Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10622560August 15, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT WAS UNABLE TO LOCATE A LEAK. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621999August 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621694August 12, 2014
VEHICLE SPEED CONTROL:CRUISE CONTROL, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL AUTO ACCELERATED AND THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621762August 12, 2014
STEERING
THE POWER STEERING GOES OUT AFTER TWO ATTEMPTS TO PARALLEL PARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621482August 11, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN ION. SHORTLY AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM: IGNITION SWITCH), THE AIR BAG INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE ILLUMINATION WAS NOT RELATED TO THE RECALL REPAIR. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621352August 11, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE IGNITION WAS TURNED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER REPLACED THE IGNITION SWITCH, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621046August 9, 2014
FUEL SYSTEM, GASOLINE
I DON'T KNOW WHAT CAUSED IT, BUT I RECENTLY STARTED NOTICING A STRONG FUEL ODOR AROUND MY CAR WITHIN THE LAST MONTH. I CRAWLED UNDERNEATH THE CAR TO CHECK FOR LEAKS AND DETERMINED THAT THE FUEL TANK HAS CRACKED AT THE SEAM WHERE THE PLASTIC SPOUT WAS MATED/MOLDED TO THE MAIN PART OF THE PLASTIC FUEL TANK ON THE REAR SIDE OF THE TANK. FUEL CURRENTLY LEAKS FROM THE CRACK WHEN THE TANK IS APPROXIMATELY MORE THAN 3/4 FULL; ESPECIALLY WHEN ACCELERATING AND FUEL IS FORCED TO THE BACK OF THE TANK. THE ONLY REPLACEMENT PART (CURRENTLY PART NUMBER 20870462, WHICH REPLACED THE OLD PART NUMBER OF 25947829) IS AVAILABLE FROM A GM DEALERSHIP AND THE RETAIL PRICE IS $695. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620884August 8, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 14E021000 (IGNITION SWITCH). AFTER THE VEHICLE WAS REPAIRED UNDER THE RECALL THE CONTACT STATED THAT HE HAD NOT EXPERIENCED THESE FAILURES UNTIL THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THAT THE "AIR BAG" WARNING LIGHTS WERE ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE HORN BLOWS WITHOUT BEING DEPRESSED AND THE DOORS DID NOT LOCK WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT NOTIFIED THE DEALER OF THE FAILURE AND WAS ADVISED THAT THE REMEDY FOR THE RECALL DID NOT HAVE ANYTHING TO DO WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. ...UPDATED 09/19/16 *BF UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618889August 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL * THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT ONCE THE VEHICLE WAS STARTED, THE IGNITION AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618518August 3, 2014
ENGINE, AIR BAGS, ELECTRICAL SYSTEM:IGNITION:SWITCH
SATURN ION IGNITION SWITCH HAS BEEN REPLACED TWICE & MY CAR STILL DOES THE KEY STICKS, DOORS WON'T UNLOCK BUT NOW AFTER DEALER DID WORK THE AIR BAGS OFF AND MISFIRE #3 CYLINDER & SHIFTER LOOSE & SHIFTER HANDLE JIGGLES OUT OF PLACE. TIMELINE: MAY 7 2014 ORDERED IGNITION SWITCH MARK CHRISTOPHER CHEVROLET MAY 18 KEY STUCK IGNITION DOORS WOULDN'T UNLOCK - FINALLY ABLE PULL KEY OUT BUT CAR WAS STILL RUNNING WITHOUT KEY TOWED TO MCC CAR NOT SAFE TO DRIVE, MAY 19 4:35PM RECEIVED CALL FROM SERVICE MANAGER STATING CAR IS THERE & PART STILL BACK ORDERED. FROM MAY 19 2014 UNTIL JULY 27 THEY HAD MY CAR. BUT JUNE 4TH STOPPED BY DEALERSHIP AFTER RECEIVING A PARKING TICKET ON MY PLATE #. THE DEALERSHIP TOLD ME MY CAR WAS NEVER TOWED TO THEM. . FOLLOWING DAY THEY CALLED SAID IT WAS THERE. I KEPT CALLING FOR UPDATES OVER NEXT 2 MONTHS NO ONE CALLED ME BACK THAT WAS BECAUSE SERVICE WRITER QUIT & MY PAPERWORK CAR ETC WAS LOST AGAIN. MY CAR IS IN WORSE CONDITION NOW . I'M PERPLEXED AT SITUATION THAT GM ALLOWS DEALERSHIPS GIVE CUSTOMER CAR WAS ALLEGEDLY REPAIRED BACK IN WORSE CONDITION WHERE IS THE MORAL COMPASS I REALLY FEEL UNSAFE & SCARED I MAY CAUSE AN ACCIDENT & HURT SOME INNOCENT PERSON BECAUSE OF MY CAR NOT BEING FIXED PROPERLY. MCC HAS ACKNOWLEDGED CAR ISN'T FIXED RIGHT THEY BACKORDERED SHIFTER BECAUSE THEY SAY THAT'S THE NEW PROBLEM STEMMING FROM IGNITION SWITCH RECALL.... IT'S BEEN PAINFUL AND TIRING STRUGGLE PLUS MY CAR IS WORTH NOTHING NOW 7502.00 3 MONTHS AGO KELLY BLUE BOOK.... NOW THEY WON'T EVEN GIVE ME 3000.00 I'M ALMOST READY TO GIVE UP & JUST TAKE THE LOSS OF MONEY BECAUSE THEY DON'T CARE ABOUT ME, YOU OR ANYONE ON THE ROAD ... HAVING A CONGRESSIONAL INVESTIGATION DID NOTHING BUT INSIGHT THE DEALERSHIPS TO BECOME RUDE & ACCUSE CUSTOMERS OF "WANTING 10YEARS CARS FIXED FOR FREE" QUOTE FROM THE SERVICE MANAGER AT MCC. VERY CONDESCENDING & DISRESPECTFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617518July 30, 2014
ELECTRICAL SYSTEM, POWER TRAIN
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION / SHIFTER PROBLEMS AND REIMBURSEMENT ISSUES. *SMD THE CONSUMER HAD THE IGNITION LOCK CYLINDER AND SOLENOID REPLACED, PRIOR TO THE RECALL, BECAUSE THE KEY WAS GETTING STUCK IN THE IGNITION. ALSO, THE SHIFTER ASSEMBLY HAD TO BE REPLACED, BECAUSE THE KEY CONTINUED TO GET STUCK. THE CONSUMER STATED THERE WERE TIMES, WHERE SHE COULD NOT GET THE VEHICLE TO SHUT OFF, BECAUSE THE KEY WAS STUCK. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617575July 30, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A CURB AND CAUSED A BLOW OUT TO THE FRONT PASSENGER SIDE TIRE. THERE WERE NO INJURIES. THE VEHICLE WAS DIAGNOSED AND RECEIVED A NEW IGNITION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10617709July 30, 2014
STEERING
TL * THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HEARD A CHIME SOUND AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT INJURED HER SHOULDER ATTEMPTING TO STEER THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10615457July 28, 2014
ELECTRICAL SYSTEM
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION SWITCH RECALL NOTICES. *SMD THE CONSUMER STATED IT HAS BEEN FOUR MONTHS SINCE SHE WAS FIRST NOTIFIED OF THE RECALL, AND EVERY TIME SHE CALLED THE DEALER, SHE WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616562July 26, 2014
AIR BAGS, STRUCTURE:BODY
I EXPERIENCED SUDDEN LOSS OF CONTROL OF MY 2007 SATURN ION WHILE TRAVELING AT 35-40 MPH. I SWERVED BACK AND FORTH 3 TIMES BEFORE CRASHING FRONT END INTO A MOUNTAIN (ROCK WALL). NO DRIVER AIRBAG DEPLOYMENT. NO PASSENGER AIRBAG DEPLOYMENT. COMPLETE/TOTAL LOSS OF VEHICLE. NO REPORTED INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10614489July 18, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING).THE CONTACT STATED THAT THE REPAIRS EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614563July 18, 2014
ENGINE
MY SATURN HAD BEEN IDLING ROUGHLY FOR ABOUT A WEEK. I CHECKED THE OIL IT SEEMED LOW AND I PUT MORE OIL IN. IT SEEMED A LITTLE BETTER. THE CHECK OIL LIGHT HAS NEVER COME ON IN THIS CAR. AFTER TAKING THE CAR DOWN AND BACK TO MY PARENTS IT WOULD NOT TURN ON. TWO CAR DEALERS HAVE TOLD ME IT IS THE TIMING CHAIN AND THAT IT NEEDED A NEW ENGINE WITH PARTS AND LABOR 25,00.00 DOLLARS. I BOUGHT THE CAR IN 2011 IN OCTOBER. I NOW HAVE A CAR I HAVE TO KEEP MAKING PAYMENTS ON TO KEEP MY CREDIT RATING SAFE BUT I CAN'T DRIVE. SO FAR GMC AND THE DEALERS HAVE BEEN UNHELPFUL WITH GETTING MY CAR REPAIRED. I CAN'T AFFORD 2500. DOLLARS. I WENT TO THE BBB AND WAS TOLD THAT MY CAR AGED OUT OF THE COMPLAINT SYSTEM. I HAVEN'T HAD THIS CAR 5 YEARS AND IT HASN'T REACHED 100,00.00 MILES AND IT IS UNUSABLE WITH A REPAIR THAT IS MORE THAN IT IS CURRENTLY WORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610911July 16, 2014
FUEL SYSTEM, GASOLINE
THE PORTION OF THE FUEL LINES NEAR THE FUEL PUMP, WHICH IS HIDDEN BY A FLEXIBLE COVER UNDERNEATH CAR, WAS DISCOVERED TO BE SEVERELY RUSTED NEARLY TO THE POINT OF LEAKING, REQUIRING FUEL LINE REPLACEMENT. IN CONTRAST, THE PORTION OF THE FUEL LINES EXPOSED UNDERNEATH CAR WAS STILL IN PRISTINE CONDITION. (CAR HAS BEEN GARAGED AT NIGHT SINCE DELIVERY.) ALTHOUGH GM HAS ISSUED A RECALL FOR FUEL PUMP LEAKS, THE PROBLEM OFTEN IS INSTEAD THE FUEL LINE HAS RUSTED THROUGH AND IS LEAKING. THIS PROBLEM WOULD NOT BE EXPECTED, AND THUS APPEARS TO BE DUE TO A SATURN DESIGN OR MANUFACTURING DEFECT. BECAUSE OF THE PREVALENCE AND SIGNIFICANT SAFETY ISSUE, THE SERVICE MANAGER EXPECTS GM WILL EVENTUALLY ISSUE A RECALL FOR THE FUEL LINE PROBLEM. BECAUSE THE PORTION OF THE FUEL LINE SUBJECT TO SEVERE RUSTING IS HIDDEN BEHIND THE FLEXIBLE COVER UNDERNEATH THE CAR AND NOT THE EXPOSED SECTION, IT IS LIKELY TO BE NOTICED ONLY AFTER LEAKING OCCURS, RESULTING IN A FIRE HAZARD. A RECALL APPEARS DESIRABLE TO INSPECT PARTICULARLY THE HIDDEN PORTION OF THE FUEL LINES NEAR THE FUEL PUMP AND REPLACE THEM IF NEEDED. ALTHOUGH A MANUFACTURER MUST PROVIDE A REMEDY TO SAFETY-RELATED DEFECT A NO COST TO THE OWNER, IN THIS INSTANCE GM REFUSES TO PAY FOR THE FUEL LINE REPLACEMENT UNLESS THE NHTSA COMPELS THEM TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610812July 15, 2014
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE STEERING COLUMN. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED BACK TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610286July 14, 2014
ELECTRICAL SYSTEM:IGNITION, AIR BAGS
AN ACCIDENT OCCURRED WHEN A VEHICLE PULLED OUT IN FRONT OF ME. I WAS TRAVELING 50-55 MPH AND HAD TIME TO BRIEFLY APPLY THE BRAKES. THE RESULTING COLLISION DESTROYED THE ENTIRE FRONT END OF MY CAR. I WAS SHOCKED THE AIRBAG DID NOT DEPLOY BUT AT THE TIME WAS UNAWARE MY CAR HAD SERIOUS POTENTIAL SAFETY ISSUES. SINCE BECOMING AWARE OF THE RECALL I HAVE BEEN ABLE TO SIMULATE THE IGNITION FAILURE BY JOSTLING THE KEY IN THE IGNITION WHILE THE CAR IS RUNNING. I HAVE FOLLOWED THE INSTRUCTION SENT TO ME BY GM IN REGARDS TO THE RECALL PROCESS AND HAVE HEARD NOTHING BACK FROM MY GM DEALER 3 MONTHS SINCE CALLING TO ARRANGE BRINGING MY VEHICLE IN. I WAS SIMPLY INFORMED THEY WOULD CALL ME WHEN THE PART COMES IN. IN THE MEAN TIME, I AM EXTREMELY CONSCIOUS OF THE FACT THAT MY CAR DOES INDEED FAIL. I ACTUALLY SAY A QUICK PRAYER EVERY TIME I GET IN THE CAR NOW BECAUSE I'M SCARED. I AM SCARED OF THE POSSIBILITY THAT I COULD BE RESPONSIBLE FOR HURTING OR KILLING SOMEONE WHILE DRIVING A VEHICLE I AM FULLY AWARE CAN FAIL. GM WILL CALL ME BACK SOON, I HOPE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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