Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10496846February 8, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495348January 31, 2013
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND MAKING A TURN, THE POWER STEERING WARNING ILLUMINATED AND THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A CURB. THE CONTACT RESTARTED THE VEHICLE AND IT DROVE NORMALLY. THE VEHICLE WAS LATER TAKEN TO A DEALER. THE DIAGNOSIS WAS PENDING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 92,387. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10495125January 29, 2013
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL EXHIBITED A CLUNKING SOUND WHEN COMPLETING A RIGHT OR LEFT TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494696January 25, 2013
FUEL/PROPULSION SYSTEM
THE FUEL PUMP ASSEMBLY UNIT ON MY 2007 SATURN ION HAS CRACKED AND DEVELOPED A LEAK CAUSING A SIGNIFICANT FIRE AND ENVIRONMENTAL HAZARD. THERE WAS NO INCIDENT THAT LEAD TO THE CRACK, JUST A FAULTY PART. THERE WAS A RECALL ISSUED FOR THIS SAME PROBLEM, BUT IT DOES NOT EXTEND TO THE STATE IN WHICH I RESIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493598January 21, 2013
STEERING
HALFWAY DURING THE HALF MILE COMMUTE TO MY HOME FROM WORK ON DECEMBER 21, 2012, THE POWER STEERING FAILED. THIS HAPPENS VERY FREQUENTLY. I HEAR THE CHIME AND THEN THE PWR STRNG LIGHT COMES ON AND I HAVE TO STEER MANUALLY. I OFTEN HAVE TO STOP MY CAR AND TURN IT OFF JUST TO RESET THE STEERING. SOMETIMES IT IS VERY HARD TO TURN THE CAR SAFELY WHILE DRIVING VERY SLOWLY AND/OR PARKING. I FEEL THAT GM SHOULD BE FORCED TO RECALL THIS PROBLEM AS I SEE FROM THIS SITE THAT IT'S A COMMON AND KNOWN PROBLEM. IF AN ELDERLY, PHYSICALLY WEAK OR INEXPERIENCED DRIVER SHOULD HAVE THIS HAPPEN, IT COULD RESULT IN MANY SERIOUS ACCIDENTS. I'VE OWNED MY VEHICLE FOR 6+ YEARS SINCE BRAND NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493285January 17, 2013
FUEL/PROPULSION SYSTEM
I HAD SMELLED A VERY STRONG GAS ODOR IN MY CAR AND CONTACTED GM/SATURN CUSTOMER SERVICE ON NOVEMBER 28, 2012 IN REGARDS TO THE SMELL AND TO FIND OUT IF MY CAR WAS INCLUDED IN A RECENT RECALL FOR THE FUEL PUMP. I WAS TOLD THAT THE FUEL PUMP RECALL WAS ONLY INCLUDED IN CERTAIN STATES AND MY STATE WAS NOT INCLUDED. I TOOK MY CAR TO MY MECHANIC ON 12/14/12 AND THEY CONFIRMED THAT MY CAR SMELLED OF GAS DUE TO A FAULTY FUEL PUMP AND IT NEEDED TO BE REPLACED. THEY ALSO SAID THAT THE FUEL PUMP FAULTS WERE DUE TO BEING IN STATES THAT HIGH HEAT. I LIVE IN MARYLAND AND THE FUEL SMELL CAME ABOUT DURING THE SUMMER WHICH IS VERY HOT IN THE STATE. I CONTACTED GM BECAUSE I FEEL THAT I SHOULD BE REIMBURSED FOR A FAULTY FUEL PUMP SINCE IT IS A FIRE AND SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492347January 12, 2013
STEERING
LOST POWER STEERING AT 40 MPH, CAR CHIMED & PWR STR APPEARED ON DASH DISPLAY. FILLED UP GAS TANK AND STEERING WORKED. GOT ON HIGHWAY AND LOST STEERING AT 65MPH. SHUT OFF CAR AT DESTINATION AND STEERING WAS OK ALL THE WAY HOME.THERE IS NO WAY MY WIFE OR DAUGHTER (POSSIBLY WITH MY 2 GRANDSONS) COULD STEER THE CAR AT ANY SPEED WITHOUT POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491580January 6, 2013
STEERING
POWER STEERING GOES OUT AT RANDOM TIMES WHILE DRIVING. VERY HARD TO STEER AND MAKE TURNS. HAVE CALLED ABOUT HAVING IT FIXED, THERE IS NO RECALL LISTED, BUT OVER 800 COMPLAINTS OF THE SAME THING HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491435January 4, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THERE WAS A STRONG GASOLINE FUEL SMELL ODOR FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO ADVISED THAT THE FUEL PUMP MODULE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MECHANIC REPLACED THE FUEL PUMP AND THE DEALER WAS NOTIFIED OF THE FAILURE. THE DEALER ADVISED THE CONTACT THAT THERE HAD BEEN A RECALL FOR THE FAILURE BUT HIS VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN (NHTSA CAMPAIGN ID NUMBER: 12V459000: FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THE RECALL DID NOT INCLUDE THE CONTACT'S VIN. THE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491492January 4, 2013
STEERING
WHEN I DRIVER MY VEHICLE THE STEERING STIFFER UP AS I DRIVER IT DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490587December 31, 2012
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME DIFFICULT TO STEER. THE VEHICLE WAS MOVED TO THE SHOULDER AND WAS LATER TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490367December 28, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THERE WAS A FUEL LEAK UNDER THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK ON THE FUEL PUMP THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488966December 17, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT SHE NOTICED A LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE FUEL PUMP ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP ASSEMBLY. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488976December 17, 2012
FUEL/PROPULSION SYSTEM
THERE IS A CRACK IN THE PLASTIC FUEL LINE COMING OUT OF THE FUEL PUMP. I SEE ONLINE THERE IS A RECALL FOR THIS PROBLEM BUT GM SAYS MY CAR IS NOT INCLUDED. EVEN THOUGH IT IS FOR THE EXACT PROBLEM THE RECALL ADDRESSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488897December 16, 2012
STEERING
POWER STEERING FAILED WHILE DRIVING CAUSED NEAR CRASH SITUATION. GM NOT READY TO FIX THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488886December 15, 2012
STEERING
MY SATURN ION 2007 POWER STEERING FAILED WHILE I WAS DRIVING RESULTING IN NEAR CRASH SITUATION AS STEERING ALL-MOST JAMMED . COMPANY IS NOT READY TO FIX THE POWER STEERING ISSUE IN-SPITE OF EXTENDED WARRANTY ON POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487553December 6, 2012
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 46,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486426November 29, 2012
FUEL/PROPULSION SYSTEM
BEGAN SMELLING AN ODOR OF GASOLINE WHEN I GOT OUT OF MY CAR. DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED SEVERAL TIMES. TOOK MY CAR (2007 SATURN ION) TO A GM DEALER FOR OTHER, UNRELATED ISSUES AND THE SERVICE MANAGER TOLD ME THE FUEL PUMP MODULE WAS CRACKED. I CONTACTED GM AFTER LEARNING ABOUT THE RECALL FOR THE SAME PROBLEM ON CARS IN OTHER "WARM WEATHER" STATES. HOWEVER, THEY TOLD ME BECAUSE IT WAS NOT PART OF THE "RECALL" THEY WOULD NOT HELP COVER THE COST OF REPAIR EVEN THOUGH IT IS A SAFETY/FIRE HAZARD. I'VE READ SIMILAR COMPLAINTS FROM ALL OVER THE COUNTRY, SO THIS IS OBVIOUSLY AFFECTING MORE PEOPLE THAN GM WILL ADMIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486114November 26, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT SHE COULD SMELL GASOLINE FUEL WHILE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 34,411 AND THE CURRENT MILEAGE WAS 39,100. UPDATED 1/17/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485106November 19, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE PARKED, THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR WHEN SHE HEARD THE REAR WINDSHIELD SHATTER. THE VEHICLE WAS TAKEN TO AN AUTO GLASS REPAIR SHOP. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,900. THE CONSUMER STATED THE GLASS WAS REPLACED. UPDATED 12/31/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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