Pontiac Grand AM Complaints (2002)

395 consumer complaints on file.

#10404204June 2, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THE TURN SIGNALS MALFUNCTIONED AND BEGAN TO FUNCTION SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THE WIRING HARNESS NEEDED TO BE REPLACED AND REPLACED IT. AFTER THE VEHICLE WAS REPAIRED, THE TURN SIGNAL MALFUNCTIONED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER STATED THE MULTI-SWITCH CONTROLLER NEEDED TO BE REPLACED. THE CONTACT STATED THE FAILURE COULD CAUSE A CRASH DUE TO THE FAULTY TURN SIGNAL. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401360May 17, 2011
ELECTRICAL SYSTEM
SOMETIMES BUT NOT ALWAYS THE SECURITY LIGHT WILL COME ON. WHEN YOU TURN THE CAR OFF, WHEN YOU GO TO RESTART IT THE CAR WILL NOT TURN OVER. ALL THE LIGHTS ARE FINE I HAD THE ALTERNATOR AND BATTERY CHECKED, THEY WERE FINE. I TRIED TO JUMP THE STARTER FROM THE BATTERY AND THAT WOULDN'T WORK. AFTER LOADING THE CAR ON THE TRAILER AND BRINGING IT HOME I TRIED TO START THE CAR ONE LAST TIME TO DRIVE IT OFF THE TRAILER AND IT STARTED JUST FINE. I SHUT IT OFF AND TRIED AGAIN AND IT WORKS NORMAL. APPROXIMATELY ONE MONTH LATER I WAS ON MY WAY TO CLOSE ON MY HOUSE LEAVING THE BANK THE CAR WOULDN'T START. THE NEXT DAY I STARTED LOOKING ONLINE ABOUT 2002 GRAND AM GT WONT START AND GOT MANY RESULTS. THEY SAY TO SOLVE THE PROBLEM LEAVE THE KEY ON ACC FOR 10 MIN. AND THE PASSLOCK SECURITY SYSTEM WILL RESET. I ALSO READ THAT IF YOU HAVE IT REPLACED THAT IT WILL STILL DO THE SAME THING. IT HAS SINCE HAPPENED TO ME AGAIN ALL WITHIN 3 MONTHS AND I TRIED THE 10 MIN. ACC TRICK AND IT WORKED. BUT THAT DOESN'T MEAN ANYTHING TO ME IF I HAVE TO DRIVE MY CHILD SOMEWHERE IN AN EMERGENCY. WITH THAT BEING SAID I ALSO READ REPORTS OD PEOPLES CARS TURNING OFF WHILE DRIVING. THIS NEEDS TO BE LOOKED INTO. I TYPED 2002 GRAND AM GT WONT START INTO YAHOO AND GOT 4,740,000 RESULTS. I UNDERSTAND ITS THE INTERNET BUT THAT'S A BIG PROBLEM. SO FAR I HAVE ONLY BEEN A LITTLE LATE FOR THINGS THAT CAN WAIT, BUT I DO NOT WANT TO HAVE TO WAIT FOR 10 MINUTES WHEN I HAVE TO TAKE MY WIFE TO THE HOSPITAL FOR HER TO HAVE OUR BABY. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389782March 10, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM GT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPAIRED THE IGNITION SWITCH. THE FAILURE RECURRED APPROXIMATELY FOUR YEARS LATER. THE CONTACT ALLOWED THE VEHICLE TO SIT IDLE FOR FIFTEEN MINUTES BEFORE SUCCESSFULLY RESTARTING THE VEHICLE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE CURRENT MILEAGE WAS 73,850 AND THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378348January 23, 2011
VISIBILITY
WINDOW SASH AND REGULATOR CLIPS BREAK EASILY AND FREQUENTLY. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378171January 21, 2011
ELECTRICAL SYSTEM, VISIBILITY
THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHENEVER THE KEY WAS INSERTED IN THE IGNITION IT WILL START SOMETIMES AND ANOTHER TIMES IT WILL NOT. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY AND WAS CHARGED $500 AND THEY REPLACED THE PASS LOCK. ABOUT A YEAR LATER THE SAME FAILURE OCCURRED AND THE VEHICLE WAS TAKEN TO MECHANIC SHOP WHO REPAIRED THE LOCK AGAIN BECAUSE THE COMPUTER DID NOT RECOGNIZED THE KEY TO START THE VEHICLE. ALL FOUR WINDOWS HAD TO BE REPLACED BECAUSE THEY WOULD NOT GO DOWN THEY JAMMED AT ALL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364987November 8, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT BOTH TURN SIGNALS WOULD ONLY OPERATE INTERMITTENTLY. THE DEALER WAS CALLED AND INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT UNDER RECALL AND ANY REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CALLED AND INFORMED HIM THAT HIS VIN WAS NOT INCLUDED IN ANY RECALLS. NO OTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 104,812.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359470October 6, 2010
EXTERIOR LIGHTING:TURN SIGNAL
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM GT. WHENEVER DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT BOTH TURN SIGNALS WOULD STOP FUNCTIONING INTERMITTENTLY. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357324September 24, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
BLINKERS SPORADICALLY WORK. I HAVE READ ONLINE FORUMS ABOUT THE SAME PROBLEM IN GRAND AM 2002, BUT NO RECALL IS ISSUED FOR MY VEHICLE YEAR. THERE IS ONE FOR THE 2001 GRAND AM, BUT SINCE MINE IS A 2002, GM WILL NOT FIX THE PROBLEM UNDER THE RECALL. THIS IS A MAJOR SAFETY ISSUE, ESPECIALLY AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357088September 22, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2002 PONTIAC GRAND AM WITH A 3.4 LITRE ENGINE. THE VEHICLE OVERHEATS. I DID SOME RESEARCH AND FOUND OUT THAT GENERAL MOTORS INSTALLED PLASTIC GASKETS ON THESE VEHICLES AND RECOMMENDED DEX-COOL. THE ANTIFREEZE EATS THE GASKET UP FROM THE INSIDE OUT AND CAUSES THE VEHICLE TO OVERHEAT. GENERAL MOTORS REFUSES TO FIX MY VEHICLE EVEN THOUGH THEY KNEW ABOUT THIS PROBLEM FOR YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350778August 20, 2010
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE BATTERY WAS REPLACED TO CORRECT THE FAILURE BUT TO NO AVAIL. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THE ANTI THEFT ALARM SYSTEM WAS CAUSING THE VEHICLE NOT TO START. THE MECHANIC ADVISED THAT THE BASIC CONTROL MODULE (BCM) WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349780August 16, 2010
ELECTRICAL SYSTEM
THE SECURITY LIGHT HAS BEEN GOING ON AND OFF SINCE I BOUGHT THE CAR USED BACK AT THE END OF JUNE. I WENT TO GO PAY A BILL SHUT THE CAR OFF PAID THE BILL AND RETURNED BACK TO THE CAR. I WENT TO PUT THE KEY IN THE IGNITION AND THE CAR WOULD NOT TURN ON AND THE SECURITY LIGHT WAS BLINKING. I THEN HAD TO HAVE IT TOWED TO THE DEALERSHIP AND THEY TOLD ME THAT THE PASSLOCK SENSOR WAS AT FAULT AND THEY HAD TO REPLACE THE SENSOR ASSEMBLY AND IGNITION SENSOR WHICH ENDED UP COSTING ME ALMOST 600 BUCKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344499July 21, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THIS IS A SECOND VEHICLE WITH VERY LIMITED MILEAGE, WHICH IS DRIVEN BY MY WIFE. THE CAR WAS PURCHASED NEW FROM A PONTIAC DEALER SO I CAN VERIFY MILEAGE AND THAT IT WAS MAINTAINED. THE FIRST INDICATION OF A PROBLEM WAS WHILE I WAS DRIVING ON THE EXPRESSWAY THE TEMPERATURE GAUGE SHOT INTO THE RED ZONE. FORTUNATELY, I WAS NEAR AN EXIT AND ABLE TO PULL OFF THE ROAD BEFORE CAR STALLED OUT. SINCE I HAD ALREADY STARTED TO SLOW DOWN I WAS ABLE TO CONTROL CAR AND TO GET IT STOPPED SAFELY WITHOUT HAVING POWER STEERING AND POWER BRAKES. CAR WAS TOWED TO A LOCAL MECHANIC WHO PRESSURE TEST COOLING SYSTEM AND INFORMED ME OF THE PROBLEM AND TOLD ME THAT GM WAS AWARE OF PROBLEM AND THAT THEY MIGHT HELP WITH REPAIR COST. GM INSISTED THAT VEHICLE BE CHECKED BY ONE OF THEIR DEALERS BEFORE ANYTHING COULD BE DONE. THE GM DEALER DID VERIFY THE FACT THE INTAKE MANIFOLD GASKET CRACKED CAUSING CAR TO OVERHEAT, AND STALL OUT. THIS PROBLEM IS A RESULT OF THE ANTI-FREEZE GM USES, DEX COOL, WHICH REACTS WITH INTAKE MANIFOLD GASKET CAUSING THE GASKET TO BREAK DOWN. GM HAS ISSUED A SERVICE BULLETIN #03-06-01-010, BACK IN 2003 TO ITS DEALER, BUT DID NOT NOTIFY VEHICLE OWNERS. IT SEEMS WHEN THE MANUFACTURER INSTALLS BAD PARTS OR INCOMPATIBLE PARTS/FLUIDS LIKE THIS, THAT THEY SHOULD OFFER A SOLUTION THAT IS REASONABLE AND EXCEPT THE RESPONSIBILITY AT THE VERY LEAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343156July 14, 2010
ELECTRICAL SYSTEM
I PUT THE KEY IN THE IGNITION AND TURN IT TO THE START POSITION BUT IT WOULDN'T START. THERE IS A WORK AROUND THAT IS DETAILED IN THE 2002 PONTIAC GRAND AM OWNER'S MANUAL ON PAGE 2-18 THAT SAYS "AFTER ATTEMPTING TO START THE ENGINE, IF THE SECURITY LIGHT FLASHES OR STAYS ON, WAIT TEN MINUTES WITH THE KEY IN ON UNTIL THE LIGHT GOES OFF. THEN TURN THE IGNITION TO OFF BEFORE ATTEMPTING TO START THE ENGINE AGAIN." I DID THAT AND IT WORKED BUT IT SHOULDN'T BE NECESSARY. THE CAR SHOULD START RIGHT AWAY. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME BUT IT ISN'T AN ISOLATED INCIDENT. THERE HAVE BEEN MANY OTHER PEOPLE THAT HAVE HAD THIS PROBLEM AND THIS WEBSITE INCLUDES COMMENTS FROM OTHER PEOPLE WHO HAVE HAD THIS PROBLEM: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F6220/0 THIS FAILURE HAS NOT BEEN CORRECTED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341878July 7, 2010
EXTERIOR LIGHTING
1. NO KNOWLEDGE OF EVENTS LEADING TO FAILURE. 2. TURN SIGNALS AND HAZARD LIGHTS ARE INOPERATIVE. SIGNALS AND HAZARDS FAIL TO WORK APROX 75% OF THE TIME. WHEN THE TURN SIGNALS ARE INOPERATIVE THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN RESULTING IN A CRASH. 3. NO REPLACEMENT PARTS HAVE BEEN INSTALLED. CURRENTLY AWAITING RESPONSE FROM DEALERSHIP IN REGARDS TO ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340696June 29, 2010
ENGINE AND ENGINE COOLING:ENGINE
MY WIFE'S CAR IS A 2002 PONTIAC GRANDAM 2.2L ECOTEC ENGINE. AT 95000+ MILES, THE CAR JUST LOST ALL POWER AND MY WIFE WAS ABLE TO GET TO THE SIDE OF THE ROAD AND THE CAR DIED. CAR WAS TAKEN TO 2 GARAGES AND FOUND TO HAVE A BROKEN TIMING CHAIN (NOT BELT). GALLAGHER BUICK IN NEW BRITAIN CT FOUND THAT THE ENGINE IS NOW DESTROYED AND NEEDS TO BE REPLACED. IT IS AN INTERFERENCE ENGINE. SHE HAS KEPT UP WITH REQUIRED MAINTENANCE.I HAVE LOOKED ONLINE FOR MORE INSTANCES OF THIS HAPPENING AND SEEMS TO BE A COMMON PROBLEM WITH THIS ENGINE. ONE INDIVIDUAL HAD HIS TIMING CHAIN BREAK AT 57000 MILES. GM IS NOT ACCEPTING RESPONSIBILITY FOR THIS PROBLEM. THEY ARE TELLING US TO DEAL WITH THE REPAIR DEALERSHIP ABOUT THIS. PLEASE INVESTIGATE SINCE YOU CAN READ MANY HORROR STORIES ONLINE ABOUT THIS ENGINE AND THE DEFECTIVE TIMING CHAIN BREAKING PREMATURE (AS MY MECHANIC HAS SAID ) AND ENGINES BEING RUINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340135June 25, 2010
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. IN ORDER TO GET THE VEHICLE TO START, HE WOULD TURN THE IGNITION TO THE START POSITION AND WAIT FOR 10 MINUTES BEFORE TURNING IT BACK OFF AND THEN ON AGAIN. THE FAILURE RECURS INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339787June 23, 2010
EXTERIOR LIGHTING
TURN SIGNAL CLICKING WHEN NOT ENGAGED, SOMETIMES A PUFF OF SMOKE IS VISIBLE AFRAID THIS IS A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339080June 18, 2010
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE BLINKER AND HAZARD LIGHTS WOULD FAIL INTERMITTENTLY. THE CONTACT STATED THERE WAS A SHORTAGE IN THE SOLDER WIRING FROM BECOMING UN-WELDED FROM THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THERE WERE NO RECALLS AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 150,000. UPDATED 9/13/10 *CN THE CONSUMER STATED THERE WAS A RECALL FOR THE 2000 MODEL, BUT NOT THE 2002. UPDATED 09/15/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331561May 21, 2010
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THE VEHICLE WOULD NOT START DUE TO THE SECURITY SYSTEM FAILING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THE SECURITY PASS LOCK HAD FAILED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT ASSIST DUE TO THE VEHICLES AGE. THE FAILURE AND CURRENT MILEAGES WERE 101,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330469May 14, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE ENGINE ON HIS VEHICLE, AT TIMES, WILL NOT START. THE OWNER STATED THIS IS A SAFETY ISSUE DUE TO NOT BEING ABLE TO MOVE HIS VEHICLE IF NEEDED. THE WEATHER OR THE TEMPERATURE OF THE ENGINE MAKES NO DIFFERENCE. THE VEHICLE WAS TAKEN TO A DEALER BUT THEY CANNOT DIAGNOSE THEY FAILURE. THE FAILURE MILEAGE 19,000. THE CURRENT MILEAGE WAS 39,653. UPDATED 11/03/10. *LJ UPDATED 12/22/10 *BF THE CONSUMER STATED THE PROBLEM WAS THE PASSLOCK SECURITY WAS DEFECTIVE WHICH CAUSED THE VEHICLE NOT TO START. UPDATED 12/30/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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