Saturn Ion Complaints (2005)

573 consumer complaints on file.

#10344266July 20, 2010
STEERING
TL*THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING APPROXIMATELY 20 MPH THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND STEERING WHEEL BECAME STIFF. THE CONTACT HAD TO DRIVE ONTO THE EMERGENCY LANE, SHUT THE VEHICLE OFF AND WHEN IT WAS RESTARTED, IT BEGAN TO FUNCTION NORMALLY. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THIS WAS A KNOWN ISSUE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344097July 19, 2010
STEERING
I HAVE A 2005 SATURN ION, 2.2 L. THE POWER STEERING LIGHT HAS GONE ON JULY16 - JULY 18 AND LOST POWER STEERING 5 DIFFERENT TIMES. I HAVE DIFFICULT MAKING ANY KIND OF TURN THEN. I HAVE TO PULL OVER SOMEWHERE SAFE, STOP THE CAR, WAIT A MINUTE OR TWO AND START THE CAR UP AGAIN. THE POWER STEERING IS THEN FINE AGAIN. I WATCH FOR THE WARNING NOW BECAUSE I AM NOT SURE IF THE POWER STEERING WILL GO OUT AGAIN. THE WEATHER ON THE DAYS THE POWER STEERING WENT OUT HAS BEEN VERY,VERY HOT- 90'S TO 100'S. I HAVE NOT GONE TO DEALERSHIP TO LOOK AT IT, STILL DEBATING WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344098July 19, 2010
STEERING
TL*THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING 20 MPH THE CONTACT NOTICED THAT THE POWER STEERING WARNING LIGHT HAD APPEARED ON THE INSTRUMENT PANEL, WITHIN A FEW MINUTES, THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT RESTART. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 67000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343831July 18, 2010
STEERING
I OWN A 2005 SATURN ION. I HAVE 3 MORE PAYMENTS LEFT ON IT. I WAS DRIVING ON THE HIGHWAY ON 7/16/10 AND MY PWR STR LIGHT CAME ON THE DISPLAY. I IMMEDIATELY LOST POWER STEERING. I HAVE RESEARCHED THIS ON THE WEB AND IT APPEARS THAT THOUSANDS OF PEOPLE ARE HAVING THIS ISSUE. APPARENTLY THERE WAS A RECALL ON 3 OR 4 OTHER GM MODELS OF CARS THAT HAVE THE SAME "POWER STEERING MOTOR" HOWEVER, THE SATURN DOES NOT APPEAR TO BE ONE OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343547July 16, 2010
STEERING
PULLING OUT OF PARKING LOT AND THE POWER STEERING WENT OUT. NOW, EVERYTIME I START MY CAR THE POWER STEERING LAST FOR ABOUT 10 SECONDS AND THEN IT GOES OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343392July 15, 2010
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WOULD FAIL. THE POWER STEERING WARNING ALARM WOULD SOUND, THE WARNING LIGHT WOULD ILLUMINATE AND THE STEERING WHEEL WOULD BECOME EXTREMELY TIGHT. THE DEALER ADVISED THAT THE ELECTRONIC POWER ASSIST MODULE WAS FAILING AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 139,000 AND THE CURRENT MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343166July 14, 2010
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND THE STEERING WHEEL IMMEDIATELY LOCKED. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER ADVISED THERE WAS A FAILURE WITHIN THE POWER STEERING MOTOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,148. UPDATED 09/29/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343040July 13, 2010
STEERING
WHILE DRIVING I HEARD A BELL GO OFF IN THE DASH AND THEN LOST CONTROL OF MY STEERING WHEEL AND ALMOST CRASHED BECAUSE I COULD NOT TURN THE WHEEL. I COASTED OVER TO THE SIDE OF THE ROAD, WHERE I NOTICED A LIGHT WHICH WAS ON "POWER STEERING". SO I ATTEMPTED TO GET BACK ON THE ROAD TO DRIVE THE REST OF THE WAY HOME. CAR IS NOT DRIVABLE IN THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342925July 13, 2010
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. THE CONTACT STATED WHEN TRAVELING AT ANY SPEED, THE POWER STEERING WOULD FAIL CAUSING THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED AND THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342462July 10, 2010
STEERING
DEAR SIR/MADAM, THIS COMPLAINT IS ACTUALLY NOT ABOUT A REPAIR PER SE, BUT ABOUT THE WAY SATURN HANDLED MY CASE. - THE FAULT: POWER STEERING ASSIST MOTOR BROKE IN MID-DRIVE, LEAVING THE CAR ALMOST MANEUVERABLE - I CALLED SATURN'S CUSTOMER SERVICE TO ENQUIRE WHAT TO DO - SATURN TOLD ME THAT THEY ARE AWARE OF THIS ISSUE AND ACTUALLY HAVE A RECALL FOR THE SAME POWER STEERING ASSIST MOTOR FOR SEVERAL OTHER GM MODELS. - SATURN EXPLICITLY SAID OVER THE PHONE 'WE WILL TAKE CARE OF IT', AND THAT THEY WOULD PICK UP MOST OR ALL OF THE CHARGE - SATURN TOLD ME TO GET THE ISSUE REPAIRED AT STEWART AUTOMOTIVE GROUP IN COLMA, CA, WHICH I DID - THE REPAIR WAS $750 FOR A CAR THAT IS WORTH LESS THAN $5000! - A WEEK LATER SATURN CALLED AGAIN AND SAID THAT THEY WOULD NOT COVER THE REPAIR COST ANYMORE. - THEY REFUSED TO COMMENT ON THE PROMISE MADE BY SATURN THE WEEK BEFORE - I CALLED SEVERAL TIMES AND TRIED TO GET THEM TO PICK UP SOME OF THE CHARGE BECAUSE THIS IS LIKELY TO BE A MANUFACTURING DEFECT, BUT WAS UNSUCCESSFUL. - I AM NOW STUCK WITH THE CHARGE. THE CAR WORKS NOW, BUT I AM STILL HOPING FOR A RECALL. - I SPECIFICALLY WANT TO POINT OUT THAT STEWART AUTOMOTIVE SEEMED VERY ANNOYED ABOUT THE CHANGE OF MIND BY SATURN, BUT SAID THAT THEY CANNOT DO ANYTHING ABOUT THIS, THEY ARE ONLY AN AUTHORIZED SERVICE/DEALER. SO THIS COMPLAINT IS ABOUT SATURN, NOT STEWART AUTOMOTIVE. PLEASE GET SATURN TO DO A RECALL ON THE SATURN ION-1 (MINE IS A 2005 MODEL). [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342013July 8, 2010
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
ELECTRICAL POWER ASSIST SYSTEMS FAILS WHILE DRIVING BOTH AT HIGHWAY AND RURAL ROAD SPEEDS. DRIVER HAS TO PULL OF TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. SAME EPS ON THE NHTSA CAMPAIGN NUMBER 10V073000 CURRENTLY UNDER RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341267July 2, 2010
STEERING
POWER STEERING FAILS AFTER A FEW MINUTES OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340856June 30, 2010
STEERING
I WAS DRIVING HOME AND ALL OF A SUDDEN MY STEERING WHEEL LOCKED UP. MY CAR KEPT BLINKING "PWR STR" ON THE DASH BOARD. IT HAS HAPPENED 3 TIME IN THE PAST 2 DAYS. LUCKILY, WHEN THIS HAS HAPPENED SO FAR I WAS CLOSE TO THE SIDE OF THE ROAD SO I DIDN'T CAUSE AN ACCIDENT OR ANYTHING. THERE IS NOTHING I CAN DO TO REPAIR THIS, EXCEPT TO SPEND THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE ENGINE AND PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340353June 28, 2010
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND THE STEERING WHEEL BECAME EXTREMELY STIFF. THE VEHICLE WAS PULLED OVER AND UPON RESTARTING, THE VEHICLE OPERATED AS NORMAL. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY AS THE CONTACT TOOK THE VEHICLE DIRECTLY TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED HE WOULD NOT BE ABLE TO MAKE REPAIRS TO THE VEHICLE BECAUSE IT POTENTIALLY WAS UNDER RECALL. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR HIS VEHICLE OR THE FAILURE. THE VEHICLE WAS NOT SERVICED. THE FAILURE AND CURRENT MILEAGES WERE 32,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340424June 28, 2010
STEERING
POWER STEERING OUTAGE 2005 SATURN ION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340474June 28, 2010
STEERING
2005 ION COUPE - POWER STEERING LIGHT COMES ON AND STEERING BECOMES HARD TO TURN. COMES ON AFTER A FEW SECONDS IN DRIVING. STEERING IS HARD TO TURN SIMILAR TO MANUAL STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340232June 26, 2010
STEERING
2005 SATURN ION KEEPS LOSING POWER STEERING AS I DRIVE. THE WHEEL TURNS VERY HARD AND REQUIRES AGGRESSIVE STRENGTH TO TURN IT. IT HAPPENS EVERY DAY AND I GET THE MESSAGE IN THE DASH "PWR STR" THEN MY POWERSTEERING SHUTS OFF. ITS AN ELECTRIC MOTOR CONNECTED TO THE STEERING WHEEL. IT IS THE SAME PART NUMBER AND ASSEMBLY AS THE 06-07 COBALT, PONTIAC G5 ETC. RECALL. THEY HAVE THE SAME SYSTEM. GM RECALLED THOSE BUT LEFT OUT SATURN. I WENT IN FOR DIAGNOSIS AND IT IS A $1,200 REPAIR. GM RECALLED THE SAME PART NUMBER MOTOR AND SAME SYSTEM ON OTHER CARS. THIS IS UNFAIR AND VERY UNSAFE. I HAVE HEARD IT IS A NORMAL THING FOR THESE ELECTRIC MOTORS TO BE GOING OUT LEFT AND RIGHT ON ALL CARS THAT HAVE THEM BUT ONLY SOME GET RECALLED NOT ALL.... I AM UNHAPPY AND CAN'T DRIVE MY CAR SAFELY I HAVE TO CARPOOL NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339637June 23, 2010
STEERING
POWER STEERING SUDDENLY FAILS WHILE DRIVING. NEARLY HIT A CAR WHEN IT WENT OUT AND WAS DIFFICULT TO STEER. STARTED HAPPENING INTERMITTENTLY AT APPROXIMATELY 40,000 MILES LAST YEAR (2009). PULL CAR OVER TO SIDE OF ROAD AND SHUT OFF THEN TURN ON AND POWER STEERING IS BACK ON. THIS IS HAPPENING WHILE DRIVING STRAIGHT DOWN ROAD. NOW WE HAVE 53,000 MILES (JUNE 2010) AND IT IS HAPPENING ALMOST EVERY TIME WE ARE DRIVING THE CAR. WE ARE VERY CONCERNED ABOUT OUR SAFETY. SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339716June 23, 2010
STEERING
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MPH, WHEN THE POWER STEERING MESSAGE APPEARED ACCOMPANIED BY A WARNING "DING." MY POWER STEERING WAS COMPLETELY GONE. WHEN I TURNED THE CAR OFF AND ON AGAIN, THE PROBLEM WAS REMEDIED. HOWEVER, I DID NOT FEEL SAFE DRIVING IT, SO I TOOK IT TO GET DIAGNOSED AND SERVICED. THE SERVICE TECHNICIAN WAS UNABLE TO IDENTIFY THE PROBLEM AND SAID NO CODES WERE REGISTERING, NOT EVEN IN THE HISTORY. I READ THAT GM HAS AN OPEN RECALL ON THEIR COBALTS, WHICH USE THE SAME MOTOR SYSTEM AS THE SATURN IONS. WHEN I CALLED GM TO MAKE MY COMPLAINT, I WAS TOLD THERE WAS NO OPEN RECALL, EVEN THOUGH THIS PROBLEM IS THE SAME AS WHAT IS HAPPENING TO THE COBALTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339736June 23, 2010
STEERING
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED FOLLOWED BY A LOSS OF POWER STEERING ASSIST. THE CONTACT STATED IT BECAME EXTREMELY DIFFICULT TO MAINTAIN STEERING CONTROL. THE ENGINE WAS SHUT OFF AND WHEN RESTARTING, THE VEHICLE RESUMED NORMAL STEERING OPERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE PERSISTED INTERMITTENTLY AT ANY TRAVELED SPEED AND ANY LENGTH OF TIME. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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