Oldsmobile Alero Complaints (2002)

279 consumer complaints on file.

#10191491May 22, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. ON MAY 21, 2007, THE CONTACT CRASHED INTO A TREE WHILE DRIVING 35 MPH. THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER SUFFERED A SEVERE HEAD INJURY AND RECEIVED SEVEN STITCHES. THE DRIVER'S CHEST AND BACK WERE BRUISED. THE WEATHER WAS NOT A FACTOR. THE VEHICLE WAS DESTROYED AND IS CURRENTLY IN THE CONTACT'S GARAGE. A POLICE REPORT WAS FILED. THE VIN, ENGINE SIZE, AND # OF CYLINDERS WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 71,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10190984May 17, 2007
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
THE CAR SHUTS OFF WHILE DRIVING. IT IS HORRIBLE , STEERING WHEEL LOCKS, AND I PRACTICALLY HAVE TO BRAKE MY ARMS AND BACK TRYING TO TURN IT TO GET OUT OF TRAFFIC. WHEN IT SHUTS OFF IT MAKES AND AWFUL BUSSING NOISE AND ALL DISPLAY LIGHTS ARE LIT UP. I BELIEVE IT MAYBE WEATHER RELATED BECAUSE IT MOSTLY HAPPENS WHEN IT IS HOT OUTSIDE. WHEN I GO TO RESTART MY CAR I HAVE TO TURN THE KEY TO THE ON POSITION, AND MAKE SURE THE SERVICE ENGINE LIGHT TURNS ON BEFORE I CAN START THE CAR. OTHERWISE, IT WILL TURN OVER ,BUT WON'T FIRE UP. WHEN THE LIGHT DOES COME ON I CAN HEAR SOMETHING SWITCHING ON TOWARDS THE BACK OF THE CAR. SINCE I DON'T KNOW MUCH ABOUT CARS I AM ASSUMING THAT IT IS THE FUEL PUMP. IF ANYONE ELSE HAS THESE SAME PROBLEMS, AND HAS AN IDEA OF A WAY TO FIX THIS ,PLEASE LET ME KNOW SO THE CAR DOESN'T KILL ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189793May 4, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1. THE DRIVERS SIDE WINDOW AND PASSENGER SIDE WINDOW START TO SLOW DOWN WHEN BEING ROLLED UP OR DOWN, WITHIN WEEKS OF NOTICING THAT THE WINDOW WILL EITHER FALL TO THE BOTTOM OF THE DOOR OR GET STUCK ON THE TRACK. HAVE REPLACED EACH WINDOW MOTOR TWICE AND NOW REPLACING THE DRIVERS SIDE FOR THE THIRD TIME. THE WINDOW ALSO HAS TO BE REPLACED THIS TIME, BECAUSE OF CRACKS. THEY HAVE TOLD ME NOW, THAT OLDSMOBILE HAS CHANGED THE WINDOW MOTOR AND FRAME. MEANING THAT THE ENTIRE THINGS HAS TO BE REPLACED. COSTING WELL OVER 600 DOLLARS. IF GM WANTED TO CHANGE THE WINDOW SETTINGS AND EVERYTHING ELSE SHOULDN'T THEY HAVE SENT OUT A RECALL FOR THIS. WAS ALSO TOLD BY A GM DEALER IN PARTS THAT THE WINDOWS WERE NOT LASTING FOR THE ENTIRE LIFE OF THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189184April 29, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER AND PASSENGER WINDOWS CONSTANTLY SHORT CIRCUIT SO THEY CAN NOT BE OPENED. THE DRIVER WINDOW SOUNDS LIKE IT IS OFF TRACK AND HAS TROUBLE CLOSING. THE PASSENGER WINDOW STOPS WORKING FOR NO REASON. THE MOTORS HAVE BEEN REPLACED BY THE DEALER BUT THE MOTOR STOPPED WORKING AGAIN. IT WOULD BE NICE TO BE ABLE TO ROLL DOWN THE WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188123April 17, 2007
ENGINE AND ENGINE COOLING, FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL*- THE CONTACT OWNS A 2002 OLDSMOBILE ALERO WITH A CURRENT AND FAILURE MILEAGE OF 181,000 MILES. WHILE DRIVING AT 35 MPH BEGAN DECELERATING AND THE VEHICLE LOST POWER WITH NO WARNING IN THE MIDDLE OF THE ROAD. THE WEATHER WAS SUNNY AND 75 DEGREES. SHE WAS ABLE TO RESTART THE VEHICLE AFTER 30 MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED HER THAT THE VEHICLE WAS PART OF RECALL 07E021000 FOR FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES. THE RECALLED FAILURE COULD RESULT IN A FIRE, BUT THE CONTACT HAD NOT EXPERIENCED THE RECALL FAILURE TO DATE. SHE SPOKE WITH DELPHI, GM AND OLDSMOBILE DEALERS, AND NONE OF THE DEALERS WERE WILLING TO COMPLETE THE RECALL WORK FREE OF CHARGE. *AK THE CONSUMER STATED THE DEALERSHIP IS ASKING FOR ADDITIONAL MONIES BESIDES THE $417.21 THAT WAS ALREADY PAID. THE CONSUMER STATED THE VEHICLE IS STILL IN THE DEALERSHIPS POSSESSION AND SHE WANTS THE VEHICLE RETURNED WITH THE PROBLEM FIXED. THE CONSUMER STATED THAT ON 06/07/07 THE DEALERSHIP INFORMED HER TO PICK UP THE VEHICLE THAT IT WAS READY WHEN CONSUMER CAME TO PICK UP VEHICLE THE MANAGER INFORMED HER HE DOES NOT FEEL SAFE RETURNING THE CAR TO HER AND THE DEALERSHIP IS REQUESTING AN ADDITIONAL $262.00 FOR AN IGNITION SWITCH. UPDATED 06/25/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187361April 9, 2007
ENGINE AND ENGINE COOLING
TL*- THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. ON 4/6/07, WHILE DRIVING 55 MPH ,THE CONTACT HEARD A TICKING SOUND, AND SMELLED GASOLINE INSIDE THE VEHICLE, SO SHE TURNED THE IGNITION OFF. THE VEHICLE WAS TOWED TO FOX CHEVROLET IN LAUREL, MD. THE DEALER STATED THAT THE FAILURE WAS DUE TO COOLANT BEING MIXED WITH OIL ,CAUSING A LOSS OF COMPRESSION IN ALL CYLINDERS. THE ENGINE NEEDED TO BE REPLACED AT COST OF $2,600. THE WARRANTY EXPIRED AT 60,000 MILES. THERE WERE NO WARNING INDICATOR LIGHTS ON THE DASHBOARD. THE VEHICLE WAS AT THE REPAIR SHOP. THE CURRENT AND FAILURE MILEAGE WERE 84301. *AK UPDATED 0626/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186931April 3, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* - THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. WHILE DRIVING AT 40 MPH ON A VERY NICE DAY THE TIMING CHAIN SHEARED OFF WHICH CAUSED THE ENGINE TO LOSE POWER. THE TIMING CHAIN FAILURE WARPED ALL OF THE RODS AND HEADS. THE FAILURE MILEAGE WAS 84,000, AND THE CURRENT MILEAGE WAS 87,363. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183438February 25, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
WHILE DRIVING DOWN THE ROAD, THE CAR SHUT OFF, I WAS UNABLE TO GET THE CAR RESTARTED AND WAS ALMOST REAR ENDED BY ANOTHER VEHICLE. I WAS TOLD THAT THE PASSLOCK ENGAGED WHILE THE CAR WAS IN OPERATION THEREBY TELLING THE COMPUTER THAT THE CAR HAD BEEN "STOLEN" AND TO SHUT OFF THE FUEL PUMP. I HAVE SINCE LEARNED THAT THIS "PASSLOCK" FAILURE IN GM VEHICLES IS A VERY COMMON COMPLAINT AND ONLY THE "DEALERSHIP" IS ABLE TO REPAIR IT. THE APPROX COST IS $900.00 IN WHICH THE DEALERSHIP WILL REPLACE THE IGNITION AND BCM MODULE WITH ANOTHER DEFECTIVE PART. OTHER INDIVIDUALS WITH THE SAME PROBLEM HAVE BROKEN DOWN AT NIGHT IN UNSAFE LOCATIONS, ON THE HIGHWAY, ETC AND ALTHOUGH GENERAL MOTORS HAS RECEIVED SEVERAL COMPLAINT'S THEY HAVE FAILED TO ISSUE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182590February 14, 2007
UNKNOWN OR OTHER
THE DASH HAD BEGUN PULLING AWAY AND COMING UNGLUED ABOUT A YEAR AGO. I FOUND THAT THIS IS A PROBLEM WITH THIS MODEL YEAR. WHEN I SPOKE WITH THE DEALER THEY SAID IT WAS NOT PART OF A RECALL. I HAVE THE EXTENDED WARRANTY CALLED MAJOR GUARD THAT THEY SAID IS NOT COVERED. IT HAS CONTINUED TO RUMPLE AND BUBBLE UP. I AM THE ONLY OWNER. IT IS A DEFECT THAT NO ONE WANTS TO ADDRESS. ESPECIALLY, SINCE MY EXTENDED WARRANTY WILL BE UP WITH IN A YEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10180627January 24, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL* - THE CONTACT OWNS A 2002 OLDSMOBILE ALERO GL. THE CONTACT STATED THAT THE THERE WAS A A SENSOR CYLINDER FAILURE IN THE IGNITION THAT WAS EFFECTED BY THE THEFT SYSTEM ON THE VEHICLE. THE CONTACT STATED THAT THE DEALER SAID THAT THE VEHICLE'S COMPUTER BELIEVED ITAS BEING STOLEN, AND KILLS THE ENGINE, THIS HAPPENED ON 4 DIFFERENT OCCASIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179103January 19, 2007
ELECTRICAL SYSTEM:HORN
TL* -THE CONTACT STATED THAT HE PURCHASED A 2002 OLDSMOBILE ALERO AND THE HORN WOULD SOUND AT ANYTIME. THE CONTACT STATED THAT HE HAD TO TAKE THE FUSE OUT OF THE HORN TO KEEP IT FROM SOUNDING. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND WAS TOLD THAT THE VEHICLE HAD A DEFECTIVE HORN PAD AND THAT THE STEERING COLUMN AND AIRBAG WOULD ALSO NEED TO BE REPLACED IF THE HORN PAD IS REPLACED. THE VEHICLE HAD APPROXIMATELY 70,000 MILES AT THE TIME OF THE FAILURE. *JB THE HORN HAS BEEN REPLACED. UPDATED 02/22/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177114December 27, 2006
STRUCTURE, UNKNOWN OR OTHER
THE DASH HAD BEGUN PULLING AWAY AND COMING UNGLUED ABOUT 2 YEARS AGO. I FOUND THAT THIS IS A PROBLEM WITH THIS MODEL YEAR. WHEN I SPOKE WITH THE DEALER THEY SAID IT WAS NOT PART OF A RECALL. BUT THEY WOULD SPLIT THE COST WITH ME -MY END WOULD BE $650. I COULD NOT AFFORD IT AND IT HAS CONTINUED TO RUMPLE AND BUBBLE UP. I AM THE ONLY OWNER. IT IS A DEFECT THAT NO ONE WANTS TO ADDRESS. ESPECIALLY, SINCE MY WARRANTY WILL BE UP WITH IN A MONTH OR TWO. I JUST GOT TIRED OF FIGHTING WITH THE DEALER TO DO SOMETHING. I HAVE GIVEN UP AND WILL NOT BE PURCHASING A GM CAR AGAIN. THANKS FOR NOTHING -MY LOYALTY IS GOING SOMEWHERE ELSE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175016December 3, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2 DOOR 2002 OLDS. ALERO THAT HAS MANY PROBLEMS. MY WINDOW REGULATORS HAVE BROKEN ON 3 DIFFERENT OCCASIONS. WHEN THIS HAPPENS,MY WINDOWS FALL INTO THE DOOR AND HAVE NO WORKING CAPABILITY. I WENT TO AN OLDS. DEALERSHIP TO HAVE THIS PROBLEM FIXED. THE DEALERSHIP STATED THAT THE PROBLEM WAS NOT CAUSED BY ANYTHING I DID. IT COSTS A LITTLE OVER 1000.00 TO FIX BOTH WINDOWS ON EVERY OCCASION THAT THEY BREAK. I HAVE PAID THIS AMOUNT ON TWO SEPARATE OCCASIONS AND I FEEL THAT IT'S NOT RIGHT FOR ME TO BE PAYING ANYTHING AT ALL. I CAN'T AFFORD TO GET THEM FIXED AGAIN NOR DO I FEEL THAT I HAVE TO. I CONTINUALLY DRIVE AROUND IN THE FREEZING COLD WEATHER W/BROKEN WINDOWS THAT SHOULDN'T HAVE BROKEN IN THE FIRST PLACE. I WOULD REALLY LIKE SOMEONE TO RECALL THIS PROBLEM BECAUSE I HAVE RESEARCHED IT AND HAVE FOUND THAT I AM NOT THE FIRST ONE TO HAVE THIS PROBLEM. THERE ARE HUNDREDS OF REPORTS ON JUST THIS PROBLEM NOT TO MENTION PLENTY OTHERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174438November 27, 2006
ELECTRICAL SYSTEM
INTERMITTENT TURN SIGNALS DASH AND TAIL LIGHTS GO OUT WHEN AUTO LIGHTS TRY TO TURN ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173148November 10, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE SECURITY LIGHT STARTED COMING ON IN MY CAR IN 2004. MY CAR IS A 2002. I BROUGHT MY CAR TO A GM DEALERSHIP AND THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG, SO I DID NOT PAY ATTENTION TO THE LIGHT UNTIL ONE DAY MY CAR REFUSED TO START. AS I HAD JUST REPLACED THE BATTERY AND THE LIGHTS/RADIO WORKED, MY HUSBAND ASKED AROUND AND A FEW PEOPLE WHO HAVE OWNED OLDSMOBILE VEHICLES STATED THAT IF YOU LEAVE THE CAR IN THE "ON" POSITION FOR 10-12 MINUTES THAT IT WILL RESET THE SECURITY LIGHT AND THE CAR WILL START. IT WORKED AND I BROUGHT MY CAR TO A SECOND GM DEALERSHIP AND THEY QUOTED A DIAGNOSTIC RUN TO DETERMINE WHAT IS CAUSING MY CAR NOT TO START, BUT THEY TOO DID NOT KNOW WHAT WAS CAUSING IT. THE MOST RECENT OCCURRENCE WAS IN OCTOBER 2006, BUT INSTEAD OF RESETTING FOR A FEW MONTHS, LIKE BEFORE, THE CAR REFUSED TO START THE VERY NEXT TIME I TRIED TO START IT. I DID RESEARCH ONLINE AND FOUND THAT THERE ARE SEVERAL MODELS (1999-2002, AT LEAST) THAT HAVE THE SAME PROBLEM. I CONTACTED GM TO NOTIFY THEM OF THIS OCCURRENCE AND THE FACT THAT IT WAS NOT ONLY OCCURRING TO MY CAR. I HAVE NOT HEARD BACK... YET? I NO LONGER HAVE CONFIDENCE THAT MY CAR IS RELIABLE. FOR THE TIME BEING, I USE THE METHOD, BUT NOW THAT I AM PREGNANT AND WINTER IS FAST APPROACHING (I LIVE IN MINNESOTA), I NO LONGER FIND THIS SOLUTION ACCEPTABLE. I DO NOT WANT TO JEOPARDIZE MY CHILD'S LIFE BY HAVING TO REMAIN IN NEGATIVE DEGREE WEATHER FOR TEN MINUTES IN ORDER FOR THE CAR TO "RESET ITSELF," SO I AM CURRENTLY RESEARCHING ALTERNATIVE CARS TO PURCHASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172358November 1, 2006
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TURN SIGNALS INTERMITTENTLY QUIT WORKING, BUT HAZARDS WORK FINE. ALSO, INTERMITTENTLY WHEN YOU TURN THE STEERING WHEEL FULLY (EITHER WAY) THE ABS LIGHT AND LOW TRACTION OFF LIGHT COME ON WHICH CLEAR AFTER TURNING THE IGNITION OFF AND RESTARTING, BUT DOES IT AGAIN OR MAYBE NOT FOR A WHILE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172046October 28, 2006
STEERING:RACK AND PINION:RACK
THE STEERING WAS HARD AND HAD IT INSPECTED. THE RESULTS BEING A WORN OUT STEERING RACK THAT WAS LEAKING POWER STEERING FLUID. THE ASE CERTIFIED MASTER MECHANIC STATED THAT THIS IS A COMMON PROBLEM IN GM VEHICLES. CARS ARE ENGINEERED PRODUCTS - THE USER SHOULD NOT HAVE TO REPLACE SUCH PARTS ON A REGULAR BASIS BECAUSE, THE CUSTOMER BUYS CARS BASED ON THE RELIABILITY OF MECHANICAL AND HYDRAULICALLY ENGINEERED COMPONENTS. I AM DISAPPOINTED THAT IT IS A CONSTANT MENTAL STRESS FOR THE OWNER TO ACTUALLY 'EXPECT' KNOWN PROBLEMS THAT GM IS NOT READY TO ACKNOWLEDGE - THOUGH COMPARABLE JAPANESE AND GERMAN CARS RUN WITHOUT SUCH PROBLEMS IN THE SIMILAR COMPONENTS FOR THE LIFE OF THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171363October 19, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
FOR THE PAST FEW MONTHS I HAVE BEEN NOTICING MY CAR TEMPERATURE HOT WHEN IT IS SUPPOSE TO BE COLD AND VICE VERSA. I CHECKED THE ANTI-FREEZE AND PLACED MORE IN THE CAR. IN THE PAST MONTH I NOTICE THAT THE CAR STARTED TO OVERHEAT AND I CHECKED THE ANTIFREEZE ONCE AGAIN. I THEN LEARNED THAT MY MANIFOLD INTAKE NEEDED TO BE REPLACED AND IT IS VERY COMMON FOR IT TO HAVE TO BE REPLACED BECAUSE IT IS PLASTIC. I PAID OVER $700.00 TO GET IT REPLACED AND IT IS A COMMON FACT THAT IT IS REPLACED OFTEN DUE TO THE MANUFACTURERS CHOICE TO USE PLASTIC FOR THE PART. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171374October 19, 2006
SUSPENSION:FRONT:WHEEL BEARING
LAST YEAR I HAD A RUBBING TYPE SOUND COMING FROM MY FRONT END, UPON TAKING IT TO TUFFY I LEARNED THAT I NEEDED A LEFT WHEEL BEARING. I REPLACED THE WHEEL BEARING AND 7 MONTHS LATER I HAD TO REPLACE THE RIGHT WHEEL BEARING. CURRENTLY I AM BEING TOLD THAT THE WHEEL BEARINGS STILL NEEDS TO BE REPLACED. MY ABS LIGHTS ARE ON AND THERE IS A POPPING SOUND WHEN MY CAR TURNS. I HAVE A NEW TIE ROD SO THAT RULES THE NOISE COMING FROM IT. THE BEARINGS ARE EXPENSIVE TO REPLACE AND I ONLY HAD THE CAR THREE YEARS AND I HAD TO REPLACE BEARINGS, THE MANIFOLD INTAKE, A TIE ROD, AND HOSES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169470September 27, 2006
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS INTERMITTENTLY WORK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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