Pontiac Grand AM Complaints (2000)

675 consumer complaints on file.

#10019135May 22, 2003
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I WAS HAVING MANY PROBLEMS WITH BRAKES AND AIR CONDITIONER. HELLO!!!!!!!!!!!!!!!!!!!COME ON HERE WHAT DOES IT HAVE TO TAKE. I WAS TOLD MY BRAKES ARE THE WAY THEY ARE BECAUSE OF THE DRIVING CONDITIONS AND BECAUSE I LIVE IN AN AREA WHERE THERE ARE HILLS. I WAS READY TO BREAK THE DEALERS KNEE CAPS. WHO DOES HE THINK I AM. STUPID. THE GUY WHO PUT THE BRAKES ON MY CAR TOLD ME THEY MADE THEM TO SMALL FOR THESE CARS ANYWAYS. SO WHO DO I BELIEVE. SOMETHING NEEDS TO BE DONE GM IS RIPPING PEOPLE OFF LEFT AND RIGHT. IT S NOT RIGHT. FOR EXAMPLE I HAVE GOTTEN NEW ROTORS AND BRAKE PADS AT LEAST THREE TIMES. GOT SENT ON MY WAY ONCE AND GOT ROTORS TURNED ONCE. WHAT ELSE DOES GM NEED. WHY ARE THEY STALLING. GOT MY AIR CONDITIONER FIXED ON MAY 13, 2003 FOR LIKE I DON'T KNOW HOW MANY TIMES NOW I HAVE LOST COUNT. ANYWAYS IT IS NOW MAY 22,2003 AND IT DOESN'T WORK. NOW I NEED TO GO BACK TO THE DEALER AGAIN. I THINK ALL THE PEOPLE WHO WORK AT GM NEED TO DRIVE NOTHING BUT ALL OF OUR CARS THAT HAVE THESE BRAKE PROBLEMS AND SEE HOW THEY LIKE IT. PAYING THOUSANDS OF DOLLARS FOR A HUNK OF JUNK. BEWARE DON'T BUY THIS CAR AGAIN AND SOMEONE GET THERE FINGER OUT OF THERE YOU KNOW WHAT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019007May 20, 2003
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
THE TRANSMISSION WAS COMPLETELY REBUILT TWICE IN 2001. THE FIRST TIME I DON'T KNOW THE DATE BUT THE 2ND TIME WAS 12/01. ON MAY 20,03 I TOOK IT TO SUNRISE PONTIAC IN MEMPHIS BECAUSE IT WAS LEAKING TRANSMISSION FLUID. EVEN THOU THE TRANSMISSION HAS BEEN REBUILT TWICE THEY WOULDN'T HONOR THE WARRANTY AND CHARGED ME 350.00 TO FIX THE LEFT TRANSAXLE SEAL WHICH IS WHERE IT WAS LEAKING. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019452May 15, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE CAUGHT FIRE WHILE DRIVING ON THE INTERSTATE. MR SCC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10018626May 13, 2003
ELECTRICAL SYSTEM
THE TURN SIGNALS ONLY WORK SOME OF THE TIME. I CAN TURN THE HAZARDS ON AND THIS FIXES THE PROBLEM MOST TIMES TILL I TRY TO USE THE TURN SIGNALS AGAIN. I TOOK IT TO THE DEALER AND THEY COULDN'T FIND A PROBLEM. MY MECHANIC HAS LOOKED AT IT, WITNESSED THE PROBLEM, BUT CAN'T DETERMINE THE CAUSE. BOTH THE FUSES AND RELAY HAVE BEEN REPLACED TO TRY TO FIX THE PROBLEM. IT SEEMS TO BE WORSE WHEN IT RAINS OR IS DAMP OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018540May 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE BEEN TO THE DEALER MULTIPLE TIMES BECAUSE OF PROBLEMS WITH THE ROTORS. THEY RUST VERY QUICKLY. I PARK MY CAR IN THE DRIVEWAY AT NIGHT AND THE NEXT MORNING, THE ROTORS CAN BE COVERED IN RUST. THIS CAUSES A LARGE AMOUNT OF NOISE WHEN BRAKING. THE DEALER HAS TURNED THE ROTORS MULTIPLE TIMES. THEY EVEN REPLACED THE ROTORS ONCE. UNFORTUNATELY, THEY REPLACE THE ROTORS WITH THE SAME DEFECTIVE PIECE OF EQUIPMENT AND THEY CONTINUE TO RUST. I HAVE DONE PLENTY OF RESEARCH AND THERE ARE NUMEROUS COMPLAINTS FROM PONTIAC GRAND AM OWNERS, BUT GM CLAIMS THAT THERE IS NO PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018308May 6, 2003
SERVICE BRAKES, HYDRAULIC, SUSPENSION, ELECTRICAL SYSTEM
I PURCHASED MY 2000 PONTIAC GRAND AM USED WITH 27000 MILES ON JULY OF 2001. IN OCTOBER OF 2001 I HAD MY FIRST BRAKE JOB, FEBRUARY 2002, JULY 2002, MARCH 2003 BRAKES CHECKED ON 2 OTHER OCCASIONS FOR NOISE. CAR WAS SERVICED IN MARCH 2003 FOR BRAKES AND ALIGNMENT - 5 WEEKS LATER CAR CAUGHT FIRE DRIVING IN TRAFFIC. THE SMOKE WAS COMING FROM UNDER THE HOOD, THE FIRE DEPT. AND POLICE WERE ON THE SCENE IN LESS THAN 10 MINUTES - THE CAR WAS TOTALED. CAUSE IS UNDER INVESTIGATION. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10016943May 2, 2003
AIR BAGS
AIR BAG DID NOT DEPLOY WHEN VEHICLE WENT OFF AN EMBANKMENT. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10016419April 23, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE CARS ANTI-LOCK BRAKE SYSTEM WENT OUT WITHOUT WARNING AND THE FRONT BRAKES LOCKED UP. THE CAR HAD SUFFICIENT BRAKE PADS AND BRAKE FLUID. IT WAS CHECKED AND THERE SEEMED TO BE NOTHING ELSE TO BE WRONG. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10016266April 21, 2003
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:HORN, STRUCTURE:BODY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SEATS:FRONT ASSEMBLY:RECLINER, POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MY CAR HAS BEEN IN THE SHOP REPEATEDLY FOR THE BRAKES GRINDING AND SHAKING WHEN I BRAKE. THE ROTORS HAVE BEEN REPLACED TWICE FOR RUSTING AND WARPING AND THE BRAKES ONCE, UNDER WARRANTY. I HAVE HAD WATER LEAKS, MY DASH HAS BEEN REPLACED FOR WARPING, 2 DOOR PANELS HAVE BEEN REPLACED FOR WARPING. I HAVE 2 MORE THAT NEED TO BE REPLACED, BUT THE DEALERSHIP SAYS "IT'S A COMMON PROBLEM, BUT IT'S NOT COVERED UNDER THE EXTENDED WARRANTY". I HAVE LOTS OF WIND NOISE. A ROTTEN EGG SMELL IN MY CAR WHEN DRIVING IT. I TOOK MY CAR TO THE DEALER LAST WEEK AND THEY REPLACED A GASKET/SEAL FOR A INTAKE GASKET LEAK. I WENT TO PICK UP MY CAR AND IT REEKED OF GASOLINE. THEY KEPT IT ANOTHER DAY AND HAD TO REPLACE MY FUEL REGULATOR. NOW I CANNOT KEEP MY WINDOWS CLOSED BECAUSE THERE IS A ODOR OF GAS IN MY CAR, WHICH CAUSES MY EYES TO BURN AND WATER AND MY THROAT TO BURN. MY HAZARDS/BLINKERS HAVE GONE OUT ONCE ALREADY. TWO OTHER TIMES I HAD IT IN THE SHOP FOR A CLICKING NOISE IN MY DASH AREA AND IT WAS SOMETHING WITH MY HAZARDS THAT HAD TO BE REPLACED. MY PASSENGER SEAT WOULD NOT ADJUST, THEY SAY THEY FIXED IT? THE TRANSMISSION SLIPS ON OCCASION AND THAT HAS BEEN SINCE I TOOK POSSESSION OF THE LEMON. MY HORN QUIT WORKING AND WAS FINALLY FIXED AFTER REPEATEDLY TAKING IT INTO THE DEALER. IT IS HESITANT TO START AT TIMES AND WHEN IT FINALLY STARTS THE FRONT END SHAKES, LIKE THE MOTOR MOUNTS ARE BAD. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10014443April 16, 2003
AIR BAGS
MY HUSBAND WAS IN AN ACCIDENT IN OUR 2000 PONTIAC GRAND AM. THE WHOLE FRONT END WAS SMASHED IN AND RIPPED OFF, THE RIGHT RAIL OF THE CAR WAS PUSHED BACK BEYOND REPAIR, AND EXTENSIVE DAMAGE WAS DONE TO THE BACK OF THE CAR AND NEITHER AIR BAG DEPLOYED. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10014414April 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2000 GRAND AM AND THE ROTORS WERE REPLACED 10000 MILES AGO AND NOW NEED TO BE REPLACED AGAIN. I HAVE SEEN ALL THE COMPLAINTS AND I AM NOT THE ONLY GRAND AM OWNER WITH THIS ISSUE. THE DEALER SAID IT WAS NOT UNDER WARRANTY BEFORE AND NOT UNDER WARRANTY NOW, SO I HAD TO PAY. I CAN NOT AFFORD TO REPLACE THE ROTORS EVERY 10000 MILES. I BELIEVE THIS IS A DEFECT IN THE DESIGN OF THESE ROTORS. NEVER HAD ANY OTHER CAR DO THIS. DEALER SAID MY PROBLEM. WILL NEVER BUY ANOTHER PONTIAC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014364April 14, 2003
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CD PLAYER FAILS TO WORK PROPERLY. UPON INSERTING A COMPACT DISK, THE CD PLAYER WILL REJECT THE COMPACT DISK, AND DISPLAY AN ERROR MESSAGE, "E20." I HAVE USED SEVERAL OTHER CDS TO BE SURE WHETHER IT WAS THE CD PLAYER THAT IS BROKEN, OR THE COMPACT DISK WAS SCRATCHED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015821April 14, 2003
WHEELS:RIM
THE RIMS WERE INCOMPATIBLE WHEN THE TIRE ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014281April 11, 2003
AIR BAGS:FRONTAL
THE CAR THAT CRASHED INTO ME WAS A DEPUTY NOT ON DUTY DISREGARDED A STOP SIGN HIT ME HEAD ON FROM FRONT TO SIDE TOTALING MY VEHICLE, THE AIR BAGS ON EITHER SIDE NEVER DEPLOYED. I SUFFERED FROM MY HIPS BEING OFF LINE AND HAD GONE TO THE CHIROPRACTOR FOR 6 MONTHS.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10013950April 4, 2003
ENGINE AND ENGINE COOLING
PONTIAC GRAND AM 2000 STALLS OUT WHILE DRIVING WITHOUT ANY WARNING, I DON'T EVEN DRIVE THE CAR ON MAJOR HIGHWAYS ANYMORE, ONLY DRIVE ON THE BACK ROADS. THE LAST TIME THIS HAPPENED I WAS LUCKY BUT THIS HAS HAPPENED TOO MANY TIMES, 5 IN ALL AND I AM AFRAID THE NEXT TIME I WON'T BE SO LUCKY AND I WILL HURT NOT ONLY MYSELF BUT ANYONE WHO HAPPENS TO BE BEHIND ME WHEN IT CUTS OUT AT 60 OR 65 MILES AN HOUR. IT WAS ALSO HARD TO START THE CAR AT TIMES AND THE WEATHER HAD NOTHING TO DO WITH IT, AND IT DIDN'T SEEM TO MATTER, HOT, COLD , MUGGY, RAINY, COLD OR DAMP THE COOLANT LIGHT HAD BEEN COMING ON INTERMITTENTLY AND 3 DAYS AFTER I HAD IT IN FOR SERVICE THE CAR STALLED OUT AGAIN AND THE COOLANT LIGHT CAME ON AND STAYED ON, I WAS IN A PARKING LOT SO I WAS SAFE. MY HUSBAND CAME AND FOUND RED GOOEY STUFF IN THE COOLANT RESERVOIR TANK. TOOK BACK IN FOR REPAIRS AND THEY SUPPOSEDLY FIXED A LEAK AND CAN YOU BELIEVE THIS ONE, PUT THE SAME RED STUFF RIGHT BACK IN, DEX-COOL, SO THE PROBLEM IS NOT FIXED. I ALSO FEEL THEY SHOULD HAVE FLUSHED THE SYSTEM SINCE I AM SURE IT WENT ALL THROUGH THE SYSTEM, BUT I AM JUST A WOMAN AND WHAT COULD I KNOW?? THE SERVICE DEPT. ALSO REWORDED EVERY REPAIR I ASKED THEM TO DO, SUCH AS IF I SAID TIRES WERE WEARING UNEVENLY, THEY WORDED IT, CUSTOMER STATES TIRES LOSING PSI. I HAVE ALL OF MY REPAIR ORDERS AND THE LAST ONE I MADE A COPY OF SINCE I SENT IT TO PONTIAC, I HAVE PROOF THIS TIME IN WRITING OF MY WORDING. THIS GRAND AM HAS 19,967 MILES ON IT AND IS 3 YEARS OLD, THIS TELLS YOU JUST HOW OFTEN IT IS DRIVEN. IT IS TOO DANGEROUS TO DRIVE ANY WHERE BUT ON BACK STREETS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015177March 31, 2003
SUSPENSION, STEERING, SERVICE BRAKES, HYDRAULIC, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
SIGNALS NOT WORKING/ GRINDING NOISES HEARD AT ANY SPEED AND WHEN TURNING CORNERS. MR THE BRAKES SQUEAKED WHEN THEY WERE APPLIED, THE LEFT FRONT STRUT WAS REPLACED, THE STEERING ASSEMBLY WAS REPLACED, THE DEFROSTER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013747March 31, 2003
SERVICE BRAKES, HYDRAULIC
SINCE I PURCHASED MY 2000 GRAND AM THE FRONT BRAKES HAVE MADE NOISE. HAVE RECEIVED BRAKE INSPECTIONS AND TOLD ALL OK. I USUALLY GET FREE BRAKE INSPECTION WHEN I GET OIL CHANGED. NOW BRAKES SOUND BAD. TOOK TO AUTO REPAIR SHOP AND WAS TOLD THAT THE CALIPERS WERE LOCKED UP. BRAKE PADS ARE BAD (WORN ON THE INSIDE ONLY) ON THE "RIGHT" FRONT WHEEL ONLY. ALSO THE ROTOR ON THE RIGHT FRONT NEEDS REPLACEMENT. I CALLED THE MANUFACTURER. AND WAS TOLD THAT THE CALIPER WAS STILL COVERED UNDER MY WARRANTY. I WAS TOLD TO TAKE IT TO THE DEALER. TOOK IT TO MY LOCAL CLARKSVILLE IN DEALER AND WAS TOLD THAT THE CALIPER WAS OK. THE ONLY PROBLEM WAS THAT MY BRAKES WERE BAD AND I NEED NEW ROTOR. I TOOK THE AUTO ON FRIDAY. AND THE REPAIRMAN LOOKED AT IT ON MONDAY. HE ADVISED ME THAT HE DID NOT NEED TO TEST DRIVE IT BECAUSE THE CALIPER WAS NOT LOCKED UP "NOW". DEALER REFUSE TO FIX BRAKES UNDER WARRANTY BUT WOULD INSTALL NEW BRAKES AND ROTOR AT MY COST. I TOLD DEALER TO "DO NOTHING" I WILL PICK AUTO UP. WHEN I GOT TO DEALER THEY INFORMED ME THAT THEY INSTALLED NEW PADS AT NO COST BECAUSE AUTO WAS UNSAFE TO DRIVE. DEALER REFUSED TO GIVE ME OLD PADS. THE REPAIR SHOP I ORIGINALLY TOOK IT TO KEN TOWERY TOLD ME THAT WHEN THE CALIPER LOCKS UP IT CAN CAUSE THE PADS AND ROTOR TO GO BAD. AND SINCE HE SAW THAT THE INSIDE OF THE PAD ON THE RIGHT FRONT WAS ONLY WORN ON THE INSIDE INDICATED THAT THIS IS MORE THAN LIKELY WHAT HAPPENED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013646March 29, 2003
TIRES
I OWN A 2000 PONTIAC GRAND AM GT, AND I AM COMPLETELY FRUSTRATED WITH THE LACK OF RESPONSE TO ALL OF THE GRAND AM'S PROBLEMS. THERE IS A GRINDING/RUBBING NOISE COMING FROM THE FRONT OF CAR. I WAS TOLD IT NEEDED NEW ROTORS AND PADS....WELL I HAVE DONE THAT TWICE NOW WITHIN THE LAST 4 MONTHS, AND STILL THE NOISE IS THERE. THEN I WAS TOLD IT WAS THE TRANSMISSION....REPLACED THAT AND THE NOISE IS STILL THERE. NOW I HAVE FOUND OUT BY ALL OF THE OTHER HUNDREDS OF COMPLAINTS ON THIS CAR THAT THE NOISE IS MORE THAN LIKELY FAULTY GOODYEAR TIRES. WHEN I CALLED LOCAL PONTIAC DEALER THEY TOLD ME THAT THERE WAS NOTHING THAT COULD DO WITHOUT CHARGE BECAUSE OF NO RECALL ON THE TIRES. I AM TO MY BOILING POINT WITH THIS CAR AND SOMETHING HAS GOT TO BE DONE BY PONTIAC. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013600March 28, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PONTIAC GRAND AM YEAR 2000 WAS BROUGHT TO DEALER FOR GRINDING AND FRONT END VIBRATION AT 9000 MILES ,21000 AND RECENTLY AT 28515 THE FIRST TIME ROTORS AND BRAKES REPLACED AT NO CHARGE ,THE SECOND TIME RESURFACED ROTORS AND BRAKES WERE ALSO NO CHARGE, STILL UNDER WARRANTY THE BRAKES ARE KNOW CONSIDERED A WEAR ITEM AND I WAS CHARGED $321. FOR BRAKES WHICH ARE OBVIOUSLY DEFECTIVE ALONG WITH ROTORS THAT WARP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011049March 26, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHIFTS HARD INTO SECOND GEAR THEN TRANSMISSION SLIPS WHILE IN SECOND GEAR. PROGRESSIVELY GETTING WORSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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