Saturn Ion Complaints (2007)

876 consumer complaints on file.

#10689678February 20, 2015
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE STEERING FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,760.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689369February 19, 2015
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE ATTEMPTING TO PARK THE VEHICLE, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SUSPENSION AND THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681407February 5, 2015
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER STEERING AND ALARM WARNING LIGHTS ILLUMINATED AND A CHIME SOUNDED. THERE WAS ALSO A TOTAL LOSS OF POWER STEERING. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED THAT THE STEERING STRUT WAS FRACTURED. THE POWER STEERING COLUMN FAILED AND WAS REPLACED. THE FAILURES RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED CODE C0550 (FAILURE OF POWER STEERING ASSEMBLY). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 77,195.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681299February 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E021000 (ELECTRICAL SYSTEM); HOWEVER, THE VEHICLE WAS STILL EXHIBITING THE SAME FAILURE AS LISTED IN THE RECALL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE ISSUE HAD BEEN RESOLVED PER THE REPAIRS THAT WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679993January 30, 2015
ENGINE, FUEL/PROPULSION SYSTEM
ON12/14/2014 I PUT GAS IN MY CAR AND THE GAS CAP DID NOT SCREW ON LIKE IT USUALLY DID AND DID NOT CLICK LIKE IT ALWAYS DID. I GOT IN MY CAR AND STARTED THE ENGINE AND THE CHECK ENGINE LIGHT CAME ON. WHEN I GOT HOME I LOOKED IN THE OWNERS MANUAL. I CALLED RANCHO MOTORS AND WAS TOLD I SHOULD TAKE THE CAR TO THEM. I TOOK MY CAR TO THEM ON 12/17/2014. I WAS GIVEN A RIDE HOME WHILE THEY CHECKED OUT MY CAR. ON 12/22/2014, I CALLED AND SPOKE WITH MIKE TARPLEY, THE ASSISTANT SERVICE MANAGER. HE SAID MY CAR HAD A STUCK VALVE, THE #2 CYLINDER NEEDED REPAIR AND THE THERMOSTAT NEEDED TO BE REPLACED BECAUSE IT WAS STUCK OPEN. ON 12/23/2014, I CALLED AGAIN AND WAS TOLD MY CAR WOULD NEED A VALVE JOB. I CALLED ON 12/29, 12/30 AND 12/31 AND WAS TOLD THEY WERE WORKING ON IT. ALL THIS TIME I WAS TOLD THE COST OF THIS REPAIR WAS $2,000 AND THEY WOULD GET ME A SENIOR DISCOUNT. I WAS FINALLY TOLD ON 1/5/2015, THAT MY CAR WAS READY AND THEY SENT SOMEONE TO COME GET ME AND TAKE ME TO RANCHO MOTORS. WHEN I GOT THERE I WAS TOLD THE COST WAS $2,500, AND WITH MY DISCOUNT IT WAS $2,355. I DO NOT UNDERSTAND WHY MY SATURN WITH LOW MILEAGE NEEDED ALL OF THIS WORK. I HAD NOT HAD ANY PRIOR PROBLEMS THAT WOULD INDICATE THIS NEEDED TO BE DONE. WHY WAS IT NOT JUST THE GAS CAP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679787January 29, 2015
FUEL/PROPULSION SYSTEM
STRONG GAS ODOR. SOMETIMES GAS ON THE GROUND UNDER THE CAR. TOOK IT TO DRAPER CHEVROLET AND THEY DETERMINED THAT THE FUEL PUMP AND THE GAS TANK NEEDED TO BE REPLACED. THE FILLER NECK ON THE FUEL TANK WAS CRACKED. CHARGED ME $855.80 FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670852January 8, 2015
ENGINE
I STARTED MY CAR UP AND IT SOUNDED EXTREMELY ROUGH AND THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO A SERVICE CENTER TO GET OIL CHANGED, COOLANT CHANGED, FUEL SYSTEM CLEANED AND TO GET AN OVERALL CHECK DONE. THEY WERE UNSURE OF THE ISSUE AND I TOOK THE CAR TO THE DEALERSHIP WHERE A DIAGNOSTIC TEST WAS DONE AND IT READ THAT THERE WAS AN ISSUE WITH THE TIMING CHAIN. AFTER READING ON HERE AND ONLINE I SEE THIS IS A COMMON ISSUE WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670255January 5, 2015
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT GASOLINE FUEL FUMES EMITTED INSIDE AND OUTSIDE OF THE VEHICLE AFTER TURNING THE ENGINE OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669304December 31, 2014
STEERING
WHILE DRIVING ON CITY STREETS AT APPROX. 25 MILES AN HOUR THE STEERING WHEEL DISENGAGED FROM THE STEERING MECHANISM. THIS WAS VERY FRIGHTENING FOR MY DAUGHTER. THE VEHICLE WAS PUSHED INTO A PARKING LOT. WE SPOKE WITH THE MANUFACTURE AND WE WERE TOLD TO THAT THE VEHICLE DID NOT HAVE ANY RECALLS THAT WERE OUTSTANDING. WE HAD THE VEHICLE TOWED TO THE THE NEAREST DEALERSHIP TO BE EVALUATED. WE WERE TOLD THAT THE STEERING COUPLING WAS BROKEN AND NEEDED TO BE REPLACED. THIS WE HAD DONE. WE WERE VERY FORTUNATE THAT THIS DID NOT OCCUR WHILE DRIVING ON THE FREEWAY. THE COMPLETE DISCONNECTION OF THE STEERING FROM THE REST OF THE VEHICLE IS SOMETHING GRAVELY SERIOUS. THIS SOMETHING THAT THE NHTSA SHOULD LOOK INTO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669428December 31, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM:IGNITION
THE CAR FAILING TO START ON THE FIRST IGNITION CYCLE AND A SMELL OF FUEL WHILE DRIVING AND AFTER THE CAR AS TURNED OFF WAS NOTICED. A WEEK LATER FUEL IS NOW CONSIDERABLY LEAKING FROM NEAR THE REAR OF THE CAR. A RECALL HAS BEEN ISSUED FOR A FUEL PUMP PROBLEM ON THE 2007 ION, BUT ONLY IN CERTAIN STATES, ILLINOIS NOT INCLUDED. OBVIOUSLY, THIS IS A MAJOR SAFETY ISSUE AND YET ANOTHER DEFECTIVE PART/SYSTEM FROM SATURN/GM. AS GM DEALERSHIPS ARE BOOKED REPAIRING THE FAULTY IGNITION SWITCHES, I HAVE TO WAIT OVER A WEEK FOR THE REPAIR TO GET LOOKED AT. THE CHOICE IS NOW RISKING FIRE/EXPLOSION ON THE CAR AS THE LEAK IS VERY NEAR THE HOT EXHAUST PIPE OR NOT GOING TO WORK FOR A WEEK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668785December 29, 2014
STEERING
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 78,000. UPDATED 03/10/15*LJ UPDATED 9/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668873December 29, 2014
FUEL SYSTEM, GASOLINE
BILL DODGE AUTO GROUP, WESTBROOK ME 04092, INVOICE 841019, CUSTOMER STATES CAN SMELL FUEL CHECK FOR LEAK, 00 DIAG AND REPLACE LEAKING FUEL PUMP AND SENDER. 8986 CGM $US 198.00,1 19257125 NB- (S) MODULE KIT $390.32. PARTS 390.32 LABOR 198 OTHER 0 TOTAL $588.32 62491 FUEL SENDING UNIT FOUND FUEL LEAKING BY TANK AREA, REMOVED TANK AND FOUND SENDING UNIT RETURN LINE BROKEN OF SENDING UNIT, WILL NEED NEW SENDING UNIT, REMOVED AND REPLACED SENDING UNIT & CHECKED FOR LEAKS, O.K. NHTSA CAMPAIGN ID NUMBER 12V459000 SEPT 19, 2012 FUEL SYSTEM, GASOLINE DELIVERY PUMP, FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668305December 26, 2014
POWER TRAIN
AS I WAS DRIVING ALONG A CITY STREET LAST AUTUMN, THE TRANSMISSION STARTED SHIFTING WITH A NOTICEABLE JERK EACH TIME IT WENT INTO ANOTHER GEAR. THIS IS AN AUTOMATIC TRANSMISSION. WHEN I CAME TO A STOP LIGHT I PUT THE CAR INTO PARK. WHEN I PUT THE CAR BACK INTO GEAR, THERE WAS AN EVEN STRONGER JERK. THE JERKING KEPT ON EACH TIME THE CAR SHIFTED. AT THE NEXT LIGHT I TURNED THE CAR OFF DURING THE RED LIGHT AND THEN TURNED IT ON WHEN THE LIGHT TURNED GREEN. THE PROBLEM CONTINUED, SO I WENT STRAIGHT TO AN AUTO REPAIR SHOP. THEY WERE BUSY SO I HAD TO WAIT AWHILE, AND THEN IT TOOK ME AWHILE TO EXPLAIN THE PROBLEM. WHEN THE TECHNICIAN WENT OUT TO SEE WHAT THE PROBLEM WAS, THE PROBLEM WAS GONE. ISN'T THAT SOOOO TYPICAL. THIS LAST SUMMER, THE SAME THING HAPPENED. THIS TIME I WENT HOME AND LET THE CAR SIT THERE FOR 15 TO 20 MINUTES. THE PROBLEM WAS GONE AGAIN. MY FEAR IS THAT THIS COULD HAPPEN AT HIGHWAY SPEED AND GOD ONLY KNOWS WHAT COULD HAPPEN THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668084December 23, 2014
ELECTRICAL SYSTEM
I PARKED THE CAR IN FRONT OF MY HOUSE, LEAVING THE HEADLIGHTS ON. WHEN I WENT TO PUT IT IN THE GARAGE, I TURNED THE KEY IN THE IGNITION SWITCH, AND HEARD NO SOUND. I REALIZED I HAD LEFT THE HEADLIGHTS ON AND THE BATTERY WAS DEAD. THEN THE KEY WOULD NOT TURN IN THE LOCK SO I COULD REMOVE IT. I COULD NOT OPEN THE TRUNK WITH THE BUTTON ON THE DASH, IN ORDER TO REPLACE THE BATTERY. THE CAR IS NOW USELESS TO ME. I WILL GET A BATTERY CHARGER TO CHARGE THE BATTERY FROM THE ENGINE COMPARTMENT, BUT SOME REPORTS ONLINE REPORT THAT THE IGNITION SWITCH MUST ALSO BE REPAIRED. THIS IGNITION SWITCH AREA WAS JUST REPAIRED IN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667628December 22, 2014
AIR BAGS, STEERING:COLUMN
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE ONLY HAD MANUAL STEERING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660609December 18, 2014
UNKNOWN OR OTHER
2007 SATURN ION CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664400December 15, 2014
FUEL/PROPULSION SYSTEM
I HAD A FUEL LEAK FROM MY SATURN AND BROUGHT IT TO BOB JOHNSON CHEVROLET TO GET REPAIRED. THEY FOUND THAT THE FUEL LINE WAS RUSTED AT THE DRIVER SIDE BACK BY THE TIRE AND WANTS TO CHARGE ME 750.00. NOW, I HAVE RESEARCHED THE PROBLEM AND FOUND THAT I AM NOT THE ONLY ONE HAVING THIS SAME PROBLEM. THERE SEEMS TO BE MULTIPLE PEOPLE HAVING THIS SAME ISSUE AT THE SAME AREA AS ME. CHEVY OR MY WARRANTY COMPANY WILL NOT COVER IT. THERE HAS TO BE SOMETHING WITH THE SATURN IONS THAT IS MAKING THEM RUST. THE VEHICLE IS TOO DANGEROUS TO DRIVE D/T THE LEAK IS OVER BY THE TAIL PIPE POSSIBLE TO CAUSE A FIRE AND EXPLOSION. THERE NEEDS TO BE A RECALL TO CAUSE GM TO REDESIGN THE FUEL LINE TO KEEP IT FROM RUSTING AND LEAKING THAT COULD CAUSE A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662525December 6, 2014
FUEL/PROPULSION SYSTEM
GASOLINE DRIPPING FROM AREA NEAR REAR WHEELS, BOTH METAL FUEL LINES RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662138December 4, 2014
ELECTRICAL SYSTEM
THIS CAR JUST HAD IGNITION RECALL REPAIRED. BUT WHEN YOU SHUT THE CAR OFF, SOMETIMES IT DOESN'T LET YOU REMOVE THE KEYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661740December 3, 2014
STEERING, ELECTRICAL SYSTEM
LETTER FROM SENATOR WARNER ON BEHALF OF CONSTITUENT RE SATURN ION RECALL (ATTN: SHANE CLEM). *SMD THE CONSUMER WAS INFORMED ON SEVERAL OCCASIONS, THE PARTS WERE NOT AVAILABLE. WHEN THE PARTS DID ARRIVE, HE WAS INFORMED THE MACHINE WAS BROKEN. THERE WAS A RECALL, REGARDING A STEERING ISSUE AS WELL. THE CONSUMER HAD TO RETURN TO THE DEALER, BECAUSE HE CONTINUED TO EXPERIENCE PROBLEMS WITH THE STEERING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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