Saturn Ion Complaints (2004)

898 consumer complaints on file.

#11010691July 26, 2017
ELECTRICAL SYSTEM
UNABLE TO SHUT VEHICLE OFF. REPEAT TURNING SWITCH ON AND OFF EVENTUALLY SHUTS VEHICLE OFF AND ABLE TO REMOVE KEY. VEHICLE IS PARKED WHEN ATTEMPTING TO SHUT OFF. ENGINE DOES NOT APPEAR TO BE RUNNING BUT UNABLE TO TAKE KEY OUT OF SWITCH. THIS HAS OCCURRED ON OR ABOUT YR 2012 TO CURRENT. DID NOT DRIVE VEHICLE AT ALL LAST YEAR (2016)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010459July 25, 2017
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS REPAIRED IN DECEMBER OF 2016 AT THE PAT O'BRIEN DEALER. AFTER THE REPAIR AND WHILE ATTEMPTING TO PARK, THE POWER STEERING SUDDENLY FAILED. THE CONTACT HAD TO MANEUVER THE STEERING WHEEL WITH EXCESSIVE FORCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995671June 17, 2017
POWER TRAIN
MY CAR HAS A STANDARD TRANSMISSION AND THE CLUTCH PEDAL ASSEMBLY FAILED CAUSING DANGEROUS AND DIFFICULT SHIFTING BETWEEN GEARS. THE END OF THE CLUTCH PEDAL ASSEMBLY IS PLASTIC AND IT BROKE AT THE JUNCTURE WHERE IT MEETS THE TRANSMISSION. UNBELIEVABLY, GENERAL MOTORS (GM) KNEW OF THE PROBLEM BUT TOOK NO REMEDIAL ACTION. COMPLAINT LETTERS ON THE INTERNET CLEARLY SHOW GM HAS KNOWN ABOUT THE PROBLEM FOR AWHILE BUT TAKEN NO ACTION. IT COST ME $609.74 TO HAVE THE SAFETY PROBLEM FIXED. I REPORTED IT TO GM AND ASKED TO BE REIMBURSED. THIS IS DANGEROUS: I HAD GREAT DIFFICULTY SHIFTING BETWEEN GEARS & ALMOST GOT RUN OVER BY OTHER MOTORISTS WHEN THERE WAS A DELAY IN LOCATING THE NEXT GEAR. GM SHOULD TAKE ACTION ON THIS BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985885May 15, 2017
ENGINE, STEERING
VIN: [XXX] , SALESPERSON:[XXX] DATE OF PURCHASE: MARCH 27, 2017 , DEALERS NUMBER: 47243...$2000 IN REPAIRS PAID IN CASH.PURCHASE VEHICLE IN CASH FOR $3000.FALSE ADVERTISEMENT THAT THE VEHICLE WAS IN GOOD CONDITION@TIME OF PURCHASE&SEVERAL DEFECTIVE& MALFUNCTIONING PARTS&I WAS SOLD A LEMON CAR THAT HAS BEEN RECALLED SEVERAL TIMES. SEAT BELTS DON'T WORK.WIND SHIELD WIPERS WERE BROKE@ TIME OF PURCHASE. MUFFLER PROBLEMS, RATTLES TOO..EMERGENCY BRAKE WAS NO GOOD&FIXED.BRAKE FAULTY,I PURCHASED NEW BRAKE PADS.TRANSMISSION IS FAULTY.CAR CONTINUOUSLY SHAKES.IT'S BEEN IN AND OUT OF SHOP SINCE I PURCHASED IT. TRANSMISSION ACCELERATION&GEAR SHIFT DOES NOT WORK PROPERLY OR SHIFT IN TIME. WINDOW IS OFF THE TRAP&WILL BRAKE IF I PUT IT ALL THE WAY DOWN..GAS LEAK. GAS LEAK=$30 A DAY SINCE PURCHASE. IGNITION LOCKS THE STEERING WHEEL&WON'T TURN WHILE DRIVING. KEY WILL NOT TURN.CAR WILL NOT START&NEEDS A NEW IGNITION. THE POWER STEERING WENT OUT WITH/IN 2WEEKS OF BUYING IT. I WAS ON THE ROAD&THE WHEEL LOCKED. I WAS BARELY ABLE TO TURN IT WITH ALL MY STRENGTH. I HAD TO REPLACE IT& IT'S AN ELECTRIC POWER STEERING WHEEL. BRAKE FLUID WAS SOLD DIRTY. OVERHEATING CONSTANTLY. FAN OVER RUNNING.TIMING BELT NEEDS CHECKED. BRAKES ARE SQUEAKING& SQUEALING&WHEN PUMPED SHOOT AIR, BRAKE PADS WERE CHANGED& BRAKE FLUID WAS CHANGED& IS CLEAR INSTEAD OF BLACK. ALL THESE PROBLEMS EXISTED@TIME OF PURCHASE.IT WAS SOLD AS IS.I'VE LOST TIME FROM WORK. I DID NOT KNOW IT'S BEEN RECALLED SEVERAL TIMES. GM &DEALER IS@FAULT. IT IS A LEMON. PUTS MY FAMILIES LIFE IN DANGER, ESPECIALLY WHEN THE WHEEL LOCKS UP ON THE ROAD.DEALER GAVE ME A DUMMY KEY. THAT'S ANOTHER PROBLEM. I HAVE RIGHTS UNDER THE SONG-BEVERLY WARRANTY RIGHTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970522April 4, 2017
FUEL SYSTEM, GASOLINE
I BOUGHT A 2004 SATURN ION 2.2L L4 (VIN: [XXX]) FOR MY SON 4 MONTHS AGO. IT IS NOW LEAKING A PUDDLE GASOLINE AFTER BEING SHUT DOWN. I LOOKED ON LINE AND THERE DOZENS OF OTHERS WITH THIS PROBLEM (PLEASE SEE ATTACHED) YET MY VIN IS NOT ON A RECALL LIST. CALLED SATURN 800.972.8876, THEY SAID IT WASN'T ON A RECALL LIST ALSO. DEALER WANTS $600+ FOR REPAIRS. ANY SUGGESTIONS? THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969525March 30, 2017
POWER TRAIN
TRANSMISSION IS BURNT. WHILE DRIVING THE TRANSMISSION SLIPS OUT OF GEAR. THE RPMS THEN REV AND THE CAR FAILS TO CONTINUE TO GO AT SPEED AND WILL NEED TO BE PULLED OVER. THIS ISSUE OCCURS WHEN THE VEHICLE IS IN MOTION ON CITY STREETS AND ON HIGHWAYS. THE VEHICLE ONLY HAS 58499 MILES ON IT. THE VEHICLE WAS CHECKED AT AAMCO AND THEY SAID THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969431March 29, 2017
FUEL/PROPULSION SYSTEM
THE CAR IS UNDER 80,000 MILES AND HAS A LEAKING FUEL LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968735March 27, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 30 MPH, THE CONTACT WAS STOPPED BY THE POLICE DUE TO THE SMELL OF FUEL AND SPARKS COMING FROM THE FUEL TANK. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE FUEL LINE WAS RUSTED AND NEEDED TO BE REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 200,000. THE MANUFACTURER WAS AWARE OF THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956545February 23, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 60 MPH, THE SPEED INDEPENDENTLY REDUCED AND THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CVT FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956085February 21, 2017
FUEL/PROPULSION SYSTEM
SOLD ME THIS CAR WITH WARRANTEE NEVER GUARANTEED THE WARRANTEE LATER ON ALSO DISCOVERED THERE WAS A WHOLE PATCH IN THE GAS TANK AND I HAVE TWO SMALL CHILDREN AND I WAS AFRAID OF THEIR SAFETY AND RETURN THE VEHICLE TO THE LOT FOR SELLING ME A IN SAFE VEHICLE. THERE AND I WANT TO TAKE FAULT FOR THE VEHICLE PROBLEMS AND I WANT TO COVER THE WARRANTY THAT WAS PROMISED TO ME ON THE CONTRACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950318February 8, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
STRONG GAS SMELL & STARTED NOTICING POOR GAS MILEAGE AND IT GOT WORSE. THEN NOTICE IT IS LEAKING GAS BY THE REAR DRIVER SIDE TIRE. ALSO THE RUNNING LIGHTS AUTOMATICALLY COME ON DURING THE DAY BUT NOT AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939801January 5, 2017
EXTERIOR LIGHTING
THE FRONT DRIVERS SIDE EXTERIOR TURN SIGNAL LIGHT STOP FUNCTIONING ABOUT 2 MONTHS OR SO AFTER THE BULB WAS REPLACED, NOW IT DOESN'T WORK AT ALL. THE PANEL INSIDE THE CAR HAD SHOWN ME THAT SAME TURN SIGNAL LIGHT HAD BEEN MALFUNCTIONING FOR SOME TIME BLINKING EXTREMELY FAST BACK TO NORMAL UNTIL IT FINALLY NEEDED TO BE REPLACED. I CAN'T GET MY SAFETY CHECK DONE BECAUSE THE TURN SIGNAL LAMP IS INOPERATIVE. I WONDER IF A DRL JUMPER KIT NEEDS TO BE ADDED, CAN YOU PLEASE DIRECT ME? THE CAR WAS IN MOTION MAKING A LEFT TURN ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928783November 30, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
I HAVE HAD 3 MECHANICS LOOK AT MY 2004 SATURN ION. I HAVE BEEN ADVISED THAT MY FUEL LINES NEED REPLACED DUE TO LEAKING. HOWEVER, MY VEHICLE'S VIN NUMBER IS NOT ASSOCIATED WITH THE RECALL ON THIS PRODUCT AND IT SHOULD BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918890October 25, 2016
FUEL/PROPULSION SYSTEM
AFTER THE CAR WAS LOOKED AT BY A CHEVY DEALER TO HAVE RECALLS PREFORMED AND THE FUEL LEAK LOOKED AT, THEY SAID, ON PAPER, "C/S FUEL LEAKING UNDER VEHICLE." "FUEL FEED LINE LEAKING FUEL,ACTIVE LEAK,DO NOT RECOMMEND TO DRIVE. REPLACE FOR $689.99 PLUS TAX CUSTOMER DECLINED." I DECLINED BECAUSE THAT'S A LOT OF MONEY, WHICH I WILL TAKE THEIR CAUTION AND NOT DRIVE THE VEHICLE TILL IT CAN FIXED. I AM BRINGING THE CAR TO ANOTHER MECHANIC TO HAVE THEIR CLAIMS VERIFIED BY A NONE GM COMPANY. I LIVE IN NY, THEY USED TO USE SALTS ON THE ROAD WHICH MAY HAVE ATTRIBUTED TO THE ISSUE, THE CAR IS 12 YEARS OLD AT ONLY 62K MILES. DISAPPOINTING. CAR WAS BOUGHT USED. 1 MONTH AGO AT 61K MILES PRIVATELY, I ASSUME THE SELLER SOLD THE CAR DUE TO THE GAS LEAK AND DIDN'T INFORM ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917342October 19, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR. IN ADDITION, FUEL LEAKED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V003000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904593September 8, 2016
UNKNOWN OR OTHER
I KNOW THERE WAS A RECALL ON THIS CAR DUE TO THE IGNITION DUE TO AIR BAGS NOT GOING OFF AND GO MY FATHER-IN-LAW HAS THE SAME CAR AND GOT IT FIXED. I JUST PURCHASED IT IN APRIL OF 2016 AND DIDN'T KNOW ANYTHING ABOUT IT UNTIL AFTER I PURCHASED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898150August 24, 2016
ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
WAS GUARANTEED THAT NOTHING WAS WRONG WITH IT. I ORIGINALLY GOT A 2007 FORD ESCAPE BY TRADING IN MY VEHICLE AND 500 CASH. THEY WANTED ME TO PUT DOWN AN ADDITIONAL 900 DOWN WHICH I ENDED UP NOT BEING ABLE TO DO. SO THEY OFFERED TO PUT ME IN ANOTHER VEHICLE THAT WAS CHEAPER AND I WOULD NOT HAVE TO PUT ANY MORE MONEY ON. THE 2004 SATURN ION I RECEIVED ON 08/23/2016 NOT ONLY HAD CLUTCH ISSUES WHICH I SAID I WOULD FIX, BUT THE BATTERY LIGHT KEPT COMING ON AND THEY ASSURED ME THAT NOTHING WAS WRONG WITH THE CAR MECHANICALLY. WE DID NOT EVEN MAKE IT DOWN THE ROAD BEFORE THE VEHICLE BROKE DOWN AND HAD TO HAVE IT TOWED. SO NOW THE CAR SITS IN MY YARD AND I AM OUT MY ORIGINAL VEHICLE AND THE 500 CASH I USED ORIGINALLY PLUS TOWING CHARGES AND A VEHICLE I HAVE TO PAY ON THAT I CANNOT DRIVE. I WANT THEM TO COME GET THE CAR AND GIVE BACK THE 500 I WASTED ON TWO JUNK VEHICLES. I ALSO HAD ISSUES WITH THE 2007 FORD ESCAPE. I WAS PRETTY MUCH STUCK TAKING THIS VEHICLE SINCE I LIVE TWO HOURS AWAY AND HAD NO OTHER WAY HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894210August 8, 2016
ELECTRICAL SYSTEM
MARCH 2015 - DEALERSHIP REPLACED THE RECALLED IGNITION. SHORTLY AFTER THE CAR WOULDN'T START A FEW TIMES, AND I REPLACED THE STARTER. JUNE-JULY 2016 - THE CAR WOULDN'T START AND THE PASSLOCK LIGHT WOULD TURN ON. AFTER RESETTING THE PASSLOCK (LEAVE THE IGNITION TURNED TO THE RUN POSITION FOR 10 MINUTES) IT WOULD START IMEDIATELY. JULY 11, 2016 - TAKEN TO THE SAME DEALERSHIP AND TOLD THEM IT STARTED AFTER THE IGNITION WAS CHANGED. TOLD THAT IT WAS THE BODY CONTROL MONITOR ($829). REPAIRS FINISHED JULY 15, 2016. AUGUST 4, 2016 - CAR TAKEN BACK FOR TROUBLE STARTING ONCE MORE. AUGUST 8, 2016 - IGNITION CHANGED ONCE MORE, BUT CHARGED AGAIN BECAUSE GM WOULDN'T COVER IT. I FIND IT RIDICULOUS THAT MY CAR WORKED FINE UNTIL I HAD A PART CHANGED DUE TO A RECALL, AND NOW THAT REPLACEMENT WAS FAULTY AND I'M BEING CHARGED FOR IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887599July 21, 2016
STEERING
TL* THE CONTACT OWNED A 2004 SATURN ION. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10882584July 5, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 50 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. AT THE TIME OF THE CRASH, THE SEAT BELT DETACHED AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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