Ram 3500 Service Bulletins (2016)

490 manufacturer communications on file.

July 30, 2016•Document ID: 10108543
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Mfr Comm. #:
21-027-16
Date Added:
July 14, 2017
Manufacturer:
RAM
Summary
"Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM) memory: · P2757-00 - TCC Pressure Control Solenoid Control Circuit Performance."
Associated Products (4)
2016 Ram 1500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500
Associated Documents
- Download MC-10108543-0001.pdf↗
July 20, 2016•Document ID: 10121687
Service Bulletin/Repair Instructions
ENGINE; ENGINE AND ENGINE COOLING
Mfr Comm. #:
05086755A$
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Rear Crank Shaft Oil Seal and retainer plate For Cummins equipped vehicles only;~ If replacing Rear Main Seal for oil leak, replace seal and retainer as a set PN; 9003466. Please do not disturb seal in retainer when removing from engine.~ Cummins Engineering is currently investigating the root cause of the oil leak concern. If there are any questions, please contact Chad Eichbrecht at cell (248) 309-2695~ If you do not receive a response within 15 minutes, please proceed with normal repair
Associated Products (3)
2016 Ram 2500 2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10121687-0001.pdf↗
July 13, 2016•Document ID: 10121669
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
68249986A$
Date Added:
November 3, 2017
Manufacturer:
FIAT
Summary
MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio. DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.
Associated Products (30)
2016 Chrysler 200 2016 Chrysler 300 2016 Chrysler 300C 2016 Chrysler Pacifica 2016 Chrysler Town and Country 2016 Dodge Avenger 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Dart 2016 Dodge Durango 2016 Dodge Grand Caravan 2016 Dodge Journey 2016 Dodge Viper 2016 Fiat 500 2016 Fiat 500e 2016 Fiat 500L 2016 Fiat 500X 2016 Jeep Cherokee 2016 Jeep Compass 2016 Jeep Grand Cherokee+ 10 more
Associated Documents
- Download MC-10121669-0001.pdf↗
July 13, 2016•Document ID: 10121668
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
68232786A$
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Housing: Oil Filter Adapter Cummins equipped trucks ONLY; If you are replacing the oil filter adapter as a result of thread damage to the oil filter connector (Spud), DO NOT replace the entire adapter assembly. The oil filter connector is available separately (Part Number 04429355).~ If ordering an adapter due to some other issue, you must also order an oil bypass valve Mopar Part # 04797726AB, as these are not reusable. Please refer to all applicable published service information for oil bypass valve installation
Associated Products (16)
2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500
Associated Documents
- Download MC-10121668-0001.pdf↗
July 9, 2016•Document ID: 10121653
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
Mfr Comm. #:
18-081-16
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set: · **P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance.** · P0456 - EVAP System Small Leak.
Associated Products (2)
2016 Ram 2500 2016 Ram 3500
Associated Documents
- Download MC-10121653-0001.pdf↗
July 9, 2016•Document ID: 10121651
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC
Mfr Comm. #:
18-082-16
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs: · **P0335 - Crankshaft Position Sensor Circuit. · P2610 - PCM Internal Engine Off Timer Performance.** · P0456 - EVAP System Small Leak. · P3402 - Cylinder 1 Deactivation Control Performance. · P3426 - Cylinder 4 Deactivation Control Performance. · P3442 - Cylinder 6 Deactivation Control Performance. · P3450 - Cylinder 7 Deactivation Control Performance. · P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTCs listed above, the software update will improve: · **Correct an issue related to rounding of the cruise control set speed displayed in the cluster. · Brake Throttle Override calibration has changed to be less sensitive. · Throttle Body supplier change has caused a widening of the minimum and maximum voltage limits · Correct a software issue with oil pressure light function at key-up. · Correct a software issue related to idle timer. · Correct a software issue with inconsistent engine RPM increments/decrements with operator idle speed.(DD/DF/DP ONLY).** · Improved Cruise Control Acceleration mode. · Improved Multi Displacement System operation 6-Speed Automatic 66RFE transmission (Sales Code DFP). · Multi Displacement System function improved while in PTO stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). · Potential small improvement in fuel economy at higher altitudes. · Potential improvement in high altitude engine idle RPM stability. · EGR monitor status function.
Associated Products (3)
2016 Ram 2500 2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10121651-0001.pdf↗
July 6, 2016•Document ID: 10121657
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
68232614A$
Date Added:
November 3, 2017
Manufacturer:
CHRYSLER
Summary
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
Associated Products (57)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 37 more
Associated Documents
- Download MC-10121657-0001.pdf↗
July 6, 2016•Document ID: 10121640
Service Bulletin/Repair Instructions
POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Mfr Comm. #:
21-025-16
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Transmission Torque Converter Replacement After Drone Noise Verification This bulletin involves test driving the vehicle to listen for audible ?drone? noise at approximately 2,000 RPM. If drone noise is verified, normal torque converter replacement should be performed. The customer may describe a ?heavy droning noise? coming from the vehicle at an engine speed range of 1,800 RPM to 2,000 RPM with mid to deep throttle applied.
Associated Products (4)
2016 Ram 3500 2015 Ram 3500 2014 Ram 3500 2013 Ram 3500
Associated Documents
- Download MC-10121640-0001.pdf↗
June 22, 2016•Document ID: 10218272
Service Bulletin/Repair Instructions
POWER TRAIN; AIR BAGS; SERVICE BRAKES; SEAT BELTS
Mfr Comm. #:
RL300150A
Date Added:
August 22, 2022
Manufacturer:
RAM
Summary
AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]
Associated Products (4)
2017 Ram 3500 2017 Ram 4500 2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10218272-0001.pdf↗
June 22, 2016•Document ID: 10218271
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
68066351A
Date Added:
August 22, 2022
Manufacturer:
RAM
Summary
Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.
Associated Products (30)
2016 Chrysler 200 2016 Chrysler 300 2016 Chrysler 300C 2016 Chrysler Pacifica 2016 Chrysler Town and Country 2016 Dodge Avenger 2016 Dodge Challenger 2016 Dodge Charger 2016 Dodge Dart 2016 Dodge Durango 2016 Dodge Grand Caravan 2016 Dodge Journey 2016 Dodge Viper 2016 Fiat 500 2016 Fiat 500e 2016 Fiat 500L 2016 Fiat 500X 2016 Jeep Cherokee 2016 Jeep Compass 2016 Jeep Grand Cherokee+ 10 more
Associated Documents
- Download MC-10218271-0001.pdf↗
June 22, 2016•Document ID: 10218270
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
68206041A
Date Added:
August 22, 2022
Manufacturer:
RAM
Summary
Fan Support Assembly, Fan Support Bearing, Fan Pulley If you are replacing this part due to fan hub bearing failure, please also replace the fan clutch assembly using current Mopar stock (part number 52014729A$).~ Once installed, contact Christine Donegan at (866) 799-1692 ext 1257 to initiate a fast track request for the return of the parts for analysis.
Associated Products (8)
2016 Ram 2500 2016 Ram 3500 2015 Ram 2500 2015 Ram 3500 2014 Ram 2500 2014 Ram 3500 2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10218270-0001.pdf↗
June 22, 2016•Document ID: 10218265
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
23-031-16
Date Added:
August 22, 2022
Manufacturer:
RAM
Summary
RamBox Lid Left Applique Loose This bulletin involves inspecting and if necessary, replacing the affected 6`4? RamBox lid applique. The customer may describe what appears to be a gap between the left applique and the RamBox lid. Applique may separate at lid, due to insufficient adhesive bond strength.
Associated Products (3)
2016 Ram 1500 2016 Ram 2500 2016 Ram 3500
Associated Documents
- Download MC-10218265-0001.pdf↗
June 22, 2016•Document ID: 10140139
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
RL300150A$
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]
Associated Products (4)
2017 Ram 3500 2017 Ram 4500 2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10140139-0001.pdf↗
June 22, 2016•Document ID: 10140137
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
68206041A$
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Fan Support Assembly, Fan Support Bearing, Fan Pulley If you are replacing this part due to fan hub bearing failure, please also replace the fan clutch assembly using current Mopar stock (part number 52014729A$).~ Once installed, contact Christine Donegan at (866) 799-1692 ext 1257 to initiate a fast track request for the return of the parts for analysis.
Associated Products (8)
2016 Ram 2500 2016 Ram 3500 2015 Ram 2500 2015 Ram 3500 2014 Ram 2500 2014 Ram 3500 2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10140137-0001.pdf↗
June 22, 2016•Document ID: 10140132
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
23-031-16
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
RamBox Lid Left Applique Loose This bulletin involves inspecting and if necessary, replacing the affected 6`4? RamBox lid applique. The customer may describe what appears to be a gap between the left applique and the RamBox lid. Applique may separate at lid, due to insufficient adhesive bond strength.
Associated Products (3)
2016 Ram 1500 2016 Ram 2500 2016 Ram 3500
Associated Documents
- Download MC-10140132-0001.pdf↗
June 22, 2016•Document ID: 10080243
Service Bulletin/Repair Instructions
POWER TRAIN:AUTOMATIC TRANSMISSION
Mfr Comm. #:
RL300150A$
Date Added:
September 15, 2016
Manufacturer:
RAM
Summary
"AS69RC TRANSMISSION FOR DD, DF, AND DP MODELS ONLY; CODE P2757 TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT PERFORMANCE~ TRANSMISSION PART NUMBERS: RL300150AA [4X4], OR RL300149AA [4X2 LHS PTO], RL300152AB 4X2 RHS PTO]~ IF YOU ARE ORDERING AN AISIN TRANSMISSION AS69RC [SALES CODE DF2] FOR REPLACEMENT DUE TO CODE P2757 PRESENT [FOR 2016MY ONLY] WITH THE FOLLOWING SYMPTOMS:~ 1. CODE P2757 WITH MIL ON [CHECK ENGINE LIGHT ON]~ 2. HARNESS CHECK IS GOOD~ 3. VEHICLE BUILD DATES ARE FROM 10/15/2015 TO 4/17/2016~ 4. LOW MILES - APPROXIMATELY BELOW 1500 MILES.~ SUGGESTED REPAIR ACTIONS:~ 1. CLEAR THE CODE AND TEST DRIVE WITH LIGHT THROTTLE ATTEMPTING TO ENGAGE TORQUE CONVERTER LOCK UP. THE CODE P2757 WILL SET, IF TORQUE CONVERTER LOCK UP FAILS.~ 2. IF THE CODE P2757 RETURNS: REPLACE TORQUE CONVERTER [PART NUMBER RL335702AA] ONLY.~ 3. RETURN THE SUSPECT TORQUE CONVERTER TO FCA FOR REVIEW. [FOLLOW PART RETENTION PROCESS]"
Associated Products (1)
2016 Ram 3500
Associated Documents
- Download MC-10080243-0001.pdf↗
June 22, 2016•Document ID: 10080240
Service Bulletin/Repair Instructions
POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
Mfr Comm. #:
68206041A$
Date Added:
September 15, 2016
Manufacturer:
RAM
Summary
"FAN SUPPORT ASSEMBLY, FAN SUPPORT BEARING, FAN PULLEY IF YOU ARE REPLACING THIS PART DUE TO FAN HUB BEARING FAILURE, PLEASE ALSO REPLACE THE FAN CLUTCH ASSEMBLY USING CURRENT MOPAR STOCK (PART NUMBER 52014729A$).~ ONCE INSTALLED, CONTACT CHRISTINE DONEGAN AT (866) 799-1692 EXT 1257 TO INITIATE A FAST TRACK REQUEST FOR THE RETURN OF THE PARTS FOR ANALYSIS."
Associated Products (8)
2016 Ram 2500 2016 Ram 3500 2015 Ram 2500 2015 Ram 3500 2014 Ram 2500 2014 Ram 3500 2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10080240-0001.pdf↗
June 17, 2016•Document ID: 10140103
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
17202
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140103-0001.pdf↗
June 17, 2016•Document ID: 10140102
Service Bulletin/Repair Instructions
EXTERIOR LIGHTING:HEADLIGHTS; EQUIPMENT
Mfr Comm. #:
17191
Date Added:
June 11, 2018
Manufacturer:
FIAT
Summary
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140102-0001.pdf↗
June 17, 2016•Document ID: 10140101
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM:IGNITION:SWITCH; EQUIPMENT
Mfr Comm. #:
17161
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to [email protected].
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10140101-0001.pdf↗

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