Pontiac Grand AM Complaints (2000)

675 consumer complaints on file.

#745350May 15, 2001
AIR BAGS:FRONTAL
AS A RESULT OF BEING 'CUT OFF', MY VEHICLE SWERVED ON A BUSY INTERSTATE AND ULTIMATELY STRUCK VIRTUALLY HEAD-ON A CONCRETE BARRIER DIVIDING THE N AND S BOUND LANES. I SUFFERED A RIGHT BROKEN WRIST (IN 3 PLACES), MY PASSENGER SUFFERED A CONCUSSION, MY GRANDSON A BROKEN LEG AND MY GRANDDAUGHTER ONLY EMOTIONAL DISTRESS. NEITHER AIRBAG DEPLOYED. IT IS CLEARLY STATED IN THE OWNER'S MANUAL THAT THEY ARE DEPLOY WHEN CRASHING INTO SUCH A BARRIER AT BETWEEN 9-14 MPH.*AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#561190May 14, 2001
VEHICLE SPEED CONTROL, STRUCTURE:BODY:TRUNK LID
CRUISE CONTROL IS INOPERABLE AT TIMES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887566May 7, 2001
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:IGNITION:MODULE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE ACCELERATED, 6 TIMES, APPLIED BRAKES, BUT WOULD NOT STOP VEHICLE. CONSUMER HAS TO SHUT OFF IGNITION. TOOK VEHICLE TO DEALER 6 TIMES, REPLACED COMPUTER TWICE, COULD NOT REMEDY SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887162April 30, 2001
AIR BAGS:FRONTAL
WHILE DRIVING ABOUT 40 MPH CONSUMER WAS INVOLVED IN A HEAD-ON COLLISION IN WHICH NEITHER DRIVER'S NOR PASSENGER'S AIR BAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#744677April 28, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKES, WHEN WET, IN THE RAIN, WILL NOT STOP THE VEHICLE WITHIN A SAFE DISTANCE MUST LIFT BUTT OFF OF THE SEAT PUSHING ON THE BRAKE TO STOP WHEN WET, AND EVEN THEN ANTILOCKS WONT COME ON, BECAUSE THERE IS NOT ENOUGH GRIP. THIS PROBLEM OCCURRED WHEN BRAND NEW, AND CAUSE ME TO HIT A PARKING BLOCK AFTER WASHING MY CAR IN THE NEW 2001 YEAR. I DIDN'T NOT RECOGNIZE THE PROBLEM WAS THAT BAD WHEN WET UNTILL RAIN OF THE NEW YEAR PURSUED. THE BRAKES HAD ALWAYS BEEN STIFF (HARD TO USE). WHILE IT HAS 28,000 MILES ON IT NOW, THE BRAKES WHEN DRY ARE A LITTLE BETTER, PADS ARE HARDLY WORN AT ALL, AND WHEN WET STILL WILL NOT STOP THE CAR..AND EVEN VIBRATES (NOT ABS). *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#744664April 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, FUEL SYSTEM, GASOLINE:DELIVERY
STEERING WHEEL SHAKE OCCURS WHEN BRAKES ARE SLIGHTLY WORN AND BRAKES ARE HOT/ 4-17-2001 AT 12.45PM I CALLED LARRY MILLER PONTIAC IN BOISE FOR A-17-2001 AT 12.45PM I CALLED LARRY MILLER PONTIAC IN BOISE FOR AN APPOINTMENT AFTER IDENTIFYING MYSELF AND MY PROBLEM I WAS HUNG UP ON/ I CALLED PONTIAC CUSTOMER RELATIONS TO REPORT INCIDENT WAS GIVEN A CASE NUMBER C03861319 AND ADVISED TO TAKE CAR TO ANOTHER PONTIAC DEALER FOR REPAIRS/ 4-24-2001 CAR WAS REPAIRED BY LARRY MILLER PONTIAC IN CALDWELL IDAHO/ SO FAR THE STEERING SHAKE IS GONE/ ON 4-25-2001 MY WIFE RETURNED TO LARRY MILLER PONTIAC IN BOISE IDAHO TO OBTAIN A COPY OF THE WARRANTY WORK DONE ON THE FRONT BRAKES/ SHE WAS TOLD THAT THEY HAD ERASED OUR SERVICE HISTORY AND THAT WE WERE NOT WELCOME AGAIN IN THEIR SHOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744138April 16, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744018April 13, 2001
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
IS NOT AN IGNITION SWITCH PROBLEM IS NOT A FUSE PROBLEM. IS NOT A BULB PROBLEM. MAY BE IN WIRING/FLASHER. TURN SIGNALS AND HAZARD FLASHERS QUIT WORKING FOR NO REASON WHEN VEHICLE IS MOVING OR STOPPED. DOES NOT MATTER IF HOT OR COLD OR IF ENGINE IS RUNNUNG OR NOT. WILL BE REFERED TO DEALER FOR WARRANTY EXAM AND REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743503April 4, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES -EXCESSIVE VIBRATION WHEN BRAKES APPLIED - DEALER REPLACE BRAKE PADS AND ROTORS/ ENGINE - RATTLES ON START UP FOR A FEW SECONDS. DEALER FLUSHED ENGINE, SAID CARBON DEPOSITS HAD BUILT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882985March 14, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THERE ARE REPEATED BRAKE PROBLEMS; ROTORS AND PADS HAVE A LOT OF PULSATION IN THEM. VEHICLE HAS HAD THREE SETS OF ROTORS PUT ON AND TWO SETS OF PADS INSTALLED. CONTACTED DEALER, AND DEALER HAS REPLACED ROTORS AND PADS. BUT PROBLEM STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882852March 13, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GAS FUMES WERE FELT INSIDE OF VEHICLE, IT WAS LEAKING INTO ENGINE ALL OVER. VEHICLE WOULD START SHAKING, AND BLUE GRAY SMOKE CAME OUTOF EXHAUST. IT HAPPENED 3 TIMES, EACH TIME FUEL INJECTORS WERE REPLACED. DEALER KEPT VEHICLE 2 WEEKS, AND SAME DAY PICKED UP CONSUMER DROVE 40 MILES AND IT REPEATED SAME THING. 1 MONTH LATER , ENGINE CHECK LIGHT WAS COMING ON. DEALER DID NOT HAVE A REMEDY. CONSUMER HAS GOT GM INVOLVED TO RECTIFY PROBLEM.*AK THE CONSUMER STATES THE VEHICLE WAS AT THE DEALER SERVICE SHOP FOR 34 OR MORE DAYS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742271March 11, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAD THE ORIGINAL ROTORS RESURFACED B/C OF VIBRATION. THE DEALER FINALLY REPLACED THEM, AND NOW I'VE HAD THOSE RESURFACED 2 MORE TIMES. THERE IS DEFINATELY A PROBLEM WHEN YOU'VE HAD A NEW VEH IN THE SHOP 4 TIMES FOR THE SAME COMPLAINT!!!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882234March 6, 2001
SUSPENSION:FRONT
VEHICLE PULLS TO LEFT. VEHICLE HAS BEEN TAKEN INTO DEALER 13 TIMES THIS YEAR. DEALER ADMITTED THERE WAS A PROBLEM, AND WAS GOING TO TAKE VEHICLE BACK. THEY DECIDED THAT NOTHING WAS WRONG WITH IT. THEY HAVE GIVEN MULTIPLE REASONS, BUT NONE HAVE RECTIFIED PROBLEM. TIRES WERE CHANGED AND HAD EXCESSIVE WEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741866March 3, 2001
EXTERIOR LIGHTING:BRAKE LIGHTS
THIS PROBLEM IS REOCCURING AND AND HAS CAUSED ME TO GET TICKETED FOR BURNED OUT BRAKE LAMPS TWICE. ALSO WHEN I AM DRVING I NOTICE THAT PEOPLE WITH THE SAME CAR HAVE BURNED OUT LAMPS TOO. THERE ARE TWO BULBS TO THE ACTUAL BRAKE LIGHT ITSELF AND THEY DON'T BURN OUT AT THE SAME TIME, BUT, WHEN THEY DO BURN OUT THE PLASTIC AT THE BASE OF THE BULB MELTS ON TO THE CONTACT RENEDERING THE BULB USELESS AND ALSO CAUSES DAMAGE TO THE PART LISTED IN THE REPORT WHICH ALSO MEANS THE BRAKE LIGHT IS NOT FUNTIONAL. ANOTHER CONCERN WAS THE AMOUNT OF HEAT GIVEN OFF BY THE BULBS ARE ENOUGH TO BURN SOMEONE BADLY, WHICH ALSO MAY BE THE CAUSE OF THE BASE OF THE BULB MELTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#880615February 15, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE TRAVELING AND WHEN DEPRESSING BRAKE PEDAL VEHICLE PULSATED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559672February 14, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THE FRONT END BRAKES CONTINUALLY PULSATE, CONSUMER HAS BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR RESURFACING AND REPLACEMENT, TSB#00-05-23-002 WAS ISSUED REGARDING THIS PROBLEM WITH THE BRAKE SYSTEM, HOWEVER THE PROBLEMS CONTINUE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740844February 13, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES PULSATE WHEN SLOWING OR STOPPING FROM A HIGH RATE OF SPEED. ROTORS WERE TURNED AT 7,000 MILES AND CHANGED AT ANOTHER DATE. PROBLEM IS OCCURRING FOR THE 3RD TIME NOW. DEALERSHIP WILL NOT HELP ME WITH THE CORRECTION. I WAS TOLD MY WARRANTY WILL ONLY COVER 1 ROTOR CHANGE, BUT THE PROBLEM IS STILL THERE AND I BELIEVE PONTIAC SHOULD STAND BEHIND THEIR PRODUCT AND CORRECT THE ERROR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740680February 9, 2001
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEH STARTED ON FIRE FIRE IN THE ENGINE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#879968February 6, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES FAILED WHEN APPLIED, WOULD OVERHEAT AND CAUGHT FIRE. VEHICLE WOULD STOP. TOOK TO MECHANIC & BRAKE PADS & ROTORS REPLACED. LOWER CONTROL & CALIPER BOOTS HAD BURNED. BRAKES HAVE BEEN REPLACED 3 TIMES FOR SAME PROBLEM. NO INDICATION WHAT WAS CAUSING PROBLEM. [XXX] *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#739771January 22, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES AND ROTORS HAVE BEEN REPLACED 3 TIMES WITHIN 17000 MILES. I NOTICE PROBLEM WHEN I BRAKE AND THE CAR SHAKES UNCONTROLLABLY MAKING IT HARD TO STEER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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