Saturn Ion Complaints (2007)
876 consumer complaints on file.
- #10653319November 24, 2014STEERING
2007 SATURN ION. CONSUMER RECEIVED THE FIRST RECALL AND WAS TOLD BY THE DEALER THE PARTS WERE NOT AVAILABLE. HE WAS TOLD THE SAME THING WHEN THE 2ND RECALL ARRIVED. *CW THE CONSUMER REFERENCED RECALL # 14V153000. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10659661November 20, 2014FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED WHILE STARTING UP THE ENGINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MECHANIC FOR INSPECTION WHICH LOCATED FUEL LEAK OVER THE FUEL TANK DUE TO DEFECTIVE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10659789November 20, 2014FUEL/PROPULSION SYSTEM
BECAUSE OF A 'HIDDEN RECALL' BY GM, I WAS DRIVING DOWN THE ROAD WHEN I SMELLED FUEL. MY FUEL PUMP HAD BECOME DEFECTIVE, CAUSING A LEAK, AND THEREFORE, RUSTED FUEL LINES, WHICH THEN BROKE. THIS 'HIDDEN RECALL' WAS NOT COVERED AT THE DEALERSHIP AND I HAD TO GET GM INVOLVED ON A CORPORATE LEVEL, AND EVEN THEN, I STILL HAD TO PAY FOR THEIR MISTAKE! MY CAR WAS STEADILY DRIPPING FUEL, AND ASIDE FROM EMPTYING THE TANK THERE WAS NOTHING I COULD DO ABOUT THIS. IT IS DANGEROUS, AND GM KNOWS ABOUT IT BUT WILL NOT ACKNOWLEDGE THE DANGER IN THE SITUATION. I HAVE CHILDREN. WHAT IF THE CAR WOULD HAVE CAUGHT FIRE? THEN WOULD THEY HAVE LISTENED?? IT IS ABSOLUTELY ABSURD THAT THEY WOULD NOT WARN OWNERS OF THESE VEHICLES (EVEN THE DEALERSHIP CLAIMED TO KNOW MANY OTHERS IN MY SITUATION EXACTLY) WHEN IT IS SOMETHING SO DANGEROUS, LET ALONE MAKE THEM PAY FOR THE REPAIR. I AM ABSOLUTELY DISGUSTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10659152November 19, 2014FUEL/PROPULSION SYSTEM
THE FUEL PUMP CRACKED. THE CAR COULD NOT BE DRIVEN WITHOUT GASOLINE SPURTING OUT ON THE ROAD. THERE WAS A PARTIAL RECALL IN SEVERAL STATES BUT I WAS NOT COVERED BY THIS. THERE WAS ALSO AN EXTENDED WARRANTY IN OTHERS THAT EXPIRED THIS PAST YEAR. IT COST $500 TO REPAIR AND GM WOULD NOT OFFER EVEN PARTIAL COMPENSATION. THE FUEL PUMP WAS PARTLY MADE OF PLASTIC IS INFERIOR AND SHOULD BE RECALLED EVERYWHERE. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10658823November 18, 2014ELECTRICAL SYSTEM, STEERING, AIR BAGS
CAR WAS PARKED TRIED TO START WOULD NOT START WITH JUMP. HAD TOWED DETERMINED PROBLEM WITH STARTER. FIXED OVERNIGHT DROVE OFF LOT THEN LOST POWER STEERING SAME NIGHT JUST AVOIDED ACCIDENT. FOUND OUT RECALLS ON BOTH TOTAL OF 8 ON THIS VEHICLE. ONLY HAD SINCE 8/1/2014 NEVER ADVISED OF ANY RECALLS ON VEHICLE AND MCCAFFERTY FORD IN LANGHORNE,PA DID NOT OFFER TO ASSIST ADVISED ITS NOT THEIR RESPONSIBILITY TO CHECK RECALLS. CAR CAN BE DRIVEN 10-15MINS THEN STEERING LOCKS UP. HAVE TO WAIT FOR CAR TO COOL DOWN THEN STEERING COMES BACK, 10-15 MINS SAME PROBLEM. THERE IS ALSO RECALLS RELATED TO AIR BAGS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10654154November 11, 2014ENGINE, STEERING, ELECTRICAL SYSTEM
I PURCHASED THE VEHICLE IN MARCH 2014. ON 7/17/2014 THE IGNITION SWITCH WAS REPLACED AT ASHEVILLE CHEVROLET IN ASHEVILLE NC. I HAD NOT HAD ANY ISSUES WITH THE IGNITION AT THAT TIME. ON 11/3/14 THE CAR STALLED WHILE I WAS DRIVING. I TOOK IT THE DEALERSHIP ON 11/5/14. THE DEALERSHIP KEPT THE CAR FOR 11/5 AND 11/6 AND REPLACED THE IGNITION COIL AND SPARK PLUGS AND STATED THAT IS NEEDED A MAP SENSOR REPAIRED. THEY VERBALLY INFORMED ME THAT THEY CHECKED THE IGNITION SWITCH AGAIN AND CHECKED THE FUEL PUMP FOR LEAKAGE (WHICH WAS ANOTHER RECALL). I DROVE THE CAR HOME ON 11/6/14 AND IT STALLED AGAIN WITHIN 20 MINUTES. I CALLED THE DEALERSHIP BACK ON 11/7/14 AND WAS INFORMED THAT TECHNICIAN THAT WORKED ON IT WAS NOT THERE AND THEY WOULD CALL ME BACK ON MONDAY (11/10). ON 11/10 I TALKED WITH THE DEALERSHIP AGAIN AND WAS INFORMED THAT THE TECHNICIAN THAT WORKED ON THE CAR WAS FIRED ON 11/7 AND I COULD BRING IT BACK IN FOR THEM TO CHECK IT. I TOOK THE CAR TO ANOTHER MECHANIC ON 11/10 WHO COULD NOT DO ANY WORK AS THE COMPUTER NEEDED TO BE "FLASHED" AS IT HAD NOT BEEN RESET WHEN WORK WAS DONE BY THE DEALER WHICH PREVENTED THEM FROM IDENTIFYING ANY ISSUES THAT MAY EXIST. I BROUGHT IT BACK IN ON 11/11 AND INFORMED THEM THAT THE CAR IS STILL STALLING WITH THE EXACT SAME ISSUE THAT I BROUGHT IT IN ON 11/5. THE DEALERSHIP COULD NOT CONFIRM THAT ANYTHING WAS EVER CHECKED REGARDING THE IGNITION SWITCH REPLACEMENT AND STATED THAT THE ALREADY REPLACED THE RECALLED IGNITION SWITCH. THEY FURTHER REFUSED TO RESET THE COMPUTER AND DENIED THE NEED FOR ANY FURTHER WORK. THE VEHICLE CONTINUES TO STALL WHEN THE CAR IS DRIVING AND THE DEALER IS WELL AWARE OF THIS ISSUE THOUGH THEY REFUSE TO TAKE ANY ACTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10653937November 10, 2014STEERING, ELECTRICAL SYSTEM
CAR IMPACTED BY THREE RECALLS 14V047, 14V171, 14V153 CONTACTED DEALERSHIP IN JUNE- NO PARTS, REGISTERED WITH DEALERSHIP OCTOBER TOLD PARTS ARE ON ORDER. DEALERSHIP ADVISED THERE ARE 700 CONSUMERS ON THEIR RECALL LIST, TO DATE THEY HAVE BEEN ABLE TO SERVICE 100. NEITHER GM OR DEALERSHIP CAN PROVIDE ANY TIMELINE FOR WHEN MIGHT BE ABLE TO EXPECT REPAIR. AT THE LEAST, AS A CONSUMER HAVING A TIMEFRAME FOR REPAIR WOULD HELP US WEIGH OPTIONS, PARTICULARLY WHILE WE ARE FORCED TO PUT OUR FAMILIES AT RISK DUE TO THE CONTINUED UNAVAILABILITY OF PARTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10652130November 3, 2014ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10651931November 2, 2014ELECTRICAL SYSTEM
THIS CAR WAS REPAIRED UNDER THE RECENT GENERAL MOTORS IGNITION SWITCH RECALL IN JUNE OF 2014. WE ARE STILL HAVING PROBLEMS WITH THE IGNITION. THE KEY WILL PERIODICALLY GET STUCK IN THE IGNITION, (YOU CAN TURN THE KEY TO THE ACC POSITION, BUT IT WILL NOT GO TO THE OFF POSITION). IN ORDER TO REMOVE THE KEY FROM THE IGNITION YOU MUST RESTART THE VEHICLE AND TURN IT OFF AGAIN, USUALLY AFTER THE 3RD OF 4TH TRY THE KEY WILL GO INTO THE OFF POSITION AND THE KEY CAN BE REMOVED. THERE ARE TIMES WHEN THIS DOES NOT WORK. THERE IS AN IGNITION RELEASE BUTTON LOCATED BENEATH THE STEERING WHEEL, THE IGNITION WILL TURN TO THE OFF POSITION WHEN YOU STICK YOUR FINGER INTO THE HOLE AND PUSH THE BUTTON. HOWEVER, I HAVE RECEIVED A SLIGHT SHOCK WHEN PUSHING THIS BUTTON. WE ARE ALSO CONCERNED THE OTHER PROBLEMS ASSOCIATED WITH THE IGNITION RECALL WILL ALSO STILL BE PRESENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10651368October 30, 2014ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH WHEN ATTEMPTING TO TURN THE VEHICLE OFF. ALSO, THE CONTACT STATED THE ELECTRICAL COMPONENTS IN THE VEHICLE SPORADICALLY TURN OFF AND ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THERE WAS AN ELECTRICAL ISSUE. THE TECHNICIAN REMOVED THE KEY FROM THE IGNITION BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10651455October 30, 2014ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
ON JUNE 7, 2014, THE VEHICLE WOULD NOT STOP RUNNING. I TOOK IT TO A NEARBY CARE CARE CENTER WHERE THEY STOPPED IT. THE RECALL ESTABLISHMENT (ZIMBRICK BUICK-SATURN) TOLD THEM TO HAVE THE VEHICLE TOWED TO THEIR ESTABLISHMENT. THEY KEPT THE VEHICLE UNTIL JUNE 26TH TRYING TO REPLACE THE SWITCH AND START THE VEHICLE. THEY CHARGED THE CAR CARE CENTER "JUMP STARTED" THE VEHICLE IN A WRONGFUL MANNER AND THAT CAUSED A COMPUTER TO FAIL. I HAVE A SWORN STATEMENT THAT IT WAS NOT JUMP STARTED. THEY EVENTUALLY REPLACED THE COMPUTER WITH A USED CADILLAC PART AND CHARGED ME $1288.41. THE ENTIRE PROCESS WAS CAUSED BY A DEFECTIVE IGNITION SWITCH AND INCOMPETENCE IN REPAIRING THE VEHICLE. I DON'T BELIEVE I SHOULD BE REQUIRED TO PAY THE AMOUNT REQUESTED AND SEEK COMPENSATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10649672October 24, 2014STEERING
I CRANKED CAR POWER STEERING WOULD NOT WORK. TURN CAR OFF RESTARTED CAR STILL NO POWER STEERING TURN CAR OFF RAISED HOOD COULD NOT SEE ANYTHING WRONG. RESTARTED CAR THIRD TIME POWER STEERING WORK OK.WEEK LATER SAME PROBLEM WITH POWER STEERING TURN CAR OFF RESTARTED WORKED FINE.THIS CAR HAS A SALVAGE TITLE GM WILL NOT COVER THIS (BULLETIN 14115)BECAUSE OF TITLE.IF IT WAS A RECALL THEY WOULD PAY FOR REPAIR.I HAVE NEVER BEEN NOTIFY BY GM OF THIS PROBLEM . FOUND ALL MY INFORMATION THRU YOUR WEB SITE.DON'T UNDERSTAND WHY THIS PROBLEM IS NOT CLASSED AS A RECALL. I DON'T THINK I COULD HAVE TURN STEERING WHEEL IF I HAD BEEN MOVING IN THE CAR AT SLOW RATE OF SPEED..WITH CAR NOT MOVING COULD NOT TURN STEERING WHEEL AT ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10649528October 23, 2014FUEL/PROPULSION SYSTEM
2007 SATURN ION PURCHASED IN ILLINOIS LATE OCTOBER 2013. MOVED TO NORTH CAROLINA 9/4/2014. AS OF OCTOBER 20, 2014 CAR SMELLED LIKE GASOLINE INSIDE AND OUT, AS SOON AS YOU WALKED UP TO THE CAR YOU COULD SMELL THE GASOLINE. THE GASOLINE SMELL WAS VERY STRONG ON THE INSIDE AS WELL AND WAS OVERWHELMING AND SICKENING. I LOOKED UNDERNEATH THE VEHICLE AND SAW A WET SPOT ON THE PAVEMENT AND THEN SAW GAS LEAKING (DRIPPING) FROM WHAT I ASSUME IS THE GAS TANK. THIS IS A HUGE CONCERN SINCE THE RECALL ON THIS WASN'T A NATIONWIDE RECALL AND ONLY AFFECTED WARM WEATHER STATES. WE HAVE ONLY BEEN IN NORTH CAROLINA FOR A MONTH AND A HALF - MISSING THEIR WARMEST TIME OF YEAR. THEIR THEORY OF WARM WEATHER STATES IS NOT ACCEPTABLE AND THEY HAVE PUT MY DAUGHTER'S LIFE IN DANGER!!! I BELIEVE A NATIONWIDE RECALL SHOULD BE ISSUED REGARDING THIS DEFECT AND COMPENSATION TO THOSE AFFECTED. I WILL BE CALLING GM ASKING FOR A RENTAL WHILE THIS PROBLEM IS BEING FIXED. THIS IS THE FOURTH RECALL ON MY DAUGHTER'S CAR SINCE SHE HAS OWNED IT. I HONESTLY FEEL GM CAN HAVE THIS CAR BACK AND ISSUE A CHECK FOR THE FULL PRICE THAT WE PAID FOR IT IN OCTOBER 2013. WHAT RECALL WILL BE NEXT??? WE DO NOT WANT THIS CAR!!!! PLEASE QUIT PUTTING PEOPLE'S LIVES IN DANGER GM! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10649532October 23, 2014FUEL SYSTEM, GASOLINE
THE SATURN ION 2007 THAT I OWN IS BLEEDING GAS. FUEL LINES ARE RUSTED NEAR THE PLASTIC RETAIN CLIP. FUEL PUMP PLASTIC IS CRACKED, FUEL TANK HAS RUSTED IN A SMALL BUT SIGNIFICANT SPOT. RECALL #09V419000 IS NOT BEING ADHERED TO BY GM. THIS IS THE MOST UNSAFE PROBLEM I HAVE EVER HEARD OF. I LIVE IN VIRGINA, VERY HUMID STATE. 100% HUMIDITY IS COMMON. I SHOULD HAVE BEEN NOTIFIED OF THE PROBLEM SINCE IT IS RECALLED. IF THIS HAS NOT CAUSED MULTIPLE FIRES AND FATALITIES IT WOULD BE A MIRACLE. MY COMPLAINT IS THE STATE SPECIFICALLY OF THE RECALL LEAVES LOTS OF PEOPLE WITHOUT NOTIFICATION OF A VERY SERIOUS PROBLEM WITH THOSE CARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10648783October 20, 2014SUSPENSION
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD THUMPING NOISE EMITTED FROM UNDER THE VEHICLE ON THE DRIVER'S SIDE AND NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT DECIDED TO REPLACED THE FRONT CONTROL ARM BUSHINGS WITHOUT PERFORMING A FRONT END ALIGNMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,163.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10648739October 20, 2014ENGINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL NOISE WAS EMITTING FROM THE FRONT OF THE VEHICLE AS THE VEHICLE STARTED TO MAKE A JERKING MOTION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF RECALL UNDER NHTSA CAMPAIGN NUMBER: 07V519000 (ENGINE AND ENGINE COOLING). HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10648352October 17, 2014STEERING, ELECTRICAL SYSTEM
I HAVE HAD BOTH MY POWER STEERING, IGNITION, AND REPAIRS COMPLETED REGARDING THE GAS LEAK PERTAINING TO RECALLS. HOWEVER, EVEN AFTER THE SUPPOSED "FIX," THE VEHICLE HAS STILL NOT BEEN REPAIRED. THESE ISSUES HAPPENED INITIALLY WHILE THE VEHICLE WAS STILL UNDER WARRANTY, HOWEVER, GM IS NOW JUST ACKNOWLEDGING THEM, ALTHOUGH THERE ARE SERVICE BULLETINS THAT PROVE THEY KNEW AT THE TIME, SO NOW THEY ARE ONLY OFFERING ME REPEATED FAILED REPAIRS OR MONEY TOWARDS ANOTHER GM VEHICLE. GM VEHICLE'S THAT ARE BRAND NEW, TO WHICH THEY ARE STILL RECALLING! I WANT MY MONEY BACK PERIOD! GM REFUSES TO ACKNOWLEDGE OR TAKE RESPONSIBILITY FOR FLOODING THE MARKET WITH FAULTY VEHICLES. PLEASE HELP, I'M INTERESTED IN FILING SUIT. I WAS ALREADY INVOLVED IN ONE ACCIDENT, REGARDING THE POWER STEERING, YEARS AGO WHEN IT JUST WENT OUT, THEY CLAIMED THEY DIDN'T KNOW ABOUT IT, AND I PAID FOR THE REPAIRS, ONLY TO HAVE RECEIVED A LETTER A YEAR AGO, STATING IT STILL WASN'T REPAIRED, I TOOK IT BACK, AND NOW GOT A LETTER AGAIN YESTERDAY SAYING IT NEEDS TO BE REPAIRED. I HAVE CHILDREN AND THIS IS OUR ONLY MODE OF TRANSPORTATION, I DO NOT FEEL SAFE IN THIS VEHICLE AND I CERTAINLY DON'T FEEL THAT THEY ARE ABLE TO REPAIR THE VEHICLE, NOR DO I TRUST ANYTHING GM SAID AT THIS POINT. PLEASE HELP. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10648423October 17, 2014ELECTRICAL SYSTEM:IGNITION
MY VEHICLE HAD 3 RECALLS FROM GM. AFTER THE DEFECTS WERE REPAIRED ON 10-8-14, THE VEHICLE STILL HAS PROBLEMS. THE KEY IGNITION IS STILL DEFECTIVE. MOST OF THE TIMES, WHEN I PARK THE CAR THE KEY DOESN'T COME OUT. I HAVE TO TURN ON AND OFF THE CAR TO HAVE IT REMOVE. I FEEL SO UNSAFE ON THIS CAR. I CONTACTED GM AND WAS GIVEN A CASE FILE# [XXX], WHICH TO THIS DATE HASN'T CONTACTED ME. I CALLED AGAIN TODAY, AND WAS ADVISED THAT THEY ASSIGNED A SENIOR ADVISOR TO MY CASE NAMED [XXX] AT 1-866-790-5600 EXT# [XXX], WHICH DID NOT RESPONSE. I SPOKE WITH A CUSTOMER SERVICE REP NAMES [XXX] AND SHE STATED THAT HE WAS NOT RESPONDING AND OFFERED TO TRANSFERRED MY CALL TO HIS VOICE MAIL, WHICH I DID. I WAITED FOR SO LONG FOR THE PARTS, DRIVING AN UNSAFE CAR BECAUSE I DIDN'T WANT IT TO TAKE ADVANTAGE OF THE SITUATION. HOWEVER, ON 9-6-14, I HAD TO DRIVE THE CAR TO THE DEALERSHIP, BECAUSE THE POWER STEERING FAILED IN THE MIDDLE OF THE HIGHWAY. IT WAS VERY SCARY. I GOT A RENTAL FOR 1 MONTH UNTIL THEY REPAIRED THE CAR. HOWEVER, IT SEEMS THAT THE PROBLEM PERSISTS AND IT IS NOT FAIR FOR ME. I NEED A RELIABLE CAR. I NEED THEM TO PROVIDE ME WITH ANOTHER CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10648238October 16, 2014FUEL/PROPULSION SYSTEM
AFTER FILING TANK, I NOTICED A STRONG GASOLINE SMELL IN THE VEHICLE THEN UPON DRIVING THE CAR ABOUT 25 MILES,I STOPPED TO CHECK UNDER VEHICLE TO SEE IF I COULD FIND A PROBLEM RELATED TO THE FUEL SMELL. I FOUND A LARGE AMOUNT OF FUEL LEAKING FROM UNDERNEATH THE CAR NEAR THE FUEL TANK AND EXHAUST SYSTEM. I HAD TO CALL A TOW TRUCK FOR FEAR OF FIRE OR EXPLOSION. I WAS LATER NOTIFIED BY THE DEALER THAT THE PROBLEM WAS NOT RELATED TO THE RECALL NOTICE I RECEIVED FOR THE FUEL PUMP MODULE BEING CRACKED RATHER IT WAS THE SEAL BETWEEN THE FUEL PUMP AND THE TANK. A SIMPLE INTERNET SEARCH REVEALED THE MANY ISSUES WITH THE SO CALLED RECALL OF THE WRONG ISSUE ON THIS MODEL YEAR VEHICLE. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT IS BEING OVERLOOKED AND COVERED UP WITH A NONSENSE RECALL OF AN UNASSOCIATED ASPECT OF THE FUEL SYSTEM. THE RECALL ADVISES NOT TO TAKE VEHICLE TO DEALERSHIP UNTIL YOU NOTICE A SMELL OF GAS, FUEL LEAKING OR A PROBLEM LIGHT ON THE DASH...WHY WOULD ONE WAIT UNTIL FUEL IS NOTICED LEAKING BEFORE TAKING VEHICLE IN FOR RECALL. THIS IS JUST A PLAIN AND SIMPLE LACK OF REGARD FOR THE SAFETY OF THE CONSUMER BY GM. I HOPE AND PRAY THAT NO ONE HAS BECOME HURT OR SEVERELY INJURED BY THE MAJOR LACK OF GOOD JUDGMENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10644244October 13, 2014STEERING, AIR BAGS
I WAS DRIVING AT SPEED LIMIT FROM I 75 TO ROCHESTER ROAD AT 7:50 AM. ALL OF SUDDEN, I FELT STEERING GOT VERY HARD TO TURN AND STUCK AT POINTING TO RIGHT, I TRIED MY BEST TO TURN THE STEERING WHEEL, BUT NO SUCCESS, CAR SPAN OFF THE ROAD INTO THE DITCH, BACK OF THE CAR ENDED UP ON AN ELECTRIC POLE. NO AIRBAG DEPLOYMENT. NO OTHER CARS HURT. SOMEONE CALLED 911. I FELT OK AT THE MOMENT. 2 HOURS LATER FELT DIZZY. BASED ON HOW ODD THE STEERING FELT, I THINK I HAD EXPERIENCED A SUDDEN POWER STEERING LOSS. LUCKILY THE CAR DID NOT HIT THE POLE FIRST, OTHERWISE I COULD HAVE DIED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0