Pontiac Grand AM Complaints (2002)

395 consumer complaints on file.

#10146312December 28, 2005
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, SERVICE BRAKES, HYDRAULIC
BOUGHT THE CAR IN 03 HAD 30000 MILES ON IT. RAN GREAT, LOVED THE POWER... THEN ABOUT 6 MONTHS LATER(36,000) IT STARTED.. FIRST WAS THE BRAKE PADS, REPLACED THOSE, FOUND OUT THAT THE PADS HAD BEEN INSTALLED INCORRECTLY, THUS WORE THE ROTORS. REPLACED THE ROTORS. HEARD THE CLICKING SOUND FROM UNDER THE DASH, TOOK CAR TO ELECTRICIAN, REPLACED THE RELAY.... 1 YEAR LATER, HEARD GRINDING FROM FRONT WHEELS, AGAIN.... FOUND OUT THE CALIPERS WERE STUCK AT FULL BRAKE, SO THE PADS, ROTORS AND CALIPERS NEEDED TO BE REPLACED. HAD THE CAR STALL AS IF IT WERE OUT OF GAS.... COULD NOT RESTART, HAD TO LEAVE UNTIL MORNING(IT WAS 3:00 AM AT THE TIME), CAR RESTARTED JUST FINE IN MORNING, STILL DON'T KNOW WHAT THAT WAS ALL ABOUT. NOW RADIO ANTENNA WENT OUT, CD PLAYER SKIPS LIKE I AM RUNNING OVER SPEED BUMPS ALL THE TIME. ALSO BACK SPEAKERS WENT OUT.. INVESTIGATED AND FOUND THAT THE METAL ON THE SPEAKERS WAS INSTALLED TOUCHING THE FRAME IN THE BACK WINDOW, CAUSING THEM TO SHORT OUT... NOW CAR IS SURGING AT NORMAL SPEEDS, SUSPECT BAD FUEL PUMP.. AND ONCE AGAIN THE LICKING IS BACK AGAIN. GM HAS PAID $0 FOR REPAIRS. THEY SAY IT IS NOT THEIR FAULT... FUNNY, I DID NOT INSTALL THESE THINGS AND THEY ARE APPARENTLY PROBLEMS THAT GM HAS BEEN HAVING. I LOVE(RATHER LOVED) GM. I HAVE ALWAYS KNOWN THEM TO BE RELIABLE AND STURDY. THIS CAR HAS TAUGHT ME OTHERWISE. I CAN NOW SEE THE DIRECTION THAT GM IS GOING AND I WILL NEVER BUY A GM VEHICLE AGAIN. IF ANYONE HAS ANY OTHER PROBLEMS WITH THEIR CARS THEY CAN NOT FIGURE OUT, LET ME KNOW. I HAVE BEEN THROUGH THIS CAR ABOUT A 100 TIMES AND KNOW WHAT I AM LOOKING FOR. HOPING GM WAKES UP AND MAKES QUALITY CARS AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146065December 26, 2005
ELECTRICAL SYSTEM
I OWN A 2002 PONTIAC GRAND AM SE 1. I HAVE BEEN HAVING PROBLEMS WITH THE PASS LOCK SYSTEM. THE SECURITY LIGHT COMES ON IN THE CAR, AND EVENTUALLY THE CAR HAS PROBLEMS STARTING. THE ENGINE CRANKS BUT THE CAR WILL NOT START. I HAVE BEEN STRANDED BECAUSE OF THIS PROBLEM AND THERE IS NO RECALL ON IT. I BELIEVE THAT THIS PROBLEM COULD CREATE PARTICULARLY UNSAFE SITUATIONS, AND SHOULD BE RECALLED. MANY PEOPLE HAVE BEEN HAVING PROBLEMS WITH THE PASS LOCK SYSTEMS IN 2002 PONTIAC GRAND AMS. I HAVE LOOKED AT THE FORUMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145290December 15, 2005
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
I HAD TO HAVE THE MULTI-FUNCTION SWITCH ON MY 2002 PONTIAC GRAND AM REPLACED AT A COST OF $323.00. THE SWITCH KEPT CLICKING, EVEN WHEN THE TURN SIGNALS AND HAZARD LIGHTS WERE NOT IN USE. I WAS TOLD THAT THE SWITCH WOULD ULTIMATELY FAIL, LEAVING ME WITH NO TURN SIGNAL OR HAZARD LIGHT FUNCTION. THIS WAS A RECALL ITEM ON BOTH THE 2000 AND 2001 GRAND AMS. OBVIOUSLY, THE PROBLEM WAS NOT SOLVED IN THE 2002 MODEL, BUT SINCE THAT MODEL YEAR IS NOT PART OF THE RECALL, I HAD TO PAY FOR THE REPAIR OUT OF MY OWN POCKET. DOES THIS SEEM RIGHT TO YOU?. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144091November 30, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
THE IGNITION SYSTEM HAS A DEVICE CALLED PASSLOCK, WHICH IS SUPPOSED TO DISABLE THE FUEL PUMP IN THE EVENT THAT SOMEONE IS TRYING TO STEAL YOUR CAR. HOWEVER, THE '02 GRAND AM IS NOT ALWAYS GIVEN ENCODED KEYS, BUT THE SYSTEM IS STILL ACTIVE. THE CAR CAN BE DISABLED FOR 10 MINUTES, AWAITING THE SYSTEM TO RESET ITSELF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143858November 28, 2005
EXTERIOR LIGHTING:BACK UP LIGHTS
BACK UP LIGHTS STARTED WORKING INTERMITTENTLY APPROXIMATELY TWO MONTHS AGO, AND NOW FAIL TO COME ON AT ALL. THIS CONSTITUTES A HAZARD WHEN MOVING VEHICLE IN REVERSE FROM PARKING SPACES. IN THAT OTHER DRIVERS ARE NOT AWARE OF YOUR INTENTIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143682November 26, 2005
EXTERIOR LIGHTING:TURN SIGNAL, SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE PURCHASE A 2002 PONTIAC GRAND AM SE IN JULY OF 2005 FROM CHAMPION CHEVROLET IN BRIGHTON MICHIGAN, WE HAD IT IN TO DEALER WITHIN THE FIRST FEW WEEKS OF OWNING IT, WHICH THEY DIDN'T REPAIR THAT DAY BECAUSE WHAT NEEDED TO BE DONE WOULD TAKE TO LONG SO IT WAS TAKEN IN THE FOLLOWING SAT. HAD THE ABS,TRAC CONTROL AND THE SERVICE ENGINE SOON SENSOR WAS REPLACED AND THERE WAS A NOISE UNDER THE FRONT DRIVERS SIDE WHICH WAS FIXED BUT CAME BACK A WEEK LATER THEY TOLD US THAT THE NOISE WAS NORMAL, I DON'T BELIEVE THIS AS NONE OF OUR OTHER CARS MAKE THIS NOISE NOT EVEN OUR CHEVY PICKUP TRUCK. WE ALSO HAD IT BACK IN AGAIN FOR THE SENSORS FOR THE ABS, TRAC CONTROL AND THE SERVICE ENGINE LIGHT THAT KEEPS COMING ON. WE CONT'D TO HAVE THIS PROBLEM AND STILL DON'T HAVE IT FIXED. WHEN THE LIGHTS COME ON I DON'T HAVE MY ABS BRAKES ANYMORE AND NO TRAC CONTROL. MY BLINKERS ALSO HAVE BEEN GIVING ME A PROBLEM AS SOMETIMES THEY WORK AND OTHER TIMES THEY DON'T. MOST OF THE TIME I CAN GET THEM TO WORK IF I PUT MY HAZARD LIGHTS ON FOR A FEW MINS. BUT I SHOULD NOT HAVE TO. I HAVE BEEN A GM PERSON ALL MY LIFE AS MY DAD HAS WORKED FOR GM FOR 35 SOMETHING YRS. BUT THEY NEED TO FIXS THESE PROBLEMS AS IT IS UNSAFE FOR ME, MY CHILDREN, MY HUSBAND OR WHOEVER ELSE MAYBE IN THE CAR AND THE OTHER DRIVERS ON THE ROAD ESPECIALLY HERE IN MICHIGAN WITH SNOWY AND ICY ROADS. I ALSO HAVE READ SOME OF THE OTHER COMPLAINTS HERE AND IT SEEMS THAT THERE ARE A LOT OF OTHER PEOPLE HAVING THE SAME PROBLEMS. I WAS ALSO TOLD TODAY WHILE GETTING MY OIL CHANGE DONE THAT THERE IS A PROBLEM WITH THE DEXCOOL IN THIS CAR TOO. I DID LOOK AROUND ON THE NET AND NOTICE THAT THERE SEEMS TO BE A LOT OF PEOPLE HAVING THIS PROBLEM. I HAVE NOT HAD THIS PROBLEM YET AS I ONLY HAVE 50,000 MILES ON MY CAR BUT SOME OF THE SIGNS THAT PEOPLE ARE TALKING ABOUT I HAVE NOTICE SO IT WILL GO INTO A DEALER TO HAVE IT CHECKED AND I WILL BE KEEPING MY INVOICES AS I HOPE GM DOES THE RIGHT THING AND TAKES CARE OF THIS PROBLEM TO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143302November 21, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
DT: CONSUMERS DAUGHTER WENT TO START THE VEHICLE AND IT WOULD NOT START. THE VEHICLE TURNED OVER BUT DID NOT START. THE INDICATOR LIGHT FOR THE THEFT SYSTEM WAS ON. SHE HAD THE VEHICLE TOWED HOME. HAD TO TURN THE VEHICLE OFF, PUT IT IN THE ON POSITION FOR TEN MINUTES, THEN SHUT IT OFF, THEN ATTEMPTED TO RESTART THE VEHICLE. IN THE OWNER'S MANUAL THIS WAS WHAT IT RECOMMENDED TO DO IN ORDER TO BYPASS THE THEFT SYSTEM. THE DEALER HAS NOT CHECKED THIS VEHICLE. *AK UPDATED 12/07/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142942November 16, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I HAVE A 2002 PONTIAC GRAND AM - APPROXIMATELY 50,000 MILES - ABOUT A MONTH AGO, THERE BEGAN A LOUD CLICKING NOISE COMING FROM THE DASHBOARD (IT SOUNDS LIKE THE TURN SIGNAL IS ON) - IT CLICKS CONSTANTLY, SOMETIMES REAL FAST AND OTHER TIMES, SLOWER. I HAVE READ MANY COMPLAINTS, BUT HAVE FOUND NO RECALLS YET. I RECENTLY HAD AN OIL CHANGE AND THE MANAGER TOLD ME HIS WIFE'S 2002 GRAND AM HAD THE SAME PROBLEM AND HE FOUND OUT THERE MAY BE A RECALL ISSUED. I WOULD LIKE TO WHEN THERE IS GOING TO BE A RECALL ON THIS ISSUE OR HOW I CAN GET THIS RESOLVED. IS THE DEALER RESPONSIBLE FOR THIS SEEING THAT MY WARRANTY HAS NOW EXPIRED? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142515November 12, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
2002 PONTIAC GRAND AM GT PASSLOCK FAILS AND CAUSED CAR NOT TO START. CAR NOT ABLE TO START UNTIL COMPLETE A 30 MINUTE RESET PROCESS. COULD BE VERY RANDOM, AND THEREFORE DANGEROUS PROBLEM FOR GM CAR USERS. I HAVE READ COUNTLESS SIMILAR COMPLAINTS ON THE INTERNET AND THINK THE GM AND PONTIAC SHOULD TAKE IMMEDIATE ACTION BEFORE THIS SYSTEMATIC PROBLEMS CAUSES A TRAGEDY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142478November 11, 2005
ELECTRICAL SYSTEM:IGNITION
CAR WAS AT GAS STATION AND WOULDN'T START. HAD IT TOWED TO SHOP AND THEY SAID THE PASSLOCK CODE FAILED. THEY STATED THE IGNITION SWITCH AND THE IGNITION LOCK CYLINDER NEEDS REPLACED. WELL I REPLACED THE SWITCH AND NOTHING. SO I CALLED A DEALER AND THEY STATED THAT THE SENSOR IN THE LOCK CYLINDER HAS WENT OUT AND NEEDED REPLACED. SO I HAVE ORDERED THE LOCK CYLINDER IT WAS 160.11,THE SWITCH WAS 60.00 DOLLARS. THE SHOP WANTED 900.00 DOLLARS TO REPAIR,ILL DO IT MYSELF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141940November 7, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
TURN SIGNALS AND FLASHERS DO NOT WORK INTERMITTENTLY. THEY DON'T WORK MORE OFTEN THEN THEY DO. THE DEALERSHIP COULD NOT DUPLICATE (DON'T THINK THEY REALLY TRIED) I AM CONCERNED THAT WHEN I REALLY NEED THE HAZARD FLASHERS THEY WONT WORK, IT IS DANGEROUS TO NOT USE BLINKERS AND HAND SIGNALS ARE HARDER TO SEE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141151October 28, 2005
EXTERIOR LIGHTING:TURN SIGNAL
I HAVE A 2002 PONTIAC GRAND AM IN WHICH THE BLINKER CONTINUES TO BLINK AFTER IT OIS TURNED OFF. THE DASH DOESN'T LIGHT UP, HOWEVER THE BLINKING SOUND IS A VERY FAST CONTINUOUS BLINK AND I TOOK IT TO THE DEALER TO GET FIXED AND THEY WERE GOING TO CHARGE ME $500 TO FIX IT. THEY ALSO INFORMED ME THAT THIS WAS A RECALL ON PREVIOUS MODELS, AND THERE WAS NO RECALL YET FOR THE 2002 MODEL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139993October 17, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
DT: 2002 PONTIAC GRAND AM. THE HAZARD WARNING LIGHTS AND TURN SIGNAL LIGHTS WERE NOT WORKING. THE CONSUMER STATED THEY CAME ON AND WENT OFF AND THEY GOT STUCK. THE VEHICLE WAS LOOKED AT IN APRIL 2005 TO SEE WHY THIS WAS OCCURRING. AT THAT TIME, NOTHING WAS FOUND WRONG WITH THE VEHICLE. WHEN THE CONSUMER CALLED PONTIAC, THEY STATED THERE WAS NO A RECALL. THE BULBS HAVE BEEN REPLACED. THE CONSUMER STATED SHE MUST HIT THE HAZARD SWITCH FOR THE LIGHTS TO WORK, SOMETIMES THIS DOES NOT WORK EITHER.*AK UPDATED 11/16/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139630October 13, 2005
EXTERIOR LIGHTING:TURN SIGNAL
I HAVE A 2002 PONTIAC GRAND AM AND AM EXPERIENCING PROBLEMS WITH MY TURN INDICATORS. I SEE SEVERAL OTHER COMPLAINTS HAVE BEEN FILED FOR THE SAME ISSUE AND THAT YOU ARE INVESTIGATING FOR A POSSIBLE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138904October 6, 2005
EXTERIOR LIGHTING:TURN SIGNAL
DT: 2002 PONTIAC GRAND AM. THE CONSUMER STATED THE TURN SIGNALS WORKED INTERMITTENTLY. THE PROBLEM OCCURRED FOR A MONTH OR SO. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP, AND NO ONE HAS LOOKED AT THE VEHICLE FOR THIS PROBLEM. THE CONSUMER HAS DONE NOTHING TO CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138910October 6, 2005
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
DT: THE CONTACT REPORTED THAT THE TURN SIGNAL WAS MAKING A CLICKING SOUND WHEN THE TURN SIGNAL WAS NOT BEING USED. THE LOCAL MECHANIC TOLD THE CONTACT THAT THE TURN SIGNAL COULD BE A FIRE HAZARD. THE VEHICLE IS A 2002 , PONTIAC GRAND AM. THE CONTACT HAD THE PROBLEM REPAIRED. GENERAL MOTORS WAS CALLED, AND THEY SAID THAT IF THERE WAS A RECALL THEY WOULD REIMBURSE THE CONTACT. THIS HAS BEEN A PROBLEM FOR A YEAR, AND INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138952October 6, 2005
EXTERIOR LIGHTING:TURN SIGNAL
WHILE DRIVING DOWN THE ROAD THERE IS A CLICKING SOUND COMING FROM THE DASH. THIS SOUNDS LIKE A BLINKER BUT THE BLINKER IS NOT ON. I HAVE HEARD SEVERAL THINGS ABOUT THIS DEFECT AND WONDERED WHY THERE ISN'T A RECALL? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138421October 4, 2005
ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
I HAVE BEEN HAVING TROUBLE WITH MY TURN SIGNALS ON MY 2002 PONTIAC GRAND AM. WHEN I USE MY SIGNALS, AFTER IT CLICKS OFF, IT STILL CLICKS AND ON 2 OCCASIONS THERE WAS SMOKE THAT CAME OUT OF MY STEERING WHEEL. MY HUSBAND AND I HAVE BROUGHT THE CAR TO THE DEALERSHIP ON A SEPARATE OCCASION, AND AFTER EXPLAINING WHAT WAS WRONG WITH THE CAR (THAT IS STILL UNDER GM WARRANTY) THEY TOLD US THAT WE STILL HAD TO PAY FOR A DIAGNOSTIC TEST. I KNOW OF AT LEAST 3 OTHER PEOPLE WITH THE SAME YEAR AND MODEL CAR AS I AND THEY HAVE HAD THE SAME PROBLEM. I WAS INFORMED FROM MY MECHANIC THAT IF THE WIRING WORK IS NOT DONE SOON, THERE WILL MOST DEFINITELY BE A FIRE. I DON'T FEEL THAT I AS A CONSUMER AND WITH IT STILL BEING UNDER WARRANTY, SHOULD HAVE TO PAY OUT OF MY POCKET FOR REPAIRS THAT ARE CLEARLY THE MANUFACTURER'S FAULT. THIS DEFECT RISKS THE LIVES OF MY CHILDREN AS WELL AS MYSELF AND ANYONE ELSE WHO RIDES IN MY VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134424August 28, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE SHIFTER NEEDS TO BE REPLACED ON A CAR WITH 36000 MILES AND ALSO BOTH WINDOW REGULATORS NEED REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134000August 23, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
IN 2003 I HAD THE EXHAUST MANIFOLD REPLACED BECAUSE THE CAR WAS LEAKING ANTI FREEZE. SHORT TIME LATER I HAD THE ENTIRE EXHAUST SYSTEM REPLACED BECAUSE ANTI FREEZE GOT INTO THE EXHAUST SYSTEM AND ENGINE WAS BURNING TOO HOT INTO THE CATALYTIC CONVERTER. THIS PLUGGED THE CONVERTER CAUSING THE CAR TO LOSE POWER SINCE THERE WAS NO WHERE FOR THE EXHAUST TO GO. WORK WAS COVERED BY WARRANTY/WORK COMPLETED IN CALIFORNIA. I WAS TOLD THAT THE VERY MINUTE I SMELL THE ROTTEN EGG SMELL THAT THIS WOULD MEAN THAT THE EXHAUST MANIFOLD SEAL WAS LEAKING AGAIN. 8/2005...JUST HAD THE EXHAUST MANIFOLD SEAL REPLACED FOR SECONT TIME. CAR IS NOW AT 85K. HAVE EXTENDED WARRANTY TOO 100K. I HAD THE CAR OUT FOR A WEEK AND AGAIN THE SMELL IS BACK. I SEE FROM THIS SITE THAT THERE ARE MANY OF US OUT THERE THAT HAVE SUFFERED THE SAME PROBLEM. IF THE PROBLEM IS RECURRING THEN GM SHOULD HAVE TO PAY TO FIX IT EVEN AFTER THE EXTENDED WARRANTY PERIOD. 8/2005...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Pontiac Grand AM