Pontiac Grand AM Complaints (2003)

325 consumer complaints on file.

#10653434November 7, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED AND THE STEERING AND BRAKES SEIZED. AS A RESULT, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE CRASHED INTO A POLE. NO POLICE REPORT WAS FILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10652745November 5, 2014
ELECTRICAL SYSTEM
I AM THE ORIGINAL OWNER OF THIS CAR AND AFTER MY LEASE ENDED, I PURCHASED IT. AS OF A FEW YEARS AGO, I SIGNED IT OVER TO MY DAUGHTER. AS SHE WAS DRIVING IT, ALL DASH INSTRUMENTS WENT OUT, THEN ON, THEN OFF. SOMETIMES IT WOULDN'T COME ON AT ALL. EVENTUALLY WE DISCOVERED BY BUMPING THE DASH, EVERYTHING WOULD COME ON.AS THIS BECAME A REAL ISSUE, I CALLED AROUND AND WAS TOLD THAT THE DASH INSTRUMENT CLUSTER WAS BAD, SO I PURCHASED A NEW ONE. INSTALLED IT, AND FOUND OUT IT HAPPEN AGAIN. I SENT IT IN FOR REPAIR, GOT IT BACK, RE-INSTALLED IT ONLY TO SEE THE SAME PROBLEM. I THEN PURCHASED A USED ONE,,,,,SAME THING. FINALLY DECIDED THAT IT MIGHT BE THE IGNITION SWITCH. REPLACED IT AND PROBLEM SOLVED. I OPENED UP THE OLD SWITCH AND FOUND IT WAS ALL SHORTED AND CORRODED. MY ISSUE IS THAT OCT. 2014, MY DAUGHTER JUST GOT A LETTER OF THAT DEFECT TO GET REPLACED. ALL THAT TIME SHE WAS DRIVING IT, ANYTHING COULD HAVE HAPPENED NOT TO MENTION ALL THE MONEY AND TIME IT COST ME. 11 YEARS LATER. WHY WAS GM ALOUD TO HIDE THE DEFECTS THAT LONG PUTTING SAFETY OF DRIVERS AND PASSENGERS AT RISK? THEY NEW OF THE PROBLEMS AND IGNORED THEM. I'M PISSED AND RIGHTFULLY SO. I JUST GOT A LETTER ON MY 2005 CADILLAC DEVILLE FOR THE SAME ISSUE, 9 YEARS LATER. ALL GM IGNITION SWITCHES ARE BAD!! WHERE WERE YOU PEOPLE ALL THOSE YEARS AND WHAT TOOK SO LONG TO GET SOMETHING DONE ?? I BLAME YOU TOO. MAYBE YOUR ORGANIZATION NEEDS A SHAKE-UP ALSO. OH, ON MY CADILLAC,THE DEALER JUST REPROGRAMMED SOMETHING AND NEVER CHANGED THE SWITCH AND I WAS TOLD IT WILL BE OK NOW ???? WHAT ??? AND, MY DAUGHTER TRADED IN THE PONTIAC. YOU PEOPLE NEED TO QUIT SLAPPING THESE BIG COMPANIES ON THE WRIST. DON'T TELL ME THAT 9,,,11 YEARS, IT TOOK TO REALIZE A DEFECT. SOMEBODY ALLOWED THIS TO HAPPEN. I AM A FORMER GM EMPLOYEE, RETIRED, 30 YEARS. LET ME TELL YOU HOW SCREWED OVER I GOT BY THEM. ENOUGH SAID,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652355November 4, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652382November 4, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE KEY WOULD NOT TURN OVER INTO THE ON POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INDICATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 238,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652072November 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHEN ATTEMPTING TO START THE VEHICLE, THE KEY WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT FELT THAT THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) WOULD NOT BE A PERMANENT REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652093November 3, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 10-15 MPH, A TRAIN CRASHED INTO THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE FRONT DRIVER SIDE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT PASSENGER AND THE CONTACT SUSTAINED HEAD AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED THAT A RECALL NOTICE FOR THE AIR BAG WAS RECEIVED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10652157November 3, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN CIRCUIT IN THE IGNITION SWITCH AND LOCK CYLINDER. THE VEHICLE WAS REPAIRED BY CONTACT. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 137,072.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652191November 3, 2014
STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND CAUSING THE VEHICLE TO CRASH INTO A GARAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BACK PAIN AND LACERATIONS TO THE ARM, CHEST AND FACE AREA WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10652229November 3, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ALL OF THE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652237November 3, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,078.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651601October 31, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND FAILED TO TURN OVER TO THE ON POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN REPLACED THE IGNITION SWITCH AND THE TUMBLERS. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO DEALER WHO REPLACED THE KEY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651628October 31, 2014
STRUCTURE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THE DASHBOARD DETERIORATED AND THE WINDOW DEFROSTER WAS INOPERABLE. ALSO, THE PASSENGER SIDE AIR BAG COMPARTMENT WAS DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651650October 31, 2014
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
I JUST RECEIVED A LETTER ABOUT A RECALL I PAID FOR LAST YEAR. HOW DO I GO ABOUT GETTING REIMBURSED FOR THIS? ALSO I'M NOTICING MY SIGNAL LIGHTS DON'T WORK UNLESS I HIT THE 4 WAY LIGHTS FOR A COUPLE OF SECONDS, THEN THE SIGNAL LIGHTS WILL WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650932October 29, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE ANTI-THEFT SECURITY LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE IGNITION SWITCH WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648176October 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633819September 16, 2014
ENGINE
04/08 I READ AN ARTICLE IN THE DETROIT FREE PRESS ABOUT GM SETTLING A CALIFORNIA CLASS ACTION LAWSUIT FOR $29 MILLION RELATED TO THEIR LONG LIFE DEX COOLANT LISTING POSSIBLY 1.3 MILLION GM VEHICLES WITH THE POTENTIAL FOR CROSS CONTAMINATION OF OIL & COOLANT DUE TO THEIR DEX COOLANT DISSOLVING THE SILICONE INTAKE MANIFOLD GASKET.OWNING BOTH THIS 03 AND A 99 GRAND AM GT ON THE LIST I CONTACTED PONTIAC CUSTOMER ASSISTANCE TO ASK WHY NO NOTICE WAS GIVEN BUT THEY SIMPLY PLAYED DUMB AND DELAYED AND DEFLECTED MY CONCERNS FOR MONTHS. THEY INSISTED I TAKE MY CARS TO MY LOCAL DEALER AND PAY FOR THE DIAGNOSIS! I RESPONDED I HAVE 29 MILLION REASONS WHY I SHOULDN'T HAVE TO.FINALLY AFTER BEING STONEWALLED FOR MONTHS I TOOK A DAY OFF WORK 11/08 AND TOOK MY 99 TO SOMERSET PONTIAC IN TROY,MI AND AFTER 1ST BEING DENIED ANY FREE INSPECTION THE SERVICE MGR. HAD A MECHANIC COME TO THE WRITE UP AREA,POP THE HOOD,UNSCREW THE OIL CAP REVEALING A BROWN FROTH HE SAID"YEAP YOU HAVE THAT PROBLEM" BUT REFUSED ANY SERVICE UNLESS GM STEPPED UP TO THE PLATE AS THEY HAD PUT UNDISCLOSED SELF IMPOSED LIMITS ON CLAIMS SUCH AS LESS THAN 10 YEARS,70,000 MILES AND A 10/19/08 FILING DEADLINE.THE 03 MET ALL RESTRICTION EXCEPT THE DEADLINE BUT MY ESCALATION TO THE DISTRICT SERVICE MGR.PAID NO DIVIDENDS.WHEN GM WENT INTO BANKRUPTCY I FIGURED NO SENSE KICKING A DEAD HORSE AND PAID TO HAVE THE GASKET REPLACED ON THE 99 AT A COST JUST OVER $800 & HOPED ANNUAL NON DEX COOLANT REPLACEMENTS & REGULAR OIL CHANGES MIGHT AVOID THE SAME PROBLEM IN THE 03 BUT AN OIL CHANGE AT MATTHEW HARGRAEVES CHEVY ON 2/12 DISCOVERED OIL IN THE COOLANT.FURTHER ONLINE SETTLEMENT RESEARCH REVEALED THAT THE BANKRUPTCY COURT FORCED GM TO EXTEND THE CLAIM DEADLINE TO 9/30/09 MAKING MY CLAIM ON THE 03 COMPLETELY VALID.BUT AGAIN MY EFFORTS THRU THE DEALERSHIP,GM CUSTOMER SERVICE & UP TO THE MANAGER OF STRATEGY& REPUTATION FELL ON DEAF EARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633122September 15, 2014
VEHICLE SPEED CONTROL
MY CAR HAS AN IGNITION SWITCH RECALL. IN SAID RECALL IT DESCRIBES THAT IN THE EVENT OF IGNITION SWITCH FAILURE MY AIRBAGS MAY NOT DEPLOY. I HAVE YOUNG CHILDREN IN MY CAR 99% OF THE TIME AND THIS MAKES ME EXTREMELY NERVOUS. I CALLED A NUMBER TO GET A RENTAL CAR UNTIL MINE CAN BE FIXED DUE TO THE FACT NO DEALER HAS THE PARTS AND THEY DON'T KNOW HOW LONG IT WILL BE. THE MAN ON THE PHONE TOLD ME I DIDN'T QUALIFY BECAUSE IT WASN'T THAT BIG A DEAL. I FEEL THAT IT IS A BIG DEAL AND BECAUSE I HAVE CHILDREN AND I SHOULD ENTITLED TO A RENTAL COURTESY OF GM. I AM VERY DISPLEASED AND HOPE THAT THIS SITUATION CAN BE RECTIFIED. I WILL GO TO THE LOCAL NEWS AND EXPRESS MY CONCERN IF SOMETHING IS NOT DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632781September 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE SUFFERED INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000. UPDATED 12/01/14*LJ UPDATED 01/27/15*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10631343September 7, 2014
AIR BAGS, ELECTRICAL SYSTEM
TUESDAY, 24 APR 2007 1500 HOURS AFTER WORKDAY ENDED, I-25 SOUTHBOUND AT COLORADO MILE MARKER 104 RIGHT LANE, WEATHER PARTLY CLOUDY WITH PARTLY WET ROADWAY, THE PONTIAC GRAND AM 2003 I WAS DRIVING AT 55 MPH STARTED FRONT DRIVE SHAKING. THE VEHICLE RAN OFF THE RIGHT SIDE OF THE HIGHWAY AND ROLLED ONE AND ONE-HALF TIMES IN THE BORROW DITCH. UPSIDE DOWN RESTRAINED BY THE SEAT BELT, I NOTICED THE PONTIAC'S AIR BAGS HAD NOT DEPLOYED AND THE ENGINE WAS NOT RUNNING. AFTER UNBUCKLING THE SEATBELT, I, WITH A SCARRED FOREHEAD, CLIMBED THROUGH THE DRIVERS SIDE BROKEN OUT WINDOW AND EXITED THE VEHICLE. THE COLORADO STATE PATROL ARRIVED, INVESTIGATED , HAD THE VEHICLE TOWED TO THE SALVAGE YARD, AND SENT ME TO THE LOCAL HOSPITAL, AN OUTPATIENT FOR THE FOREHEAD SCAR. 3 JULY 2014 NHTSA RECALL 14V400 AND GM RECALL N140350 UNINTENDED KEY ROTATION FOR MY 1999-2005 PONTIAC GRAND AM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10630937September 5, 2014
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED UPON TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ANOTHER SERVICE, THE MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WAS LEAKING FUEL. THE CONTACT HAD NOTICED THAT THE "CHECK ENGINE" WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE CONTACT WAS THEN DRIVING APPROXIMATELY 35 MPH WHEN VEHICLE BEGAN TO SHUDDER. THE CONTACT THEN COASTED OVER TO AN EMERGENCY LANE AND THE ENGINE STALLED. THE ENGINE DID NOT RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE HAD NOT BEEN TAKEN BACK TO A MECHANIC FOR DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER :07E021000(FUEL SYSTEM, OTHER). THE APPROXIMATE FAILURE MILEAGE WAS 155,825.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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