Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10346057July 29, 2010
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE WEATHER GETS TOO COLD, MY CAR DOES NOT START. I EITHER HAVE TO KEEP TRYING TO START THE IGNITION EVERY 5 MINUTES AND THEN IN HALF AN HOUR IT STARTS OR I HAVE TO WAIT UNTIL THE SUN COMES OUT FOR MY CAR TO START. I'VE HAD THIS CAR FOR A COUPLE OF YEARS NOW AND I ONLY HAVE THIS PROBLEM FROM NOVEMBER-FEBRUARY. THESE ARE THE COLDEST MONTHS AND EVERY MORNING DURING THESE MONTHS I HAVE THIS PROBLEM OF NOT BEING ABLE TO START MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345878July 28, 2010
STEERING
POWER STEERING FAILURE RENDERS VEHICLE INOPERABLE AND JUST PLAIN DANGEROUS. MY POWER STEERING WENT OUT WHILE DRIVING ON 3 OCCASIONS THIS WEEK AND WOULD BE BACK TO NORMAL AFTER COMING TO COMPLETE STOP AND RESTARTING THE VEHICLE. HAD THE POWER STEERING MOTOR REPLACED TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345357July 26, 2010
STEERING
WHILE DRIVING, ANYWHERE FROM TWO MINUTES TO TWENTY MINUTES LATER, THE POWER STEERING FAILS AND DOES NOT CORRECT UNTIL THE ENGINE IS RESTARTED. THIS HAPPENS EVERY DAY,UP TO 5 TIMES A DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344057July 19, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 40 MPH THE POWER STEERING SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY STIFF. THE CONTACT DROVE THE VEHICLE ONTO THE EMERGENCY LANE, TURNED IT OFF AND RESTARTED IT; HOWEVER, THE VEHICLE BEGAN TO FUNCTION NORMALLY AND THEN THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE HAD RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REPLACED THE POWER STEERING FUSES BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 69,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343813July 18, 2010
STEERING
MY 2004 SATURN ION 3 POWER STEERING KEEPS ON FAILING. ALL I HAVE TO DO IS SHUT OFF THE CAR AND TURN IT BACK ON IT AGAIN AND IT WORKS AGAIN. IT APPEARS FROM THE INTERNET THIS IS A COMMON ISSUE WITH THESE CARS AND THAT THE COBALT WITH THE EXACT SAME STEERING COLUMN AND ELECTRIC MOTOR WAS RECALLED BUT THE ION WAS NOT. THIS IS SCARY WHEN DRIVING AND YOUR POWER STEERING JUST GOES OUT. IT IS HAPPENING MORE AND MORE ON ME AND IS GOING TO CAUSE AN ACCIDENT ONE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343452July 15, 2010
STEERING
SATURN ION 2004 2.2LTR L4 WITH 28K MILES. AFTER DRVING 3 OR 4 BLOCKS ONLY, "PWR STR" INDICATOR LIGHTED UP ON THE DASHBOARD, AND THE STEERING GOT REALLY HARD, ALMOST IMPOSSIBLE TO STEER THE CAR. THIS HAD HAPPENED LIKE 1 OR 2 YEARS BEFORE WHILE DRIVING IN MY PARKING, BUT IT WAS GONE THE NEXT TIME I STARTED THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343340July 14, 2010
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING AT 35 MPH, THE POWER STEERING LOCKED AND BECAME EXTREMELY DIFFICULT TO STEER. THE CONTACT THEN DEPRESSED THE BRAKES AND WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A LOCAL REPAIR FACILITY. THE DEALER ADVISED THERE WERE NO REPORTED FAILURES OF POWER STEERING LOSS IN HIS YEAR, MAKE AND MODEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342985July 13, 2010
STEERING
I HAVE A 2004 SATURN ION LEVEL 2. MY VEHICLE'S 'CHECK ENGINE' LIGHT APPEARS QUITE FREQUENTLY. I BROUGHT IT TO A DEALERSHIP TO BE CHECK OUT OVER A YEAR AGO. I WAS TOLD THAT NOTHING WAS WRONG WITH MY VEHICLE. FOR A YEAR, I HAVE BEEN DRIVING WITH A 'CHECK ENGINE' LIGHT RANDOMLY LIGHTING UP. LAST NIGHT, MIDWAY AROUND A BEND, MY VEHICLE'S ELECTRIC POWER STEERING WENT OUT, AND STRAIGHTENED MY WHEEL- PUTTING ME INTO ONCOMING TRAFFIC. I COULD HAVE DIED AND KILLED ANOTHER DRIVER. THIS MORNING, AFTER CALLING AROUND TO DEALERSHIPS AND MECHANICS AND DOING MY OWN RESEARCH, I HAVE FOUND OUT THAT MY VEHICLE'S MAKE AND MODEL IS UNDER EVALUATION FOR A RECALL CONCERNING THE POWER STEERING. THIS "EVALUATION" WAS ONLY RECENTLY STARTED THIS PAST YEAR. THERE HAVE BEEN NO PUBLIC WARNINGS AND GM IS REFUSING TO ACKNOWLEDGE THE PROBLEM EVEN AFTER THE DIAGNOSTIC TESTS HAVE BEEN PERFORMED. MANY DRIVERS ARE DRIVING WITHOUT THE PROBLEM BEING FIXED BECAUSE OF THE PRICE TAG OF THE REPAIR AND THE STATE OF THE ECONOMY. WHAT IS IT GOING TO TAKE FOR A RECALL REGARDING SATURN IONS?! THE DEATH OF A SATURN DRIVER? THIS IS BECOMING ABSURD AND I BELIEVE WORSE THAN THE TOYOTA ORDEAL. THEY ARE SWEEPING THE ISSUE UNDER A RUG, ALONG WITH OUR MONEY AND MOST IMPORTANTLY, THE SAFETY OF SATURN DRIVERS' LIVES. I HAVE BEEN CONVERSING WITH OTHER SATURN DRIVERS WHO HAVE HAD THE SAME PROBLEMS, WE ARE FURIOUS AND PARANOID THAT AT ANY POINT IN TIME WE MAY DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343031July 13, 2010
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE ROOF OF THE VEHICLE EXHIBITED A SEVERE LEAK FROM THE DATE OF PURCHASE. THE DEALER REPLACED THE CEILING ON ONE OCCASION YET THE FAILURE RECURRED. WATER WOULD ENTER THE VEHICLE RAPIDLY DURING HEAVY RAINS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 545 AND THE CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343050July 13, 2010
STEERING
I HAVE A 2004 SATURN ION (RED LINE). IN JULY OF LAST YEAR, MY POWER STEERING WENT OUT WHILE DRIVING. YOU HAVE TO TURN THE CAR OFF AND RESTART IT IN ORDER TO RESET THE POWER STEERING. THE PROBLEM OCCURRED TWICE THAT MONTH AND DID NOT HAPPEN AGAIN UNTIL JUNE OF THIS YEAR. IT HAS HAPPENED 5 TIMES SINCE. I HAVE NOTICED THAT THE PROBLEM USUALLY OCCURS WHEN THE WEATHER IS HOT (OVER 90 DEGREES). OTHER THAN THAT, THERE IS NO SET CIRCUMSTANCE. IT CAN JUST GO OUT AT ANY TIME. I CONTACTED SATURN AND THEY SAID THERE WAS A PROBLEM WITH SOME PART OF THE STEERING COLUMN THAT WAS CAUSING THE PROBLEM, BUT THE WAY THE CAR IS MADE, THEY JUST CAN'T REPLACE THE PART, BUT THE ENTIRE STEERING COLUMN HAS TO BE REPLACED. THIS WOULD COST BETWEEN 700.00 AND 800.00 BEFORE LABOR. I HAVE BEEN RESEARCHING THIS ON THE INTERNET AND HAVE FOUND DOZENS OF OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. I FEEL THIS IS A SAFETY PROBLEM ON SATURNS PART AND THE STEERING COLUMN NEEDS TO BE RECALLED. I UNDERSTAND YOU HAVE HAD SIMILAR COMPLAINTS ABOUT THIS PROBLEM. I HOPE YOU TAKE THESE COMPLAINTS INTO CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343064July 13, 2010
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING AT 70 MPH THE POWER STEERING LIGHT FLASHED AND THE POWER STEERING MALFUNCTIONED. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED TO THE CONTACT TO TAKE THE VEHICLE INTO THE DEALER TO HAVE A DIAGNOSTIC TEST AND ALSO HAVE A DISTRICT SPECIALIST LOOK AT THE VEHICLE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER AT THIS TIME. THE CONTACT STATED THE VEHICLE WILL CAUSE SOMEONE'S DEATH. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342165July 9, 2010
STEERING
THE POWER STEERING ON MY 2004 SATURN ION WENT OUT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342357July 9, 2010
STEERING
POWER STEERING JUST STARTED TO GO OUT ON MY SATURN ION 04. THIS PROBLEM STARTED ABOUT 2MOS AGO, APRIL, 2010. IT APPEARS AFTER THE CAR HAS BEEN RUNNING FOR A WHILE. WHEN TURNED OFF AND RESTARTED, POWER STEERING WORKS, BUT THEN MAY GO OUT AFTER DRIVING A WHILE MORE. WHEN CAR WAS FIRST BOUGHT, WITHIN 24 HRS WE HAD AN IGNITION PROBLEM THAT THE DEALERSHIP ENDED UP FIXING FREE OF CHARGE. VERY DISTURBED THAT THE COBALT WAS RECALLED FOR THIS PROBLEM AND NOT THE SATURN. MAKES NO SENSE SINCE THE POWER STEERING IS THE SAME IN BOTH VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341734July 7, 2010
STEERING
POWER STEERING ON 2004 SATURN ION IS DEFECTIVE AND GM WON'T PAY FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341721July 6, 2010
STEERING
ESCONDIDO, CA. -- I AM A LONGTIME OWNER OF SATURNS -- I OWN A 2009 VUE NOW AND HAVE OWNED FOUR OTHER SEDANS -- AND HAVE ALWAYS THOUGHT THEY WERE RELIABLE AND SAFE CARS. MY DAUGHTER DROVE AN SL FOR YEARS. NOW I AM NOT SO SURE. I JUST PURCHASED (JULY 5) A 2004 SATURN ION REDLINE, 73,000 MILES ON THE ODOMETER, FOR MY SON, THE FIRST DAY HE DROVE IT, THE POWER STEERING WENT OUT WHILE HE WAS MAKING A TURN. HE NEARLY HAD AN ACCIDENT. THERE WAS A CHIME, THE LETTERS PWR STR APPEARED ON THE DASHBOARD READOUT, AND THE POWER STEERING WENT OUT IMMEDIATELY, MAKING THE VEHICLE EXTREMELY DIFFICULT TO STEER. TURNING OFF THE CAR AND STARTING IT AGAIN RESTORED THE POWER STEERING. BUT WITHIN 24 HOURS, THE SAME THING HAPPENED TWICE MORE WITHOUT ANY WARNING, ONCE WHILE I WAS DRIVING THE CAR. I HAVE SINCE DONE A WEB SEARCH AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE ION FOR THIS EXACT PROBLEM. THIS IS NOT JUST A SIMPLE ISSUE OF A PART WEARING OUT. IT IS A WIDESPREAD AND EXTRAORDINARILY DANGEROUS SITUATION THAT IS GOING TO RESULT IN INJURIES OR DEATH, IF IT HASN'T ALREADY. I AM ALSO OUTRAGED THAT GM HAS ISSUED A RECALL FOR THE CHEVY COBALT SS, WHICH HAS THE SAME STEERING SYSTEM AS THE ION REDLINE, BUT NOT FOR THE ION. I HAVE CONTACTED GM, AND A SPOKEWOMAN (MERISSA) ACKNOWLEDGED THE COBALT RECALL, BUT SAID IT DID NOT APPLY TO THE ION FOR REASONS SHE COULD NOT EXPLAIN. ARE THE SAFETY AND LIVES OF SATURN ION OWNERS SOMEHOW LESS VALUABLE THAN OWNERS OF CHEVY COBALTS? GM HAS DIRECTED ME TO A CHEVY DEALER (NOW THAT SATURN IS GONE) TO HAVE THE PROBLEM ASSESSED. IT SAYS IT CANNOT PROMISE ANYTHING BECAUSE THE CAR IS OUT OF WARRANTY. BUT THIS IS CLEARLY A PROBLEM DUE TO A DEFECTIVE STEERING SYSTEM. I IMPLORE NHTSA TO REQUIRE A RECALL FOR SATURN IONS WITH ELECTRIC STEERING. JUST DO A GOOGLE SEARCH FOR "SATURN ION POWER STEERING FAILS" TO SEE ALL THE IDENTICAL COMPLAINTS AND HARROWING REPORTS OF ACCIDENTS AND NEAR ACCIDENTS. DO YOUR JOB, PLEASE, BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341389July 4, 2010
STEERING
INTERMITTENT POWER STEERING FAILURE ON 2004 SATURN ION. RESTARTING ENGINE "RESETS" POWER STEERING. MAY OCCUR MULTIPLE TIMES IN ONE WEEK. SAME PROBLEMATIC POWER STEERING UNITS USED IN OTHER GM VEHICLES THAT WERE RECALLED (COBALTS AND G5) BUT NO RECALL FOR SATURN IONS HAVING SAME PROBLEM WITH SAME PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341118July 2, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE POWER STEERING LIGHT CAME ON AND THE STEERING FAILED. THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE CONTACT WAS ABLE TO DRIVE SAFELY TO HIS RESIDENCE. THE FOLLOWING DAY, THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 63918.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340613June 29, 2010
ELECTRICAL SYSTEM, STEERING
I DRIVE A 2004 SATURN ION-2 AND MY POWER STEERING GOES OUT AT RANDOM TIMES. THIS IS THE FIRST TIME I HAVE HAD AN ISSUE WITH MY POWER STEERING. I FEEL IT IS A MAJOR SAFETY CONCERN BECAUSE THIS ISSUE HAPPENS AT RANDOM AND THE CAR BECOMES INCREDIBLY HARD TO STEER. I HAVE DONE SOME RESEARCH ON THIS MATTER AND MANY OTHER SATURN DRIVERS HAVE THE EXACT SAME PROBLEM AS MYSELF AND I HAVE ALSO FOUND THAT THE CHEVY COBALT HAS THE EXACT SAME STEERING COLUMN AS THE SATURN ION AND THERE HAS BEEN A RECALL ON THE COBALT BUT NOT ON THE ION. THIS BAFFLES ME BECAUSE IF THE SAME MECHANISM IS ON BOTH CARS THE BOTH CARS SHOULD BE RECALLED NOT JUST ONE. I FEEL EXTREMELY UNSAFE ON THE ROAD DRIVING MY CAR NOW BECAUSE I HAVE NO INDICATION IF AND WHEN MY POWER STEERING WILL FAIL. THE ARE NO EVENTS LEADING UP TO THIS HAPPENING AND I REPLACED THE ELECTRICAL POWER STEERING FUSES IN HOPES THAT THE FUSES WERE BLOWN BUT THIS DID NOT SOLVE THE PROBLEM. FROM SOME INTERNET RESEARCH THE NEXT STEP WOULD BE HAVING THE ENTIRE STEERING COLUMN REPLACED BUT I DO NOT FEEL SATURN ION DRIVERS SHOULD BE RESPONSIBLE FOR REPLACING A DEFECT ON A CAR THAT SHOULD HAVE BEEN RECALLED YEARS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340649June 29, 2010
STEERING
ELECTRIC POWER STEERING SYSTEM FAILURE IN MY 2004 SATURN ION. POWER STEERING SYSTEM STOPS WORKING AND STEERING BECOMES VERY HARD AND HEAVY. IT OCCURS DAILY SINCE 6-19-10. CALLED DEALER WHO INFORMED ME THAT NO RECALL HAS BEEN MADE BY SATURN EVEN THOUGH SAME PROBLEM HAS CAUSED A RECALL OF CHEVY COBALT, WHICH USES THE SAME ELECTRIC PART (MOTOR) AND HAS EXPERIENCED SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340532June 28, 2010
STEERING
2004 SATURN ION COUPE STEERING JUST WENT OUT WITH NO WARNING CAR WOULD NOT STEER. THE DASH LIGHT JUST GOES ON AND STEERING IS GONE HARD TO CONTROL CAR . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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