Saturn Ion Complaints (2006)
1,235 consumer complaints on file.
- #10499866February 24, 2013STEERING
THE POWER STEERING STARTED GOING OUT END OF DEC 2012, THE OUTAGE OVER THE FOLLOWING MONTH INCREASED UNTIL IT HAPPENS EVERY TIME THE CAR IS DRIVEN. USUALLY WITHIN 10 MINUTES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10499532February 21, 2013ELECTRICAL SYSTEM
MY KEY BECAME STUCK IN THE IGNITION AND WOULD NOT TURN WHILE THE CAR WAS STILL RUNNING. I HAD TO PULL THE FUEL INJECTOR FUSE AND DISCONNECT MY BATTERY TO TURN THE CAR OFF. IN RESEARCHING THIS PROBLEM ONLINE, I'VE FOUND THAT TONS OF OTHER SATURN OWNERS HAVE ENCOUNTERED THIS SAME PROBLEM WITH THEIR IGNITION CYLINDERS. I BELIEVE SINCE THIS IS SUCH AN EXPENSIVE AND COMMON PROBLEM, THAT THERE SHOULD BE A RECALL MADE ON THIS PART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10497828February 11, 2013AIR BAGS
MY SON LOST CONTROL OF THE CAR HITTING A POLE HEAD ON AND THEN THE CAR SPUN THREE TIMES IN A 360 AND THEN A 180... AIR BAGS DIDN'T DEPLOY AND HE AND THE PASSENGER ARE BADLY INJURED. THE AIR BAGS COULD HAVE SAVED THEM FROM SEVERAL INJURIES... *TR
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 3
- Deaths:
- 0
- #10496809February 8, 2013ELECTRICAL SYSTEM
MY CAR WILL NOT START WHEN IT IS COLD IT HAS TO WARM UP BEFORE IT WILL START RIGHT UP NOW WHEN IT IS WARM OUT SIDE NOT COLD IT STARTS RIGHT UP. THEN MY KEY GOT STUCK IN THE ON POSITION AND COULD NOT CUT THE CAR OFF. HAD TO LOOK ON GOOGLE FOR OTHER SIMILAR PROBLEMS TO FIND OUT HOW TO GET THE CAR TO TURN OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10496309February 4, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AND THE CONTACT WAS UNABLE TO POWER OFF THE VEHICLE. ALSO, THE CONTACT MENTIONED HE WAS ABLE TO SWITCH GEARS WITHOUT DEPRESSING THE BRAKE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE IGNITION KEY CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 78,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10495206January 30, 2013FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 SATURN ION3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A STRONG FUEL ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A FUEL LEAK. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V419000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. UPDATED 02/14/13*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10493188January 16, 2013ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND THE CONTACT WAS UNABLE TO POWER OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT A FOREIGN OBJECT HAD BECOME FRACTURED INSIDE OF THE IGNITION SWITCH. THE DEALER REPLACED THE IGNITION SWITCH. THE FAILURE MILEAGE WAS 69,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10491446January 4, 2013STEERING
I HAVE A 2006 SATURN ION 2.2. THE FIRST TIME THE POWER STEERING WENT OUT ON DECEMBER 14TH I WAS GOING ABOUT 45MPH. THE THIRD TIME IT WENT OUT I WAS GOING ABOUT 70MPH ON THE INTERSTATE. THE FIRST TIME I CALLED THE DEALERSHIP THEY STATED THAT IT WOULD BE $61.00 TO RUN A DIAGNOSTIC ON THE CAR. I DIDN'T HAVE THE EXTRA CASH AT THAT TIME SO I DECIDED TO WAIT. ON DECEMBER 31ST, 2012, THE POWER STEERING WENT OUT AGAIN. I CALLED THE DEALERSHIP AND SPOKE WITH THE SERVICE MANAGER, HE TOLD ME TO BRING THE CAR IN THAT DAY. THEY REPLACED THE POWER STEERING MOTOR. ON MY WAY TO WORK ON WEDNESDAY JANUARY 2, 2013 THE POWER STEERING WENT OUT AGAIN. I CALLED THE DEALERSHIP AND THEY TOLD ME THAT IT WOULD COST $61.00 TO HAVE THE DIAGNOSTIC RAN. I FEEL AT THIS POINT I HAVE NO OTHER ACTION BECAUSE I CAN NOT KEEP DRIVING THIS CAR IN THIS CONDITION. I, HOWEVER, DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR A DIAGNOSTIC WHEN GM KNOWS THAT THERE ARE ISSUES WITH THE POWER STEERING. I FEEL THAT THE CONSUMER IS BEING TAKEN BY GM. I HAVE ALWAYS OWNED GM VEHICLES BUT THIS WILL PROBABLY BE MY LAST ONE. I REALIZE THAT MY CAR HAS OVER 70,000 MILE ON IT BUT IF GM KNOWS THERE ARE ISSUES THEN WHY SHOULD I HAVE TO PAY FOR THEIR PROBLEM. I HAVE ALSO READ OTHER POSTS THAT STATES THIS COULD ALSO BE ELECTRICAL. IF GM KNOWS THAT IT MAYBE ELECTRICAL THEN WHY ARE THEY NOT TRYING TO FIX THE PROBLEM. WITHIN THE FIRST TWO YEARS THAT I OWNED THIS CAR I HAD TO HAVE THE IGNITION REPLACED 5 TIMES. ANY ASSISTANCE YOU CAN GIVE ME IN THIS MATTER WOULD BE GREATLY APPRECIATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10490953January 3, 2013ELECTRICAL SYSTEM
KEY LOCKS UP IN IGNITION AND WILL NOT TURN TO OFF POSITION. KEY IS STUCK AND WILL NOT RELEASE FROM IGNITION. TO GET KEY OUT CAR MUST BE TURNED TO ON POSITION AND BACK OFF AGAIN. FRIENDS OF OURS ALSO HAD A SATURN ION FROM 2005 AND THEY HAD THE SAME ISSUE. THE KEY WOULD BECOME STUCK IN THE IGNITION AND THEY WOULD HAVE TO START THE CAR AND TURN IT OFF (SOMETIMES SEVERAL TIMES) TO GET THE KEY OUT. OUR WORRY IS THAT THE PROBLEM WILL BECOME MORE EXTREME AND DANGEROUS WHERE WE CANNOT TURN THE CAR OFF (AS I HAVE READ IN OTHER COMPLAINTS) AS WELL AS NOT BEING ABLE TO EVENTUALLY FREE THE KEY. THIS IS A DEFECT THAT NEEDS TO BE RECALLED AND FIXED! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10489044December 17, 2012STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT BEGAN FLASHING AS THE POWER STEERING ASSIST FAILED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE IN ORDER FOR THE POWER STEERING ASSIST TO INITIATE. THE CONTACT STATED THAT THE STEERING WHEEL THEN BEGAN EXHIBITING AN ABNORMAL GRINDING SOUND AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 61,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10488003December 11, 2012STEERING
WHILE DRIVING THE PWR SRG LIGHT CAME ON AND THE STEERING SEIZED. PULLED INTO A PARKING LOT AND HAD TOWED TO GARAGE WHERE I FOUND THAT IT WAS THE POWER ASSIST MOTOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10487835December 10, 2012ELECTRICAL SYSTEM
PUT THE KEY IN AND NOW IT WILL NOT SHUT OFF....HAD TO PULL FUSE...KEY WILL NOT TURN BACK AND CAN NOT GET IT OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10487783December 9, 2012ELECTRICAL SYSTEM
WHEN I TRY TO TAKE OUT MY KEY I CAN NOT REMOVE IT. I AM ABLE TO TURN OFF THE MOTOR, BUT THEN THE KEY IS STUCK IN THAT POSITION AND I CAN NOT REMOVE IT. I AM CONCERN THAT THEY KEY COULD STICK IN THE POSITION WHERE THE CAR IS STILL RUNNING OR THAT IT WON'T COME OUT AT ALL.. I SOMETIMES HAVE TO STAY IN MY CAR FOR 2-3 MINUTES, SO THAT I CAN REMOVE THE KEY. I KNOW I CAN REMOVE THE KEY WHEN THE CAR MAKES A CERTAIN SOUND. IT IS A SOFT CLICK, AS IF SOMETHING IS RELEASED. IT SOUNDS SIMILAR TO THE WHEN YOU UNLOCK YOUR CAR DOORS WITH THE AUTOMATIC SWITCH, BUT QUIETER. THE KEY STICKS 1-2 TIMES/WEEK AT LEAST. (I USE MY CAR TWICE A DAY, TO AND FROM WORK, THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR SEVERAL YEARS AGO. AT THE TIME IT HAD MAYBE 40,000 MILES. NOW IT HAS 82000 MILES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10486510November 30, 2012STEERING, ELECTRICAL SYSTEM
THIS VEHICLE WAS PURCHASED BRAND NEW AND DRIVEN VERY LITTLE. PROTECTED IN CLOSED IN GARAGE. DROVE TO COLORADO SPRINGS FOR VACATION AND WENT TO VISIT RELATIVES. PARKED VEHICLE IN FRONT OF RELATIVE HOME AND THE KEY COULDN'T BE TURNED TO SHUT OFF THE CAR. FORTUNATELY THERE WAS A NEIGHBOR OF MY RELATIVES THAT NEW HOW TO SHUT IT OFF BY DISCONNECTING THE BATTERY CABLES. TO START THE CAR THE CABLES HAD TO BE HOOKED BACK UP. DROVE TO FERGUSON BUICK GMC IN COLORADO SPRINGS AND THEY CHECKED IT. THE TUMBLER CAME APART, WON'T TURN OFF , REPLACED IGNITION LOCK. WAS CHARGED FOR HOUSING KIT (15857948), CODE CYL, CYLINDER KIT (20869121), LABOR AND COST OF PARTS TOTALLED $614.22. WITH ONLY 16, 607 MILES FROM 2006 TO 2012 THIS SHOULD NOT HAVE HAPPENED. TODAY, NOVEMBER 30, 2012, I WENT TO DRIVE MY VEHICLE AND WHEN I STARTED THE ENGINE ALL THE LIGHTS ON THE DASH AND MESSAGE ABOUT STEERING OFF TRAC KEEPS FLASHING AND IT SAID SOMETHING ABOUT STEERING FLUID, BRAKES AND THE LIGHTS WERE GOING CRAZY. I AM AFRAID TO DRIVE IT SO I DROVE IT BACK INTO MY GARAGE. COULDN'T DRIVE IT LIKE THAT. NOW WHAT IS WRONG. THIS VEHILCE HAS BEEN PAID FOR SINCE 2008 AND ONLY HAS 19, 000 MILES ON IT. MY HUSBAND BOUGHT ME THIS VEHICLE AS A SURPRISE AND LITTLE DID HE KNOW HE WOULD GET PANCREATIC CANCER THE FOLLOWING YEAR. HE WANTED ME TO HAVE A DEPENDABLE EXTRA VEHICLE. I CANNOT KEEP PAYING MONEY TO FIX A VEHICLE THAT I AM AFRAID TO DRIVE. MAY GET STRANDED SOMEWHERE. I WOULDN'T FEEL IN GOOD CONSCIOUS TO EVEN SELL IT TO ANYONE. NOT WORTH WHAT HE PAID FOR IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10486578November 30, 2012FUEL/PROPULSION SYSTEM
NOTICED A STRONG FUEL ODOR AFTER DRIVING AND WHEN PARKED COMING FROM THE REAR OF MY VEHICLE. TOOK IT TO A GM DEALER. DEALER FOUND A FRACTURE IN THE PLASTIC HOSE OF THE FUEL PUMP, CAUSING A FUEL LEAK. FOUND OUT THERE WAS A RECALL FOR THIS EXACT PROBLEM IN OTHER STATES BUT MY STATE WAS NOT INCLUDED. I FEEL IT SHOULD BE. A FUEL LEAK IS A SAFETY HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10486366November 28, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT NOTICED AN OVERPOWERING GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE FUEL PUMP WAS LEAKING AND WOULD HAVE TO BE REPLACED. THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485687November 26, 2012FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL LEAK. *SMD THE CONSUMER WROTE IN ON BEHALF OF HIS SISTER, WHO OWNS THE VEHICLE. THE CONSUMER STATED WHEN HE LOOKED UNDER THE VEHICLE, HE NOTICED GAS WAS LEAKING FROM THE TANK. HE TOOK THE VEHICLE TO HIS MECHANIC, WHERE HE WAS INFORMED THE GAS LEAK WAS ABOVE THE GAS TANK. WHEN THE MECHANIC DROPPED THE GAS TANK, IT WAS DISCOVERED THE LEAK WAS COMING FROM THE FUEL PUMP CONNECTOR HOSE. THE REPAIR SHOP REPLACED THE FUEL PUMP WITH A GM PUMP. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10485810November 22, 2012STEERING
SYNOPSIS: MY SATURN ION EXPERIENCED A POWER STEERING FAILURE FOUR TIMES IN ONE DAY. GM DECLINED TO REPLACE THE STEERING MOTOR BECAUSE THE VEHICLE MILEAGE EXCEEDED ITS "SPECIAL COVERAGE" LIMIT BY 9,000 MILES. EVENT: I WAS DRIVING DOWN A MOUNTAIN ROADWAY, ELEVATION 9,000 FEET, AT ABOUT 35 M.P.H. WHEN AN ALARM SOUNDED IN MY 2006 SATURN ION. THE DASHBOARD NOTED A "POWER STEERING FAILURE," WHICH I HAD NEVER SEEN BEFORE. THE STEERING WHEEL FROZE, AND I WAS ONLY ABLE TO TURN IT LESS THAN A CENTIMETER IN EITHER DIRECTION. THERE WAS NO SHOULDER SO I PARKED THE CAR IN THE LANE, TURNED OFF THE ENGINE, WAITED AND RESTARTED. THE FAILURE WARNING WENT AWAY. I HAD NO CHOICE BUT TO CONTINUE DRIVING BECAUSE OF WHERE I WAS. THE SAME FAILURE HAPPENED FOUR TIMES WITHIN 25 MINUTES DURING MY DRIVE BEFORE I WAS OFF THE MOUNTAIN. I BELIEVE IT SHOULD BE NOTED I WAS IN CONSTANT FEAR OF ANOTHER FAILURE AS I DROVE THE WINDING DOWNHILL ROAD WHERE QUICK STEERING WAS REQUIRED. IN JUNE 2012, GM MAILED ME NOTIFICATION THAT THIS PROBLEM COULD OCCUR. THE PROBLEM HAPPENED EXACTLY AS DESCRIBED IN "SPECIAL COVERAGE" BULLETIN 10187-2, BUT THAT BULLETIN STATES: "DO NOT TAKE YOUR VEHICLE TO YOUR GM DEALER AS A RESULT OF THIS LETTER UNLESS YOU BELIEVE THAT YOUR VEHICLE HAS THE CONDITION AS DESCRIBED." I IMMEDIATELY CONTACTED MY LOCAL DEALERSHIP, O'RIELLY CHEVROLET, AND TOOK THE CAR IN THE MOMENT THE DEALER OPENED. GM ASSIGNED ME CASE NUMBER [XXX], AND ULTIMATELY DECLINED TO REPLACE THE MOTOR OR OFFER COST ASSISTANCE BECAUSE I EXCEED THE "SPECIAL COVERAGE" LIMIT BY 9,000 MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484628November 14, 2012FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THERE WAS A FUEL LEAK ON THE TOP OF THE FUEL TANK. THE CONTACT ASKED THE MANUFACTURER ABOUT NHTSA RECALL CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP), BUT WAS TOLD THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 100,300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10484541November 13, 2012STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LAMP ILLUMINATED AS THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 42,900.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0