Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10334641June 4, 2010
STEERING
POWER STEERING FAILS WHILE DRIVING DOWN THE HIGHWAY/ROAD IN MY 2004 SATURN ION 3. POWER STEERING INDICATOR GOES OFF WHEN I LOOSE THE POWER STEERING. PULL OVER AND SHUT OF CAR AND RESTART EVERYTHING SEEMS FINE FOR A FEW MILES THEN THE PROBLEM STARTS OVER AGAIN. SEVERE SAFETY ISSUE- ESPECIALLY WHEN MY WIFE IS DRIVING WITH THE KIDS. AFTER RESEARCHING, FINDING OUT THIS IS BECOMING A COMMON PROBLEM- WHY NO RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333904May 30, 2010
ELECTRICAL SYSTEM, STEERING
QUITE OFTEN, WITHOUT WARNING, THE POWER STEERING FAILS ON MY WIFE'S 2004 SATURN ION. SURPRISED AT FIRST BY THIS FAILURE, SHE HAS LEARNED NOT TO PANIC AND TO KEEP CONTROL OF THE CAR. INTERNET RESEARCH HAS TOLD US THAT GM IS AWARE OF THE PROBLEM AND ISSUED RECALLS ON OTHER MODELS WITH THE SAME SYSTEM. IT IS APPARENTLY AN EXPENSIVE FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332709May 28, 2010
ELECTRICAL SYSTEM
2004 SATURN ION1 WILL NOT START DUE DO PASSLOCK THEFT DETERRENT PROBLEM. THE POSSIBLE COMPONENTS CAUSING THIS ARE THE IGNITION SWITCH AND/OR THE BCM. THE BATTERY WAS TESTED AS GOOD. THIS PROBLEM STARTED IN JANUARY 2008 DURING A WINTER STORM AND HAS HAPPENED DOZENS AND DOZENS OF TIMES SINCE, WITH THE LAST OCCURRENCE TODAY AND IT IS NEARLY 90 DEGREES OUTSIDE. IT HAS PREVIOUSLY ONLY DONE THIS IN COLD AND WET CONDITIONS. THE CAR WILL CRANK ONCE OR TWICE WHEN THE IGNITION SWITCH IS ENGAGED BUT THEN IT WILL DO NOTHING, THE SERVICE ENGINE LIGHT ALONG WITH THE PASSLOCK ICON ILLUMINATES. AFTER WAITING 10 MINUTES THE LIGHTS GO OFF AND IT WILL START. THIS IS AN EXTREMELY COMMON PROBLEM WITH THESE CARS AND THE REPAIRS ARE COSTLY AND NOT ALWAYS EFFECTIVE ACCORDING TO WHAT OTHERS ARE INDICATING ONLINE. THIS COULD EASILY PUT SOMEBODY IN HARMS WAY GIVEN AN UNSAFE OR HARSH ENVIRONMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332393May 26, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE POWER STEERING MALFUNCTIONED. THE POWER STEERING LIGHT ILLUMINATED BEFORE THE FAILURE OCCURRED. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; AFTER RESTART, THE POWER STEERING RESET TO NORMAL. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALERSHIP FOR DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330836May 17, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED AND THE POWER STEERING FAILED SUDDENLY. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT; AFTER RESTART, THE POWER STEERING FUNCTIONED PROPERLY. THE FAILURE OCCURRED TWICE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330838May 17, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH INTO A PARKING LOT. A CHIME SOUNDED INSIDE OF THE VEHICLE AND THE POWER STEERING WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED NORMALLY FOR A PERIOD OF TEN MINUTES. THE VEHICLE FAILURE OCCURRED REPEATEDLY; AND WHENEVER IN OPERATION DURING WARM WEATHER TEMPERATURES. THE AUTHORIZED DEALER WAS NOTIFIED OF THE MALFUNCTION AND STATED THERE WAS NOT A RECALL FOR THE DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 72,000. UPDATED 07/19/10. *LJ THE CONSUMER STATED THE STEERING GOES OUT 4-5 TIMES A DAY IN A 45 MINUTE TO HOUR TIME FRAME. IT WAS ALMOST IMPOSSIBLE TO STEER THE VEHICLE. UPDATED 09/22/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330283May 13, 2010
STEERING
2004 SATURN ION. POWER STEERING GOES OUT INTERMITTENTLY I HAVE HAD NEAR MISSES TWICE WITH IT GOING OUT AT LOW SPEEDS EXTREMELY HARD TO TURN. WHEN CAR STOPS & IS RESTARTED POWER STEERING WORKS AGAIN. I DRIVE 10 MI TO AND FROM WORK USUALLY HAPPENS IN AFTERNOON 4 OUT OF 5 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330015May 11, 2010
STEERING
DRIVING ON FREEWAY THROUGH A BENDING TUNNEL AND SUDDENLY THE POWER STEERING FAILED. VERY NEAR COLLISION WITH THE TUNNEL WALL. DROVE REST OF THE JOURNEY WITH NO POWER STEERING. POWER STEERING RETURNED ON START-UP. BUT THEN FAILED AGAIN THE NEXT DAY AND IS NOW, EXCEPT FOR THE FIRST 10 SECONDS AFTER TURNING ON THE IGNITION, DOES NOT WORK AT ALL. $1200 REPAIR ESTIMATE TO REPLACE POWER MODULE. 2004 SATURN ION WITH ONLY 35,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329730May 10, 2010
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL IMMEDIATELY FOLLOWED BY A LOSS OF POWER STEERING ASSIST. THE STEERING WHEEL BECAME EXTREMELY HARD AND THE CONTACT HAD EXTREME DIFFICULTY IN MAINTAINING CONTROL OF THE VEHICLE. SHE WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROADWAY WITHOUT INCIDENT AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE WAS STILL WITHOUT POWER STEERING ASSIST. NEITHER THE DEALER NOR MANUFACTURER HAD YET BEEN CONTACTED. THIS WAS THE FIRST INCIDENT OF THE FAILURE IN THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 92,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329414May 8, 2010
ELECTRICAL SYSTEM
I BOUGHT MY 2004 SATURN ION USED WITH LESS THAN 60,000 MILES ON IT, I HAD IT LESS THAN A YEAR WHEN ONE DAY IT WOULDN'T START, I THOUGHT IT WAS THE BATTERY OR THE ALTERNATOR, BUT NONE OF THAT FIXED THE PROBLEM. THIS PROBLEM PROGRESSIVELY GOT WORSE AND STARTED HAPPENING VERY FREQUENTLY, MORE OFTEN WHEN IT GOT COLD OUT. AFTER ABOUT 10-15 MINUTES THE CAR WILL START, I HAVE HAD TO WAIT UP TO 45 MINUTES FOR THE CAR TO START SOMETIMES. THIS PROBLEM HAS MADE ME LATE FOR WORK, LEFT MY CHILDREN WAITING FOR ME AND LEFT MYSELF AFTER WORK CLOSING A BAR ONE NIGHT AT 3:00 IN THE MORNING. THE MORE I MENTIONED THIS PROBLEM TO PEOPLE THE MORE I FOUND OUT I AM NOT THE ONLY ONE WITH THIS PROBLEM, IT HAS TO DO WITH THE SECURITY PASS LOCK SYSTEM AND IGNITION. IF THIS IS SUCH A FREQUENT PROBLEM FOR SATURNS WHY HASN'T THERE BEEN A RECALL EVER TO HAD IT FIXED, AND WHY ARE DEALERSHIPS ALLOWED TO SELL USED SATURNS WITHOUT CORRECTING THE PROBLEM OR MAKING BUYERS AWARE OF THIS POTENTIAL PROBLEM, IT IS SIMPLY DISHONEST! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329332May 7, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE POWER STEERING LIGHT ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. WHEN THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED IT, THE POWER STEERING FUNCTIONED NORMALLY; HOWEVER, THE FAILURE REOCCURRED CONSTANTLY. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328304April 30, 2010
STEERING
MY CAR RAN FINE UNTIL ABOUT 60,000 MILES. THEN THE POWER STEERING GOING. AT FIRST IT WAS SPORADIC. IT WOULD GO OUT AND THEN COME BACK ON. PRETTY SOON IT GOT TO BE ALL THE TIME. I HAVE YET TO GET FIXED. MY MECHANIC TOLD ME IT WOULD COST $1,200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327895April 28, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT ANY SPEED, THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. HE THEN CALLED THE MANUFACTURER WHO REFERRED HIM TO THE DEALERSHIP. THE CURRENT MILEAGE WAS 19,201. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327363April 26, 2010
STEERING
THE POWER STEERING ON MY 2005 SATURN ION JUST WENT OUT WHILE I WAS DRIVING, WITH OUT ANY WARNING. AND AFTER TALKING WITH OTHER PEOPLE AND A MECHANIC IT SOUNDS LIKE IT IS A PRETTY BIG PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327657April 26, 2010
STEERING
THE POWER STEERING SIGNAL SHOW ON DASH DISPLAY AND POWER STEERING GOES OUT. WHEN THE CAR IS TURN OFF AND AFTER FEW MINUTES IS TURN BACK ON, POWER STEERING WORK FINE AGAIN FOR SOME TIME. FUSES ARE OK. THIS HAPPEN WHILE YOU ARE DRIVING AND IS VERY HARD TO GET KEEP OF THE CAR. THIS HAD HAPPENED SEVERAL TIMES DURING THE LAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327659April 26, 2010
ELECTRICAL SYSTEM
I OWN A 2004 SATURN ION, THAT ON RANDOM OCCASIONS DOES NOT START. WAIT A FEW MINUTES AND THEN IT DOES. THIS HAS HAPPENED TO US IN BOTH WARM AND COLD DAYS. IT'S BEEN IN FOR SERVICE SEVERAL TIMES AND SERVICE TECH'S CAN'T SEEM TO LOCATE THE PROBLEM. WHEN THIS FIRST STARTED, WITH ONLY ABOUT 10 000 KL, THE CAR DID NOTHING, NO LIGHTS, RADIO ETC., COMPLETELY DEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327142April 23, 2010
STEERING
DURING MY DRIVE HOME FROM WORK, I WAS SLOWING DOWN FOR A RED LIGHT, AND THE PWR STR ERROR LIGHT CAME ON IN MY CAR IMMEDIATELY FOLLOWED BY MY POWER STEERING GIVING OUT. I COULD HARDLY TURN THE WHEEL, BUT STRUGGLED WITH TWO HANDS TO PULL OFF THE ROAD AND TURN MY CAR OFF. WHEN I RESTARTED IT SEVERAL MINUTES LATER, THE ERROR MESSAGE WAS GONE. I STARTED DRIVING AGAIN AND THE POWER STEERING RETURNED. I MADE IT HOME. THE FOLLOWING MONDAY I TOOK THE CAR TO RETURN TO WORK WHERE I PLANNED TO TAKE IT INTO THE MECHANIC NEAR THERE. AGAIN, AS I WAS COMING TO AN INTERSECTION AND PREPARING TO TURN ONTO A BUSY HIGHWAY, THE ERROR MESSAGE CAME ON AGAIN AND MY POWER STEERING COMPLETELY GAVE OUT. I WAS EXTREMELY SHAKEN UP AND FORCED THE WHEEL TO TURN OFF TO THE SIDE. AGAIN, BY SHUTTING OFF THE ENGINE TEMPORARILY, I WAS ABLE TO GET IT TO WORK WELL ENOUGH TO GET TO WORK. MY MECHANIC OBSERVED THE CAR AND DETERMINED THAT THIS IS AN ELECTRONIC STEERING PROBLEM. TO FIX IT THE ENTIRE STEERING COLUMN WOULD NEED TO BE REPLACED. THIS HAS AN ESTIMATED COST OF $1,000 AND NEEDS TO BE DONE AT A CERTIFIED SATURN DEALER BECAUSE OF THE SOFTWARE ASSOCIATED WITH THE FIX. THIS PROBLEM IS EXACTLY WHAT WAS REPORTED IN THE GM RECALL OF COMPACT CARS TO FIX THE POWER STEERING. THE STEERING COLUMN PARTS ARE THE SAME IN THE 2004 SATURN ION 3, WHICH IS WHAT I DRIVE. YET, MY CAR WAS NOT INCLUDED IN THE RECALL. WHY? I AM NOT ABLE TO DRIVE MY CAR UNTIL IT IS FIXED. THIS IS A SERIOUS SAFETY HAZARD, AS I AM BARELY STRONG ENOUGH TO TURN THE WHEEL WITHOUT THE POWER STEERING. I WAS ONLY LUCKY THAT THIS DID NOT HAPPEN WHILE I WAS IN DIFFERENT PLACES OF MY COMMUTE OR THE CONSEQUENCES COULD HAVE BEEN SEVERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326880April 21, 2010
ENGINE AND ENGINE COOLING
DRIVING DOWN THE ROAD CAR SHUTS OFF, I WAS GOING 20MHP THE ROAD WAS STRAIGHT CAME TO A RIGHT HAND BEND IN THE ROAD AND CAR WAS OFF NO ABS, NO PWR STER, THERE WERE CARS SITTING AT THE STOP SIGN. LUCKILY I WAS ABLE TO GET THE CAR STOPPED. TO GET THE CAR STARTED I HAD TO PUT IN PARK TURN KEY OFF THEN TURN KEY OVER AND IT STARTS RIGHT UP. THIS IS NOW THE 2ND TIME THIS HAS HAPPENED. FIRST TIME SITTING AT A RED LIGHT CAR WAS RUNNING LIGHT TURNED GREEN GAVE IT THE GAS MID WAY THROUGH INTERSECTION CAR SHUT OFF AGAIN AND DRIFTED TO SIDE OF THE ROAD WITH A BUNCH OF CARS HONKING. I THOUGHT I NEEDED A TUNE UP AND THAT WAS 3MONTHS AGO. THAT HAPPENED UNTIL TWO DAYS AGO. CAR SHUTS OFF WHILE DRIVING WITH WARNING, IF I WAS GOING ANY FASTER I WOULD HAVE HIT THE BACK END OF THE CAR THAT WAS STOPPED @ A STOP SIGN. 2004 SATURN ION 2.2L I HAVE NOT DONE ANYTHING WITH THIS PART DO TO NO INCOME RIGHT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326443April 19, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 65 MILES PER HOUR THE POWER STEERING FAILED. THE CONTACT SPOKE WITH THE DEALER WHO ADVISED THEY WILL SEND THE PART TO THE CONTACT TO REPAIR THE VEHICLE. THE CURRENT MILES WERE 84000. THE FAILURE MILES WERE NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326502April 19, 2010
STEERING:COLUMN
TL*-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 45-55 MPH THE POWER STEERING LOCKED WITHOUT WARNING, CAUSING LIMITED CONTROL IN THE STEERING OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE RESTARTED, THE POWER STEERING FUNCTIONED NORMAL FOR A FEW MOMENTS AND FAILURE CONTINUED TO OCCUR. THE DEALER WAS NOTIFIED AND STATED THAT THE STEERING COLUMN WOULD BE REPLACED AT THE OWNER EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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