Saturn Ion Complaints (2006)

1,235 consumer complaints on file.

#10621373August 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619359August 6, 2014
FUEL SYSTEM, GASOLINE
HAVE FUEL LEAK FUEL LEAK FROM FUEL PUMP MODULE TOP OF TANK DRIPPING AHEADOF LEFT REAR WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618777August 4, 2014
ELECTRICAL SYSTEM
ABOUT TWO YEARS AGO I STARTED EXPERIENCING PROBLEMS WITH THE IGNITION SWITCH ON MY 2006 SATURN ION 2. THE KEY WOULD GET STUCK IN THERE, OR BE HARD TO PUT IT IN ALL THE WAY BEFORE STARTING THE CAR. AT TIMES THE ENGINE WOULD STAY ON EVEN AFTER KEY WAS OUT AND ALL THE INSTRUMENT CLUSTER LIGHTS WOULD ALL COME ON EVEN WHEN THE ENGINE WAS OFF. SUDDENLY MY INSTRUMENT CLUSTER STOPPED WORKING ALL TOGETHER (ALL GAUGES DEAD) WITH THE EXCEPTION OF THE WARNING LIGHTS. THEY WOULD ALWAYS STAY ON EVEN WHEN CAR WAS OFF AND KEY WAS OUT. LATER, JUST AS SUDDEN THE CLUSTER WORKED FINE AGAIN, ONLY TO DIE A MONTH LATER LEAVING ALL WARNING LIGHTS ALWAYS ON AGAIN. WHILE ALL THIS WAS HAPPENING I WAS STILL HAVING ISSUES WITH THE IGNITION. MECHANIC TOLD ME THAT THE IGNITION SWITCH WAS CAUSING THE CLUSTER TO MALFUNCTION AND EVENTUALLY BURNED IT OUT. BECAUSE OF FINANCIAL ISSUES I WAS UNABLE TO REPLACE THE SWITCH OR THE CLUSTER AT THE TIME. WHEN I RECEIVED THE IGNITION SWITCH RECALL LETTER, I TOOK IT TO GET REPLACED AND EXPLAINED THE CLUSTER SITUATION BUT DEALERSHIP REFUSED TO REPLACE THE CLUSTER AND SAID IT WAS A DIFFERENT ISSUE. FOR MONTHS I HAVE NOT BEEN ABLE TO TELL HOW MUCH GAS I HAVE, HOW FAST I'M DRIVING OR THE TEMPERATURE OF THE CAR. IT'S FRUSTRATING AND EXPENSIVE TO REPAIR. I HAVE STAYED STRANDED ON THE HIGHWAY WITH MY CHILDREN SEVERAL TIMES, BUT GM WILL NOT HELP RESOLVE THE ELECTRICAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617823July 31, 2014
ELECTRICAL SYSTEM
I WENT TO START MY CAR TO GO TO WORK AND THE KEY WOULD NOT MOVE IN THE IGNITION. NOT ONE MILLIMETER. I CHECKED THAT THE WHEELS WERE STRAIGHT, CHECKED THAT IT WAS IN PARK. STILL NO MOVEMENT. MEANING I WAS NOT ABLE TO MOVE THE KEY FORWARD OR BACKWARD. AFTER TRYING AT THE MINIMUM 15 TIMES, I CALLED TRIPLE A AND THEN MY HUSBAND. HE TOLD ME TO CANCEL TRIPLE A AND CONTACT THE DEALER AND HAVE THEM DEAL WITH IT. AS IT WAS ONLY 7:15 AND I HAD TO WAIT UNTIL THE DEALER OPENED AT 9:00. I SAT AND KEPT TRYING TO GET THE KEY TO MOVE. AROUND 8:00 IT JUST SUDDENLY MOVED FORWARD AND THE CAR STARTED. I GUESS I AM FILING THIS COMPLAINT BECAUSE GM INSTALLED THAT WHOLE IGNITION PART THING ON MY CAR ABOUT 2 MONTHS AGO. I'M AFRAID TO CALL THEM BECAUSE WHAT COULD I SAY? THE CAR STARTS FINE NOW. BUT I DON'T SEE HOW I CAN HAVE ANY PIECE OF MIND WORRYING THAT THIS MIGHT OCCUR AT ANY TIME OR ANYPLACE. I HAVE ALSO BEEN WAITING FOR 2 MONTHS FOR A SAFETY RECALL PART(SAFETY RECALL#14115) FOR POWER STEERING THAT MAY SUDDENLY BE LOSS. I HAVE CALLED GM SEVERAL TIMES TO REQUEST A RENTAL OR LOANER VEHICLE AND HAVE BEEN TOLD THAT I AM SAFE IN THE CAR AND IF I AM "GOING FAST" I AM "SAFER". I AM EXTREMELY NERVOUS THAT I COULD BE INVOLVED IN A CRASH OR WORSE AND DRIVE THE CAR EVERYDAY WITH A FEELING OF DREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616496July 31, 2014
STEERING, ELECTRICAL SYSTEM
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO WAITING FOR IGNITION SWITCH AND POWER STEERING PARTS TO COMPLETE RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617243July 29, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE CAME TO AN ABRUPT STOP AND THE KEY MOVED OUT OF THE START POSITION INDEPENDENTLY. IN ADDITION, THE FRONT TIRES WERE DAMAGED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617071July 29, 2014
AIR BAGS, ELECTRICAL SYSTEM:IGNITION
IN 2012 MY CAR KEY WAS STUCK IN THE IGNITION. THE NEXT DAY AFTER 450.00+ THE DEALERSHIP REPLACED THE IGNITION CYLINDER. A FEW MONTHS LATER BOTH AIRBAG LIGHTS CAME ON & STAYED ON. THE DEALERSHIP TOLD ME SINCE IT WAS AN ISSUE WITH THE AIRBAG & SAFETY THERE WOULD NOT BE A CHARGE FOR THE DIANOSTIC; WHEN I ARRIVED I WAS TOLD THAT THERE WOULD BE A 75.00 CHARGE. I LEFT THE DEARSHIP WITHOUT THE TESTING. A COUPLE OF MONTHS LATER THE OIL WAS CHANGED & I ASKED FOR A TEST TO CHECK THE AIRBAG LIGHT. WHEN FINISHED THE TECH SAID THEY WERE UNABLE TO DETERMINE THE ISSUE WITH THE AIRBAG & I WOULD NEED TO TAKE IT TO ANOTHER DEALERSHIP. WE ARE A ONE CAR HOUSEHOLD SO I HAD TO WAIT UNTIL BEING WITHOUT A CAR WOULD HAVE MINIMAL IMPACT. WHEN I HEARD ABOUT THE RECALL I WAITED & HAD THE DEALERSHIP DUE A TEST IN CASE IT WAS SOMETHING AFFECTED BY THE IGNITION CYLINDER. LAST WEEK I TOOK IT TO THE SERVICING DEALERSHIP & ASKED THEY CHECK THE AIRBAG LIGHT. LATER I RECEIVED A CALL ADVISING THE AIRBAG SENSOR HAD SHORTED OUT & A NEW SENSOR WOULD COST 900.00+. I MENTIONED DISABLING THE AIRBAG & WAS TOLD IT IS AGAINST FEDERAL LAW TO DO SO. THE SERVICE TECH SAID IN KS SEAT BELTS ON CARS PURCHASED IN KS ARE COVERED UNDER WARRANTY FOR 10 YRS & 3 YRS FOR AIRBAGS. I SUGGEST THAT CAR CO.'S CONSIDER A LIFETIME OR LIFE OF CAR OWNERSHIP WARRANTY FOR BOTH SEAT BELTS & AIRBAGS. FEW HAVE CLOSE TO 1K TO SPEND ON REPAIRING/REPLACING AN AIRBAG SENSOR & IT DOESN'T MAKE SENSE TO HAVE A LAW STATING THE AIRBAG CAN'T BE DISABLED BUT ITS OKAY TO KNOWINGLY PUT A CAR ON THE STREETS WITH A NON/POTENTIAL NON-WORKING AIRBAG. THE SEATBELTS & AIRBAGS WORK IN TANDAM TO PROTECT SHOULDN'T THEIR WARRANTIES ALSO BE TOGETHER? HAVING SEATBELTS & AIRBAGS COVERED FOR THE LIFE OF THE CAR WILL SHOW THE PUBLIC IN LIGHT OF RECENT RECALLS CAR COMPANIES WILL DO WHAT IS NEEDED TO SHOW CONSUMERS THEIR & THEIR PASSENGERS SAFETY ARE A PRIORITY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616146July 24, 2014
ELECTRICAL SYSTEM
WHEN MY CAR FIRST STARTED CUTTING ITSELF OFF WHILE DRIVING ON THE INTERSTATE OR ROADS, R WHEN TURNING KEY TO TURN CAR OFF, THE KEY WOULDN'T TURN CAR OFF. YOU CAN REMOVE THE KEY BUT CAR IS STILL ON. THE DOORS WILL NOT UNLOCK TILL THE STARTER SWITCH LOCKS ITSELF INTO OFF. YOU CAN PUT CAR INTO PARK AND KEY WILL NOT TURN OFF. I STRONGLY FEEL THAT THIS GOES ALONG WITH THE PROBLEM OF THE KEY TURNING CAR OFF WHILE YOU ARE DRIVING. THAT RECALL WAS DONE BUT WE STILL HAVE THE PROBLEM OF NOT BEING ABLE TO TURN CAR OFF WITH THE KEY. IF YOU REMOVE THE KEY CAR IS STILL ON, THIS IS A PROBLEM AS SOMETIMES YOU CAN NOT SIT THERE WAITING ON CAR TO SHUT OFF AND THIS WORRIES ME AS TO SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615643July 23, 2014
FUEL SYSTEM, GASOLINE
VERY STRONG FUEL SMELL COMING FROM REAR OF VEHICLE. NO SIGN OF FUEL UNDERNEATH VEHICLE. THERE IS A FUEL SYSTEM RECALL (GM # 090226) DESCRIBING THESE SAME SYMPTOMS FOR 2006 SATURN IONS PURCHASED IN CALIFORNIA. RECALL WARNS OF FIRE DANGER. GM REPRESENTATIVE REPORTS MY VEHICLE IS NOT COVERED BASED ON VIN NUMBER, BUT ALL SYMPTOMS MATCH RECALL AND I DON'T THINK THAT THE CAR IS SAFE TO DRIVE, ESPECIALLY SINCE WE HAVE A THREE-YEAR-OLD IN A CAR SEAT IN THE BACK MUCH OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615746July 23, 2014
STEERING
OUR INSURED WAS ON I-10 METAIRIE AND HESITATED THAT THEY WERE TRAVELING DOWN I-10 AND THE VEHICLE IN FRONT OF THEM HIT THE BRAKES AND CAME TO A COMPLETE STOP. OUR INSURED SLOWED AND INSD INSURED'S STEERING WHEEL FAILED AND WENT RIGHT AND THEN HE LOST CONTROL AND WENT TO THE LEFT HAND LANE FROM THE RIGHT LANE ACROSS 4 LANES/ OUR DRIVER DID NOT HAVE CONTROL OF HIS VEHICLE AT THIS TIME. OUR INSURED WAS TRYING TO MAKE IT TO THE SHOULDER AND HE WAS ALMOST THERE AND THEN ANOTHER VEHICLE STRUCK HIS VEHICLE. OUR INSURED WAS CITED FOR RECKLESS DRIVING. OUR CLAIM NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10615105July 21, 2014
POWER TRAIN, ELECTRICAL SYSTEM
I HAD MY VEHICLE REPAIRED UNDER THE IGNITION RECALL AND EVER SINCE THAT MY KEY GETS STUCK IN THE IGNITION HALF WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614527July 18, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE AIRBAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS A 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611155July 17, 2014
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
LOST POWER/CONTROL WHILE DRIVING, FELT LIKE THE BOTTOM OF THE CAR WAS FALLING OUT, UPON REPAIR WAS INFORMED A BAD IGNITION COIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611390July 17, 2014
STEERING
WHILE DRIVING WITH MY FAMILY INCLUDING MY 18 MONTH OLD BABY IN THE CAR. THE POWER STEERING WENT OUT AND MY HUSBAND HAD TO USE WAY MORE MUSCLE AND STRENGTH THEN I HAVE TO STEER MY CAR. GM HAD INFORMED THAT I NEED TO PULL OVER SHUT MY CAR OFF AND RESTART IT. MY FEAR IS WHAT IF I AM GOING FASTER THEN 30 MPH AND DRIVING ON A FREEWAY. BUT AT THE TIME GM DOES NOT KNOW HOW TO FIX THIS PROBLEM. BUT THEY DON'T FEEL IT IS DANGEROUS. UM ANY TIME A CAR IS NOT OPERATE TO ITS FULL POTENTIAL IT ENDANGERS THE ALL PEOPLE ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610793July 15, 2014
ELECTRICAL SYSTEM
AS I DROVE MY CAR TURNED OFF NOT ALLOWING ME TO USE MY BRAKES NOW THE KEY GETS STUCK IN THE IGNITION EVERY NOW AND THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610106July 13, 2014
AIR BAGS
WHILE WE WE'RE STOP AT A STOP SIGN, A VEHICLE CRASHED INTO US WHILE MAKING A TURN. OUR ION AIR BAGS DIDN'T DEPLOY AND NOW IGNITION SWITCH WILL NOT TURN OFF. WE HAD ION FIX AND ALSO THE RECALL ON THE POWER STEERING HAS BEEN FIX, BUT STILL HAS THE PROBLEM OF IGNITION SWITCH NOT TURNING OFF. THIS IS A PROBLEM WITH MANY IONS AND IT ALARMS ME AS TO SAFETY! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10610222July 13, 2014
STEERING, ELECTRICAL SYSTEM
WHILE DRIVING I HEARD A SERIES OF CHIMES AND POWER STEERING INDICATOR CAME ON. I THEN WAS UNABLE TO TURN THE STEERING WHEEL. WHEN I TRIED AGAIN I HAD TO TURN WIDE INTO TRAFFIC BECAUSE EVEN THOUGH I WAS TURNING THE WHEEL AS HARD AS I COULD I COULDN'T CONTROL IT. I CONTACTED GM ABOUT THE RECALL AND THEY TOLD ME THAT ALONG WITH THAT THERE WAS THE IGNITION SWITCH RECALL. I WAS GIVEN A LOANER BECAUSE I WAS AFRAID TO DRIVE THE CAR AFTER THE ABOVE INCIDENT. I WAS CONTACTED ON TUESDAY, JULY 8, 2014 AND WAS TOLD THE IGNITION SWITCH PARTS WERE IN. I INFORMED THEM THAT I COULDN'T DRIVE THE CAR TO KELLY BUICK GMC BECAUSE OF THE POWER STEERING ISSUE SO THEY MADE ARRANGEMENTS TO TOW THE CAR TO THEIR LOCATION. NOW THEY ARE TELLING ME TO TURN IN THE LOANER, BECAUSE EVEN THOUGH THE WHEEL IS HARD TO TURN , THAT IT IS SAFE TO DRIVE. I TOLD THE SERVICE PERSON THAT I AM A MIDDLE AGED WOMAN AND DO NOT HAVE THE STRENGTH IN MY ARMS TO TURN THAT WHEEL AND THAT I AM AFRAID. I WAS TOLD TO CONTACT GM WHICH I WILL IN THE MORNING BECAUSE NOW I HAVE NO WAY TO GET THE CAR FROM KELLY BUICK, WHEN THEY KNEW WHEN THEY TOWED IT IN I WAS AFRAID TO DRIVE IT, BECAUSE OF THE STRUGGLE TO TURN THE WHEEL. THEY TOLD ME THEY WOULD SEE WHAT THEY COULD DO, HOWEVER THEY DID NOTHING TO THE POWER STEERING AND I DO NOT KNOW WHAT TO DO AT THIS POINT. I WILL CONTACT KELLY AND GM TOMORROW ABOUT THIS SITUATION THAT I HAVE BEEN PUT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609332July 9, 2014
STEERING
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD SUDDENLY MALFUNCTION MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT DURING THE OCCURRENCES THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL NUMBER CAMPAIGN NUMBER 14153000 (STEERING) BUT THE PARTS WERE CURRENTLY NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607952July 3, 2014
STRUCTURE:BODY
TRIM PANEL DESIGNED TO COVER WINDOW FRAME ON FRONT DOORS OF THE COUPE BODY STYLE FLEW OFF AT HIGHWAY SPEEDS WITH NO WARNING. PANEL STRUCK VEHICLE IN THE NEXT LANE. HAVE SINCE DISCOVERED THE SAME TRIM ON THE OTHER SIDE IS ALSO LOOSE. PHOTO OF WHERE THE MISSING PIECE ATTACHES IS AVAILABLE AT HTTP://I.IMGUR.COM/C5ABKLCL.JPG - THIS PIECE IS LARGE ENOUGH TO EASILY BREAK A WINDSHIELD OR CAUSE INJURY TO A PEDESTRIAN IF IT COMES OFF AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608147July 3, 2014
STEERING
MY CAR EXPERIENCED POWER STEERING FAILURE AND IS UNDER A RECALL FOR POWER STEERING FAILURE. THE GM DEALERSHIP SAID THAT THE PART TO FIX THE STEERING IS UNAVAILABLE AND MAY BE UNAVAILABLE FOR MONTHS BUT THAT I SHOULD DRIVE IT ANYWAY. I HAVE REQUESTED A RENTAL VEHICLE BECAUSE THE RECALL NOTICE SAYS THAT MY VEHICLE IS AT AN "INCREASED RISK OF CRASH" AND THAT THE PROBLEM COULD "OCCUR AT ANY TIME". THE DEALERSHIP AGREES WITH ME THAT THE VEHICLE IS UNSAFE BUT THAT THEY ARE UNDER ORDERS TO NOT OFFER RENTAL VEHICLES FOR THIS PARTICULAR RECALL. OPERATORS AT THE GM HOTLINES REFUSE TO GIVE THEIR NAMES OR OFFER ASSISTANCE OTHER THAN COMMENTS OF "WORK HARDER TO STEER YOUR CAR" ([XXX]) AND "AT LEAST IT'S STILL DRIVABLE" ([XXX])... GM'S WEB SITE SAYS THAT "RENTAL CARS ARE AVAILABLE WHEN REQUESTED BY CONCERNED OWNERS AT GM'S EXPENSE" BUT STILL NO ONE WILL HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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