Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10558808January 9, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, SUSPENSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ELECTRICAL SYSTEM:HORN
2004 SATURN ION. CONSUMER WRITES IN REGARDS TO ELECTRONIC POWER STEERING FAILURE. *SMD THE CONSUMER STATED SHE FIRST STARTED HAVING FRONT SUSPENSION PROBLEMS, WHICH THE DEALER FIXED FREE OF CHARGE. THE EXHAUST WAS LEAKING AND SHE PAID TO HAVE IT REPLACED, ALONG WITH THE CATALYTIC CONVERTER. ALSO, THE HORN STOPPED WORKING. THE CONSUMER RECEIVED A LETTER IN JULY 2012, FROM GM STATING THE WARRANTY WAS BEING EXTENDED BECAUSE THE ELECTRIC POWER STEERING COULD FAIL. ON DECEMBER 16, 2013, THE POWER STEERING FAILED, AS THE CONSUMER WAS LEAVING A PARKING LOT. SHE HAD TO USE EXTRA FORCE TO TURN THE STEERING WHEEL. AFTER A COUPLE OF MINUTES, IT WAS BACK TO NORMAL. A TEST REVEALED, THERE WAS INDEED A FAILURE. WHEN THE CONSUMER CALLED GM, SHE WAS INFORMED THE EXTENDED WARRANTY HAD EXPIRED ON 11/28/13 THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 02/5/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558037December 31, 2013
STEERING, ELECTRICAL SYSTEM
I WAS DRIVING INTO PARKING LOT AND ELECTRIC POWER STEERING WARNING WITH ALARM CAME ON THE READOUT ON THE DASH. AT THAT TIME IT HAD BECOME NEARLY IMPOSSIBLE TO TURN THE STEERING WHEEL IN ANY DIRECTION. IF ANYONE HAD BEEN CLOSE ENOUGH TO ME THERE WOULD HAVE BEEN A COLLISION. I TURNED THE IGNITION OFF AND THEN ON AGAIN AND THE ELECTRIC STEERING RETURNED. I AM THE ORIGINAL OWNER OF THE VEHICLE AND THIS INCIDENT PUT ME IN A PANIC MODE BECAUSE I AM PHYSICALLY DISABLED WITH DISABILITIES THAT AFFECT MY ARMS AND LEGS. TRYING TO TURN THE STEERING WHEEL WHEN THE ELECTRIC STEERING FAILED CAUSED ME GREAT PAIN. I FEAR THAT IF THIS HAPPENS AGAIN THERE COULD BE A SERIOUS ACCIDENT WITH OTHER VEHICLES OR EVEN SERIOUS INJURIES TO PEDESTRIANS. THERE WAS NO WAY I COULD CONTROL THAT VEHICLE WITHOUT A FULLY FUNCTIONAL ELECTRIC STEERING. I CONSIDER MYSELF LUCKY THAT THE VEHICLE WAS GOING AT A VERY SLOW RATE OF SPEED AND NOT ON THE ROADWAY WHEN THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556384December 17, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE STEERING WHEEL FAILED TO MOVE AND THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE WITHOUT THE POWER STEERING ASSIST FUNCTION. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER A RECALL ISSUED BY THE MANUFACTURER RELATED TO THE POWER STEERING COMPONENT. THE MALFUNCTION RECURRED AND THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554314December 2, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE REVERSING AND SPORADICALLY WHEN DRIVING. THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553909November 26, 2013
STEERING
APPROACHING CURVE IN ROAD WHEN STEERING WHEEL WOULD NOT TURN TO THE RIGHT. IT FELT COMPLETELY LOCKED, NOT JUST LOSS OF POWER STEERING, TO ME. I WAS ABLE TO STOP ON THE SHOULDER ON THE OTHER SIDE OF THE ROAD (FACING THE WRONG WAY) AND AFTER A FEW MINUTES, THE STEERING WORKED NORMALLY AGAIN. SINCE THAT TIME, IT HAS COME AND GONE A FEW TIMES, SOMETIMES WHEN I START THE CAR, IT FEELS LIKE THE MECHANICAL STEERING LOCK IS STILL ENGAGED, BUT AFTER SHAKING AND WIGGLING FOR A FEW MINUTES, IT USUALLY BEGINS TO WORK. SOMETIMES I CAN TURN ONE WAY, BUT NOT THE OTHER. IT SEEMS TO BE RANDOM WHETHER IT FAILS TO THE LEFT OR RIGHT. THERE IS POSSIBLE CORRELATION TO LOW TEMPERATURES, BUT I DO NOT HAVE ENOUGH DATA TO BE CERTAIN OF THIS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550277October 30, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL SEIZED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE CONTACT MENTIONED THAT THE FAILURE WOULD RECUR SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549720October 27, 2013
STEERING
WHEN SLOWING TO PARK MY CAR THE POWER STEERING WENT OUT. I COULD NOT OPERATE THE STEERING WHEEL AT ALL. DRIVING IT WOULD BE UNSAFE. I SHUT OFF THE CAR AND TURNED IT BACK ON. I DID THIS TWICE BEFORE THE STEERING WOULD WORK AGAIN. THIS HAS HAPPENED TWICE NOW, THE DATE LISTED ABOVE AND AGAIN SATURDAY 10-26-2013. I LOOKED UP ON THE INTERNET FOR ANY REPORTED PROBLEMS ON SATURN ION STEERING. I FOUND THAT THERE IS A REPORTED PROBLEM AND NHTSA HAS MOVED THEIR INVESTIGATION TO AN ENGINEERING ANALYSIS AS OF OCTOBER 2011. PLEASE ADVISE IF THERE IS GOING TO BE A RECALL ON THIS PART, OR IF A RECALL HAS ALREADY BEEN ISSUED. IT IS OBVIOUSLY NOT AN ISOLATED PROBLEM. I APPRECIATE ANY HELP AND INFORMATION YOU CAN PROVIDE ME ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549278October 23, 2013
STEERING
I WAS DRIVING APPROXIMATELY 10MPH ON A RESIDENTIAL STREET WHEN SUDDENLY MY POWER STEERING LIGHT CAME ON JUST AS I WAS ATTEMPTING A TURN. AT THAT VERY MOMENT THE STEERING WHEEL LOCKED UP AND MADE IT IMPOSSIBLE TO TURN. I THEN PULLED OVER AND TURNED THE CAR OFF. I WAITED FOR ABOUT 5 MINUTES AND THEN RESTARTED THE CAR, IT WAS WORKING AGAIN BUT THEN 10 MINUTES LATER THE LIGHT CAME ON AGAIN. THIS IS BECOMING A HASSLE. I HAVE TWO SMALL CHILDREN AND I AM NOT GOING TO RISK THEIR LIVES FOR SOME FAULTY CAR MOTOR. SO THIS IS TO THE CAR MANUFACTURES, COULD YOU PLEASE FIX THIS PROBLEM BEFORE IT REALLY HURTS SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548316October 17, 2013
STEERING
FIRST INCIDENT OF LOSS OF POWER STEERING OCCURRED IN SNOWY CONDITIONS AT ABOUT 45MPH ON THE HIGHWAY. HEARD CHIME TO ALERT ME TO LOSS OF POWER STEERING. STEERING COLUMN COMPLETELY LOCKED UP, SAFELY MADE IT TO THE SIDE OF THE HIGHWAY AND WHEN I RESTARTED THE VEHICLE POWER STEERING HAD RETURNED AND DASHBOARD ALERT HAS GONE AWAY. NO FURTHER ISSUES WITH POWER STEERING UNTIL 9/15 GOING ABOUT 15 MPH ON AN INCLINE; AGAIN CHIME AND ALERT FOR NO POWER STEERING, STEERING COLUMN LOCKED UP. POWER STEERING REGAINED UPON RESTART. SINCE 9/15 POWER STEERING LOSS OCCURRING AT VARIABLE SPEEDS AND CONDITIONS AND ON A MORE FREQUENT BASIS. TOOK VEHICLE TO TECHNICIAN WHO CHECKED FLUID, FLOAT, ALL CONNECTIONS AND HOSES AND RELAYED THAT A LIKELY CAUSE MIGHT BE A ELECTRIC PUMP OR ELECTRIC PUMP MODULE TO CHECK WITH THE DEALER ABOUT POSSIBLE RECALLS. FULL VEHICLE INSPECTION AND TUNE UP WITH NO SOLUTION. POWER STEERING PROBLEM PERSISTS. ALL COMMUNICATION WITH SATURN HAS BEEN UNHELPFUL, THEY FULLY DENY ANY DEFECTS. SATURN KEEPS TELLING ME THAT NO RECALL FOR MY VIN HAS BEEN ISSUED AND NO ASSISTANCE IS AVAILABLE FROM SATURN FOR THE ISSUES I AM EXPERIENCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548022October 15, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY AND THE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE STEERING COLUMN HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546547October 2, 2013
STEERING, ELECTRICAL SYSTEM
DRIVING ON THE FREEWAY, AT APPROXIMATELY 65 MPH, WHEN A CHIME WENT OFF. STEERING IMMEDIATELY BECAME DIFFICULT AND I NOTICED THAT THE POWER STEERING INDICATOR LIGHT WAS ON. I EXITED THE FREEWAY CAREFULLY AND PULLED OVER, TURNED OFF THE CAR, THEN RESTARTED IT AND THE POWER STEERING CAME BACK ON. SINCE THIS INITIAL INCIDENT THE PROBLEM HAS BECOME MORE FREQUENT. I AM UNABLE TO SAFELY DRIVE THE CAR AND HAVE BEEN TOLD IT WILL COST OVER $1,000.00 TO REPLACE A POWER STEERING MOTOR IN THE STEERING COLUMN. ALSO I HAVE DISCOVERED THIS TO BE A FREQUENT ISSUE FOR THIS MODEL VEHICLE. WITH THE DANGER INVOLVED SHOULDN'T A RECALL BE IN ORDER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546455October 1, 2013
STEERING
MY POWER STEERING HAS SHUT DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545189September 24, 2013
STEERING
ODOMETER DINGS AND DISPLAYS POWER STEERING WARNING; POWER STEERING FAILS. TURNING THE CAR OFF AND BACK ON CORRECTS THIS, UNTIL IT HAPPENS AGAIN (TYPICALLY AFTER THE CAR HAS BEEN RUNNING ABOUT 10 SECONDS). THIS IS A KNOWN ISSUE, AND SATURN EXTENDED WARRANTY COVERAGE TO UNDER 100,000 MILES. MY CAR DID NOT START DOING THIS UNTIL AFTER 100,000 MILES. STEERING IS A SAFETY ISSUE. THIS SHOULD BE A RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544902September 23, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION II. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL COULD NOT BE TURNED IN EITHER DIRECTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543869September 16, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MOVE. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT HAD HER BROTHER DIAGNOSE THE FAILURE, WHO INFORMED HER THAT THE POWER STEERING MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,924.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542080September 5, 2013
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT AFTER POWERING OFF THE VEHICLE, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATE AND TWO NEW KEYS WERE PROVIDED TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 28,000. UPDATED 9/24/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538469September 3, 2013
STEERING
TL-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THE STEERING WHEEL FAILED WITHOUT WARNING, WHILE SHE DROVE AT 40MPH. THE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE STEERING WHEEL HAD TO BE TURNED. THE VEHICLE WAS TAKEN TO THE MECHANIC FOR INSPECTION; THE POWER STEERING PUMP WAS REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE MECHANIC ADVISED THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 205,485. LI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538647September 3, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE ENGINE WAS TURNED OFF AND RESTARTED, AND THE VEHICLE WAS ABLE TO OPERATE NORMALLY FOR A BRIEF PERIOD BUT HAS RECURRED SINCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536033August 19, 2013
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRIC STEERING MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO DAYS LATER. THE VEHICLE WAS RETURNED TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN WAS DEFECTIVE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED WITHIN A WEEK AND THE DEALER THEN REPLACED THE ELECTRIC STEERING MOTOR BUT TO NO AVAIL. THE VEHICLE HAD NOT BEEN FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,568.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535304August 14, 2013
STEERING
TL-THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS ABLE TO OPERATE NORMALLY FOR A BRIEF PERIOD AND THEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,700. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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