Pontiac Grand AM Complaints (2004)

293 consumer complaints on file.

#10568509March 11, 2014
ENGINE, STEERING, SERVICE BRAKES
IGNITION KEY CAUSED ENGINE TO TURN OFF WHILE CAR WAS IN MOTION. POWER STEERING AND POWER BRAKES WERE DISABLED. I STILL OWN THE VEHICLE AND THIS HAS BEEN ONGOING EVER SINCE I PURCHASED THE CAR. NO CRASH HAS EVER OCCURED BECAUSE THERE IS STILL SOME MINIMAL FUNCTIONALITY TO THE BRAKES AND STEERING WHEN THE KEY SHUTS OFF. HOWEVER, MY WIFE HAS DRIVEN MY CAR AND LUCKILY HASN'T HAD THIS EXPERIENCE. I'M AFRAID THAT SHE WOULD LACK THE BODY STRENGTH NECESSARY TO HANDLE THE STEERING AND BRAKES. AT TIMES, I HAVE BEEN ABLE TO SHIFT THE TRANSMISSION INTO NEUTRAL AND RESTART WITH THE CAR STILL IN MOTION, BUT IT WAS VERY DIFFICULT TO MANEUVER AND COME TO A STOP WHILE TRYING TO RESTART AT THE SAME TIME. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567637March 6, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
IGNITION SWITCH FAILED. AS I WAS DRIVING DOWN THE INTERSTATE, THE CAR TURNED OFF, AND I HAD TO FIGHT TO GET THE CAR SAFELY TO THE SIDE OF THE ROAD WITHOUT POWER STEERING. LUCKILY I WAS ABLE TO AND NO ONE WAS HURT, AND NO DAMAGE OCCURRED TO ANY CAR. THE CAR WOULD NOT START AGAIN AND IT HAD TO BE TOWED. THE IGNITION SWITCH HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555083December 6, 2013
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
THIS PROBLEM IS BEEN HAPPENING FOR A FEW MONTHS AND I HAVE TAKEN MY PONTIAC GRAND AM 2004 TO DIFFERENT MECHANICS WITH NOT LUCK..ONE DAY DRIVING TO WORK EARLY MORNING MY CAR SITTING FOR 8HRS DIDN'T WANT TO CRANK OR START...BATTERY WAS DEAD SO I REPLACE IT...MY CAR START BUT AFTER DRIVING FOR 15 MIN WHILE DRIVING ENGINE SHUT OFF. MECHANICS HAVE CHECK AND CHANGED FUEL PUMP AND FILTER,WATER PUMP ,CRANK SHAFT SENSOR , TEMPERATURE SENSOR,SENSOR BEHIND ALTERNATOR,FUEL PRESSURE CHECK AND REGULATOR IS NEW,THERMOSTAT CHANGE.I HAVE SPEND HUNDREDS OF DOLLAR BETWEEN PARTS AND LABOR.I WAS REALLY HAPPY WITH THIS VEHICLE BUT THE QUALITY OF AMERICAN CARS IS SOMETHING TO CONSIDER BEFORE BUYING ONE.IF THERE IS ANY FIX KNOWN IN THIS SITE I NEED TO KNOW , I HAVE A FAMILY AND DON'T WANT TO LOOSE IT IN A HIGHWAY IN A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543131September 11, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 65 MPH, HE ATTEMPTED TO CHANGE LANES AND THE TURN SIGNAL FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538622September 3, 2013
AIR BAGS, ELECTRICAL SYSTEM:HORN
9.13.13 I HAVE BEEN IN CONTACT WITH THE LOCAL GM DEALERSHIP, MY EXTENDED WARRANTY COMPANY AND GM.COM REPRESENTATIVE DIRECTLY SINCE FEBRUARY 2013 REGARDING MY HORN. SEVERAL MECHANICS TOLD ME IT IS A SAFETY ISSUE. THE HORN IS SURROUNDED BY THE AIR BAG AND IF IT IS NOT WORKING PROPERLY, IT COULD BE COMPROMISED DURING AN ACCIDENT. PRIOR TO ME PURCHASING THE CAR (WHICH WAS NOT ON THE CAR FAX WHEN PURCHASED USED) AND MAY NOT WORK PROPERLY WHEN I NEED IT TO. THE HORN WORKS UNDER THE HOOD (THE LOCK / UNLOCK REMOTE WORKS PROPERLY WITH THE REQUIRED BEEP) BUT WHEN THE CENTER OF THE STEERING WHEEL IS PRESSED IT DOES NOT WORK. IT WORKED FOR 1 YEAR AND 18 MONTHS CONSISTENTLY AND THEN IT QUICK WORKING ALL TOGETHER. I AM AFRAID, IF I AM IN A WRECK, THE STEERING WHEEL AIR BAG WILL NOT SAVE MY LIFE (I DO WEAR MY SEAT BELT). I HAVE BEEN ADVISED, BY DEALERSHIPS, MECHANICS, MY EXTENDED WARRANTY COMPANY, AND A REPRESENTATIVE AT GM TODAY 9.3.13 THIS WILL NEED FIXED OUT OF POCKET - AND IT WILL BE COSTLY TO ORDER THE PART AND REPAIR. I WAS ALSO ADVISED TO FILE A COMPLAINT WITH THE NHTSA. ARE VEHICLE OWNERS REIMBURSED FOR ITEMS THAT COMPROMISE THEIR SAFETY THAT SHOULD WORK PROPERLY (THE HORN AND AIRBAG IN MY CASE)? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534454August 9, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START BECAUSE PASS LOCK SYSTEM ACTIVATED INDEPENDENTLY. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER APPROXIMATELY TEN MINUTES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532742July 30, 2013
ELECTRICAL SYSTEM
CAR DID NOT START, SECURITY LIGHT FLASHING. CALLED MOBILE MECHANIC, HE HAD NO CLUE, COST $85. DECIDED NOT TO TOW THE VEHICLE TO DEALER AS RECOMMENDED BY USER MANUAL. DID MY OWN RESEARCH ONLINE, WOW, A LOT OF PEOPLE WITH THE SAME ISSUE! USED 10-MINUTE FIX SEEN ONLINE, WHICH WORKED. THIS HAPPENED APPROX. 1XWEEK ALMOST EVERY WK., KEEP USING 10-MINUTE FIX. 6 MONTHS LATER, WHILE MAKING A RIGHT TURN IN A PARKING GARAGE, THE ENGINE STOPPED DEAD, THE SECURITY LIGHT FLASHED - I ALMOST HIT ANOTHER CAR AS THE STEERING WENT OUT. AFRAID THIS WILL HAPPEN AGAIN ON THE ROAD. STILL HAVING PASS LOCK ISSUES ABOUT ONCE WEEKLY, SCARY NOT KNOWING WHEN IT WILL OCCUR OR WHERE. I CANNOT AFFORD $1,000+ TO GET THIS 'FIXED' (NO GUARANTEE I'M TOLD); THIS IS A PRODUCT DEFECT AND SHOULD BE RECALLED BEFORE SOMEONE GETS HURT, WHETHER BY BEING STRANDED IN A DANGEROUS SITUATION (NIGHT, WEATHER, LOCATION) OR IN AN ACCIDENT WHILE DRIVING. JUST BECAUSE THE CAR HASN'T BURST INTO FLAMES DOESN'T MEAN THIS ISN'T DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526068July 22, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THERE IS AN INTERMITTENT CLICK FROM THE TURN SIGNAL, EVEN WHEN I AM NOT OPERATING THE TURN SIGNAL. IT MAY CLICK MANY TIMES IN A ROW, ESPECIALLY RIGHT AFTER I HAVE USED THE TURN SIGNAL TO EITHER DIRECTION. THE TURN SIGNAL LIGHT IS NOT FLASHING NOR IS THE INDICATOR FLASHING. HOWEVER THE SIGNAL INDICATOR NOISE JUST CONTINUES. THE PROBLEM IS BECOMING WORSE WITH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526072July 22, 2013
ELECTRICAL SYSTEM, ENGINE
CAR RANDOMLY WILL NOT START. PASSLOCK SYSTEM IF FLAWED, WITH TIME THE ELECTRICAL TERMINALS/CONNECTIONS START FAILING AND CAUSES SYSTEM TO THINK YOU ARE TRYING TO HOTWIRE THE CAR AND IT ENGAGES SECURITY OVERRIDE. SOMETIMES COMES ON WHILE YOU ARE DRIVING AND YOU MUST PULL OVER AND TURN YOUR CAR OFF OR ELSE IT WILL STOP WHILE YOU ARE DRIVING. YOU MUST PUT IN THE KEY TURN TO THE ON POSITION FOR 15MIN THEN START CAR, THAT DOESN'T ALWAYS WORK EITHER. PASSLOCK SYSTEM IS BAD AND APPARENTLY FROM RESEARCH THE ISSUE RUNS ACROSS THE BOARD FOR GM VEHICLES FROM THIS TIME FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526219July 22, 2013
ELECTRICAL SYSTEM
ON MY WAY TO WORK SECURITY LIGHT CAME ON AND CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY AND I HAD TO COAST TO THE SIDE OF THE ROAD. TRIED TO START CAR AND THE SECURITY LIGHT WAS FLASHING AND CAR WOULD NOT START. HAD TO PUT THE KEY IN THE ON POSITION FOR 10 MINUTES BEFORE CAR WOULD START. I WAS REALLY LUCKY NO ONE WAS ON THE ROAD SINCE I WORK AT NIGHT AND THE ROAD WAS DESERTED. THIS IS THE THIRD TIME THIS HAS HAPPENED IN TWO MONTHS AND IT IS GETTING FRUSTRATING BECAUSE ONE DAY THE CAR WILL START FINE THEN THE NEXT IT WON'T START AT ALL AND I HAVE TO WAIT 10 MINUTES.I CALLED THE DEALER AND IT WILL COST ALMOST $700 TO FIX. THERE REALLY NEEDS TO BE A RECALL ON THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524028July 9, 2013
WHEELS, SERVICE BRAKES, HYDRAULIC
LUG BOLTS SHEARED OFF PASSENGER FRONT. OEM ROTOR HAD ROUGHLY 3/16 INCH PLAY CAUSING THE WHEEL HUB TO SLAM AGAINST IT. THERE IS LUG THREAD MARKS ON THE ROTOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522980July 2, 2013
ELECTRICAL SYSTEM
CAR JUST WILL NOT START AFTER THE SECURITY LIGHT CAME ON.. I STOP AT THE GROCERY STORE, CAME BACK AND THE CAR WOULD NOT START. A GUY GIVE ME A BOOSTER BUT NOTHING HAPPENED. I HAD THE CAR TOWED. THIS IS THE 5TH TIMES I COULD NOT START MY CAR. THE SECURITY LIGHT COMES ON AND THE CAR WOULD NOT START. MY MECHANIC STARTED IT UP BUT IT DOESN'T WORK FOR ME. THE PASS LOCK SYSTEM IS BAD. GENERAL MOTOR KNEW OF THE ISSUE BUT THEY NEVER ISSUED A RECALL ON IT. I AM SICK OF TOWING AND GETTING STRUCK IN A PARKING LOT IN CLEVELAND. THIS CAR HAS A SECURITY SYSTEM ON THE KEY OR IGNITION. I NEED HELP VERY BAD. I AM 61 YEARS OLD AND CAN NOT AFFORD TO REPAIR MY CAR. I CALLED GM CUSTOMER SERVICES TO GET HELP IN STARTING MY VEHICLE. THEY TRIED TO HELP BY TELLING ME THE PROCEDURES TO FOLLOW TO GET IT START. IT STILL WILL NOT STARTED. THIS LAST TIME, MY MECHANIC TOLD ME TO TAKE IT TO THE DEALER FOR SERVICE ON THE SECURITY SYSTEM. DO NOT TOW IT TO HIS SHOP. THIS SEEMS COSTLY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519494June 12, 2013
SEAT BELTS
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONT SEAT BELTS FAILED. THE DRIVER'S SIDE SEAT BELT BUCKLE WOULD NOT SECURE INTO THE SEAT BELT CLIP, CAUSING THE BELT TO BECOME LOOSE. THE PASSENGER'S SEAT BELT WOULD TIGHTEN EXCESSIVELY AND THE CONTACT WAS CONCERNED THAT THE BELT COULD CAUSE INJURY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 190,000. ...UPDATED 07-10-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512871May 20, 2013
ELECTRICAL SYSTEM
CAR RANDOMALLY WILL NOT START. LOOKED UP ONLINE THIS IS A HUGE ISSUE WITH GRAND AM, YOU MUST PUT IN THE KEY TURN TO THE ON POSITION FOR 15MIN THEN START CAR, THAT DOESN'T ALWAYS WORK EITHER. PASSLOCK SYSTEM IS BAD. CHEVY KNEW OF THE ISSUE BUT THEY THERE IS NO RECALL ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512315May 16, 2013
WHEELS:RIM, TIRES
THE TIRES LOOSE AIR ALL THE TIME, BEEN TOLD IT HAS TO DO WITH THE RIMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507219April 5, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY
VEHICLE WON'T START. IT DOESN'T HAPPEN EVERY DAY, JUST WHEN I'M IN A HURRY OR LATE FOR APPOINTMENT. CALLED DEALERSHIP. FUNNY THIS IS, THEY KNEW EXACTLY WHAT TO DO! TURN THE KEY TO THE ON POSITION AND WAIT 10 MINUTES. IT ALWAYS STARTS....FOR NOW! I DON'T UNDERSTAND WHY GM HASN'T RECALLED THIS. ALSO, THE DASH IS WARPED AND PUTTING PRESSURE ON WINDSHIELD. I'LL NEVER OWN ANOTHER GM VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504934March 29, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE CHIP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 120,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504087March 22, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THERE IS AN INTERMITTENT CLICK FROM THE TURN SIGNAL, EVEN WHEN I AM NOT OPERATING THE TURN SIGNAL. IT MAY CLICK MANY TIMES IN A ROW, ESPECIALLY RIGHT AFTER I HAVE USED THE TURN SIGNAL TO EITHER DIRECTION. I AM NOT SURE AT THIS TIME IF THE LIGHT IS ALSO FLASHING WITH THE NOISE, BUT THE INDICATOR ON THE DASH DOES NOT FLASH. THE PROBLEM IS BECOMING WORSE WITH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503617March 19, 2013
AIR BAGS, SEAT BELTS, STRUCTURE:BODY
DRIVER HIT GAS INSTEAD OF BRAKE EXITING FROM A PARKING LOT AND DROVE INTO THE REAR WHEELS OF A FLAT BED TRACTOR AND TRAILER TRUCK. AIRBAGS DID NOT DEPLOY AND DRIVER'S SEAT BELT POPPED LOOSE. DRIVER SUSTAINED A MILD CONCUSSION. PASSENGER SUFFERED CHEST PAIN AND HAS SINCE BEEN DIAGNOSED WITH TORN CARTILAGE AND 2 CRACKS IN STERNUM. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10502539March 12, 2013
EXTERIOR LIGHTING, ENGINE, ELECTRICAL SYSTEM
WON'T START WITHOUT HOLDING KEY TO ON POSITION FOR 10 MINUTES. TURN SIGNAL KEEPS MAKING CLICKING SOUND FOR UP TO 2 MINUTES AFTER TURNING OFF SIGNAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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