Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10308874February 12, 2010
POWER TRAIN:MANUAL TRANSMISSION, ELECTRICAL SYSTEM, EQUIPMENT, STEERING
AFTER ONLY 9 MONTHS OF OWNING MY ION I HAVE EXPERIENCED PROBLEMS WITH SHIFTING THE CAR IN AND OUT OF GEAR. IT IS A RANDOM OCCURRENCE AND CAN HAPPEN 8 TIMES IN A WEEK THEN NOT AT ALL FOR MONTHS. HOWEVER WHEN IT DOES HAPPEN IT IS A LIFE THREATENING EXPERIENCE AS I AM USUALLY DRIVING ON A MAJOR HIGHWAY. THE CAR WILL BE "LOCKED" INTO 4TH FOR EXAMPLE AND WHEN I TRY TO SHIFT TO 5TH I CAN NOT GET IT OUT OF 4TH. I HAVE TAKEN THE CAR TO THE SATURN DEALERSHIP A MINIMUM OF 20 TIMES FOR THIS PROBLEM, ONLY TO BE TOLD THAT THEY COULD NOT DO ANYTHING. I THEN TOOK IT TO A DIFFERENT DEALERSHIP WHERE THE TECH TOOK THE CAR HOME FOR 1 WEEK, EXPERIENCED THE PROBLEM FOR HIMSELF, AND TOLD ME ALL HE COULD DO WAS REPLACE A WIRE AND HOPE IT HELPED BECAUSE SATURN WOULD NOT LET HIM INVESTIGATE ANY MORE OPTIONS. IT DID ABSOLUTELY NOTHING TO HELP MY CAR. AND SINCE THE LAST TIME MY CAR HAS BEEN AT THE SATURN DEALERSHIP MY POWER STEERING NOW GOES IN AND OUT. APPARENTLY THEY BUSTED A SEAL AND FAILED TO MENTION THAT TO ME, SO NOT ONLY DO I HAVE TO WORRY ABOUT NOT BEING ABLE TO SHIFT, BUT ALSO LOSING MY POWER STEERING. THEY ONLY SOLUTION I CAN COME UP WITH IS TO TRY MY BEST TO GET THE CAR TO A SAFE SPOT AND TURN IT OFF AND LET IT SIT. THIS CAR HAS HAD MORE PROBLEMS THAN ANYONE SHOULD HAVE TO DEAL WITH: REVERSE SWITCH GOING OUT, AIRCONDITIONING GOING OUT, POWER WINDOWS NO LONGER WORK, POWER STEERING, AND NOT BEING ABLE TO SHIFT. I HAVE TO DRIVE THIS EVERYDAY WITH MY CHILDREN IN THE CAR WITH ME AT MOST TIMES. THIS SHOULD HAVE ALL BEEN TAKEN CARE UNDER THE ORIG. WARRANTY, AS IT ALL HAPPENED WITHIN THE FIRST 6-12 MONTHS OF OWNING THE CAR. LOL THAT'S WHAT I GET FOR BUYING A GM PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305860February 4, 2010
STEERING
THE POWER STEERING IN MY 2004 SATURN ION CONTINUOUSLY FAILS. IT USED TO RESET AFTER TURNING THE CAR OFF AND RESTARTING, BUT NOW IT JUST FAILS AFTER A FEW SECONDS. I HAVE NOTICED ONLINE THAT THERE A ALOT OF PEOPLE WITH THIS PROBLEM. IT IS EXTREMELY DANGEROUS. I HAVE BEEN QUOTED THAT THIS TYPE OF REPAIR WOULD BE AROUND $500. I DON'T HAVE THAT KIND OF MONEY. I BELIEVE AN INVESTIGATION SHOULD BE STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305972February 4, 2010
ELECTRICAL SYSTEM
MY 2004 SATURN ION WONT START IN COLD TEMPERATURES LEAVING ME STRANDED. IF I LIVED IN GUAM THIS WOULD BE NO PROBLEM, BUT I LIVE IN CALGARY ALBERTA CANADA AND ITS GETS TO -40 CELSIUS AND ONLY TAKES MINUTES FOR FROST BITE TO SETTLE IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304082February 2, 2010
STEERING
SATURN ION 2004- SPONTANEOUS POWER STEERING OUTAGES. THIS CAR IS A DANGER TO THE PUBLIC IN THAT WITHOUT ANY WARNING THE POWER STEERING FAILS ON THE VEHICLE. THE ENTIRE STEERING COLUMN MUST BE REPLACED ALTHOUGH THE ACTUAL MOTOR IS THE REASON FOR THE FAILURE. THE COST OF THE REPAIR IS APPROXIMATELY $1100.00. AFTER RESEARCH THIS IS A COMMON PROBLEM THAT EXISTS AMONG THESE MODELS AND THERE IS A POTENTIAL FOR HARM OR DEATH DUE TO THE FAILURE OF THE POWER STEERING. THIS NEEDS TO BE ADDRESSED IMMEDIATELY. A LOCAL NEWS STATION ANNOUNCED THIS EVENING THAT THE FEDS ARE INVESTIGATING THE CHEVROLET COBALT FOR THE SAME ISSUE- POWER STEERING FAILURE. THE SAME THING NEEDS TO BE INVESTIGATED RELATED TO THE SATURN ION BEFORE PEOPLE START DYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303374January 30, 2010
STEERING
MY WIFE OWNS A 2004 SATURN ION, ONLY 50,000 MILES. FOR ABOUT 3 YEARS THERE HAS BEEN AN OFF AND ON PROBLEM WITH THE POWER STEERING LIGHT COMING ON AND THE POWER STEERING STOPS WORKING- ONCE YOU TURN CAR OFF AND BACK ON IT STARTS WORKING AGAIN MOMENTARILY- THIS IS AN ELECTRICAL SYSTEM. I'VE REPLACED THE FUSES AND THAT DID NOT CORRECT THE PROBLEM. CURRENTLY THE POWER STEERING WILL CUT OUT AT LEAST A FEW TIMES A WEEK IF NOT A FEW TIMES A DRIVING TRIP AND IT IS GETTING TO BE VERY UNSAFE. IF THE POWER STEERING WERE TO CUT OUT ON THE FREE WAY DURING A SHARP TURN, I'M VERY CONCERNED MY 105 LB. WIFE COULD LOSE CONTROL AND SERIOUSLY HURT HERSELF OR OTHERS. I HAVE READ NUMEROUS MESSAGE BOARDS AND THIS IS A PROBLEM THAT SATURN IS AWARE OF AND IS UNWILLING TO DO A RECALL- THEY JUST WANT TO MAKE MORE $$ BUY CHARGING OVER $1,000 TO REPLACE THE STEERING COLUMN WHICH IN A LOT OF CASES IT SOUNDS AS IF IT COULD BE A CHEAPER FIX THAN WHAT SATURN WANTS TO CHARGE CONSUMER FOR. BOTTOM LINE IS THAT A CAR WITH ONLY 50,000 MILES SHOULD NOT HAVE THIS PROBLEM AND SATURN SHOULD BE LIABLE AND CORRECT THESE SAFETY ISSUES. WHAT WILL IT TAKE FOR THEM A FEW DEATHS BEFORE THEY REALIZE THIS NEEDS TO BE CORRECTED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302913January 28, 2010
UNKNOWN OR OTHER
IN COLD WEATHER(TEMP UNDER 32F), MY WIFE'S SATURN WILL NOT START. THIS IS THE FOURTH TIME THIS SEASON. WHEN TRYING TO START THE CAR, NOTHING HAPPENS. SHE HAS LIGHT, RADIO BUT TURNING THE KEY EVERYTHING GOES DARK AND NO TURN OVER OF THE ENGINE. I CHECKED ONLINE AND FOUND THE A LOT OF OTHER PEOPLE ARE HAVING THE SAME PROBLEM. THE PART SEEMS TO BE THE IGNITION SWITCH HAS A PROBLEM WITH THE PASSLOCK. I CALLED THE DEALER AND HE EVEN SAID THE SAME THING ABOUT PEOPLE HAVING THIS PROBLEM. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302992January 28, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHEN THE TEMPERATURE DROPPED BELOW 30 DEGREES THE VEHICLE WOULD NOT START DUE TO THE IGNITION SWITCH FAILURE. THE FAILURE WAS CAUSED BY THE PASS LOCK CIRCUIT THAT WAS INSIDE THE IGNITION SWITCH AND THE RESISTANCE VALUE WITHIN THE PASS LOCK SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REPLACED THE IGNITION SWITCH. THE VEHICLE WAS UNDER WARRANTY AND THERE WERE NO RECALLS. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10302259January 25, 2010
VISIBILITY
MY DRIVER WIPER IS INOPERABLE. THE ENTIRE ARM PIVOTED 180 OPPOSITE OF ITS RESTING POSITION WHILE I WAS DRIVING DOWN A ROAD GOING 50MPH TO CLEAN MY WINDOW. INITIALLY MY PASSENGER SIDE WASN'T WORKING AT NORMAL SPEED. IT SEEMED 'SLUGGISH'. SO I INCREASED THE SPEED OF THE WIPERS UNTIL IT REACHED ITS HIGHEST LEVEL. THIS OCCURRED 1 DAY AFTER ABOUT 8 INCHES OF SNOW FELL INCLUDING ICE. THIS IS VERY DANGEROUS BECAUSE I WAS DRIVING DOWN A BUSY HIGHWAY. AFTER I REACHED MY DESTINATION I REMOVED THE BLADE FROM THE ARM SO THE ENTIRE WIPER WOULD NOT INTERFERE WITH TRAFFIC. AN AUTO MECHANIC STATED THE PIECE IS MADE OF PLASTIC. I AM FIGHTING MY EXTENDED WARRANTY COMPANY TO REPLACE THE PIECE AT NO CHARGE. THEY STATED THEY WOULD ONLY COVER THE WIPER MOTOR, BUT NOT THE WIPER TRANSMISSION. READING OTHER REVIEWS, OTHERS ARE HAVING THE SAME PROBLEM. SATURN SHOULD REALLY CONSIDER DOING A RECALL OR FIX FOR FREE. OCCURRED AT 54K MILES ON CAR. JAN 16, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300050January 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 SATURN ION. ABOUT 3 WEEKS AGO I HAD THE TRANSMISSION FLUID FLUSHED AND CHANGED. THEN ON JANUARY 13, 2010, MY CAR STALLED ON ME. I HAD IT TOWED TO THE SATURN DEALERSHIP AND CALLED THE NEXT MORNING. I WAS TOLD THAT THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED. IT WAS A GENEROUS OFFER TO ONLY HAVE TO PAY HALF FOR THE REPAIR. I HAVE DONE SOME RESEARCH, AND ALTHOUGH THERE ARE REPORTS FOR ABOUT 15 SATURN VEHICLES ON RECALL LISTS, THE ION WAS NOT ONE OF WHICH I COULD READ ABOUT. IN SOME CASES, TRANSMISSION FAILURE FOR THE SATURN VUE CAN BE A RECURRING PROBLEM; FOR THE SAME CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299944January 15, 2010
ELECTRICAL SYSTEM
I DRIVE A 2004 SATURN ION AND LAST YEAR, THE WINTER OF 2008 WHENEVER THE TEMPERATURE DROPPED BELOW 40, WHICH WAS ONCE OR TWICE, MY CAR WOULDN'T START. THIS YEAR, 2009, THE TEMPERATURE HAS BEEN BELOW 40 FOR ABOUT 2 WEEKS NOW AND OUT OF THE 5 WORK DAYS OF THIS WEEK MY CAR STARTED ONCE ON THE FIRST TRY. WHEN I TRY TO START IT, THE ENGINE TURNS OVER AND SHUTS OFF IMMEDIATELY. I HAVE TO WAIT AT LEAST 10 MINUTES TO START AGAIN. SOMETIMES IT WILL WORK THE SECOND TIME, USUALLY I HAVE TO WAIT UNTIL THE THIRD TRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298132January 4, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE VEHICLE WOULD NOT START WHENEVER THE TEMPERATURES OUTSIDE WERE LOW. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 63270.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297138December 28, 2009
ELECTRICAL SYSTEM
IN COLD WEATHER (BELOW 20F), THE CAR REFUSES TO START, OR EVEN TRY TO TURN OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296865December 23, 2009
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
I PURCHASES A 2004 SATURN ION IN 2006. IN OCTOBER OF 2007, MY VEHICLE WOULD NOT START FOR NO APPARENT REASON. AFTER WAITING ABOUT 15 MINUTES, MY VEHICLE STARTED AND RAN NORMALLY. THIS HAPPENED AGAIN ABOUT 3 DAYS LATER WHILE I WAS VISITING RELATIVES 2 HOURS FROM MY HOME WHICH DETAINED ME ON MY TRIP BACK HOME. I TOOK MY VEHICLE TO THE SATURN DEALERSHIP IN HARRISBURG, PA TO HAVE IT CHECKED. I WAS TOLD THAT THE PROBLEM WAS THE IGNITION SWITCH WHICH NEEDED TO BE REPLACED (THEY REPLACED IT). TWO YEARS LATER IN DECEMBER, 2009 THE PROBLEM OCCURRED AGAIN, THIS TIME ON MY WAY TO WORK ON AN EXTREMELY COLD WINTER MORNING. I TOOK THE VEHICLE TO THE SATURN DEALERSHIP AGAIN AND WAS TOLD THAT I WOULD NEED ANOTHER IGNITION SWITCH TO REPLACE THE ONE THEY HAD REPLACED 2 YEARS EARLIER. AFTER READING ABOUT SO MANY OTHER COMPLAINTS AND DANGEROUS SITUATIONS THAT SATURN OWNERS HAVE GOTTEN INTO BECAUSE OF FAILING IGNITION SWITCHES, IT IS CLEAR THAT THERE IS A DEFECT IN THESE PARTS. I HAVE READ ABOUT COUNTLESS SITUATIONS WHERE PEOPLE WERE UNABLE TO TURN THEIR CARS OFF! AN IGNITION SWITCH SHOULD NOT GO BAD EVERY 2 YEARS. THIS IS NOT A HIGH WEAR AND TEAR PART. A CAR SHOULD BE ABLE TO TURN ON AND OFF A LARGE NUMBER OF TIMES WITHOUT FAIL. A CAR THAT FAILS TO TURN OFF IS AN ENORMOUS SAFETY ISSUE. IF YOU LEAVE THE CAR UNATTENDED AND TURNED ON, SOMEONE COULD BE HURT OR KILLED. NOT BEING ABLE TO START A CAR IS ALSO A DANGEROUS ESPECIALLY WHEN IT HAPPENS IN BITTERLY COLD WEATHER. SATURN/GM IS DOING NOTHING TO GET THESE UNSAFE VEHICLE OFF THE ROADS TO BE FIXED. THEY ARE NOT TAKING RESPONSIBILITY FOR THE COUNTLESS NUMBER OF IGNITION SWITCH PROBLEMS THAT SATURN OWNERS ARE EXPERIENCING. GM HAS A HISTORY OF IGNITION SWITCH FAILURES AND SHOULD STAND BEHIND THEIR PRODUCT BY OFFERING A RECALL OF THE DEFECTIVE PART AND REPLACING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296060December 16, 2009
ELECTRICAL SYSTEM
I PURCHASED A 2004 SATURN ION. NO REAL PROBLEMS UNTIL WINTER. MY CAR WON'T START IN THE COLD. I HAVE BEEN AT STORES AND CAME OUT AND IT WON'T START. I GIVE IT 10 MINUTES EXACTLY NOT A MINUTE SOONER NOT A MINUTE LATER, IT THEN STARTS. THIS IS A SAFETY ISSUE. IF FOR SOME REASON I AM OUT LATE AND MY CAR WON'T START AND ITS SUBZERO TEMP I CAN DIE FROM IT. I AM AFRAID THAT ONE DAY IT WON'T START AT ALL. THIS PROBLEM IS BECOMING A BIG DEAL TO ME AND OTHER OWNERS. PLEASE FIX THE ISSUE, PUT OUT A RECALL!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295771December 15, 2009
STEERING
POWER STEERING GOES OUT FREQUENTLY ON 2004 SATURN ION. CHECKED FUSES, NO PROBLEMS WITH FUSES. SATURN WANTS TO CHARGE $100 JUST TO DIAGNOSE THE PROBLEM. CAN TURN OFF CAR AND RESTART - THIS RESETS THE POWER STEERING BUT ONLY FOR A LITTLE BIT. SOMETIMES IT GOES OUT CONSTANTLY, SOMETIMES NOT FOR A FEW HOURS OR DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295652December 14, 2009
VISIBILITY
I WAS DRIVING DOWN A BUSY HIGHWAY DURING A SNOW STORM, MY WIPER ON THE DRIVER SIDE BEGAN ACTING FUNNY. THEN WENT UP PAST MY WINDSHIELD KICKING THE WIPER COMPLETELY OFF ONTO THE HIGHWAY, MAKING IT IMPOSSIBLE FOR ME TO SEE ANYTHING. I FOUND IT IS SOMETHING TO DO WITH THE WINDSHIELD MOTOR ASSEMBLY. WHICH I AM NOW TRYING TO GET A NEW ONE. EVERY JUNK YARD I HAVE GONE TO SAYS THE SAME THING...EVERY PART THAT I NEED THEY PULL OUT AND IT IS ALSO BROKEN ON THE SAME MODELS. SATURN HAS TOLD ME THERE IS NO RECALL ON THIS PART. WHY IS THERE NO RECALL IF IT IS BROKEN IN EVERY SATURN!? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295143December 9, 2009
ELECTRICAL SYSTEM
ON COLD DAYS MY CAR WILL NOT START. IT WILL ROLL OVER A FEW TIMES AND THEN THE SERVICE VEHICLE LIGHT WILL APPEAR. THE CAR TAKES ANYWHERE FROM 15-30 MINUTES TO START LEAVING ME STRANDED WITH NO HEAT IN THE MIDDLE OF NO WHERE. THIS OCCURS ON A DAILY BASIS ON COLD DAYS IN THE SPRING, WINTER AND FALL.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294861December 8, 2009
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2004 SATURN ION THAT WILL NOT START WHEN THE WEATHER IS COLD. THIS PROBLEM HAPPENS ONLY IN THE WINTER. I HAVE READ MANY REVIEWS ABOUT OTHER CUSTOMERS HAVING THE SAME PROBLEM WITH THEIR IONS AND MOST OF THEM SAY IT HAS SOMETHING TO DO WITH THE IGNITION SWITCH. I THINK I WILL PROBABLY HAVE IT REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294615December 6, 2009
ELECTRICAL SYSTEM
I HAVE THE SAME ISSUE AS MANY OTHERS WITH THE ANTI-THEFT/ELECTRIC SYSTEM OF MY 2004 SATURN ION. THE MANUFACTURER HAS REFUSED TO REMEDY THE PROBLEM WITHOUT ME PAYING FOR THEIR SHODDY WORK. I AM ABOUT TO GET A LAWYER AND SEE IF HE CAN GET MY CAR ISSUE RESOLVED WITH GM. WHEN IT IS COLD/WET THE CAR WILL NOT START. IT WILL CRANK 1 TIME AND THEN NOTHING FOR 10 MINUTES. AFTER WAITING INSIDE THE CAR ON A VERY COLD MORNING I CAN ATTEMPT TO TRY MY CAR YET AGAIN. IT MAY OR MAY NOT WORK AND THE CYCLE MAY NEED TO BE REPEATED. I AM VERY UNSATISFIED AND HAVE OFFERED TO GM AN OPPORTUNITY TO CORRECT THE SITUATION AND WAS MET WITH UTTER INDIFFERENCE. THEY WANT ME TO PAY TO REPLACE THEIR BAD WORK AND I WILL NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294461December 4, 2009
ELECTRICAL SYSTEM, STEERING
I PULLED INTO A RESTAURANT AND THE CAR WAS FINE, WHEN I WENT TO LEAVE THE CAR WOULD NOT START. I HAD AAA COME OUT, THEY TOLD ME THAT I NEED TO HAVE THE CAR LOOKED AT. THE STEERING WHEEL WILL TURN, BUT THE KEY WILL NOT. THE BATTERY IS NOT DEAD AS ALL THE LIGHTS WORK FOR THE CAR BUT THE KEY IS NOT WORKING. THIS PROBLEM HAPPENED ONCE BEFORE BUT AFTER WAITING A FEW MINUTES THE CAR SIMPLY STARTED. NOW MY CAR HAS TO BE TOWED TO A GARAGE, TO BE FIXED. I LOOKED ONLINE AND HAVE SEEN MANY OTHER 2004 SATURN ION OWNERS HAVE THE SAME PROBLEM TURNING THEIR CAR ON IN THE COLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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