Ram Promaster City Service Bulletins (2015)

280 manufacturer communications on file.

• June 8, 2016•Document ID: 10137047

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  68184926A$

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10137047-0001.pdf↗
• June 8, 2016•Document ID: 10137046

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  68103198A$

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  A/C Compressor This applies to 2015 and 2016 UF and PF. Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10137046-0001.pdf↗
• June 8, 2016•Document ID: 10137045

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  05091960A$

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10137045-0001.pdf↗
• June 8, 2016•Document ID: 10137044

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  05066241A$

  Date Added:

  May 21, 2018

  Manufacturer:

  RAM

  Summary

  Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10137044-0001.pdf↗
• June 1, 2016•Document ID: 10219814

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  RL305553A

  Date Added:

  September 15, 2022

  Manufacturer:

  FIAT

  Summary

  9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

  Associated Products (58)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 38 more
  Associated Documents

  • DownloadMC-10219814-0001.pdf↗
• June 1, 2016•Document ID: 10218250

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  RL305553A

  Date Added:

  August 22, 2022

  Manufacturer:

  RAM

  Summary

  9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

  Associated Products (58)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 38 more
  Associated Documents

  • DownloadMC-10218250-0001.pdf↗
• June 1, 2016•Document ID: 10218248

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN

  Mfr Comm. #:

  68105583A

  Date Added:

  August 22, 2022

  Manufacturer:

  RAM

  Summary

  Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - [email protected] Second: Bob Jackson Cell (248) 944-0466 - [email protected] Third: Joe Lovell Cell (734 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.~

  Associated Products (53)

  2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan2015 Dodge Journey2015 Dodge Viper2015 Fiat 5002015 Fiat 500e2015 Fiat 500L2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Patriot2015 Jeep Renegade+ 33 more
  Associated Documents

  • DownloadMC-10218248-0001.pdf↗
• June 1, 2016•Document ID: 10139936

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  RL305553A

  Date Added:

  June 11, 2018

  Manufacturer:

  CHRYSLER

  Summary

  9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines. If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

  Associated Products (58)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 38 more
  Associated Documents

  • DownloadMC-10139936-0001.pdf↗
• June 1, 2016•Document ID: 10139934

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  68105583A

  Date Added:

  June 11, 2018

  Manufacturer:

  DODGE

  Summary

  Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - [email protected] Second: Bob Jackson Cell (248) 944-0466 - [email protected] Third: Joe Lovell Cell (734 309-6467 - [email protected] If a response is not received within 15 mins, then proceed with the necessary repair.~

  Associated Products (53)

  2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan2015 Dodge Journey2015 Dodge Viper2015 Fiat 5002015 Fiat 500e2015 Fiat 500L2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Patriot2015 Jeep Renegade+ 33 more
  Associated Documents

  • DownloadMC-10139934-0001.pdf↗
• May 18, 2016•Document ID: 10228098

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  68141352A

  Date Added:

  December 19, 2022

  Manufacturer:

  DODGE

  Summary

  3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 [email protected] ~ Second: Joe Lovell - Cell (734) 309-6467 [email protected]~ If a response is not received within 15 mins, then proceed with the necessary repair.~

  Associated Products (53)

  2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan2015 Dodge Journey2015 Dodge Viper2015 Fiat 5002015 Fiat 500e2015 Fiat 500L2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Patriot2015 Jeep Renegade+ 33 more
  Associated Documents

  • DownloadMC-10228098-0001.pdf↗
• May 11, 2016•Document ID: 10220479

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  68100532A

  Date Added:

  September 26, 2022

  Manufacturer:

  RAM

  Summary

  Resistor. Blower motor, discharge line, liquid line.

  Associated Products (1)

  2015 Ram Promaster City
  Associated Documents

  • DownloadMC-10220479-0001.pdf↗
• May 11, 2016•Document ID: 10191450

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR:RESISTOR/SPEED CONTROL

  Mfr Comm. #:

  68100532A

  Date Added:

  May 3, 2021

  Manufacturer:

  RAM

  Summary

  Resistor. Blower motor, discharge line, liquid line.

  Associated Products (1)

  2015 Ram Promaster City
  Associated Documents

  • DownloadMC-10191450-0001.pdf↗
• May 11, 2016•Document ID: 10228142

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  68105583A

  Date Added:

  December 19, 2022

  Manufacturer:

  RAM

  Summary

  Pentastar Oil Filter Adapter

  Associated Products (53)

  2015 Chrysler 2002015 Chrysler 3002015 Chrysler 300C2015 Chrysler Town and Country2015 Dodge Avenger2015 Dodge Challenger2015 Dodge Charger2015 Dodge Dart2015 Dodge Durango2015 Dodge Grand Caravan2015 Dodge Journey2015 Dodge Viper2015 Fiat 5002015 Fiat 500e2015 Fiat 500L2015 Jeep Cherokee2015 Jeep Compass2015 Jeep Grand Cherokee2015 Jeep Patriot2015 Jeep Renegade+ 33 more
  Associated Documents

  • DownloadMC-10228142-0001.pdf↗
• May 11, 2016•Document ID: 10228097

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  68100532A

  Date Added:

  December 19, 2022

  Manufacturer:

  RAM

  Summary

  RESISTOR- Blower Motor, Blower Motor, Discharge Line, Liquid Line Prior to replacing this part, Please contact Karl Sonnenberg at Cell (248) 563-7740 prior to replacing the component. If you do not receive a response within 15 minutes, please continue with normal repair procedure. ~

  Associated Products (1)

  2015 Ram Promaster City
  Associated Documents

  • DownloadMC-10228097-0001.pdf↗
• May 11, 2016•Document ID: 10181466

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  BB048750A$

  Date Added:

  October 26, 2020

  Manufacturer:

  RAM

  Summary

  Battery Prior to replacing the battery, please check the component to determine if there is any acid leaking from the unit. If the answer is yes, please contact Bruce Davis at Cell (248) 613-5637 for further instructions. If the answer is no, please proceed with the battery replacement.~

  Associated Products (1)

  2015 Ram Promaster City
  Associated Documents

  • DownloadMC-10181466-0001.pdf↗
• May 11, 2016•Document ID: 10181455

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  68100532A$

  Date Added:

  October 26, 2020

  Manufacturer:

  RAM

  Summary

  RESISTOR- Blower Motor, Blower Motor, Discharge Line, Liquid Line Prior to replacing this part, Please contact Karl Sonnenberg at Cell (248) 563-7740 prior to replacing the component. If you do not receive a response within 15 minutes, please continue with normal repair procedure. ~

  Associated Products (1)

  2015 Ram Promaster City
  Associated Documents

  • DownloadMC-10181455-0001.pdf↗
• May 11, 2016•Document ID: 10141266

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  BB048750A$

  Date Added:

  June 18, 2018

  Manufacturer:

  RAM

  Summary

  Battery Prior to replacing the battery, please check the component to determine if there is any acid leaking from the unit. If the answer is yes, please contact Bruce Davis at Cell (248) 613-5637 for further instructions. If the answer is no, please proceed with the battery replacement.~

  Associated Products (1)

  2015 Ram Promaster City
  Associated Documents

  • DownloadMC-10141266-0001.pdf↗
• May 6, 2016•Document ID: 10140226

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  16103

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

  Associated Products (49)

  2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 more
  Associated Documents

  • DownloadMC-10140226-0001.pdf↗
• May 4, 2016•Document ID: 10218303

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL; EQUIPMENT

  Mfr Comm. #:

  Z5091195A

  Date Added:

  August 22, 2022

  Manufacturer:

  CHRYSLER

  Summary

  RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

  Associated Products (151)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 131 more
  Associated Documents

  • DownloadMC-10218303-0001.pdf↗
• May 4, 2016•Document ID: 10140254

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  Z5091195A$

  Date Added:

  June 11, 2018

  Manufacturer:

  RAM

  Summary

  RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

  Associated Products (148)

  2016 Chrysler 2002016 Chrysler 3002016 Chrysler 300C2016 Chrysler Pacifica2016 Chrysler Town and Country2016 Dodge Avenger2016 Dodge Challenger2016 Dodge Charger2016 Dodge Dart2016 Dodge Durango2016 Dodge Grand Caravan2016 Dodge Journey2016 Dodge Viper2016 Fiat 5002016 Fiat 500e2016 Fiat 500L2016 Fiat 500X2016 Jeep Cherokee2016 Jeep Compass2016 Jeep Grand Cherokee+ 128 more
  Associated Documents

  • DownloadMC-10140254-0001.pdf↗