Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10484915November 16, 2012
FUEL/PROPULSION SYSTEM
THE VEHICLE'S FUEL TANK HAS A HOLE WHERE THE "NECK" OF THE SPOUT MEETS THE TANK. THIS RESULTS IN A STRONG SMELL OF GASOLINE AND PRESENTS A SIGNIFICANT DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484769November 15, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE TRANSMISSION BEGAN TO HESITATE AND RESPONDED AS THOUGH IT WOULD STALL. THE VEHICLE WAS TAKEN TO A TRANSMISSION CENTER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TRANSMISSION INNER SPRING FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 46,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484112November 13, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES STARTED TO EMITT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 48,000. UPDATED 01/14/13 *BF UPDATED 1/16/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484047November 12, 2012
STEERING
THE POWER STEERING LIGHT HAS COME ON SEVERAL TIMES IN MY VEHICLE. IT THEN LOSES POWER STEERING. IF I TURN THE CAR OFF AND BACK ON IT WORKS AGAIN. I HAVE CALLED AROUND AND BEEN TOLD THE PART IN MY CAR IS THE SAME PART THAT WAS RECALLED IN THE CHEVY COBALT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483814November 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT AFTER MONTHS OF SMELLING GASOLINE FUEL IN AND AROUND THE VEHICLE, HE TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT FUEL SPRAYED OUT OF THE PUMP EVERY TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS GIVEN THE FAULTY FUEL PUMP AND NOTICED SEVERAL STRESS FRACTURES. AFTER RESEARCHING, HE WAS INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE MANUFACTURER WAS NOTIFIED BUT ADVISED THE CONTACT THAT DUE TO MILEAGE THEY WOULD NOT ASSIST IN THE REPAIR COSTS. THE FAILURE MILEAGE WAS 124,600 AND THE CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483555November 6, 2012
STEERING, ELECTRICAL SYSTEM
WE BOUGHT A 2007 SATURN ION FOR MY DAUGHTER'S FIRST CAR ABOUT A YEAR AND A HALF AGO. SEVERAL MONTHS AGO SHE WAS COMING HOME FROM SCHOOL TRAVELING DOWN INTERSTATE 5 GOING ABOUT 65 MILES AN HOUR WHEN ALL OF A SUDDEN HER POWER STEERING SHUT OFF AND JERKED, CAUSING HER TO ALMOST HIT THE CAR IN THE NEXT LANE. NOW EVERY TIME SHE DRIVES HER CAR, ABOUT 12 OR SO MINUTES IN, THE POWER STEERING WILL SHUT OFF AGAIN. IF YOU SHUT THE CAR OFF AND RESTART IT, IT'S FINE FOR A WHILE, UNTIL IT SHUTS OFF AGAIN. IT DOES THIS EVERY TIME SHE DRIVES, WITHOUT FAIL. SHE'S SCARED TO DRIVE HER CAR LONG DISTANCES, FEARING THAT IT WILL TURN OFF AGAIN AND CAUSE AN ACCIDENT. UPON RESEARCHING I DISCOVERED MANY OTHER COMPLAINTS DESCRIBING EXACTLY THE SAME RESULTS WITH 2007 SATURN IONS. I'M AFRAID THAT, BEING A NEW DRIVER, MY DAUGHTER'S SAFETY, AND THE SAFETY OF OTHERS, IS IN JEOPARDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483350November 5, 2012
STEERING
WAS DRIVING DOWN I-70 AT 70MPH AND POWER STEERING MESSAGE CAME ON AND CHIMED A FEW TIMES. THEN, THE STEERING WHEEL WAS LOCKED UP AND HARD TO TURN. PULLED INTO GAS STATION TO CHECK UNDER HOOD, BUT DIDN'T NOTICE ANYTHING. THEN GOT BACK IN THE CAR AND TURNED IT ON AND THE STEERING WAS FINE. PURCHASED SATURN ION IN OCTOBER 2007 AND STILL HAVE EXTENDED WARRANTY COVERAGE. WILL GM COVER POWER STEERING ISSUE? THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483204November 2, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THERE WAS AN OVERPOWERING GASOLINE FUEL SMELL BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUEL TANK SENDING UNIT HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 53,277 AND THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482921November 1, 2012
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GASOLINE NEAR GAS TANK AND IN CABIN WHEN PARKED OR MOVING, ENGINE ON OR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482380October 26, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF GASOLINE WAS EMITTED FROM THE VEHICLE. THE MANUFACTURER WAS CONTACT AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THERE WAS A FUEL LEAK BECAUSE THE FUEL PUMP MODULE FAILED NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 52,002 AND THE CURRENT MILEAGE WAS 52,602. UPDATED 11/21/12 *CN UPDATED 11/30/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481221October 20, 2012
STEERING
I WAS DRIVING HOME GOING ABOUT 55 MPH WHEN A SIGNAL LIGHT CAME ON SAYING POWER STEERING. THE STEERING WHEEL WAS VERY HARD TO TURN ALMOST CAUSING A CAR ACCIDENT WITH 3 CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481183October 19, 2012
STEERING
AS I WAS DRIVING ON A STREET AT ABOUT 20 MPH THE POWER STEERING LIGHT WENT ON AND SOON AFTER THE STEERING WHEEL GOT STIFF AND LOCKED UP. LUCKILY I WAS ABLE TO MANEUVER AND THE CAR STILL AND PULL OVER. I AM VERY LUCKY THAT I WAS NOT DRIVING ON THE FREEWAY AT HIGH SPEED. THIS IS VERY DANGEROUS AND AM CONCERNED THAT IT IS SUCH A DOCUMENTED PROBLEM AND STILL THERE IS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481216October 19, 2012
STEERING
POWER STEERING STOPPED WORKING, IT WILL START WORKING AGAIN IF I SHUT OFF THE CAR AND RESTART IT. THE FAILURE REPEATS ITSELF AFTER A FEW MIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480949October 18, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
I NOTICED AN OVERPOWERING ODOR OF GASOLINE PRESENT INSIDE AND OUTSIDE THE VEHICLE. TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSIS AND WAS TOLD THE FUEL MODULE WAS LEAKING GASOLINE AND WAS ALSO ADVISED THAT MY VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED BY REPLACING FUEL MODULE WITH MY OUT OF POCKET COST. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THIS MANUFACTURING DEFECT OBVIOUSLY HAS A GREAT RISK OF FIRE OR EXPLOSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480930October 17, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
MY CHECK ENGINE LIGHT KEPT COMING ON, EVEN THE SMALLER CHECK ENGINE LIGHT, I HAD THE THROTTLE PEDAL REPLACED BECAUSE IT WAS THROWING CODES, THEN I BEGAN TO SMELL GAS FUMES AND REALLY BECAME CONCERNED SO I TOOK IT TO JIM BUTLER CHEVROLET IN FENTON, MO AND THEY TOLD ME THAT MY FUEL PUMP WAS LEAKING AND THERE WAS AN ISSUE WITH MY VALVES, I WENT ONLINE TO SEE IF I THERE WERE ANY SIMILAR ISSUES FROM OTHER SATURN OWNERS AND I DISCOVERED THAT THERE WAS A RECALL ON THE FUEL PUMP FOR THE 2007 SATURN ION, I CALLED JIM BUTLERS AND TOLD THEM WHAT I DISCOVERED AND THE PERSON HANDLING MY VEHICLE ISSUE TOLD ME THAT I CAN'T BELIEVE EVERYTHING I FIND ONLINE AND THAT MY VIN NUMBER WAS NOT ONE OF THE CARS LISTED ON THE RECALL LIST, YET IT WAS DOING THE EXACT SAME THING AS DESCRIBED BY OTHER SATURN OWNERS. I AM VERY UPSET AT THE FACT THAT MY CAR HAD THE SAME ISSUES AS THE OTHER SATURN'S BUT I HAD TO PAY TO HAVE MINE REPLACED, I PAID $513.00 AT A CUSTOMER FRIENDLY REPAIR SHOP WHO ALSO FOUND THE RECALL ON MY CAR. THE SHOP IS HOLDING MY OLD FUEL PUMP IN CASE THERE WAS A NEED TO INSPECT IT. I FOUND THE RECALL ON SAFERCAR.GOV WHICH IS AN OFFICIAL SITE. I GOT MY REPORT SEPTEMBER 3, 2012 THE NHTSA CAMPAIGN ID NUMBER IS 09V419000. MY CHECK ENGINE LIGHT IS STILL COMING ON AS I WAS TOLD THAT I HAVE ISSUES WITH MY VALVES, BUT I CAN'T AFFORD TO HAVE THAT SEEN TOO YET. IT IS REALLY SAD WHEN I GO TO A PLACE THAT IS SUPPOSED TO BE CERTIFIED IN HANDLING SATURNS AND YET WHEN I NOTIFY THEM OF A RECALL ON THE SAME ISSUE AS MY CAR WAS HAVING THEY DISMISS ME BY TELLING ME I SHOULDN'T BELIEVE WHAT I READ ON THE INTERNET. MY CAR WAS A SAFETY HAZARD WHILE MY FUEL PUMP WAS LEAKING AND THAT SCARED ME A LOT. THERE IS NO MORE GAS FUMES NOW THAT I HAD TO PAY TO HAVE MY FUEL PUMP REPLACED. I REALLY HOPE THAT YOU TAKE MY COMPLAINT SERIOUSLY BECAUSE THE WAY I WAS TREATED WAS COMPLETELY RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480713October 16, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING ODOR OF GASOLINE PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. THE CONSUMER STATED ALMOST IMMEDIATELY AFTER HE PURCHASED THE VEHICLE, HE STARTED HAVING PROBLEM PERIODICALLY WHEN HE APPLIED THE BRAKE. THE BRAKES WOULD VIBRATE STRONGLY AND HE WOULD HAVE TO PRESS THE FOOT BRAKE DOWN ALL THE WAY TO GET THE VEHICLE TO STOP. THERE WOULD BE A BRIEF DELAY IN THE BRAKES WORKING. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. LATER IN JUNE 2008, HE TOOK THE VEHICLE TO ANOTHER DEALER TO ASSIST WITH THE PROBLEM. THEY WERE UNABLE T FIND A PROBLEM AS WELL. HE CONTINUED TO HAVE PROBLEMS PERIODICALLY WITH THE BRAKES. A YEAR LATER, THE POWER STEERING STOPPED WORKING. THE CHIMES AND WARNING LIGHTS WOULD COME ON, AND THE STEERING WHEEL WOULD LOCK UP. IT WAS EXTREMELY DIFFICULT TO MAKE TURNS; ESPECIALLY PARKING. THE CONSUMER STATED HE HAD TO MANUALLY STEER THE VEHICLE. THE ONLY SOLUTION WAS TO TURN OFF THE VEHICLE, AND THE LIGHT WOULD GO OUT. THE PROBLEM WENT ON FOR SEVERAL YEARS, UNTIL THE CONSUMER RECEIVED A LETTER FROM SATURN STATING THE WARRANTY COVERAGE HAD BEEN EXTENDED DUE TO PROBLEMS WITH THE ELECTRIC POWER STEERING. THE POWER STEERING WAS FINALLY FIXED. UPDATED 11/08/12 UPDATED 11/26/12 *CN UPDATED 12/3/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480097October 15, 2012
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I DRIVE A 2007 SATURN ION. MIND YOU THERE ARE KNOWN ISSUES WITH THE CAR AND NOW I FINDING OUT THAT GM HAS HAD PROBLEMS WITH THE RADIO JUST SUDDENLY SHUTTING OFF AND STAYING OFF. RADIO IS NO LONGER WORKING. IS THERE SOME SORT OF RESET I DON'T KNOW ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479858October 12, 2012
FUEL/PROPULSION SYSTEM
GAS TANK/NECK PART OUT OF AILGENMENT AND SMELLS LIKE SOMETHING IS BURNING IN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479568October 10, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT NOTICED THAT THE GAS GAUGE READ EMPTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479323October 9, 2012
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I CURRENTLY OWN A '07 SATURN ION AND JUST YESTERDAY MY POWER STEERING DISPLAY LIGHT CAME ON SHORTLY AFTER THAT I WAS UNABLE TO TURN MY STEERING WHEEL LUCKILY I WAS ABLE TO MOVE TO THE SIDE AND CALLED FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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