Pontiac Grand AM Complaints (2000)

675 consumer complaints on file.

#10000352December 24, 2002
ELECTRICAL SYSTEM:WIRING
MY CAR HAS ELECTRICAL PROBLEMS. IT STARTED TWO WEEKS AFTER I PURCHASED MY 2000 GRAND AM BRAND NEW. IT STARTED WITH THE CHECK ENGINE SOON LIKE COMING ON AND GIVING A CODE THAT I WAS RUNNING THE CAR WITH THE FUEL CAP OFF. AFTER THE THIRD TIME THEY REALIZED IT IS AN ERROR. THEN THE DOORS STARTED LOCKING THEIRSELVES. I HAVE HAD 3 STEREOS INSTALLED, ALL HAVING ELECTRONIC PROBLEMS AND NOW MY AIRBAG LIGHT KEEPS COMING ON RANDOMLY AND NOT GIVING A CODE WHEN HOOKED UP TO READ IT. NO ONE CAN GIVE ME A STRAIGHT ANSWER. I HAVE BEEN INTO THE DEALER SO MANY TIMES. I HAVE NOW HAD THE CAR 2 1/2 YEARS. THE WARRANTY WILL BE OFF SOON AND THEY STILL CANNOT FIX OR EVEN EXPLAIN MY PROBLEMS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770665December 9, 2002
TIRES
ALL 4 TIRES TREAD SEPARATING FROM TIRE WALL. PURCHASED 10/01 25,000 MILES ON TIRES. TIRES ROTATED EVERY 5000 MILES. BF GOODRICH REFUSED TO REPLACE DEFECTIVE TIRES WITHOUT PRORATING THE TREAD WEAR. TIRE DEALER CONFIRMED THAT THE TIRES ARE DEFECTIVE BUT HANDS ARE TIED BY MANUFACTURER. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770569December 7, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
RESISTOR WHICH CONTROLS VENTILATION INTO CAR INTERIOR BURNED OUT. THIS WAS ALREADY REPLACED BY THE DEALER ONCE UNDER WARRANTY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023474December 2, 2002
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
CONSUMER COMPLAINED ABOUT FUEL GUAGE OROBLEMS, NOT BEEN ACCUARATE. ALSO, WHILE DRIVING VEHICLE DIED WHEN THE FUEL GUAGE INDICATOR WAS STILL SHOWING QUATER OF A TANK. DEALER WAS NOT CONTACTED AT THE TIME OF THIS PHONE CALL. PH THE FUEL LEVEL SENSOR HAD TO BE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770350December 2, 2002
SUSPENSION:FRONT, STRUCTURE:BODY:TRUNK LID, UNKNOWN OR OTHER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE HAD NOTHING BUT PROBLEMS WITH MY 2000 PONTIAC. THE BRAKES HAVE BEEN REPLACED 3 TIMES ROTORS HAVE BEEN REPLACED TWICE. MY HUB CAPS HAD TO BE REPLACED BECAUSE THEY WERE ALL CRACKED. THE BUTTONS ON MY AIR CONDITIONER/STEREO CONTROL ARE STRIPPED. SCREWS FALL OUT BY THE DASH, THE TRUCK IS UNEVEN, WHEN IT IS CLOSED 1 SIDE IS HIGHER THAN THE OTHER, THERE'S A GAP, MY WINDSHIELD WIPER HOSE IS BUSTED IT LEAKS. SEAT BELT COVERS BROKE OFF. MY SIDE MIRRORS ARE DISCONNECTING THEMSELVES. THE DEALER WILL NOT HELP ME. EVERYTIME I'VE GONE UP THERE I LEFT UPSET. THEY DO NOT STAND BEHIND THEIR PRODUCT. I'VE EVEN SENT LETTERS WITH NO RESPONSE. I HAVE A JUNK CAR. IT IS NOT WORTH THE PRICE. I ALSO TOOK IT TO THE DEALER BECAUSE THERE IS A RATTLING UNDER MY HOOD LIKE A MOUNT IS GONE. I TOOK IT AND THEY SAID THEY DID NOT SEE ANYTHING. PONTIAC DOES NOT TAKE THE CUSTOMERS THEY HAVE SERIOUSLY. IT IS REALLY SAD. WHAT AM I TO DO AS A CONSUMER? WHO IS WILLING TO HELP? HOPEFULLY THIS WILL GET THEIR ATTENTION. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023138November 21, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING WHEN BRAKES ARE APPLIED THE BRAKE PEDAL WILL PULSATE AND THE STEERING WHEEL VIBRATES. THE DEALERSHIP CANNOT FIX PROBLEM. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769728November 15, 2002
SUSPENSION:FRONT, TIRES, STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY:BUMPERS, WHEELS
THE TIRES ARE VERY WEAK AND ARE NOT VERY "DURABLE." FROM THE EXPERIENCE I'VE HAD, I DON'T FEEL SAFE WITH THE TIRES AND WHEELS ON MY CAR. EVERY TIME I'M DRIVING SOMEWHERE AND ENCOUNTER EVERYDAY ROAD CONDITIONS, I'M SCARED TO FIND A FLAT, POPPED TIRE; OR BLOWOUT. I'VE HAD THE EXTERIOR BLACK LINING FIXED 2 TIMES AND I'M NOT HAPPY IT IS HAPPENING AGAIN! THE REAR WINDSHIELD WEATHER STRIP IS SEPARATING. THE LOWER BODY MOLD IS COMIING OFF THE BODY AROUND THE ENTIRE VEHICLE. A SUSPENSION COVER PART DOESN'T FIT, HAS BEEN TO DAVE CROSS SERVICE DEPT. WHERE CAR SPENT 4 DAYS AND SAID TO BE REPAIRED, I GOT MY CAR BACK AND IT WAS WORSE THAN WHEN IT WENT THERE. WHOEVER HAS REPLACED THE FRONT BUMPER IS A COMPLETE MORON! IT ISN'T LINED UP WITH THE PROPER THINGS! THE DRIVER SIDE IS LOWER THAN THE PASSENGER SIDE. THE CAR SOUNDS LIKE IT IS GOING TO FALL APART ON A PERFECT ROAD! A LOT OF MONEY HAS BEEN PUT INTO THIS VEHICLE AND IT'S VERY UPSETTING WHEN IT IS TAKEN TO GET FIXED, PAY FOR THAT, GET IT BACK, IT'S STILL NOT RIGHT, TAKE IT BACK AGAIN, PAY, RECIEVE RUDE CUSTOMER SERVICE, THEN IT'S A HALF-A** JOB! THERE'S SO MANY THINGS TO COMMENT ABOUT, BUT THOSE ARE THE TOP SUBJECTS WITH MY CAR. HOPEFULLY, I WILL BE TAKEN SERIOUSLY FOR ONCE. THANK YOU FOR YOUR TIME, IT IS APPRECIATED. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022760November 14, 2002
TIRES
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH A WEAR NOISY ON THE FRONT. DEALER WAS CONTACTED STATED THAT THE VEHICLE HAD PROBLEMS WITH THE TIRES AND NEEDED TO BE REPLACED ALSO IT WOULD NOT PASS THE INSPECTION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769688November 14, 2002
STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TURN SIGNALS FAILED WHILE TAKING CAR FOR SERVICE FOR THE SERVICE ENGINE SOON LIGHT. DRIVERS SIDE FRONT WINDOW ALSO FAILED AT THIS TIME. OCCASIONALLY, HEADLIGHTS WON'T OPERATE ON BRIGHT. DEALER HAS REPLACED WINDOW MOTOR ONCE, MULTI-FUNCTION SWITCH TWICE, AND HAZARD SWITCH TWICE. I STILL ONLY HAVE TURN SIGNALS ABOUT 10 PERCENT OF THE TIME. DRIVERS SIDE WINDOW WILL NOT OPEN. THE STEERING HAS ALSO LOCKED UP ON ONE OCCASION. AT THAT TIME , THE HORN ALSO STARTED BLOWING REPEATEDLY. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769669November 13, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE PEDAL VIBRATION AND STEERING WHEEL SHIMMY AT 17,000 MILES. FRONT ROTORS WARPED AND DEALER REPLACED ROTORS AND BRAKE PADS. PROBLEM REOCCURED AT 28,000 MILES. DEALER FOUND NOTHING WRONG. TOOK CAR TO DEALER AT 31,300 MI. FOR OIL CHANGE AND SAME BRAKING PROBLEM. FRONT ROTORS NEEDED TO BE MACHINED. DID NOT SOLVE THE PROBLEM AT HIGH SPEEDS. RETURNED CAR TO DEALER ONE WEEK LATER AND THEY REPLACED THE FRONT ROTORS AGAIN BUT NOT THE BRAKE PADS AT NO CHARGE. THE SERVICE REP. TOLD ME THAT PONTIAC HAS HAD THIS PROBLEM WITH THE GRAND AM FOR YEARS AND THAT IT IS A DEFECT IN THE WHEEL DESIGN AND ROTOR. I ASKED WHAT WOULD HAPPEN ONCE THE NEW CAR WARRANTY EXPIRES AND WAS TOLD HE DIDN'T KNOW. THEY HAVE MY SERVICE RECORDS ON FILE AND HE HOPED I WOULDN'T HAVE TO PAY FOR FUTURE ROTOR REPLACEMENTS CAUSED BY DEFECTIVE DESIGN BUT COULDN'T SAY FOR SURE. I PURCHASED A NEW CAR SPECIFICALLY SO I WOULDN'T HAVE TO DEAL WITH COSTLY REPAIRS FOR A NUMBER OF YEARS. DEALER SAYS ROTORS HAVE BEEN RE-DESIGNED AND SHOULD BE BETTER. SO FAR THAT HAS NOT PROVED TO BE THE CASE. THIS IS A DESIGN FLAW THAT I BELIEVE THE MANUFACTURER SHOULD CORRECT AND NOT MAKE THE PURCHASER LIABLE FOR REPAIR COSTS ON A DEFECTIVE PART AFTER THE WARRANTY EXPIRES. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022268November 6, 2002
TIRES
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE TIRE. ALSO STATED THAT HAS CALLED THE DEALER AND DEALER STATED THAT THERE IS A PROBLEM WITH THE TIRE SEPARATING THE RIM WICH A CAUSES A ROBBING SOUND WICH IT WILL MAKE IT A DIFECTIVE TIRE. GOODYEAR EAGLE. WICH IS ORIGINAL EQUIPMENT. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768980October 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
I HAVE CHANGED MY VEHICLES BRAKES 2 TIMES SINCE I BOUGHT IT WITH 27000 MILES ON IT. I'VE MET OTHER PEOPLE WITH THE SAME PROBLEM. THE BRAKES GRIND WITH ANY KIND OF STOP. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007474October 10, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PONTIAC HAS BEEN CONTACTED REGARDING THIS. THE DEALER WHICH SOLD ME THE VEHICLE AND MY CURRENT DEALER THAT IS SERVICING THE VEHICLE HAS REPLACED THE BRAKES AND ROTORS SEVERAL TIMES BEYOND A NORMAL RANGE OF NEEDING REPLACEMENT. UNDER WARRANTY, HOWEVER, PONTIAC REFUSED TO PAY FOR THIS AFTER THE WARRANTY EXPIRES, EVEN THOUGH THEY ARE FULLY AWARE OF A PROBLEM WITH THE 2000 PONTIAC GRAND AM BRAKING SYSTEM. THEIR ANSWER IS, IT IS A DESIGN PROBLEM AND HAVE NO FIX FOR THIS! THEY REFUSE TO REIMBURSE ANY COSTS FOR THIS ONCE THE WARRANTY EXPIRES, BUT ADVISED ME TO HOLD ONTO MY RECEIPTS "IN CASE" PONTIAC DECIDES TO DO THINS IN THE FUTURE. THE BRAKE PADS HAVE BEEN REPLACED, ROTORS HAVE BEEN RESURFACED AND REPLACED APPROXIMATELY EVERY 3000-6000 MILES, WHICH IS NOT NORMAL! ANY HELP ON THIS IS GREATLY APPRECIATED! PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768319
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020445October 8, 2002
WHEELS:RIM
THE CONSUMER HEARD A GRINDING NOISE COMING FROM THE RIGHT WHEEL. THE DEALERSHIP IS AWARE OF THE PROBLEM. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019930October 1, 2002
AIR BAGS
CONSUMER STATES THAT WHILE DRIVING VEHICLE WAS INVOLVED ON A SEVERE CAR CRASH AND THE AIR BAGS DID NOT DEPLOYED.DEALER WAS NOT NOTIFIED. NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8018292September 10, 2002
WHEELS
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING WHEELS ARE RUBBING AGAINST TIRES, CAUSING VEHICLE TO VIBRATE. DEALER NOTIFIED.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766892September 9, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567330September 4, 2002
SEATS:FRONT ASSEMBLY:RECLINER, STRUCTURE:BODY:DOOR
THE PASSENGER SEAT LEVER BROKE OFF AND THE SEAT WAS UNABLE TO MOVE FORWARDS AND BACKWARDS. ALSO WHILE DRIVING, THE DRIVER SEAT WAS COLLAPSED. CONSUMER STATED THAT THE DEALER WAS UNWILLING TO FIX THE PROBLEM. THE CONSUMER WANTS A NEW VEHICLE OR REIMBURSEMENT FOR WHAT THE VEHICLE COST. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017749September 3, 2002
EXTERIOR LIGHTING:TURN SIGNAL
TURNING SIGNAL INDICATOR WORKS INTERMITTENTLY. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017425August 28, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE DRIVING VEHICLE LOCKS UP AND STALLS OUT. UNABLE TO START IT BACK UP, AND HESITATES TO CATCH. IT FEELS LIKE IT WAS ABOUT TO START, BUT IT DOESN'T. NEXT DAY VEHICLE WILL NOT START, DOING THE SAME THING.CONTACTED DEALER SEVERAL TIMES, THEY COULD NOT FIND CAUSE. GMC EMPLOYEE SAD THIS WAS A COMMON PROBLEM INVOLVING IGNITION SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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