Ram 3500 Service Bulletins (2015)
523 manufacturer communications on file.
- March 8, 2017•Document ID: 10139978Service Bulletin/Repair InstructionsSEAT BELTS
- Mfr Comm. #:
- 9003687
- Date Added:
- June 11, 2018
- Manufacturer:
- DODGE
SummaryRestraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (286)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 266 moreAssociated Documents - March 8, 2017•Document ID: 10139976Service Bulletin/Repair InstructionsVISIBILITY:REARVIEW MIRRORS/DEVICES
- Mfr Comm. #:
- 9003216
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryPower Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism. Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.
Associated Products (12)Associated Documents - March 2, 2017•Document ID: 10217549Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL
- Mfr Comm. #:
- 25-001-17
- Date Added:
- August 8, 2022
- Manufacturer:
- RAM
SummaryDiesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
Associated Products (17)Associated Documents - March 2, 2017•Document ID: 10140017Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Mfr Comm. #:
- 25-001-17
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryDiesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill guidelines.
Associated Products (17)Associated Documents - March 1, 2017•Document ID: 10217534Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT
- Mfr Comm. #:
- Revised T13
- Date Added:
- August 8, 2022
- Manufacturer:
- RAM
SummaryCustomer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.
Associated Products (6)Associated Documents - March 1, 2017•Document ID: 10217533Service Bulletin/Repair InstructionsEQUIPMENT; POWER TRAIN
- Mfr Comm. #:
- T13
- Date Added:
- August 8, 2022
- Manufacturer:
- RAM
SummaryCustomer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.
Associated Products (6)Associated Documents - March 1, 2017•Document ID: 10140011Service Bulletin/Repair InstructionsVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- Mfr Comm. #:
- D-16-28 Rev. A
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryDAPAP Requirements - Addition of Exterior Mirrors (Rev. A)
Associated Products (49)2019 Ram 15002018 Ram 15002018 Ram 25002018 Ram 35002018 Ram 45002018 Ram 55002018 Ram Promaster City2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City+ 29 moreAssociated Documents - March 1, 2017•Document ID: 10140002Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- Revised T13
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryCustomer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.
Associated Products (6)Associated Documents - March 1, 2017•Document ID: 10140001Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- T13
- Date Added:
- June 11, 2018
- Manufacturer:
- RAM
SummaryCustomer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.
Associated Products (6)Associated Documents - March 1, 2017•Document ID: 10139985Service Bulletin/Repair InstructionsSEAT BELTS
- Mfr Comm. #:
- 9003681
- Date Added:
- June 11, 2018
- Manufacturer:
- CHRYSLER
SummaryRestraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Associated Products (257)2017 Chrysler 2002017 Chrysler 3002017 Chrysler 300C2017 Chrysler Pacifica2017 Chrysler Town and Country2017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Grand Caravan2017 Dodge Journey2017 Dodge Viper2017 Fiat 124 Spider2017 Fiat 5002017 Fiat 500e2017 Fiat 500X2017 Jeep Cherokee2017 Jeep Compass2017 Jeep Grand Cherokee2017 Jeep Patriot2017 Jeep Renegade+ 237 moreAssociated Documents - November 11, 2016•Document ID: 10121863Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
- Mfr Comm. #:
- 08-046-16 REV. A
- Date Added:
- November 3, 2017
- Manufacturer:
- RAM
SummaryFlash: Air Suspension Control Module (ASCM) System Enhancements This Bulletin involves updating the (ASCM) software. A customer may describe the following: Cluster stays awake after ignition is turned off for 10 minutes or more. False message ?Battery Voltage Low - Start Engine to Change Ride Height? which appears in the Electronic Vehicle Information Center (EVIC). This condition may occur when the vehicle is first started and the suspension is switched from alternate trailer ride height to normal ride height.
Associated Products (6)Associated Documents - September 21, 2016•Document ID: 10223866Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
- Mfr Comm. #:
- 68158770
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummaryUSB Charging Port Before replacing this part - this is a charge only USB port intended to charge smart phones and other low power USB devices. To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues with some charging cables including Apple Lightning cables. For questions regarding the charging port functionality, please call Dave Diovardi at Cell (248) 941-8704 or Rick Gordon at Cell (248) 630-6281.~
Associated Products (12)Associated Documents - September 14, 2016•Document ID: 10223861Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 68234041
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummaryThermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at [email protected] for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
Associated Products (15)Associated Documents - September 14, 2016•Document ID: 10223859Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 05086755
- Date Added:
- October 17, 2022
- Manufacturer:
- RAM
SummaryRear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2015 or 2016 vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A, 05086754A, 05015705A. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~_________________________________________________________________~ Contact us at [email protected] for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
Associated Products (6)Associated Documents - September 7, 2016•Document ID: 10223855Service Bulletin/Repair InstructionsVISIBILITY/WIPER
- Mfr Comm. #:
- 05152029
- Date Added:
- October 17, 2022
- Manufacturer:
- CHRYSLER
SummaryWasher Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Associated Products (183)2018 Alfa Romeo 4C2018 Alfa Romeo Stelvio2018 Chrysler 2002018 Chrysler 3002018 Chrysler Pacifica2018 Chrysler Town and Country2018 Dodge Challenger2018 Dodge Charger2018 Dodge Durango2018 Dodge Grand Caravan2018 Dodge Journey2018 Fiat 124 Spider2018 Fiat 5002018 Fiat 500X2018 Jeep Cherokee2018 Jeep Compass2018 Jeep Grand Cherokee2018 Jeep Patriot2018 Jeep Renegade2018 Jeep Wrangler+ 163 moreAssociated Documents - September 7, 2016•Document ID: 10223854Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 68332810
- Date Added:
- October 17, 2022
- Manufacturer:
- DODGE
SummaryService - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar® Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 N·m [21 ft. lbs.].
Associated Products (149)2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002017 Ram Promaster City2016 Ram 15002016 Ram 25002016 Ram 35002016 Ram 45002016 Ram 55002016 Ram ProMaster 35002016 Ram Promaster City2015 Ram 15002015 Ram 25002015 Ram 35002015 Ram 45002015 Ram 55002015 Ram ProMaster 25002015 Ram Promaster City+ 129 moreAssociated Documents - September 2, 2016•Document ID: 10121722Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 18-099-16
- Date Added:
- November 3, 2017
- Manufacturer:
- RAM
SummaryFlash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module (ECM) with the latest available software. Several software improvements are available for vehicles equipped with a Cummins 6.7L turbo diesel. NOTE: There will be a choice between two calibrations. One for vehicles that utilize an ammonia sensor and one for vehicles that have had the ammonia sensor removed. Be sure to select the correct software based on vehicle configuration. Improvements to prevent or reduce Malfunction Indicator Lamp (MIL) illumination when no defect is present for the following Diagnostic Trouble Codes (DTCs): · **P20EE - Selective Catalytic Reduction (SCR) NOx Catalyst Efficiency Below Threshold - Bank 1 (For ammonia sensor equipped vehicles).** · P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1 (For ammonia sensor deleted systems only). · P218F - Reductant No Flow Detected. · P242F - Diesel Particulate Filter Restriction - Ash Accumulation. · U110E - Lost Ambient Temperature Message. · P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). · P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. · U3017 - Control Module Timer/Clock Performance. · U1421 - Implausible Ignition Key Off Time Received. · P2281 - Air Leak Between MAF And Throttle Body. Other Software Improvements: · Ambient Air Temperature Improvements. · Operational Improvement for Dual Alternators. · Selective Catalytic Reduction (SCR) Efficiency scan tool test improvement. · Fuel Filter Minder calibration changes. · wiTECH Fuel Pressure Override and Fuel System Run Up test improvements. · Exhaust Gas Recirculation (EGR) system improvement to help prevent freeze up. · Diesel Exhaust Fluid (DEF) system enhancement during stationary regeneration.
Associated Products (2)Associated Documents - August 31, 2016•Document ID: 10121737Service Bulletin/Repair InstructionsENGINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 68210071A$
- Date Added:
- November 3, 2017
- Manufacturer:
- DODGE
SummaryIntake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
Associated Products (13)Associated Documents - August 24, 2016•Document ID: 10226283Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- Parts
- Date Added:
- November 21, 2022
- Manufacturer:
- DODGE
SummaryCenter Console.
Associated Products (17)Associated Documents - August 24, 2016•Document ID: 10130082Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 5LT86XDVA$
- Date Added:
- March 13, 2018
- Manufacturer:
- RAM
SummaryCenter Console If vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by the hinge. ~ If the above complaint is verified and the console DOES NOT have a green dot sticker near the hinge (behind the back panel), order kit PN 68315574AA and install per the included instructions. Otherwise continue with the repair. Please reference TSB 23-001-16 Rev. E (or later version).
Associated Products (14)Associated Documents