Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10372445December 26, 2010
ELECTRICAL SYSTEM
ON MORNINGS WHEN IT IS COLD AND HAS BEEN DURING THE NIGHT AS WELL, MY 2004 SATURN ION WILL NOT START. IT HAS HAPPENED THREE TIMES NOW. I HAVE ALREADY REPLACED THE BATTERY AND NOW I AM GOING TO HAVE TO TAKE MY CAR TO ANOTHER SHOP IN ORDER FOR IT TO DIAGNOSE THE REASON IT IS NOT STARTING. THE FIRST MECHANIC SAID IT IS THE TBS THAT IS OUT ON THE NO CRANK, NO START FOR THE IGNITION. THE OLD PART IS STILL CURRENTLY IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372215December 23, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS 2004 SATURN ION 3. THE CONTACT STATED THAT WHEN THE WEATHER BECAME EXTREMELY COLD SHE WAS UNABLE TO TAKE THE KEY OUT OF THE IGNITION. SHE STARTED TO NOTICED THE FAILURE WHEN SHE PARKED THE VEHICLE OUTSIDE. SHE ALSO MENTIONED THAT THE ONLY WAY SHE WAS ABLE TO TAKE THE KEY OUT OF THE IGNITION WAS TO PLACE A HOT TOWEL AROUND THE STEERING COLUMN. THE CONTACT WILL TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371929December 21, 2010
STEERING
I WAS RUNNING ERRANDS, STOPPED TO GET GAS (CAR WAS WORKING FINE), WHEN I PULLED OUT OF THE GAS STATION I HEARD THE WARNING CHIMES AND THE DASH FLASHED "PWR STR". IMMEDIATELY IT WAS DIFFICULT TO MAKE ANY TURNS, BUT STILL POSSIBLE. I PULLED INTO A PARKING LOT, TURNED OFF THE CAR AND WAITED A MINUTE, TURNED IT BACK ON. FOR ABOUT 10 SECONDS THE STEERING FELT FINE AND I HAD NO WARNING CHIMES OR LIGHTS, THEN AS I PULLED OUT INTO THE STREET, THE CHIMES AND THE PWR STR WARNING CAME BACK AND I WAS ON MY OWN AGAIN. I DROVE THE VEHICLE HOME AND LATER IN THE EVENING TRIED TO SEE IF IT WAS JUST A FLUKE, BUT ONCE THE VEHICLE WAS STARTED I IMMEDIATELY HAD THE WARNING. THIS JUST HAPPENED FOR THE FIRST TIME YESTERDAY SO I HAVE NOT HAD IT REPAIRED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371717December 17, 2010
STEERING
WHEN PARALLEL PARKING OR PARKING IN A CONVENTIONAL SPACE, STEERING BECOMES DIFFICULT. AT FIRST IT WAS EVERY COUPLE OF MONTHS, NOW IT IS BECOMING MULTIPLE TIMES WITHIN A MONTH. IT LAST HAPPENED ABOUT A WEEK AGO. WHILE THIS IS AN INTERMITTENT PROBLEM, IT IS A PROBLEM NONE THE LESS. TYPICALLY OCCURS AFTER CRANKING THE STEERING WHEEL TO PULL INTO A PARKING SPOT OR OUT OF A PARKING SPOT. ITS AS IF THERE IS NO POWER STEERING WHEN MANEUVERING THE STEERING WHEEL. THIS IS NOT A PROBLEM RESULTING FROM RESISTANCE FROM A CURB, NOR IS IT FROM LACK OF THE VEHICLE MOVING. THIS HAS HAPPENED WHILE IN REVERSE AND BACKING. THIS HAS HAPPENED WHILE IN DRIVE AND MOVING FORWARD. TYPICALLY COINCIDES WITH A FULL CRANK OF THE STEERING WHEEL TO THE LEFT. THIS IS AN ISSUE WHICH I AM UNABLE TO DUPLICATE ON A DELIBERATE ATTEMPT OF DUPLICATION. THIS LEADS ME TO BELIEVE IT TO BE AN INTERMITTENT ISSUE. I WAS TEACHING A FRIEND HOW TO DRIVE IN MY CAR, AND HE WAS SAYING THAT THE WHEEL WAS VERY DIFFICULT TO TURN. AT FIRST I THOUGHT HE WAS JUST GOING THROUGH THE TRIALS AND TRIBULATIONS OF A PERSON LEARNING TO DRIVE. SEEING HIM LABOR MORE OVER THE WHEEL IN ORDER TO GET IT TO TURN. I HAD HIM STOP THE CAR AND I SWITCHED WITH HIM. I STARTED THE CAR AND ATTEMPTED TO PARALLEL PARK. I ENCOUNTERED THE SAME ISSUE AS HIM WHILE ATTEMPTING TO PARK. THIS WAS THE FIRST TIME IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369751December 9, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE SECURITY SYSTEM WAS RE-DESIGNED AND CAUSED THE VEHICLE TO NOT BE ABLE TO START. THE DEALER REPLACED THE IGNITION SWITCH BUT THE PROBLEM CONTINUED. THE DEALER THEN STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 40,641 AND THE CURRENT MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368587December 1, 2010
STEERING
I HAVE A SUDDEN LOSS OF POWER STEERING AND MY STEERING WHEEL GETS HARD AFTER DRIVING FOR SO LONG AND IN THE MESSAGE CENTER PWR STR COMES ON. IN THE MORNING DUE TO THE COLD WEATHER MY CAR WILL NOT START AND WILL SAY SERVICE VEHICLE. I DON'T KNOW IF IT'S DUE TO THE FACT THAT MY CAR HAS SUDDEN LOSS OF POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368366November 30, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY; THE POWER STEERING LIGHT ALSO ILLUMINATED. WHEN THE LIGHT TURNED OFF, THE POWER STEERING RETURNED. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367185November 22, 2010
ELECTRICAL SYSTEM
I LIVE IN MINNESOTA WHEN THE TEMP DROPS BELOW 30 DEGREES MY 2004 SATURN ION2 WON"T START. THIS JUST STARTED HAPPENING LAST WINTER, I HAD NO PROBLEMS BEFORE THAT. I BOUGHT A NEW BATTERY LAST WINTER. I TOOK MY CAR TO THE SATURN DEALER THEY COULD NOT FIND ANYTHING WRONG. USUALLY IT TAKES FROM 15MINUTES TO HALF A HOUR FOR CAR TO START. BUT TODAY WAS DIFFERENT WENT OUT TO START MY CAR BECAUSE THE TEMP WAS 28DEGREES THIS MORNING I TRIED TO START MY CAR FOR OVER A HOUR I WAS ALMOST LATE FOR WORK STILL NO START. THEN I TRIED STARTING MY CAR WHEN I GOT OFF WORK STILL NO START. I SPOKE WITH A COWORKER SHE HAD THE SAME PROBLEM SHE REPLACED BATTERY, STARTER, AND ALTERNATOR AND HER DOES NOT START WHEN IT RAINS. WHY IS THERE NOTHING BEING DONE TO SOLVE THIS PROBLEM. EVEN THOUGH THE CAR WAS SOLD BY SATURN IT HAS GM PARTS. SOMETHING IS SERIOUSLY WRONG AND SOMETHING NEEDS TO BE DONE TO CORRECT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366930November 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 SATURN ION VTI TRANSMISSION FAILURE, PULLING OUT OF A FAST FOOD DRIVE THRU AT A SLOW RATE OF SPEED, HUNDREDS OF MILES FROM HOME. IT HAS BEEN A KNOWN ISSUE THAT THIS TRANSMISSION WAS A POORLY MADE GM PRODUCT; SATURN WAS AWARE OF IT, GM HAS BEEN AWARE. RECALLS SHOULD HAVE BEEN MADE, BUT INSTEAD THEY ARE ALLOWED TO RIP OFF THE BUYER WITH TRANSMISSIONS THAT FAIL WITHIN 66,000 MILES. CAR HAS BEEN MAINTAINED PERFECTLY. THERE WILL BE NO MORE GM PURCHASES WITH MY DOLLARS. MY WORK IS WORTH A BETTER PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366705November 18, 2010
ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS AND WHEN THE VEHICLE WAS PARKED THAT THE INTERIOR LIGHTS WOULD NOT SHUT OFF. NONE OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE CONTACT ALSO STATED THAT THE ALARM SHUTS OFF INTERMITTENTLY AT NIGHT. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366530November 17, 2010
STEERING
I WAS DRIVING MY 2004 SATURN ION VIN# [XXX]. AND THE POWERSTEERING GAVE OUT 2 YEARS AGO A COUPLE TIMES BUT I DIDN'T THINK IT WAS A BIG DEAL CAUSE IT DIDN'T HAPPEN AGAIN UNTIL A COUPLE DAYS AGO AND IT IS NOW IT DOES INTERMITTENTLY . I KNOW THE POWER STEERING FOR THE ION IS ALL ELECTRIC SO I LOOKED ONLINE AND NOTICED THERE ARE THOUSANDS OF COMPLAINTS FOR THE SAME PROBLEM. THE DEALER WANTS TO CHARGE 1000 DOLLARS TO REPAIR IT AND IN MY OPINION A DEFECT. IF YOU COULD PLEASE HAVE SOMEONE CHECK INTO THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365842November 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 SATURN ION WITH AUTOMATIC TRANSMISSION, THE CAR STOPPED MOVING IN DRIVE WHILE TURNING ONTO THE FREEWAY. CAR WAS TOWED TO A SATURN DEALER WHICH THEY STATED THAT THE TRANSMISSION IS NO GOOD. NOTHING WAS DONE BECAUSE THEY WANT $5,000 TO FIX THE CAR. FOUND OUT THROUGH THE INTERNET NHTSA#10032327, STATES THAT SATURN GM WILL PAY 50% OF COST OF REPLACEMENT, SATURN DEALER WILL NOT HONOR SERVICE BULLETIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362664October 27, 2010
STEERING
TL* THE CONTACT OWNS 2004 SATURN ION. THE CONTACT STATED THE POWER STEERING WOULD FAIL SPORADICALLY WITHOUT WARNING. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF TO ALLOW THE POWER STEERING ASSIST TO RESET INDEPENDENTLY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE UNKNOWN AND THE CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362443October 26, 2010
STEERING
I HAVE A 2004 SATURN ION AND THE POWER STEERING KEEPS GOING OFF IN MY CAR. THE CAR WILL DING AND A MESSAGE WILL FLASH THEN ALL THE SUDDEN YOU CANT TURN THE WHEEL. THIS HAPPENS REPEATEDLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359924October 10, 2010
ELECTRICAL SYSTEM
CAN'T REMOVE KEY FROM SWITCH SATURN ION 04 CAR WILL NOT TURN OFF NOR CAN YOU REMOVE THE KEY HAD TO PULL THE FUSE UNDER THE HOOD AND DISCONNECT THE BATTERY IN ORDER TO SHUT CAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358418September 30, 2010
STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING LIGHT FLASHED ON THE INSTRUMENT PANEL FOLLOWED BY A POWER STEERING MALFUNCTION WHICH MADE THE VEHICLE DIFFICULT TO STEER. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED A LETTER REGARDING A SPECIAL WARRANTY COVERAGE UP TO 100,000 MILES FOR THE POWER STEERING BUT THE VEHICLE'S MILEAGE WAS OVER 100,000. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358538September 30, 2010
STEERING
POWER STEERING IN 2004 SATURN ION INTERMITTENTLY GOES OUT UNEXPECTEDLY AND STAYS OFF UNTIL CAR IS TURNED OFF AND TURNED BACK ON. THIS HAPPENS ALMOST EVERY TIME I DRIVE THE CAR. I AM A SMALL PERSON, I CANNOT DRIVE THE CAR SAFELY WHEN THE POWER STEERING GOES OUT. THIS CAUSES ME TO HAVE TO PULL OVER ON THE SIDE OF ROADS TO RESTART CAR, OR I WILL EVEN RESTART THE CAR AT A STOPLIGHT IF I HAVE THE OPPORTUNITY. THIS IS THE ONLY TRANSPORTATION I HAVE AND I CANNOT AFFORD THE COSTLY REPAIRS I HAVE BEEN RESEARCHING TO FIX THIS PROBLEM. IN MY RESEARCH I HAVE ALSO FOUND THAT MANY MANY OTHERS ARE HAVING THIS EXACT PROBLEM WITH THEIR SATURN ION POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358327September 29, 2010
ELECTRICAL SYSTEM
THE CAR WILL NOT START WHEN IT IS COLD OR MOIST OUT. THIS IS WITH A BRAND NEW BATTERY. BUT, IF YOU WAIT 15 TO 20 MINUTES IT WILL START WITHOUT A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357361September 24, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL* THE CONTACT OWNS A 2004 SATURN ION3. THE CONTACT STATED THAT SHE WAS STANDING AT THE REAR OF THE VEHICLE AND REACHING FOR AN OBJECT IN THE TRUNK WHEN THE REAR LIFTGATE CAME DOWN ABRUPTLY ON HER HEAD AND SHOULDERS. THE CONTACT SUSTAINED MINOR INJURIES FROM THE LIFTGATE AND IT WOULD NOT REMAIN UP IN THE OPEN POSITION WITHOUT HOLDING ONTO THE LIFTGATE MANUALLY. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION OF REPAIRS. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 60,300. UPDATED 12/23/10*LJ UPDATED 01/04/11
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10356720September 21, 2010
STEERING
CAR HAS 70000 MILES, POWER STEERING GOES ON AND OFF, INTERMITTENTLY, SOMETIMES SHUTS OFF COMPLETELY. FUSES WERE REPLACED, THE MOTOR SEEMS TO BE BAD, AS HUNDREDS OF OTHER SATURN CUSTOMERS ARE COMPLAINING ABOUT THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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