Saturn Ion Complaints (2006)

1,235 consumer complaints on file.

#10468061July 28, 2012
ELECTRICAL SYSTEM, STEERING
RECEIVED NOTICE FROM GM REGARDING POWER STEERING ASSIST MOTOR RECALL. DROVE WITH NO POWER STEERING 40 MILES TO LOCAL DEALERSHIP.TOWED IT HOME 4 DAYS LATER. THE CAR HASN'T STARTED SINCE. I WAS AWARE OF THE PASS LOCK PROBLEM AND TOLD THE DEALER THE CAR MIGHT TAKE A FEW TRIES TO START. THE STEERING WHEEL IS NOW CROOKED AND THE KEY STICKS IN THE IGNITION. THIS IS A NEW PROBLEM. FOR THREE HUNDRED DOLLARS THE DEALER SAID HE WOULD FIX IT. HE CLAIMS HE DID THE WORK REQUESTED. I WOULDN'T KNOW BECAUSE THE CAR HASN'T STARTED SINCE. DRIVE IT IN AND TOW IT OUT ...NOW THAT'S CUSTOMER SERVICE FOR YOU!!! A FREE REPAIR COST ME THE USE OF MY CAR AND 200 IN GAS AND TOW EXPENSES. WONDER IF I HAVE POWER STEERING??? HARD TO TRUST A DEALER THAT STATES" I NEVER TOUCHED THE COLUMN,YOUR PUMP IS UNDER THE HOOD" PUMP??? EVEN I KNOW THERE IS NO PUMP OR POWER STEERING FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467080July 23, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE VEHICLE REFUSED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSIS WHERE THE DEALER INFORMED HER THAT THEY NEEDED TO REPLACE THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466802July 20, 2012
POWER TRAIN, STEERING, ENGINE
I WAS GOING DOWN ROAD, STEERING BECAUSE HARD, TRANSMISSION BECAME STUCK, PWR STR LIGHT CAME UP ON MILEAGE SCREEN AND THE ENGINE LIGHT CAME ON. I WAS READING THAT OTHERS HAVE HAD PROBLEM WITH STEERING COLUMN. PLEASE LET ME KNOW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466352July 18, 2012
STEERING, ENGINE
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED THE VEHICLE TO THE SHOULDER AND REALIZED THAT THE POWER STEERING HAD ALSO FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 48,000. UPDATED 7/31/12 *CN THE CONSUMER STATED THE VEHICLE SUDDENLY LOST POWER STEERING AT A HIGH SPEED OF 65 MPH. IT WAS DIFFICULT TO TURN OFF THE ROAD, BUT HE MANAGED TO DO SO. IT OCCURRED AGAIN AT SLOWER SPEEDS, TOO. THE CONSUMER STATED HE READ ONLINE THAT STOPPING THE VEHICLE, AND TURNING IT OFF WOULD RE-ACTIVATE THE POWER STEERING FOR AWHILE. THE DEALER REPLACED THE POWER STEERING MOTOR FREE OF CHARGE. UPDATED 08/01/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466444July 18, 2012
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
EVERY TIME FUEL IS SLIGHTLY BELOW A QUARTER TANK THE ENGINE STALLS AS IF THE CAR IS RUNNING OUT OF GAS AND THE CARS DRASTICALLY REDUCES SPEED WITH MINIMUM POWER. ALSO, AFTER THE INCIDENT OCCURRED I WENT ONLINE TO RESEARCH THE PROBLEM AND FOUND OUT THAT THE VEHICLE HAD BEEN RECALLED FOR FUEL PUMP PROBLEMS AS WELL AS LIGHTING IRREGULARITIES. FURTHERMORE, AS I CONTINUED USING MY VEHICLE THE IGNITION SWITCH CYLINDER BROKE CAUSING THE KEY TO BE STUCK AND WAS UNABLE TO TURN OFF THE IGNITION OF THE CAR. LUCKILY, I HAVE A STICK SHIFT TRANSMISSION AND WAS ABLE TO TURN OFF THE CAR BY PUTTING IT INTO 4TH GEAR AND LETTING GO OF THE CLUTCH TO TURN OFF THE IGNITION. UNFORTUNATELY, THE CAR BATTERY REMAINS ON AND IN ORDER TO COMPLETELY TURN OFF THE CAR I HAVE TO DISCONNECT THE BATTERY CABLE SO THE BATTER LIFE IS NOT DRAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465808July 16, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT WAS DRIVING 30 MPH UP A MOUNTAIN WHEN A WARNING LAMP ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT MENTIONED THAT IT WAS VERY DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO HAD NOT BEEN ABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465879July 16, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH THE POWER STEERING SYSTEM SEIZED, CAUSING THE CONTACT TO HAVE DIFFICULTY IN STEERING THE VEHICLE. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. AFTER RESTARTING THE VEHICLE THE POWER STEERING SYSTEM WORKED NORMALLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED THAT THERE WAS A FAULTY POWER STEERING SYSTEM THAT NEEDED TO BE REPLACED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 103,198.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465256July 11, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A STRONG ODOR OF FUEL INSIDE OF THE VEHICLE. IN ADDITION, FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL TANK MODULE WOULD NEED TO BE REPLACED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) AND THE VIN WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE EXCEEDED 120,000 MILES AND THEY WOULD NOT HONOR THE RECALL. THERE WAS NO MILEAGE MENTIONED IN THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464665July 9, 2012
ELECTRICAL SYSTEM
OUT OF NOWHERE, WHEN I TURNED MY CAR OFF THE KEY WOULD NOT COME OUT. I HAVE READ ABOUT THIS PROBLEM WITH 06 ION'S SEVERAL TIMES AND BELIEVE IT NEEDS INVESTIGATED. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464311July 5, 2012
FUEL/PROPULSION SYSTEM
FUEL LEAKS FROM UNDER CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464334July 5, 2012
FUEL/PROPULSION SYSTEM
FUEL PUMP MODULE ASSY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463509June 29, 2012
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
BOUGHT MY SATURN ION 2 2006 IN 2005 OBVIOUSLY BRAND NEW AND WAS TALKED INTO PURCHASING A $1500 BUMPER TO BUMPER WARRANTY. I IMMEDIATELY HAD PROBLEMS BUT WAS TOLD BY SATURN MECHANICS NOTHING WAS WRONG WITH MY CAR. IN 2009 AS I WAS GETTING HOME THE KEY GOT STUCK IN THE IGNITION AND WOULDN'T TURN OFF, I COULDN'T TURN OFF THE CAR AT ALL. I WAS LUCKY THAT THE DEALERSHIP WAS OPEN AND ABLE TO UNPLUG THE BATTERY. THEY FIXED IT BUT THE WARRANTY WOULDN'T PAY, SO I PAID OUT OF POCKET TO FIX IT. WELL, LAST SUNDAY IT HAPPENED AGAIN, IN 105 DEGREE HEAT. I HAD NO WHERE TO TAKE IT SINCE DEALERSHIPS ARE CLOSED SUNDAYS. MY CAR RAN FOR OVER 5 HOURS BECAUSE NO ONE COULD FIGURE OUT HOW TO UNPLUG THE BATTERY. ONLY A PROFESSIONAL KNOWS HOW TO TURN OFF THE CAR SAFELY, YET MANY PEOPLE RISKED TURNING IT OFF. I AM SURE SOME PEOPLE WOULD FIND IT EASY TO TURN OFF THE CAR BY DISCONNECTING THE BATTERY BUT STILL IT NOT SAFE. MY CAR WAS SO HOT NO ONE COULD TOUCH IT, I WAS AFRAID IT WAS GOING TO START ON FIRE. THIS IS A VERY COMMON PROBLEM AND NEEDS TO BE INVESTIGATED AND RECALLED. WE HAVE TO BE ABLE TO TURN OFF AN ENGINE. PLEASE INVESTIGATE THIS ISSUE, SATURN NOR GM WILL TAKE RESPONSIBILITY FOR THIS DEFECT, EVEN THOUGH WHEN YOU GOOGLE SATURN ION 2 2006 ALL THE REVIEWS SAY THE SAME THING ABOUT THE IGNITION CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463536June 29, 2012
FUEL/PROPULSION SYSTEM
AFTER PARKING THE CAR ON A SHORT DRIVE TO THE STORE, I SMELLED GASOLINE AROUND THE CAR. WHEN I CHECKED UNDERNEATH THE CAR, FUEL WAS VISIBLY POURING FROM THE FUEL TANK AREA AND WAS POOLING UNDER THE CAR. UPON INSPECTION OF THE FUEL SYSTEM, THE RETURN PORT OF THE FUEL PUMP WAS DISCOVERED TO BE CRACKED AND BROKEN-OFF, ENABLING FUEL RETURNING TO THE PUMP TO POUR OUT OF THE SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463441June 28, 2012
ELECTRICAL SYSTEM
IGNITION KEY CYLINDER FAILURE: THE KEY WOULD TURN BUT NOT ADVANCE BEYOND "RUN" TO START THE ENGINE. AFTER REPLACING THE KEY CYLINDER THE IGNITION KEY WORKS BUT THE IGNITION SWITCH PASSLOCK SYSTEM WOULD NOT ENGAGE; SATURN WAS FAULTED WITH THE EASE OF THEFT OF THEIR VEHICLES PROMPTING THEIR INITIATION OF THE FAILURE-PRONE PASSLOCK SYSTEM. THIS OWNER WORKS IN HIGH RISK/DANGEROUS AREA ON A FEDERAL FACILITY. FORTUNATELY THIS TIME THE INCIDENT OCCURRED AT HOME AFTER DRIVING FROM THAT FACILITY. WE NOTED THERE ARE MANY HUNDREDS OF COMPLAINTS FILED AGAINST GM FOR THIS DEFECT, MANY WITH PERSONAL/PROPERTY RISK AS NOTED HERE, BUT NOTHING HAS BEEN DONE. IF THIS RECURS WITH PERSONAL DAMAGE WE GUARANTEE THERE WILL BE A SIGNIFICANT CLASS ACTION SUIT FILED AGAINST GM WHICH IS LIKELY TO BE HIGHLY SUCCESSFUL; WE ARE SEEKING THE ADVICE OF OUR ATTORNEYS. WE WILL NOT DIVULGE ANY OTHER SUCH OR RELATED INFORMATION AT THIS TIME. WE ADDITIONALLY NOTED TO DATE NOTHING HAS BEEN DONE BY GM TO CORRECT THIS PROBLEM, VIS-A-VIS IN A RECALL OR REFUND FOR TIME/MATERIAL/LABOR OR PERSONAL TIME LOST, OTHER THAN TO DISCONTINUE THE SATURN BRAND. IT HAS BEEN DIFFICULT TO FIND SUITABLE SERVICE OF ANY KIND, MAINLY BECAUSE GM DEALERS REFUSE TO WORK ON SATURNS: "WE HATE THOSE CARS". AT THIS POINT THE REPROGRAMMING FEATURE OF THE DYSFUNCTIONAL PASSLOCK SYSTEM DOES NOT WORK. THE VEHICLE WILL HAVE TO BE TOWED 39 MILES TO A DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463502June 28, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
OUR SON HAD MY WIFE'S 2006 SATURN ION AT COLLEGE 200 MILES FROM HOME. GAS DRIPPING FROM UNDERNEATH CAR, IMMEDIATELY TOLD HIM TO TAKE IT TO DEALER. DEALER CONFIRMED FUEL TANK RETURN LINE CRACKED. REMOVED FUEL TANK AND REPLACED FUEL MODULE ASSEMBLY. TOTAL BILL 685.63. CAN NOT GET NO SATISFACTION FROM SATURN ON THE RECALL OF THIS VEHICLE. WHAT DIFFERENCE WHAT STATE THIS OCCURS IN. NHTSA #09V419000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463334June 27, 2012
ELECTRICAL SYSTEM, STEERING
COULD NOT SHUT CAR OFF, KEY IS LOCKED IN IGNITION, COULD NOT GET KEY OUT OF IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462661June 26, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO RECALLS RELATED TO FUEL LEAKS CAUSED BY A FAULTY HOSE ON THE FUEL PUMP. *TGW THE CONSUMER WAS INFORMED THERE WAS NO RECALL IN THE STATE HE RESIDES IN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463212June 26, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE REVERSING FROM HER DRIVEWAY. THE POWER STEERING WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHUT THE VEHICLE OFF AND THE VEHICLE RESUME AS NORMAL UPON RESTART. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 147,294.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463051June 25, 2012
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS LOUD CHIME WITH COMPLETE LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR ASSISTANCE DUE TO THE ELECTRIC POWER STEERING. THE FAILURE OCCURRED NINE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462680June 22, 2012
STEERING
I WAS DRIVING TO WORK AT 9PM AND I GOT OFF THE HIGHWAY AND MY POWER-STEERING STOPPED WORKING. THERE WAS A LIGHT ON THE DASH THAT SAID IT WAS MY PWR STR. I MADE IT TO WORK, BUT IT WAS VERY DIFFICULT TO STEER MY CAR AND VERY UN-SAFE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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