Pontiac Grand AM Complaints (2002)

395 consumer complaints on file.

#10188532April 22, 2007
WHEELS:RIM
RIMS ON 2002 PONTIAC GRAND AM HAVE THE CHROME PEELING CAUSING A POOR SEAL AND AIR TO LEAK FROM TIRES. TIRE SERVICE CENTER HAD STACKS OF THESE RIMS IN THE BACK FROM PEOPLE WHO HAVE HAD TO REPLACE ALL 4 RIMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188452April 20, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
REPEATED PASSLOCK FAILURE ON 2002 PONTIAC GRAND AM. HAVE HAD TO HAVE TOWED 3 TIMES TO HAVE RESET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188396April 19, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
4 TIMES NOW MY 2002 PONTIAC GRAND AM 2.2LTR, 4DR CAR HAS NOT STARTED. I WILL HAVE IT TOWED AND ONCE IT GETS TO THE DEALERSHIP, IT STARTS. THIS HAS LEFT ME STRANDED 4 TIMES NOW, AND HAVING TO PAY FOR TOWING AND DIAGNOSTICS TESTS RUN. THIS LAST TIME, I ALMOST PAID FOR A NEW FUEL PUMP, THEN IT STARTED WORKING. I RECENTLY FOUND OUT THAT THIS IS HAPPENING TO A LOT OF THIS MODEL OF CARS, AND THAT IS HAS TO DO WITH THE PASSLOCK ANTI THEFT SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188222April 18, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
MY DAUGHTER ATTEMPTED TO START THE 2002 GRAND AM ON THIS DATE AND THE VEHICLE TURNED OVER BUT DID NOT START , SECOND INSTANCE. THE INDICATOR LIGHT FOR THE SECURITY SYSTEM WAS ON. I CHECKED THE VEHICLE FOR SEVERAL THINGS, INCLUDING RECHARGING THE BATTERY THERE WAS ENOUGH POWER TO THE STARTER. NOTHING WORKED. I THEN CHECKED SEVERAL INTERNET SITES AND LEARNED THAT SEVERAL OTHER GRAND AM OWNERS WERE HAVING THE SAME PROBLEM. LEARNED OF A PROCEEDURE TO RESET THE SECURITY PASSL OCK BY TURNING THE KEY TO ON"FOR 10+ MINUTES, TURNING IT TO OFF, AND THEN STARTING. PLEASE NOTE THAT THIS VEHICLE WAS PURCHASED USED IN NOVEMBER OF 2006 FROM A DEALER, AND NO ISSUES WERE FOUND WITH THE VEHICLE AT THAT TIME. WE ALSO ONLY RECEIVED ONE KEY FOR THE VEHICLE, AND IT WASAN UNCODED FACTORY KEY THAT SO OFTEN IS ISSUED WITH THE VEHICLES FROM THE FACTORY. ALSO, OUR VEHICLE DOES NOT HAVE REMOTE ENTRY INSTALLED AS IS USUALLY THE CASE WITH THIS ISSUE. FOR NOW, THE VEHICLE IS RUNNING, BUT I AM CONCERNED THAT MY 17-YR OLD DAUGHTER WILL BE DRIVING DOWN THE ROAD, AND THE VEHICLE WILL QUIT RUNNING AND SHE WILL BE UNABLE TO CONTROL THE CAR, (POWER STEERING/BRAKES/ETC, AND HER SAFETY WILL BE JEOPARDIZED. GM NEEDS TO CORRECT THIS PROBLEM BEFORE SOMEONE IS SERIOULY INJURED OR KILLED, SINCE THEY ENGINEERED THIS REDICULOUS FUCNTION ON THIESE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187531April 10, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
PONTIAC GRAND AM WAS PURCHASED IN MAY 2006, SECOND OWNER, FROM A DEALERSHIP IN EDMONTON, ALBERTA. WAS NOT INFORMED OF ANY PROBLEMS WITH THE CAR. ONE DAY AFTER WE PUT GAS IN THE CAR, ONCE WE RETURNED TO THE CAR , THE SECURITY LIGHT WAS FLASHING AND THE CAR WOULD NOT START. WE READ THE MANUAL, DID WHAT IT SUGGESTED WITH THE GAS CAP AND SO FORTH. STILL WOULD NOT START. WE PUSHED IT TO A SECURE PLACE, CALLED A TOW TRUCK COMPANY, AND HAD IT DELIVERED RIGHT TO THE DEALERSHIP. NOW KEEP IN MIND, THIS WAS ONLY ABOUT 3 MONTHS FROM PURCHASE. THE MECHANIC STATED THAT THE COMPUTER NEEDED TO BE REPLACED, THAT WAS DONE AT NO CHARGE TO US. IT STARTED TO DO THE SAME THING IN THE CAR DEALERSHIPS PARKING LOT, THE SECURITY LIGHT STARTED FLASHING AND WOULD NOT START. WE WERE TOLD TO DO THE 10 MINUTE PROCEDURE, AND THEN IT DID START. YOU COULD TELL THEY HAD NO IDEA WHAT THE PROBLEM WAS. WE WERE TOLD THAT IF THE PROBLEM HAPPENED AGAIN TO CALL. BUT THIS TIME OUT OF OUR POCKETS, WHICH WE COULD NOT AFFORD. THE SECURITY LIGHT NOW STAYED ON ALL THE TIME. WE HAD IT HOOKED UP TO THE COMPUTER TO ANALYZE THE PROBLEM, NO CODES CAME UP, BASICALLY NO PROBLEM. I REALLY THINK THAT GM SHOULD DO SOMETHING ABOUT THIS PROBLEM BECAUSE AS WE SPEAK TO OTHERS THEY HAD THE SAME PROBLEMS. IT MAKES ME WONDER WHY I LOVE GM VEHICLES AT THIS POINT. THERE ARE LOTS TO CHOICE FROM DEALERSHIPS, SO I WOULD SUGGEST THAT THEY DO SOMETHING BEFORE THEY RUIN THE TRUST OF THEIR CUSTOMERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187029April 4, 2007
ELECTRICAL SYSTEM
ORIGINALLY I NOTICED THE SECURITY LIGHT CAME ON WHILE DRIVING EVERY ONCE IN A WHILE. TODAY I TRIED TO START THE CAR AND NO CRANKING AT ALL. WAITED 10 MINS WITH THE KEY IN ACC POSITION, THEN CAR STARTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187074April 4, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE A 2002 PONTIAC GRAND AM. I BOUGHT THE CAR ONE YEAR AGO. THE CAR NOW HAS 38,000 MILES ON IT. A FEW MONTHS BACK, THE CAR STARTED DOING THIS THING WHERE SOMETIMES IT WOULD START, OTHER TIMES IT WOULD NOT. I WAS LEFT STRANDED WITH MY SON IN THE CAR NUMEROUS TIMES. BUT, WHEN I WOULD GET THE CAR TOWED TO GET FIXED SOMEWHERE, THE CAR WOULD START RIGHT UP. FINALLY AFTER WEEKS OF FRUSTRATION, THE LOCALE PONTIAC DEALERSHIP REPLACED MY PASSLOCK MODULE. THE CAR HAS BEEN STARTING SINCE. BUT NOW THERE IS ANOTHER PROBLEM. THE CAR IS OVERHEATING. I HAVE HAD IT IN AND OUT OF THE SHOP THREE TIMES NOW, GETTING DIFFERENT THINGS DONE, AND IT IS STILL OVERHEATING. THIS CAR IS JUST ONE PROBLEM AFTER ANOTHER. I HAVE SPENT A TOTAL OF 2000 ON REPAIRS, TOWS, AND CAR RENTALS. THE EXTENDED WARRANTY HASN'T PAID A PENNY,(AND IT'S SUPPOSED TO BE THE BEST YOU CAN GET), AND I AM NOW OUT OF MONEY, CAN'T DRIVE MY CAR, AND STILL HAVE 3 YEARS OF 325.00 A MONTH CAR PAYMENTS. I AM VERY DISAPPOINTED WITH PONTIAC. I WILL NEVER BUY ANOTHER PONTIAC PRODUCT. THEY ARE EXTREMELY UNRELIABLE. I AM NOT THE ONLY ONE HAVING THESE PROBLEMS EITHER. THERE IS A WEBSITE, (EDMUNDS.COM,) WHERE YOU CAN READ ABOUT ALL THE OTHER PEOPLE WITH GRAND AM'S, HAVING THE SAME PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186548March 30, 2007
ENGINE AND ENGINE COOLING:ENGINE
MY WIFE AND CHILDREN WERE DRIVING ON THE AUTOBAHN AND THE ENGINE DIED. SHE WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE ENGINE WOULD NOT START AND SHE HAD IT TOWED TO AN AUTHORIZED SERVICE CENTER. THE TIMING CHAIN HAD BROKE AND DAMAGED THE ENTIRE ENGINE. I WAS TOLD I WOULD HAVE TO GET A NEW ENGINE SHIPPED TO GERMANY AT A COST OF $9000. THE CAR HAD 52000 MILES ON IT AND HAD BEEN RECENTLY SERVICED. THE WARRANTY HAD JUST EXPIRED AT 50000 MILES AND GM SAID THE ENGINE WAS NOT THEIR PROBLEM ANYMORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185121March 14, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
OUR 2002 PONTIAC GRAND AM ALSO DEVELOPED THE ANNOYING "CLICKING" NOISE THAT SOUNDED AS IF THE BLINKERS WERE ON WHEN THEY WERE NOT. THIS IS A KNOWN ISSUE WITH THE MULTI-FUNCTION TURN SIGNAL SWITCH SUPPLIED TO GM BY TRW. HOW DO I KNOW THIS? A GOOD FRIEND OF MINE IS EMPLOYED WITH TRW AS THE QUALITY ENGINEER ON THE P90 LINE AND INFORMED ME OF A DESIGN CHANGE TO THE SWITCH DURING THE 2002 MODEL YEAR. HE SUPPLIED ME WITH A REPLACEMENT SWITCH THAT CORRECTED THE ISSUE. WHEN WILL/IS GM GOING TO STEP UP TO THE PLATE AND ACKNOWLEDGE THIS ISSUE AND RECALL ALL AFFECTED VEHICLES? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183672February 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS GOING DOWN THE ROAD AND THE LIGHT ON MY DASH THAT SHOWS MY SPEED WENT OUT, IT WAS DARK AND I HAD NO IDEA HOW FAST I WAS GOING. THE TURN SIGNAL LIT UP AND AFTER THAT I TRIED TO TURN MY TURN SIGNAL ON TO TURN AND IT WOULD NOT WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182781February 16, 2007
ENGINE AND ENGINE COOLING
EVERYTHING ELECTRICAL WOULD TURN ON IN THE CAR EXCEPT THE ENGINE. THE ENGINE WILL NOT TURN OVER AT ALL. THE BATTERY IS FULLY CHARGED AND ALL DIAGNOSTIC TESTS CAME BACK OK. I DON'T WANT TO SEE ANYONE STRANDED IN THIS VEHICLE BECAUSE OF SOMETHING THAT IS OBVIOUSLY WARPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182346February 12, 2007
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
I PURCHASED MY 2002 GRAND AM USED IN JULY 2005 WITH 25,000 MILES ON IT. HAVE SINCE REPLACED THE TIMING AND EVERYTHING THAT GOES ALONG WITH THAT ($2000+) AND WE ARE TRYING TO GET SOME OF THAT MONEY BACK FROM GM AS WE ARE AWARE THERE WAS A SERVICE BULLETIN THAT HAD SOMETHING TO DO WITH WHAT HAPPENED. NOW... I HAD RECEIVED A "RECALL" REGARDING THE BLINKERS ABOUT AN ISSUE WHERE THEY STOP WORKING. THE ISSUE I'M HAVING, OF COURSE, IS NOT COVERED BY THE RECALL. IN DECEMBER, I BEGAN HEARING A CLICKING SOUND COMING FROM THE DASH WHICH SOUNDED LIKE THE BLINKER WAS FLASHING. THE BLINKERS ARE NOT FLASHING BUT IT SOUNDS LIKE THEY ARE. THEY DO SEEM TO BE WORKING FINE WHEN I AM ACTUALLY TRYING TO USE THEM. DOESN'T HAPPEN ALL THE TIME, BUT SOMETIMES IT CLICKS JUST A FEW TIMES AND STOPS, SOMETIMES IT CLICKS ALOT TO THE POINT WHERE I JUST TURN THE RADIO UP SO I CAN'T HEAR THE CLICKING. THE DEALER TOLD ME THIS WOULD COST $300 TO REPLACE THE WHOLE ARM--WHICH APPARENTLY INVOLVES REMOVING THE STEERING COLUMN. LUCKILY, I KNOW A MECHANIC WHO WILL DO THIS REPAIR FOR THE COST OF THE ARM. WHAT IS THE PROBLEM WITH GM AND THESE GRAND AMS? THEY SURE DON'T STAND BEHIND THEIR PRODUCT! I LOVE MY CAR, BUT THIS IS GETTING RIDICULOUS...TO THE POINT THAT I'M TEMPTED TO BUY A FOREIGN CAR NEXT TIME! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182150February 9, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE A COMMON ISSUE WITH MY 2002 PONTIAC GRAND AM AS WELL. THERE HAVE BEEN SEVERAL TIMES I HAVE GOTTEN INTO MY CAR TO LEAVE FOR WORK AND HAVE HAD TO WAIT 10, 20 OR EVEN 25 MINUTES UNTIL THE SECURITY LIGHT ON THE DASH CUTS OFF BEFORE I CAN START MY CAR. INITIALLY, I THOUGHT IT WAS THE BATTERY OR THE STARTER; THAT IS NOT THE CASE. WHEN I CALLED MY LOCAL PONTIAC SERVICE DEPARTMENT, I WAS TOLD THE SAME AS OTHERS THAT HAVE THIS SAME ISSUE: IT WILL CONTINUE TO GET WORSE UNTIL FINALLY THE CAR WILL NOT START NO MATTER HOW LONG YOU WAIT. IT IS A COSTLY ISSUE TO FIX. GM HAS NOT ISSUED A RECALL ON THIS PROBLEM, EVEN THOUGH I PERSONALLY KNOW SOMEONE ELSE THAT HAS THIS ISSUE; THE GM SERVICE DEPARTMENT CLERK THAT I TALKED TO TOLD ME HE GETS AT LEAST ONE CALL A DAY REGARDING THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182158February 9, 2007
POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 2002 GRAND AM MANUAL TRANSMISSION. THE RECALL FOR THE TRANSMISSION GOING INTO REVERSE WAS ON 2000-2001 GRAND AM'S BUT NOT ON THE 2002. THE TRANSMISSION WAS MADE BY POWERTRAIN, MINE WAS ALSO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182163February 9, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT 45 MPH ON A BACK ROAD MY CAR SHUT OFF AND AT THAT POINT I ALSO LOST POWER STEERING SO I HAD TO GET OUT AND PUSH THE CAR OFF THE ROAD BY MYSELF. HAD IT TOWED; FIRST MECHANIC SAID IT WAS THE SECURITY SYSTEM AND A DEALER WOULD HAVE TO LOOK AT IT. SO I HAD IT TOWED 42 MILES TO A DEALERSHIP AND THEY TOLD ME THE FUEL PUMP HAD BURNED UP, BUT THIS IS CLEARLY A SAFETY HAZARD AS THE CAR JUST SHUT OFF IN THE MIDDLE OF THE ROAD, NOT TO MENTION ON AN EXTREMELY BAD CORNER THAT I COULD HARDLY MANEUVER DUE TO THE LACK OF POWER STEERING. CAR ALSO HAS PROBLEMS WITH BRAKES...HAD BRAKES & ROTORS REPLACED TWICE NOW (ONCE IN AUGUST 2005 AND MOST RECENTLY ON DECEMBER 28, 2006) AND NOW THERE'S ALREADY A PROBLEM AS THE BRAKES FAILED WHEN I HAD TO STOP SHORT, LUCKILY AN ACCIDENT WAS AVOIDED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181845February 7, 2007
ELECTRICAL SYSTEM
I DROVE TO THE MALL, MY CAR RAN FINE. AFTER I WAS DONE SHOPPING (ABOUT 2 HOURS LATER) I WENT TO LEAVE, AND MY CAR WOULD NOT START. IT LEFT ME WITH MY 2 CHILDREN STRANDED AND A TOW BILL. AFTER I HAD THE CAR TOWED HOME, IT STARTED RIGHT UP! I AM AFRAID TO GO ANYWHERE NOW IN FEAR THAT MY CHILDREN AND I WILL BE STRANDED AGAIN, AND I WILL HAVE A LARGE TOW BILL. MY CRUISE CONTROL HAS QUIT WORKING TOO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181833February 6, 2007
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING WHEN THE ENGINE SHUT OFF AND THE KEY IN THE IGNITION WAS TURNED TO THE ON POSITION. HAD I BEEN GOING FASTER INSTEAD OF TURNING A CORNER I WOULD HAVE WRECKED, BEEN KILLED, OR KILLED SOMEONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179477January 23, 2007
ELECTRICAL SYSTEM
ELECTRICAL - SINCE I BOUGHT 2002 PONTIAC GRAND AM GT FOR MY COLLEGE BOUND DAUGHTER IN 2002 MORE THAN 10-12 TIMES SHE COMPLAINED HER CAR DOESN'T START AND I HAD TO GO TO GIVE HER JUMP. ON ONE OCCASION SHE TOOK TO THE DEALER. SEVERAL MECHANICS EVEN TOLD ME THAT THERE ARE LOTS OF OWNER OF THIS MODEL COMPLAINED ABOUT THE ELECTRICAL PROBLEM. I EVEN CHANGE THE BATTERY IN FIRST 2 YEARS. NOW AGAIN I AM HAVING PROBLEM CAR DOESN'T START WITHOUT JUMP (1/23/2007) . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177310December 29, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MULITIFUNCTION SWITCH FAILURE IN OUR 2002 GRAND AM AUTO. I HAVE READ NUMEROUS COMPLAINTS FROM OTHER GRAND AM OWNERS HAVING THIS SAME PROBLEM AND GM/PONTIAC REFUSES TO ISSUE THE RECALL FOR VEHICLES FROM 2002 FORWARD. YET THEY HAVE A RECALL FOR THIS EXACT SWITCH FOR 1999 - 2001 VEHICLES. WE ARE TRYING TO GET THIS SWITCH REPAIRED AT THIS TIME BUT THE COST IS VERY VERY HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177317December 29, 2006
UNKNOWN OR OTHER
2002 PONTIAC GRAND AM, WILL NOT START UNTIL SECURITY PASSLOCK SYSTEM/COMPUTER CODE IS RESET BY TURNING IGNITION ON AND WAITING 10 MINUTES. APPARENTLY PROBLEM PROGRESSIVELY GETS WORSE UNTIL PROBLEM IS OCCURING MULTIPLE TIMES PER DAY. PROBLEM HAS NOT BEEN FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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