Saturn Ion Complaints (2006)

1,235 consumer complaints on file.

#10586450May 4, 2014
ELECTRICAL SYSTEM
CAR WOULD NOT TURN OFF WHEN I PARKED IN MY DRIVE WAY, GM TOOK 1 HR AD 1/2 TO COME TO MY HOUSE. FORTUNATE IT DID NOT HAPPEN ON THE ROAD. NHTSA AND GM KNEW OF THIS RECALL BEFORE IT HAPPENED TO ME. WHY DID THE NHTSA NOT REPORT THIS? I PAID FOR THE REPAIR NOT KNOWING OF THE RECALL. THE MEDIA MADE ME AWARE AND I GOT A REFUND MUCH LATER. MY CAR IS ON ITS 6TH RECALL. 2 ARE PENDING. AGAIN I FOUND OUT FROM THE MEDIA. I CALLED GM, THEY ARE TAKING THEIR TIME IN THESE REPAIRS. I CALLED GM ON 3-18-14 ABOUT THESE 2 CURRENT RECALLS, I FEEL THEY ARE PUTTING ME ON THE BACK BURNER TO REPAIR THEM. HOW MANY RECALLS CAN 1 CAR HAVE BEFORE ITS CONSIDERED UNSAFE??? WHAT ARE MY RIGHTS? IS THIS CAR A LEMON OR JUST AN ACCIDENT WAITING TO HAPPEN/???? YOUR SITE SAYS THERE'S ANOTHER RECALL FOR MY CAR FOR THE HEAD LIGHTS. THAT WILL MAKE A 7TH RECALL. THE NHTSA IS SUPPOSE PROTECT THE CONSUMERS . MY CAR MAKES ME VERY NERVOUS. GM SHOULD HAVE TESTED MORE BEFORE SELLING IT TO THE PUBLIC. I NOW KNOW WHY GM STOPPED MAKING MY SATURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585984May 1, 2014
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED THEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,750 AND THE CURRENT MILEAGE WAS 65,799.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585775April 30, 2014
STEERING
POWER STEERING SEEMS TO BE FAILING. WHEN TURNING AT ANY SPEED THE STEERING IS HARD AND SEEMS TO NOT BE WORKING CORRECTLY. IT FEELS LIKE IT IS GOING TO STOP WORKING AT ANY MOMENT. THIS ISSUE IS A SUDDEN PROBLEM NOT SOMETHING GRADUALLY GETTING WORSE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585902April 29, 2014
FUEL SYSTEM, GASOLINE, STEERING
WITHIN AN HOUR OF BRINGING THE VEHICLE HOME FROM GETTING THE FUEL PUMP REPLACED ON APRIL 25, 2014, I RECEIVED A FRANTIC CALL FROM MY DAUGHTER, PANICKED SHE HAD JUST BEEN INVOLVED IN AN ACCIDENT. SHE STATES SHE WAS DRIVING HOME IN A RESIDENTIAL AREA AND THE CAR STARTED VEERING BACK AND FORTH UNCONTROLLABLY. THE CAR CAREENED INTO THE CURB DAMAGING THE FRONT PASSENGER SIDE AND TIRE. IT HIT WITH SUCH FORCE, THE VEHICLE RICOCHET BACK INTO THE MIDDLE OF THE ROAD. MY DAUGHTER THEN SHIFTED IT INTO PARK, TURNED IT OFF AND ATTEMPTED TO EXIT. THE DOORS WOULD NOT OPEN AND COULD NOT BE UNLOCKED, MANUALLY OR WITH THE KEY FOB. 2 MEN DRIVING BY STOPPED AND ATTEMPTED TO HELP HER OUT OF THE VEHICLE, WITH NO LUCK. AS A LAST RESORT, SHE HAD TO BREAK OUT THE DRIVER SIDE FRONT WINDOW TO ESCAPE. I THEN CALLED DAYL GRAVES DEALERSHIP, AND WAS INSTRUCTED TO HAVE THE VEHICLE TOWED BACK TO THEIR DEALERSHIP SO THEY COULD EVALUATE THE VEHICLE. IT IS CURRENTLY STILL AT THEIR DEALERSHIP. AFTER KEVIN, THE MECHANIC, LOOKED AT THE VEHICLE, HE DETERMINED IT WAS AN ISSUE WITH THE POWER STEERING MOTOR & COLUMN. UPDATED 08/20/14
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10584845April 29, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED WHEN SHE GOT IN THE LEFT TURN LANE TO MAKE A TURN, ALL OF A SUDDEN THE VEHICLE TOOK OFF WITHOUT APPLYING THE GAS. HER FOOT WAS ON THE BRAKE AND THE ENGINE BEGAN TO RACE AT A HIGH SPEED. THE INCIDENT OCCURRED A SECOND TIME, WHILE AT A 4-WAY STOP SIGN, THE ENGINE BEGAN RACING, WITH HER FOOT ON THE BRAKE. THE VEHICLE CUT OFF AND THE DASHBOARD WENT BLACK. THE THIRD TIME, IT HAPPENED, SHE WAS PULLING INTO A PARKING SPACE, AND THE ENGINE BEGAN TO RACE AT A HIGH SPEED, SHE WAS UNABLE TO STOP THE VEHICLE, AND EVENTUALLY SHE CRASHED INTO A WALL. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10585214April 28, 2014
ENGINE, ELECTRICAL SYSTEM
VEHICLE'S ENGINE SHUT OFF WHILE OPERATING, HOWEVER ELECTRICAL REMAINS ON. USUALLY HAPPENS GOING OVER SPEED BUMPS AT LOW SPEEDS. HAD TO TURN OFF AND RESTART ENGINE TO OPERATE. INCIDENT OCCURRED 2 TIMES IN 2009. DIDN'T GIVE MUCH THOUGHT UNTIL IT STARTED TO RECUR IN 2012. HAS HAPPENED 3-4 TIMES SINCE. ALSO KEY GETS STUCK WHEN TRYING TO SHUT VEHICLE OFF. THE KEY GETTING STUCK WHEN TRYING TO SHUT OFF HAS OCCURRED ALMOST DAILY FOR THE PAST 4 MONTHS. DIDN'T REALIZE THE INCIDENTS WERE RELATED UNTIL I HEARD ABOUT THE SATURN RECALL ON IGNITION SWITCHES AND HEARD ABOUT SIMILAR PROBLEMS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585216April 28, 2014
ENGINE
VEHICLE DOESN'T TURN ON IN BELOW FREEZING TEMPERATURES. HAS HAPPENED ON MULTIPLE OCCASIONS. ELECTRICAL WORKS, BUT ENGINE WON'T TURN OVER, JUST MAKES A CLICKING NOISE. AFTER TEMPERATURE WARMS, VEHICLE WILL START. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585207April 28, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH DRIVER AND PASSENGER SIDE FORWARD TURN SIGNALS HAVE STOPPED WORKING. HAS HAPPENED MULTIPLE TIMES. REAR TURN SIGNALS STILL OPERATIONAL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585203April 28, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER SIDE WINDOW WON'T ROLL DOWN. WINDOW HAS STOPPED WORKING ON MULTIPLE OCCASIONS, WITH MULTIPLE REPAIRS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585209April 28, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
SMELLED GAS INSIDE CAR. FUEL PUMP MODULE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585175April 27, 2014
STEERING, ELECTRICAL SYSTEM, SUSPENSION
THERE HAS BEEN AT LEAST 4 TIMES THAT WHILE MY CAR WAS IDLING AT EITHER A RED LIGHT, STOP SIGN, OR WHAT HAVE YOU, MY CAR WOULD JUST SHUT OFF AFTER MAKING A ROUGH IDLING NOISE. THIS SCARED THE CRAP OUT OF ME THE FIRST TIME IT HAPPENED. IF I WERE TO SHUT MY CAR OFF & TURN IT BACK ON, IT WOULD THEN GO AWAY. IT MADE ME WEARY OF DRIVING BECAUSE YOU NEVER KNEW WHEN OR WHERE THAT COULD HAPPEN. THE SECOND INCIDENT WOULD BE MY POWER STEWING. MY CAR WOULD "DING" AND THE POWER STEERING LIGHT WOULD COME ON MAKING MY WHEEL STIFFEN UP IMMEDIATELY. AGAIN, IF I WOULD TURN THE CAR OFF AND THEN BACK ON AGAIN, THE PROBLEM WOULD STOP... FOR A LITTLE BIT. STARTED OFF AT ONCE OR TWICE A WEEK, THEN ONCE A DAY MAYBE, NOW I CAN'T EVEN GO A BLOCK FROM MY HOUSE WITHOUT IT COMING ON. FRUSTRATING AND DANGEROUS TO SAY THE LEAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584343April 22, 2014
ELECTRICAL SYSTEM
IN THE FIRST WEEK OF MARCH I CALLED MY DEALERSHIP ABOUT THE IGNITION RECALL AND WAS TOLD TO WAIT UNTIL I GOT A RECALL NOTICE. IN MID-MARCH I RECEIVED A RECALL NOTICE AND WAS TOLD THAT THE PARTS WERE NOT IN AND TO CALL AT THE END OF MARCH. I CALLED AT THE END OF MARCH AND WAS TOLD THAT THE PARTS WERE NOT IN AND I SHOULD CALL THE BEGINNING OF APRIL. I CALLED THE BEGINNING OF APRIL AND WAS TOLD THE PARTS WERE ON ORDER AND I SHOULD CALL THE NEXT WEEK. I CALLED THE NEXT WEEK AND THE PARTS WERE NOT IN. LAST WEEK I RECEIVED A NOTICE THAT I HAD NOT RESPONDED TO THE RECALL NOTICE AND RECEIVED ANOTHER RECALL NOTICE THIS WEEK. WHEN I CALLED TODAY I WAS TOLD THAT THEY HAD NO RECORD OF MY PRIOR CALLS AND WOULD HAVE TO ORDER THE PARTS. GM IS CONDUCTING A FRAUDULENT RECALL AND TRYING TO SHIFT THE BURDEN OF LIABILITY TO THE CONSUMER AND SHIFT THE BURDEN OF PROOF FOR ANY LIABILITY TO THE CONSUMER FOR NOT COMPLYING WITH THE RECALL, WHEN THE RECALL IS ILLUSORY. I WANT THIS NOTED ON THE RECORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583801April 21, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED SHE EXPERIENCED SEVERAL INCIDENTS OVER THE YEARS, THAT MADE NO SENSE, UNTIL SHE RECEIVED THE RECALL THE NOTICE IN THE MAIL .*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583802April 21, 2014
ELECTRICAL SYSTEM, AIR BAGS
2003 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION RECALL NOTICE. *SMD THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. SHE HAD TO TURN THE KEY A CERTAIN WAY, IN ORDER FOR IT TO START. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584008April 21, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM), HOWEVER THE PARTS NEEDED TO COMPLETE THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14 MA UPDATED 07/03/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583782April 20, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
L WAS DRIVING MY 2006 SATURN ION WHICH L BOUGHT BRAND NEW IN 2006 GOING TO PICK UP MY GRANDDAUGHTER IN HOWELL MI I WAS ON INTERSTATE WITH MY CRUISE CONTROL ON AS L WENT ON EXIT INTERSTATE,L TURNED OFF CRUISE CONTROL WHEN L DID THAT IT SHUT MY CAR DOWN COMPLETELY ,L WAS MERGING ON ANOTHER INTERSTATE WITH NO ENGINE RUNNING NO POWER STEERING AND UNABLE TO RESTART ENGINE . THERE WAS NO WHERE TO PULL OVER OFF ROAD SAFELY , L WAS ALMOST KILLED CAR HAD TO COME TO A COMPLETE STOP TO RESTART . I HAVE HAD THIS HAPPEN TO ME 3 DIFFERENT TIMES , L HAVE TAKEN CAR TO CHEVY DEALERSHIP MANY TIME COMPLAINING ABOUT THIS MATTER, THEY SAID THEY COULD NOT FIND ANY PROBLEMS , L HAVE STOPPED USING MY CRUISE CONTROL . L REALLY HAVE A LEMON SUNROOF DOES NOT WORK SUN ROOF LEAKS , THE CAR STARTS WHEN IT WANTS TO , LAM RETIRED 65 YEARS OLD AND TAKE VERY GOOD CARE OF THE SATURN ION , L WOULD BE AFRAID TO SELL THIS 2006 SATURN ION TO THE PUBLIC , L DON'T WANT TO KILL ANYONE , THE CAR SITS ,NOT USING IT , WON'T SELL IT, WHAT CAN BE DONE? AND THERE IS NO RETAIL VALUE FOR THIS CAR .NOW THERE IS A RECALL ON IGNITION SWITCH I FEEL SO VERY SORRY FOR THE PEOPLE THAT LOST THEIR LIVES,L WAS LUCKY THAT L WAS NOT ONE THAT WAS KILLED ,AS L SAID EARLIER, THIS CAR WENT TO DEALERSHIP 3 DIFFERENT TIMES ON THIS MATTER , LAST TIME L TOOK THE CAR IN WAS LAST SUMMER 2013 , MECHANIC DROVE SATURN ION AND TOLD ME THERE IS NOTHING WRONG . THE CAR SITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583477April 18, 2014
STEERING
AS I WAS DRIVING TO THE STORE I MADE IT ABOUT TWO MINUTES FROM MY HOUSE WHEN I MADE MY FIRST LEFT TURN. AS I STARTED TO TURN I NOTICED MY STEERING WAS GETTING DIFFICULT, THEN THE THREE BEEPS AND A DISPLAY OF PWR STR WENT OFF ON MY CAR. LUCKY I WASN'T ON A BUSY ROAD OR THRUWAY ON MY WAY TO WORK OR SCHOOL BECAUSE AS I TURNED INTO THE NEAREST PARKING LOT THE STEERING WAS ALMOST IMPOSSIBLE. I HAD IT TOWED TO MY REPAIR ASAP AND WAS TOLD MY POWER STEERING MOTOR HAD TO BE REPLACE. THIS REPAIR LIKE ANY OTHER COST A FEW HUNDRED DOLLARS THAT I WAS SURELY VERY UNHAPPY TO DISH OUT. I AM THE SECOND OWNER OF THIS CAR AND AFTER ALREADY RECEIVING THE RECALL NOTICE OF THE IGNITION SYSTEM I WENT ONLINE AND CHECKED IF THERE WAS ANY RECALL IN THE PAST ON THE STEERING. I WAS SURPRISED TO SEE MY WEBSITES WITH PEOPLE WHO HAD THE SAME PROBLEM AS ME HOWEVER THERE WAS NO OFFICIAL RECALL JUST GM WOULD REPAIR THE STEERING IF BROUGHT TO THEIR DEALERSHIP, HAD I KNOWN THIS I WOULD OF TAKEN IT THERE. SO THE NEXT DAY I CALLED GM'S CUSTOMER SERVICE LINE TO HOPEFULLY GET REIMBURSED MY REPAIR BILL SINCE IF THEY ARE AWARE OF THE PROBLEM THEY SHOULD BE RESPONSIBLE TO REPAY FOR IT INSTEAD OF JUST OFFERING TO MAKE A SCHEDULED APPOINTMENT WITH THEIR DEALERSHIP TO PERFORM THE MAINTENANCE WHENEVER THEY'RE AVAILABLE. I WAS TOLD SINCE THERE ARE FOUR REASONS FOR THE STEERING TO FAIL THERE HASN'T BEEN A FINAL RECALL MADE AND THEREFORE THEY ARE UNABLE TO REIMBURSE ME. THE ONLY ADVICE I GOT WAS TO WAIT AROUND FOR THE OFFICIAL RECALL AND THEN ONCE I RECEIVE IT THEN GO THROUGH THE REIMBURSEMENT CYCLE. I AM NOT HAPPY ABOUT THIS AT ALL, IF GM KNOWS THERE IS A PROBLEM THEY SHOULD TAKE RESPONSIBILITY FOR IT. MY STEERING WENT OFF COMPLETELY WITHOUT NOTICE AND I EASILY COULD OF BEEN IN AN ACCIDENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582764April 16, 2014
ELECTRICAL SYSTEM
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE IGNITION REPLACEMENT HE PAID FOR LAST YEAR. ON FRIDAY APRIL 19, 2013, THE CONSUMERS WIFE AND DAUGHTER PARKED THE VEHICLE AND TRIED TO TURN THE VEHICLE OFF. BUT, THE VEHICLE WOULD NOT TURN OFF. IN FACT, THE KEY WOULD NOT TURN IN ANY DIRECTION AT ALL. IN ORDER TO SHUT THE VEHICLE OFF, THE CONSUMER PULLED A FUSE, THE NEXT DAY, THE VEHICLE WAS TAKEN TO THE DEALER, AND ONCE AGAIN, THE VEHICLE COULD NOT BE TURNED OFF. THE DEALER INFORMED THE CONSUMER, THEY HAD TO BREAK THE KEY OFF TO REMOVE THE IGNITION CYLINDER AND REPLACED IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583149April 16, 2014
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I HIT A BUMP IN THE ROAD AND MY CAR SHUT OFF - KEYS BECAME STUCK IN IGNITION SWITCH. I ALREADY HAD TO HAVE MY IGNITION SWITCH REPAIRED, BUT NOBODY SEEMS TO BE ABLE TO TELL ME HOW TO GET REIMBURSED, AND I HAVE NOT RECEIVED ANY NOTIFICATION TO DO SO, EVEN THOUGH WE WERE TOLD WE WOULD RECEIVE INFORMATION ABOUT THIS THE FIRST WEEK OF APRIL. I HAVE TRIED TO CALL YOUR CONTACT NUMBERS BUT ALWAYS GET A RUN-AROUND AND THEY ALL SAY YOU HAVE TO WAIT UNTIL THE LETTER COMES OUT THE FIRST WEEK OF APRIL. THE FIRST WEEK OF APRIL HAS PAST AND I HAVE NOT RECEIVED ANY NOTIFICATION ON HOW TO GET MY REIMBURSEMENT. I WOULD LIKE FOR SOMEONE TO LET ME KNOW HOW TO GET MY FORM FOR REIMBURSEMENT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578745April 14, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO LACK AVAILABILITY OF PARTS TO COMPLETE RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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