Saturn Ion Complaints (2006)

1,235 consumer complaints on file.

#10594472May 28, 2014
STEERING
MY WIFE WAS DRIVING OUR 2006 SATURN ION ON A STATE HIGHWAY IN VT WHEN THE POWER STEERING ABRUPTLY CUT OUT ON THE CAR. SHE WAS BARELY ABLE TO STEER IT TO THE SIDE OF THE ROAD WHERE SHE SHUT THE VEHICLE OFF AND THEN RESTARTED IT. THE POWER STEERING CONTINUED TO WORK FOR ANOTHER COUPLE OF MINUTES AND THEN CUT OUT AGAIN. WE RELY ON THIS CAR AND ARE STILL MAKING PAYMENTS ON IT. THIS INCIDENT DID NOT CAUSE AN ACCIDENT, HOWEVER IF SHE HAD BEEN IN A MORE RESIDENTIAL AREA OR IF IT HAD BEEN RAINING ME, MY WIFE, OUR 4 YEAR OLD DAUGHTER, A PEDESTRIAN, OR ANOTHER DRIVER COULD EASILY HAVE BEEN HURT OR KILLED. GM CUSTOMER SERVICE HAS BEEN ABSOLUTELY NOT HELPFUL WHEN I HAVE CONTACTED THEM MULTIPLE TIMES ABOUT THIS ISSUE. I HAVE CONFIRMED WITH A LOCAL DEALER THAT THIS IS PART OF AN ACTIVE RECALL ON THE POWER STEERING MOTOR, BUT GM COULD NOT EVEN GIVE ME AN ESTIMATION ABOUT WHEN I WOULD BE ABLE TO GET THIS FIXED. I AM AT A LOSS FOR WHAT TO DO BECAUSE THEY ARE FAILING TO ADDRESS THIS RECALL. I NEVER EVEN RECEIVED A NOTICE ABOUT THIS RECALL OR THE IGNITION SWITCH RECALL IN MARCH. I HAD NO IDEA THAT I WAS DRIVING AN INCREDIBLY DANGEROUS VEHICLE FOR TWO MONTHS!!! THIS ISSUE HAS IMPACTED OUR ABILITY TO PERFORM DAY TO DAY FUNCTIONS SUCH AS GETTING OUR DAUGHTER TO DAYCARE AND GETTING US TO WORK. WE LIVE IN A RURAL AREA AND CANNOT AFFORD TO JUST BUY OR RENT ANOTHER VEHICLE. I DON'T KNOW WHAT TO DO OR HOW LONG I AM GOING TO HAVE TO MAKE PAYMENTS ON A CAR THAT I CANNOT EVEN DRIVE BECAUSE THE MANUFACTURER FAILED TO BUILD IT PROPERLY AND TO NOTIFY ME AS AN OWNER OF ANY ISSUES. I AM ANGRY AND DISHEARTENED BY THIS AND I JUST WANT SOMEONE TO DO SOMETHING TO GET THIS FIXED. I AM NOW GOING TO HAVE TO USE MONEY THAT I DON'T HAVE TO PAY FOR A REPLACEMENT PART FOR A CAR THAT IS RECALLED BECAUSE I SIMPLY CANNOT WAIT AN INDETERMINATE AMOUNT OF TIME FOR GM TO ADDRESS THIS RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594207May 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 14V04700 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593971May 25, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING THE 2006 SATURN ION IN MY NEIGHBORHOOD. I REACHED THE INTERSECTION AT THE END OF MY STREET AND CAME TO A STOP/YIELD. AS I TOOK MY FOOT OFF THE BRAKE TO SHIFT TO THE GAS AND BEGAN STEERING TO TURN LEFT, THE ENGINE SUDDENLY TURNED OFF. THE BATTERY LIGHT ON THE DASH APPEARED. I WAS ABLE TO PUT THE CAR IN PARK, TURN OFF THE VEHICLE, AND RESTART IT. I RETURNED HOME INSTEAD OF CONTINUING MY TRIP. MY VEHICLE IS AFFECTED BY THE RECALL WITH CAMPAIGN ID NUMBER 14V-047. I HAD REMOVED ALL ADDITIONAL KEYS FROM MY KEYRING AS RECOMMENDED IN THE THREE RECALL LETTERS I RECEIVED, BUT I STILL BELIEVE THAT THIS ISSUE WAS RELATED TO THE ISSUE THE IGNITION SWITCH. I HAVE CHOSEN TO FILE THIS COMPLAINT BECAUSE ONE OF THE LETTERS I RECEIVED FROM [XXX]OF GM ASSERTED THAT THE VEHICLE WAS SAFE TO DRIVE AS LONG AS THERE WERE NO ADDITIONAL KEYS ON THE KEYRING. A LINK TO THE LETTER IN QUESTION IS: HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM454782/RCORRD-14V047-1697.PDF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593157May 21, 2014
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING SUDDENLY MALFUNCTION CAUSING THE STEERING WHEEL VERY DIFFICULT TO TURN. ADDITIONALLY THE CONTACT ALSO INDICATED THAT WHILE DRIVING, THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. DR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592869May 20, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A CURB. THE CONTACT INDICATED THAT THE FRONT DRIVER, THE FRONT PASSENGER, AND THE REAR PASSENGER SUSTAINED NECK INJURIES THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. DR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10588918May 16, 2014
FUEL SYSTEM, GASOLINE
ON MAY 14TH, I PARKED MY VEHICLE AND THE WINDOWS WERE DOWN. WE SMELT A STRONG ORDER OF GAS COMING FROM THE REAR OF MY SATURN. MY FRIEND LAID UNDER THE CAR WITH A FLASH LIGHT AND NOTICED GAS COMING DOWN THE SIDE OF THE FUEL TANK. HE HAD ME BRING IT IN TO HIM ON THE 15TH TO HIS AUTO HOBBY SHOP AND HE PLACED IT ON THE LIFT ONLY TO DISCOVER THAT ALL SIDES OF THE TANK HAVE PRESENCE OF GAS. HE TOLD ME HE NEEDS TO DROP THE TANK BECAUSE HE CAN'T SEE THE DIRECT SOURCE OF WHERE THE GAS IS COMING FROM. I WENT ONLINE AND SAW THAT THERE WAS A RECALL WITH SIMILAR DESCRIPTION OF SYMPTOMS I HAVE NOTICED. WHEN I CALLED MY LOCAL DEALER, HE SAID THAT MY PROBLEM WAS ADDRESSED AND ALREADY HANDLED WHEN THE RECALL FIRST CAME OUT. I AM HAVING THE SAME PROBLEM IT MAY SEEM. IF IT IS THE SAME ISSUE WITH THE FUEL PUMP AND IT WAS REPLACED BY A DEALERSHIP AS STATED IT NEEDED TO BE, WOULDN'T IT BE GM'S RESPONSIBILITY IF THE FUEL PUMP THEY REPLACED IT WITH WAS ALSO FAULTY? I DRIVE 3 GRAND BABIES AROUND ON A DAILY BASIS AND THIS IS NOT SAFE. I COULD UNDERSTAND IF IT WAS NOT ON RECALL AND THERE WAS JUST A RANDOM THING THAT HAPPENED. COULD YOU PLEASE ADVISE ME ON STEPS TO FOLLOW? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592076May 16, 2014
STEERING
MY POWER STEERING WENT OUT WHILE DRIVING DOWN THE ROAD AT A HIGH RATE OF SPEED. THIS IS THE 3RD TIME THIS HAS HAPPENED WITHIN 3 WEEKS. IT IS EXTREMELY DANGEROUS AND HAS ALMOST CAUSED ME A WRECK. I DO NOT HAVE THE $1000 THAT IT IS ESTIMATED TO TAKE TO FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592077May 16, 2014
FUEL SYSTEM, GASOLINE
THE FUEL PUMP WAS LEAKING, AND I HAD TO DEAL WITH THE GASOLINE SMELL EVERY TIME THAT I USED MY CAR. I PAID $798.94 TO HAVE THIS ISSUE FIXED AT CAR-X IN DES MOINES, WHO FAILED TO TELL ME THAT THIS ISSUE WAS UNDER RECALL. (RECALL ID # 66616, GM RECALL ID # 090226). I AM NOW GOING TO REQUEST REIMBURSEMENT FOR THIS FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587959May 13, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ELECTRICAL PROBLEM WITH INTERIOR LIGHTING ALSO PROBLEM WITH ELECTRICAL POWER DOOR LOCK (DRIVER SIDE) AND POWER WINDOWS, IN WHICH ALL RIDERS FEEL THEY ARE SUFFOCATING.DUE TO UNATTAINABLE NATURAL AIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587793May 12, 2014
AIR BAGS
WHILE DRIVING THE AIR BAG SERVICE LIGHT APPEARED. I WAS TOLD BY THE DEALERSHIP THAT IF IN A CRASH THE AIRBAGS WOULD NOT DEPLOY. THIS PROBLEM NEEDS IMMEDIATE ATTENTION. MY VEHICLE IS GOING IN TODAY TO FIND THE EXACT PROBLEM. DIAGNOSTICS IS RIGHT AROUND $100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587863May 12, 2014
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE POWER STEERING ASSIST FAILED INTERMITTENTLY. THE CONTACT HAD DIFFICULTY MANEUVERING THE STEERING WHEEL FROM LEFT TO RIGHT. THE VEHICLE WAS TURNED OFF AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE VEHICLE STALLED AGAIN WITHOUT WARNING. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,802.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587908May 12, 2014
ELECTRICAL SYSTEM:IGNITION, STEERING
WHILE AT A GAS STATION, I COULD NOT GET THE KEY OUT OF THE IGNITION. WHEN I FINALLY GOT THE KEY OUT OF THE IGNITION, I COULD NOT GET THE KEY TO TURN AND START THE VEHICLE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587484May 9, 2014
STEERING
MY CAR IS ACTIVELY LOSING THE POWER STEERING NO LESS THAN 5 TIMES EVERY DAY. I HAVE TO FIND AN APPROPRIATE PLACE TO PULL OVER TO TURN MY CAR OFF TO RESET FOR THE POWER STEERING TO BE OPERATIONAL AGAIN. EVERY DAY IT IS GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586948May 8, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN AT THE DEALER FOR 3 WEEKS, DUE TO LACK OF PARTS. LAST YEAR, THE CONSUMER'S WIFE EXPERIENCED THE EXACT FAILURE, THE VEHICLE WAS BEING RECALLED FOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586957May 8, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY, ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION RECALL REPAIRS AND SEEKS REIMBURSEMENT. *SMD THE CONSUMER STATED 2 YEARS AGO, THE IGNITION COMPLETELY FROZE AND THE VEHICLE HAD TO BE TOWED TO A LOCAL GARAGE. THE CONSUMER BELIEVED THE IGNITION PROBLEM HE EXPERIENCED WAS RELATED TO THE CURRENT RECALL. ALSO, THE AIR BAG LIGHT ILLUMINATED AND THE MOONROOF WOULDN'T CLOSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587303May 8, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 14V171000 (ELECTRICAL SYSTEM) BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585922May 6, 2014
ELECTRICAL SYSTEM, AIR BAGS
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE KEY WOULD NOT TURN, TO SHUT THE VEHICLE OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586901May 6, 2014
STEERING
WHILE DRIVING HOME FROM WORK, THE MESSAGE CENTER GAVE A MESSAGE OF "PWR STR," AND THE POWER STEERING WENT OUT ON MY 2006 SATURN ION. I PULLED OVER, TURNED OFF THE IGNITION, STARTED THE CAR AND THE PROBLEM TEMPORARILY FIXED ITSELF ENOUGH TO MAKE IT BACK HOME. I LATER DROVE THE CAR AGAIN A SHORT DISTANCE (ABOUT 5 MILES) AND THE SAME MESSAGE POPPED UP AND THE POWER STEERING WENT OUT. I CHECKED THE POWER STEERING FLUID LEVEL, AND IT APPEARS TO BE FULL. AFTER SOME RESEARCH ON THE INTERNET, I FOUND THAT MANY OTHER OWNERS OF THIS MAKE/MODEL HAVE COMPLAINED ABOUT THE SAME ISSUE, AND HAVE PAID UP TO $1,000 TO HAVE IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586682May 5, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED A FUEL LINE CRACK NEAR THE REAR DRIVER SIDE WHEEL. THE MECHANIC ALSO STATED THAT THE FUEL TANK WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 09V419000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586452May 4, 2014
STEERING
AFTER RECEIVING MY VEHICLE BACK FROM HAVING THE IGNITION RECALL FIXED MY POWER STEERING WENT OUT THE NEXT DAY. I HAVE FILED A POWER STEERING COMPLAINT PREVIOUSLY BEFORE IT WENT OUT. I HAD PULLED INTO A CAR WAS AND A TRUCK WAS COMING OUT THE ENTRANCE. IT BACKED UP TO LET ME IN. AT THAT POINT MY POWER STEERING WENT OUT CAUSING ME TO HEAD STRAIGHT FOR THE TRUCK. I STOPPED AND THE TRUCK BACKED IP. I TURN TO THE LEFT TO GO IN THE DIRECTION I NEEDED TO GO AND THE STEERING WHEEL LOCKED AT A SPEED OF 10 MILES AND HOUR WHEN IT WAS TURNED COMPLETELY TO THE LEFT AND THE CAR WOULD ONLY GO STRAIGHT. THE WHEEL THEN STARTED TO MAKE A SCREECHING SOUND AND GRINDING SOUND AND WAS SHAKING. I TURNED THE WHEEL TO THE RIGHT AND IT WOULD ONLY GO STRAIGHT. I WENT IN REVERSE AND THE FORWARD AGAIN AND IT FINALLY TURNED. HAVING TO OTHER OPTION I DROVE THE 2 MILES TO MY HOME. WHENEVER I WOULD TURN THE CAR WOULD TURN BUT WOULDNOT STRAIGHTEN OUT TO THE FORWARD POSITION CORRECTLY. IT WAS VERY DELAYED. I AM NOW NOT ABLE TO DRIVE MY VEHICLE AND AM FOR THE FEAR THAT I COULD GET IN AN ACCIDENT OR LOSE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Ion