERATE AND HITTING THE BRAKES DID NOT STOP THE VEHICLE. I WAS PASSING CARS ON A HIGHWAY,AND I COULD NOT GET THE ENGINE TO DOWN SHIFT. IT FELT LIKE IT WAS IN CRUISE CONTROL, AND IT WAS NOT. I HIT THE CRUISE CONTROL BUTTON TO MAKE SURE I HAD NOT HIT IT BY MISTAKE. I HAD NOT. I DOWN SHIFTED INTO LOW GEAR THAT DID NOT STOP THE ENGINE FROM RACING. I PUT IT IN NEUTRAL THAT DIDN'T HELP. I MANAGED NOT TO HIT ANY CARS. I PUT THE CAR IN A SNOW BANK NEAR A GUARD RAIL. THERE WAS NO CRASH BECAUSE I MIRACULOUSLY KEPT THE CAR UNDER MY CONTROL AND THE SNOW/ICE KEPT ME FROM HITTING THE GUARD RAIL. (I FELT LIKE I WAS GLIDING.) AT SOME POINT WHEN I WAS IN THE SNOW BANK, I HEARD THE ENGINE FINALLY KICK ITSELF DOWN. I CALLED THE LOCAL POLICE FOR A TOW TO MY DEALERSHIP. THE DEALERSHIP TRIED TO BLAME ME, BUT I TOLD THEM IT WAS MECHANICAL FAILURE. I WAS INFORMED THAT THERE SHOULD HAVE BEEN OVERRIDES. THERE WERE NOT. THE CAR WAS REPAIRED. I WAS TOLD THAT THERE WAS A HIGH AND LOW VOLTAGE READING TO THE ACCELERATOR PEDAL, AND POSSIBLE THROTTLE ISSUE. BATTERY REPLACED, PEDAL REPLACED, AND THROTTLE BODY SERVICE PERFORMED. I WAS TOLD THAT THIS WAS "A PERFECT STORM." LATER I WAS TOLD BY AN INDEPENDENT MECHANIC THAT THE FLY BY WIRE SYSTEM WAS THE ISSUE. THIS IS UNACCEPTABLE. I WAS AT RISK AND SO WAS EVERYONE ELSE. I DO NOT FEEL COMFORTABLE DRIVING KNOWING THAT AT ANY TIME THIS COULD OCCUR AGAIN TO ME OR TO ANY OTHER CAR ON THE ROAD THAT HAS A FLY BY WIRE SYSTEM. I MAINTAIN MY VEHICLE BY REGULAR VISITS TO DEALERSHIP MECHANICS, AND THERE WERE LESS THAN 100,000 MILES ON MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683908February 17, 2015
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE POWER STEERING FAILED TO OPERATE ONCE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V171000 (ELECTRICAL SYSTEM) AND 14V153000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683273February 13, 2015
ENGINE, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE VEHICLE WAS REPAIRED UNDER SPECIAL POLICY 10187 AT THE DEALER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE COMPLETELY SHUT OFF AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRONIC POWER STEERING CONTROL MODULE FAILED, THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. UPDATED 4/13/15*CN UPDATED 9/20/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682140February 9, 2015
ELECTRICAL SYSTEM, ENGINE
TL*THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681663February 6, 2015
STEERING, UNKNOWN OR OTHER, EQUIPMENT ADAPTIVE/MOBILITY
TOOK MY SATURN 2005 TO INTEGRITY CHEVROLET IN CHATTANOOGA, TN 4235359455 ACCORDING TO INSTRUCTIONS ON RECALL LETTER (13454) AND RECEIVED A RENTAL (WAS TOLD IT COULD TAKE WEEKS ) 2 DAYS LATER GOT A MESSAGE THAT MY CAR WAS MIRACULOUSLY FIXED. JOSH BAUGH STATED MY CAR WAS READY AND REPAIRED.CONFUSED, WENT TO GET MY CAR AND UPON ARRIVING AT MY HOME, THE KEY WOULDN'T COME OUT OF THE IGNITION AGAIN.CONTACTED JOSH BAUGH AGAIN AND HE SAID TO BRING THE CAR BY WHEN I GOT A CHANCE.RECEIVED A CALL FROM GM STATING THE PART FOR MY CAR WAS IN AND TO BRING THE CAR TO BE REPAIRED.WAS JUST TOLD BY THE WONDERFUL DEALERSHIP CAR WAS REPAIRED. TOOK MY CAR BACK AND NO REPAIRS HAD BEEN DONE.THEY LIED. LEFT MY CAR AGAIN AND ABOUT A WEEK LATER THEY CALL AND I GO TO PICK IT UP.TOLD ME THE BATTERY WAS DEAD I NEEDED TO BUY ANOTHER ONE I DONT THINK SO BECAUSE THEY WERE THE ONES THAT RAN THE BATTERY DOWN BY LEAVING THE KEY IN THE IGNITION (I JUST HAPPENED TO STOP BY GOT SOMETHING OUT OF MY CAR A DAY AFTER I LEFT IT OPENED THE DOOR THERE WAS THE KEY STILL STUCK IN THE IGNITION.I ALSO SUBMITTED RECEIPTS IN JUNE OF 2014 FOR IGNITION REPLACEMENT FOR THE SAME CAR. NO RESPONSE RESUBMITTED RECEIPTS DEC 2014 JOSH BAUGH EMAIL NEEDED THE ORIGINAL RECEIPTS.FEBRUARY 5TH 2015 TOOK THE RECEIPTS AND SAID THE RECEIPTS NEEDED TO HAVE THE VIN # BUT THEY COULD SEE IT HAD MY NAME AND 2005 SATURN AND THE IGNITION HAD TO REPLACED BY LOCK AND KEY COMP BECAUSE KEY WAS STUCK AND RUN BATTERY DOWN (AT 10:30 AT NIGHT)THEY COULD WRITE THE VIN # IN FOR ME. TO MY SURPRISE (NOT REALLY) A MESSAGE THE REIMBURSEMENT COULDN'T BE DONE BECAUSE WASN'T A VIN # ON RECEIPT ITS NOT LIKE WE ARE ALL TRYING TO GET REIMBURSED FOR SOMETHING WE DIDN'T PAY FOR OR SOME GOVERNMENT BAILOUT!I AM CONTACTING YOU TO LET YOU KNOW THIS DEALERSHIP LIED AND CONTINUES TO TRY TO PREVENT CUSTOMERS FROM RECEIVING THE PROMISES OF THE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679662January 29, 2015
ELECTRICAL SYSTEM
MY CAR'S BATTERY KEEPS DYING ON ME. IT WILL DO SO IF I'M DRIVING OR IF IT IS PARK AND SITS. THE BATTERY DRAINS. I HAVE DRIVEN THE CAR, THE BATTERY LIGHT WILL COME ON AND THEN NO POWER (VERY SCARY WHEN DRIVING!!). THE CAR HAS BEEN PARK AND COMPLETELY DIES AND I WILL NEED A HOT SHOT. I HAD THE CAR TOWED IN TO THE GM DEALERSHIP IN OWINGS MILLS, MD AND THEY TOLD ME THAT THE CAUSE IS BECAUSE OF THE NOTICE OF THE VEHICLE TRANSMISSION SHIFTER NEEDS TO BE REPLACED. I AM STILL WAITING FOR THIS TO BE FIXED. THE CAR IS AT THE DEALERSHIP AND I HAD TO CALL THEM SO THAT THEY COULD TELL ME THAT THE PART ISN'T AVAILABLE ANYWHERE AND I HAVE TO WAIT. THEY WANTED ME TO PICK UP THE CAR AND DRIVE IT OFF THE LOT AND THIS CAR ISN'T SAVED TO DRIVE (REASON WHY I HAD IT TOWED THERE). I REQUESTED A LOANER VEHICLE WHILE THE PART COMES IN ON 1/29/15 AND I'M WAITING TO HERE BACK FROM THE MANAGER BUT HAVE NOT RECEIVED A LOANER CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670847January 7, 2015
AIR BAGS, SEAT BELTS, STEERING
I WAS DRIVING MY CAR AND A DEER RAN OUT IN FRONT OF ME, I WAS ABLE TO MISS THAT ONE BUT ANOTHER ONE CAME OUT AND I HIT IT. IT HIT SO HARD AND MY STEERING WAS HARD LIKE A CAR WITHOUT POWER STEERING AND THE BRAKES WERE LIKE THAT TOO. THE AIRBAGS DID NOT DEPLOY NOR DID THE SAFETY BELTS CATCH ME AND MY GRANDDAUGHTER. IT DID $3500.00 WORTH OF DAMAGE TO MY CAR AND MY HEAD SLAMMED UP AGAINST THE DRIVER WINDOW, MY GRANDDAUGHTER WAS IN HER CARSEAT BUT I HAD IT IN THE FRONT SEAT SO IT RELEASED THE CARSEAT. SHE HAD BRUISES AND A BLACK EYE, AND NOW 3 YEARS LATER, THAT SAME EYE IS CAUSING HER PROBLEMS SEEING. EVERYDAY I FEEL SO BAD BECAUSE SHE WAS IN MY SATURN THAT NIGHT. PEOPLE ASKED ME OVER AND OVER WHAT ABOUT YOUR AIRBAGS, ETC. I NEVER KNEW WHAT TO SAY UNTIL I STARTED GETTING THE RECALLS AND REALIZED WHAT GM HAD KNOWN ALL ALONG ABOUT MY IGNITION. THIS YEAR MY CAR GOT STUCK IN THE RUN POSITION AND I CALLED THE DEALERSHIP AND WAS TOLD THEY WERE GONE FOR THE DAY. I UNHOOKED THE BATTERY CABLES AND THE CAR STILL WOULD NOT TURN OFF. FINALLY AFTER TOTAL DISGUST, ALL OF A SUDDEN THE ANTIFREEZE OVERFLOW TANK LID POPPED OFF AND SHOT ANTIFREEZE EVERYWHERE, IT JUST BARELY MISSED MY GRANDDAUGHTER AND MYSELF. THE DEALERSHIP COYLE CHEVROLET OF CLARSKVILLE IN CAME AND PICKED UP THE CAR, AND IN THE PROCESS RIPPED THE WIND SHIELD FOR THE SUNROOF OFF, AND CALLED ME TO TELL ME MY CAR NOW HAD A NOISE IN THE LOWER END OF THE ENGINE AND IT WOULD BE $600.00 AND UP. THEY TEST DROVE IT, AND TOLD ME THERE WAS NO ANTIFREEZE IN IT. I HAD ALREADY TOLD THEM WHAT HAPPENED. GM AND COYLE BOTH SAY SORRY THE IGNITION IS THE ORIGINAL REASON FOR THE ENGINE THAT IS NOW LOCKED UP AFTER I WAS TOLD I HAD TO COME GET IT OR I WOULD BE CHARGED A STORAGE FEE LOCKED UP ON ME ON THE EXPRESSWAY HOME. THAT WAS IN SEPTEMBER AND I STILL HAVE NOTHING AND THEY WON'T HELP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10670420January 6, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS IS NOT THE FIRST PROBLEM I HAVE HAD WITH THIS VEHICLE NOR WAS IT THE LAST. JUST ONE THAT I HAVE DOCUMENTED. THE VEHICLE COMPLETELY WOULD NOT START AND I HAD TO HAVE IT TOWED TO EPPERLY TIRE AND AUTO. THE DAY BEFORE THE CAR SHUT OFF WHILE I WAS AT A RED LIGHT AND IT TOOK CRANKING MULTIPLE TIMES BEFORE I COULD GET IT TO START AGAIN. I WAS TOLD BY EPPERLY THAT THIS WAS BECAUSE I NEEDED A NEW STARTER AND THE WIRING IN MY VEHICLE NEEDED TO BE REPLACED. I GOT ALL NEEDED REPAIRS. THIS DID NOT FIX THE ISSUE, THE VEHICLE IS STILL SHUTTING OFF WHILE I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669675January 2, 2015
STEERING
GM SENT A RECALL NOTICE FOR THE POWER STEERING MOTOR FAILING SO I TOOK THE CAR IN FOR SERVICE. ( 2005 SATURN ION 2 ) UP UNTIL REPLACING THE MOTOR WE HADN'T HAD ANY PROBLEMS. WITHIN THREE DAYS OF REPLACING THE MOTOR THE POWER STEERING WENT OUT WHILE DRIVING THROUGH A PARKING LOT. NOW THE GM DEALER WANTS $900 TO REPLACE THE MODULE IN THE STEERING COLUMN. THIS IS A DANGEROUS PROBLEM. IF THE POWER STEERING GOES OUT WHILE CHANGING LANES OR TURNING AROUND A CORNER AND YOU UNEXPECTEDLY LOSE THE POWER STEERING YOU COULD VERY EASILY WRECK. I'VE LOOKED THROUGH THE NHTSA COMPLAINTS AND THIS ISN'T AN ISOLATED ISSUE. OTHER POWER STEERING MOTOR REPLACEMENTS HAVE POWER STEERING MODULE FAILURES SOON AFTER THE MOTOR REPLACEMENT. IT'S TIME FOR NHTSA TO DEMAND GM ISSUE A RECALL FOR THIS OBVIOUS DANGEROUS CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669183December 30, 2014
STEERING
I TOOK MY CAR IN FOR A RECALL ON THE STEERING AND THE SAID THEY REPLACED THE ELECTRIC STEERING MOTOR. IT STILL HAD NO STEERING . THE GM DEALER SAID IT WAS 58.00 TO TELL ME WHAT WAS WRONG, THE DEALER CAME BACK AND SAID THAT IT WAS THE STEERING MODULE WAS BAD. GM CUSTOMER SERVICE SAYS THE MODULE IS COVERED BUT THE GM DEALER WONT REPLACE IT BECAUSE THEY SAY THAT THE MODULE IS PART OF THE STEERING COLUMN AND ITS ON COVERED FOR THE STEERING COLUMN. I HAVE BEEN GOING ROUND AND ROUND FOR 30 DAYS AND NO AVAIL. I NEED SOME HELP. I AM SENDING THIS FOR MY STEP-DAUGHTER [XXX] WHO IS THE OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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