Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10643915October 10, 2014
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM), NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643939October 10, 2014
STEERING
I JUST HAVE A QUESTION. I RECEIVED A RECALL NOTICE FOR MY CAR TODAY, OCTOBER 10, 2024. I CALLED IMMEDIATELY AND THE FIRST APPOINTMENT TO GET IT REPAIRED IS DECEMBER 30TH. I DON'T THINK THAT IS A REASONABLE LENGTH OF TIME. MY QUESTION IS, IS IT SAFE AND REASONABLE TO HAVE TO WAIT THIS LONG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643961October 10, 2014
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643626October 9, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAD A RECALL ON MY SWITCH WHICH WAS FIXED BUT IT IS STILL DOING THE SAME THING AS IT DID BEFORE IT WAS FIXED BUT WAS TOLD IT WAS BECAUSE OF THE SENSOR (SPELLING ) IN THE IT THAT KEEPS IT FROM NOT CONNECTING TO LET IT KNOW TO TURN THE KEY ALL THE WAY OFF . I WAS TOLD IT WOULD BE A COST TO ME TO HAVE IT FIXED . WELL I DON'T FEEL IT SHOULD BE UP TO ME TO PAY FOR IT AND I FEEL IT IS STILL A SAFETY MATTER IN THE CAR . I THINK IT SHOULD OF BEEN PART OF THE RECALL TO FIX IT ALL SO THAT NO ONE WITH THE SAME PROBLEM WOULD HAVE TO PAY OUR OF THEIR OR MY POCKET TO FIX IT . THANKS FOR LISTENING TO ME AND HOPE THAT MY CONCERN WILL BE NOTED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643630October 9, 2014
FUEL SYSTEM, GASOLINE
THERE IS A STRONG ODOR OF GASOLINE BOTH OUTSIDE AND INSIDE THE VEHICLE. THIS SEEMS TO BE A RESULT FROM SOME SORT OF FLAW IN THE PLASTIC SUPPLY OR RETURN PORT OF THE MODULAR RESERVOIR ASSEMBLY LOCATED NEAR THE FUEL TANK. GM HAS ISSUED A RECALL IN SEVERAL STATES UNDER GM RECALL NO. 090226 AND NHTSA CAMPAIGN ID NUMBER 09V419000. AS THIS COULD POTENTIALLY CAUSE A FIRE AND IS MASSIVE SAFETY CONCERN, THIS SHOULD BE BROADENED TO ALL STATES FOR THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641034October 3, 2014
FUEL/PROPULSION SYSTEM
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2007, SATURN ION VEHICLES, SOME OF THESE VEHICLES HAVE SEVERAL SPECIAL COVERAGE ISSUES, HOWEVER A CONDITION IN THAT THE PLASTIC SUPPLY, OR RETURN PORT ON THE FUEL PUMP MODULE MAY CRACK, WHICH COULD CAUSE A FUEL LEAK. THIS VEHICLE HAS BEEN IDENTIFIED AS BEING COVERED UNDER THIS PARTICULAR SERVICE POLICY, AS WELL AS OTHER SPECIAL POLICIES. GM NOTIFIED US, AND GOOD CHEVROLET REPORTEDLY REPLACE THE FUEL PUMP MODULE, AS COVERED BY GM. FROM DECEMBER 10TH OF 2013 TO PRESENT - WE ARE STILL DEALING WITH ASPECTS STEMMING FROM THIS RECALL ISSUE; PER OUR MANY CALLS TO GM, AS WELL AS VISITS TO GOOD CHEVROLET ABOUT THE FUEL SMELL AND VEHICLE'S PERFORMANCE GOOD CHEVROLET AND GM'S HAVE BEEN QUESTIONABLE IN THEIR RESPONSE TO OUR VERY SERIOUS CONCERNS. COURTESY TIRE, OUR REGULAR MAINTENANCE CENTER, DISCOVERED THAT GOOD CHEVROLET DAMAGED THE FUEL VENT WHEN REPLACING THE FUEL PUMP MODULE, WHICH COMPOUNDS THE ORIGINAL ISSUE FOR THE SPECIAL POLICY. EVER SINCE THEIR NEGLIGENT SERVICING OF THE VEHICLE GM AND GOOD HAVE BEEN DENYING ANY WRONG DOING. WE FILED A COMPLAIN WITH THE WASHINGTON STATE ATTORNEY GENERALS OFFICE AND NOW AM FILING THIS COMPLAIN DUE TO THE DANGERS ASSOCIATED WITH THE FUEL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639888September 29, 2014
STEERING
TL* THE CONTACT OWNED A 2007 SATURN ION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO CEMENT STUMPS. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. UPDATED 02/20/15*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10636887September 25, 2014
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO FAULTY IGNITION SWITCH RECALL ISSUES. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, HE NOTICED THE REMOTE NO LONGER WORKED, WHICH WORKED PRIOR. THE NEXT PROBLEM, WAS THE KEY BEING DIFFICULT TO REMOVE FROM THE IGNITION AND SOMETIMES IT WAS DIFFICULT TO INSERT THE KEY INTO THE IGNITION. OCCASIONALLY, THE VEHICLE WOULD NOT SHUT OFF. THE CONSUMER WOULD HAVE TO TURN THE KEY TO OFF AND THEN ON, WHICH WOULD REQUIRE SEVERAL ATTEMPTS, TO GET THE VEHICLE TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER, WHEY THE SHAVED THE KEYS AND SAID THAT SHOULD FIX THE PROBLEM. AS FOR THE REMOTE, THE DEALER COULDN'T REPROGRAM IT, AND THEY SUGGESTED, JUST BUYING A NEW ONE. THE CONSUMER SOON DISCOVERED, THE PROBLEM REMAINED THE SAME. ALSO, THE FUEL PUMP HAD TO REPLACED. THE PUMP WAS BUILT WITH PLASTIC FUEL LINES MOLDED INTO THE TOP OF THE PUMP. AT ABOUT 70,000, THE PLASTIC LINES CRACKED AT THE TOP OF THE PUMP, PROBABLY DUE TO VIBRATION. THE PROBLEM COULD HAVE BEEN AVOIDED, BY USING STEEL LINES CONNECTED TO THE PUMP, OR COMING OFF THE PUMP WITH A SHORT SECTION OF THE HOSE. THE FRACTURE LEAK WAS SMALL AT FIRST, BUT SMELL GAS WAS PRESENT, BUT A LEAK COULD NOT BE FOUND, UNTIL THE PRESSURE LINE CRACKED AT THE POINT IT MADE A PUDDLE UNDER THE VEHICLE. THE PUMP WAS REPLACED AT A COST OF $ 600. HOWEVER, THE NEW PUMP WAS BUILT EXACTLY LIKE THE FAILED PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638652September 24, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE THE VEHICLE WAS PARKED, THE CONTACT SMELLED A STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE AND NOTICED FUEL ON THE GROUND. THE CONTACT WAS A CERTIFIED MECHANIC AND DIAGNOSED THE VEHICLE HIMSELF. THE CONTACT STATED THAT THE FUEL FEED LINE AND EVAP CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638174September 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE AIRBAG SENSOR LIGHTS FOR BOTH THE DRIVER SIDE AND PASSENGER SIDE HAD ILLUMINATED INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE CONTACT MENTIONED THAT THE PROBLEM HAD OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO REMEDY WAS OFFERED. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/12/14*LJ UPDATED 01/27/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637590September 19, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THERE WAS A STRONG ODOR OF FUEL PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP WAS FRACTURED AND NEEDED TO BE REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637199September 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM: IGNITION: SWITCH). AFTER THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL, THE ALARM SYSTEM CAUSED THE IGNITION SWITCH TO LOCK. THE FAILURE PREVENTED THE ENGINE FROM STARTING. THE ALARM WOULD SOUND WHILE THE VEHICLE WAS IN OPERATION. THE DEALER STATED THAT THE ALARM SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637154September 18, 2014
ELECTRICAL SYSTEM
MY CAR WAS IN THE GENERAL MOTORS IGNITION SWITCH RECALL. I TOOK MY CAR TO THE CHEVROLET DEALERSHIP TO HAVE IT WORKED ON. THEY KEPT IT LITTLE OVER A MONTH. THEY FINALLY CALLED ME AND SAID MY CAR HAD BEEN FIXED AND THAT I COULD COME AND GET IT. I DROVE MY CAR FOR A COUPLE OF DAYS AND THEN I STARTED HEAR A CLICKING NOISE IN MY IGNITION. SO WHEN I GOT TO WHERE I WAS GOING I SWITCHED MY CAR OFF AND IT WAS MAKING THAT CLICKING SOUND AGAIN. SO I TRIED TO GET MY KEY OUT OF THE IGNITION AND IT WOULDN'T COME OUT. SO I SAT THERE A FEW MINUTES AND I TRIED AGAIN AND IT STILL WOULD NOT COME OUT. SO I KEPT SWITCHING THE CAR OFF AND ON UNTIL I FINALLY GOT THE KEY OUT. SO THE NEXT WEEK I TOOK IT BACK TO THE SERVICERS AND I WAS TOLD THAT IT DIDN'T DO THAT WITH HIM.SO HE COULDN'T TELL ME WHAT THE PROBLEM WAS. SO I TOOK THE CAR AND LEFT. IT STARTED DOING THE SAME THING AGAIN . SO THE NEXT WEEK I TOOK IT RIGHT BACK AND THEY STILL DIDN'T DO ANYTHING. SO I CONTACTED THE GENERAL MOTORS HEADQUARTERS AND THEY SUPPOSED TO HAD GOT BACK WITH ME WITHIN 24-48 HRS. WELL I DIDN'T HEAR FROM THEM UNTIL ABOUT A WEEK LATER WHEN I HAD TO CALLED THEM BACK WHILE I WAS BACK AT THE CHEVROLET SERVICE CENTER. SO THEY FINALLY CALL ME BACK AND TALKED TO ME AND THE SERVICE MANAGER. SO I WAS TOLD TO BRING MY CAR BACK TUESDAY 9\17\14 AND I DID. THEY COME TELLING ME THAT IT'S MY GEAR STICK WITHOUT PUTTING IT ON A MACHINE TO SEE WHAT COULD BE THE PROBLEM. SO AGAIN I LEFT WITH MY CAR IN THE SAME CONDITION AND IT IS STILL MAKING THAT CLICKING NOISE AND MY KEY STILL BE HARD TO COME OUT AT TIMES. WHEN MY CAR WAS THERE GETTING REPAIRED SOMEHOW MY DOOR GOT MESSED UP. WON'T NOTHING WRONG WITH MY DOOR WHEN I TOOK MY CAR TO THEM. ALTHOUGH THEY WON'T ADMIT TO IT THEY DONE SOMETHING TO MY DOOR. THEY SAY THEY WASN'T BACK THERE AT MY DOOR BUT GREASY HAND PRINTS ARE BACK THERE ON THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632992September 14, 2014
FUEL/PROPULSION SYSTEM
I OWN A 2007 SATURN ION 3 QUAD COUPE 2.4L. I AM CURRENTLY EXPERIENCING WHAT I FEEL IS EXACTLY DESCRIBED IN RECALL ID: 66615 (GM'S CAMPAIGN # IS 12190...THIS RECALL IS AN EXPANSION OF 09V419). MY EXACT VEHICLE IS SINGLED OUT IN THIS RECALL. THE ONLY THING IS THAT MY CAR WAS NOT BOUGHT IN NOR REGISTERED IN ONE OF THE QUALIFYING STATES. HOWEVER, DUE TO MY SERVICE TO THIS COUNTRY...BEING STATIONED IN CALIFORNIA, THE CAR WAS IN THE STATE OF CALIFORNIA. FOR NEARLY 2 YEARS. I IMAGINE THE STATES SINGLED OUT WERE SINGLED OUT BECAUSE OF THE HEAT IN THOSE LOCALES AND THE PROPENSITY OF PLASTIC TO DRY ROT. AS YOU CAN SEE FROM THE RECALL DESCRIPTION, THE PLASTIC FUEL PUMP IS SUSCEPTIBLE TO CRACKING/LEAKING. AS A MEMBER OF THE MARINE CORPS FROM 2006-2010, I WAS NOT REQUIRED TO REGISTER MY VEHICLE WITH THE STATE OF CALIFORNIA. THE CAR WAS BOUGHT IN IOWA...WHERE I NOW CURRENTLY RESIDE. I WOULD APPRECIATE SOME CONSIDERATION TO BE INCLUDED AND COVERED UNDER THIS RECALL. I AM EXPERIENCING A VERY STEADY GAS LEAK FROM THE VICINITY OF THE GAS TANK. MY CAR HAS LOST MUCH RESPONSIVENESS, IS DIFFICULT TO START, AND IS NOW INOPERABLE BECAUSE THE LEAK HAS GOTTEN FAR WORSE. PLEASE FEEL FREE TO CALL OR EMAIL ME FOR ANY MORES, AT WHICH TIME I SHOULD ALSO BE ABLE TO PROVIDE YOU WITH THE VIN. THANKS IN ADVANCE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632306September 10, 2014
ELECTRICAL SYSTEM, STEERING
MY CAR WAS RECALLED FOR 2 THINGS - IGNITION AND POWER STEERING. I WAS PROVIDED A RENTAL BY GM IN THE INTERIM OF GETTING MY CAR FIXED. IT HAS BEEN 3.5 MONTHS AND I STILL DO NOT HAVE MY VEHICLE. I HAVE BEEN TOLD BY THE DEALERSHIP ON TWO SEPARATE OCCASIONS THAT MY CAR IS READY FOR PICKUP. I WAS TOLD THAT MY CAR BATTERY HAD DIED AND THAT IN ORDER TO GET IT, I WOULD NEED TO PAY $200 TO FIX THE BATTERY OR HAVE THE CAR TOWED OUT OF THE LOT. I WAS NOT HAPPY ABOUT THIS, BUT FIGURED THAT I WOULD GO TO THE DEALERSHIP TO EVALUATE THE STATE OF MY CAR IN THE MORNING. I CALLED 5 TIMES THROUGHOUT THE DAY, AND LEFT THREE MESSAGES FOR THE SERVICE MANAGER. I DID NOT HEAR ANYTHING ELSE ABOUT MY CAR FOR SEVERAL DAYS. I RECEIVED A VOICEMAIL FROM [XXX] EMPLOYEE, [XXX]. HE ACKNOWLEDGED MY FRUSTRATION AND INFORMED ME "NOT TO WORRY ABOUT PAYING FOR THE RENTAL" AND THAT "WE WERE WAITING UNTIL WE HEARD FROM YOU TO SUBMIT THE RECALL FIX TO GMC." [XXX] NEVER CALLED. A WEEK LATER, I RECEIVED A VOICEMAIL FROM SOMEONE ELSE AT THE DEALERSHIP STATING MY CAR WAS READY. I CALLED [XXX] AND HE STATED "YOU HAVE A BILL FOR $200 FOR THE BATTERY REPLACEMENT, AND I BELIEVE THE CAR HAS A NEW PUMP FOR THE POWER STEERING RECALL." I CALLED SATURN CUSTOMER SERVICE NUMBER TO ADDRESS MY CONCERNS ABOUT BOTH THE CHARGE FOR THE BATTERY, AND THE FACT THAT WHEN I RUN A VIN SEARCH ON MY CAR, THE POWER STEERING RECALL SHOWS UP AS "INCOMPLETE." SHE DID NOT HAVE AN ANSWER. SHE SAID THE RECALL VIN SEARCH HAS A "LAG TIME," AND HAD NO REASON FORNOTMENTIONING THISBEFORE. THROUGHOUT THIS, [XXX] HAD SAID "I BELIEVE THE POWER STEERING PUMP HAS BEEN REPLACED,"BUT A VIN SEARCH SHOWS THE RECALL AS INCOMPLETE, AND ACCORDING TO GMS OWN DOCUMENTS, A PUMP WAS NEVER PART OF THE RECALL REMEDY. I HAVE NO REASON TO BELIEVE MY CAR IS FIXED, AND I AM BEING GIVEN NO ALTERNATIVE TO THIS $200 CHARGE, WHICH I NEVER APPROVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631077September 5, 2014
FUEL/PROPULSION SYSTEM
NOTICED FUEL SMELL FOUND PUDDLE/LEAK IN FRONT OF DRIVER REAR TIRE (PART OF FUEL MODULE LINES0 CHECKED FOR RECALL ON GM SITE(NONE FOUND FUEL LINE). CAME HERE TO RESEARCH FOUND BULLETIN 12191 SPECIAL COVERAGE TOOK TO GM AND THEY ARE REFUSING TO REPLACE UNDER THIS SPECIAL COVERAGE SAYING ONLY THE MODULE ITSELF WOULD BE COVERED IF IT WERE A PROBLEM. THERE ARE MANY MANY MORE OUT THERE HAVING SAME ISSUE AND BEING TOLD THE SAME AND A VERY SMALL FEW DEALERS ARE FIXING (PROBABLY THE ONES WITH A CONSCIENCE. THEY WANT ME TO PAY FOR A FACTORY DEFECT TO THE TUNE OF $1300 FOR A COVERED ISSUE.(SUPPOSEDLY)I REALLY FEEL OTHERS AND MYSELF ARE GETTING SHADY ACTION ON THE PART OF GM HONORING THERE NOW OWNED PROBLEM . PLEASE HELP. THEY ARE ALSO FIXING IGN MODULE HOWEVER LONG THAT MAY BE. THANK YOU AND PLEASE HELP (PS) CURRENTLY IN ILLINOIS HOWEVER CAR REGISTERED IN FLORIDA (IN ILLINOIS 2 MO). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630877September 4, 2014
AIR BAGS, ELECTRICAL SYSTEM
AFTER HAVING THE RECALL FOR THE IGNITION SWITCH PROBLEM COMPLETED, I BEGAN TO HAVE THE "SEATBELT WARNING" LIGHT STAY ON OR "ON AND OFF" INTERMITTENTLY. THE PROBLEM HAS OCCURRED WHEN STARTING THE VEHICLE AND WHILE DRIVING. AT THE SAME TIME THE DIGITAL DISPLAY ON THE RADIO BEGAN TO FLICKER AND BECOME UNREADABLE. I BELIEVE THIS IS A SERIOUS PROBLEM AND HAVE SEEN OTHER COMPLAINTS FOR THE SAME PROBLEM. MY UNDERSTANDING IS GM HAS REFUSED TO ATTRIBUTE THE PROBLEM TO THE RECALL WORK OR NEW IGNITION SWITCH. I NEVER HAD THIS PROBLEM UNTIL THE RECALL WORD WAS DONE. INVESTIGATION IS WARRANTED IN THIS CASE AS IT COULD BE LIFE THREATENING. IT'S NOT JUST A COINCIDENCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629766September 3, 2014
POWER TRAIN, ELECTRICAL SYSTEM
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR IGNITION DEFECT REPAIRS. *SMD THE CONSUMER FROM DAY ONE, SHE HAD A DIFFICULT TIME REMOVING THE KEY FROM THE IGNITION. THE SERVICE INVOICE STATED THE SHIFTER WAS REPLACED. GM DENIED THE CONSUMERS REQUEST FOR REIMBURSEMENT. ACCORDING TO THE LETTER FROM GM, THE REPAIR THAT WAS PERFORMED WAS NOT THE REPAIR COVERED BY THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628581August 26, 2014
FUEL SYSTEM, GASOLINE
STARTED SMELLING GASOLINE AROUND THE CAR. UPON INSPECTION FOUND THAT THE GAS TANK WAS LEAKING AT THE SEAM WHERE THE FILLER TUBE GOES INTO THE TANK. THE LEAK WAS NOT JUST AT ONE POINT BUT PRACTICALLY ALL THE WAY AROUND. THE GAS WAS LITERALLY STREAMING OUT. I TOOK IT TO THE DEALERSHIP AND ALL THEY SAID WAS THAT IT WAS NOT COVERED UNDER ANY RECALL AND UNLESS THE FUEL PUMP ITSELF IS LEAKING THEY WOULD CHARGE ME $120 DIAGNOSIS FEE. I PATCHED IT AND GOT IT DOWN TO A SEEP. ABOUT 2 MONTHS LATER THE FUEL PUMP STARTED LEAKING. I TOOK IT TO A DIFFERENT DEALER AND THEY SAID THEY WOULD REPLACE THE PUMP BUT I HAD TO PAY FOR THE FUEL TANK ($831). LABOR WOULD BE FREE SINCE THE TANK IS OFF ANYWAY. MY COMPLAINT IS THAT THE FUEL TANK SHOULD NEVER START LEAKING. IT WAS LEAKING FAR MORE THAN THE PUMP AND IN MY OPINION WAS FAR MORE DANGEROUS. EVEN AT VERY LOW LEVELS IT WOULD LEAK A CONSIDERABLE AMOUNT, ESPECIALLY IF PARKED ON A UPWARD INCLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622668August 19, 2014
ELECTRICAL SYSTEM, STEERING
2007 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE AND OTHER VEHICLE PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED AND LEFT HER STRANDED ON MAY 15,2014. ON MAY 19, 2014, THE POWER STEERING FAILED. THE VEHICLE HAD TO BE TOWED BOTH TIMES. THE IGNITION SWITCH WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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