Oldsmobile Alero Complaints (2001)

364 consumer complaints on file.

#10062758March 21, 2004
AIR BAGS, ELECTRICAL SYSTEM, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WAS INVOLVED IN A FRONTAL COLLISION ON 3/5/03 AND THE AIR BAGS FAILED TO DEPLOY IN MY 2001 OLDSMOBILE ALERO. I WAS TRAVELING 40-45 MPH SOUTHBOUND ON SCOTTSDALE RD WHEN ANOTHER CAR TURNED LEFT IN FRONT OF ME. THE IMPACT BENT THE IMPACT BARS, MOVED MY COMPRESSOR TO THE OTHER SIDE OF THE VEHICLE, HOOD, BUMPER, FENDER DAMAGE, THE PRELIMINARY ESTIMATE WITHOUT DOING A TEAR DOWN IS AT $5000.00. I HAVE SUFFERED NECK, SHOULDER AND LEG INJURIES. I CONTACTED GM AND THEY SAID A CERTIFIED GM REP WILL GO LOOK AT THE CAR AND TAKE PICTURES AND WILL CONTACT ME ON THE 29TH. I RECEIVED A CALL FROM A MAN WHO DID NOT IDENTIFY HIMSELF AT THE DEALER SHIP AND SAID HE WAS A PRIVATE INVESTIGATOR FOR GM AND DOWN LOADED THE INFO OFF THE COMPUTER IN THE CAR AND THE AIR BAG SHOULD NOT HAVE GONE OFF, AND TOLD ME I NEED TO HAVE THEM START REPAIRING THE VEHICLE IMMEDIATELY. YET IN THE OWNERS MANUAL IT STATES THE AIR BAG WILL DEPLOY IN A NEAR FRONTAL OR FRONTAL IMPACT AND THAT THEY CAN ONLY ACCESS THIS COMPUTER IN THE CAR WITH THE OWNERS CONSENT WHICH I DID NOT GIVE. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR FROM ELECTRICAL ENGINE WORK, THE FUEL SENSOR SHOWING ME I HAD GAS WHEN I DON'T, SCRATCHED ROTORS, AND THE HAZARDS AND BLINKERS WORKING AND NOT WORKING WHICH STILL HAS NOT BEEN FIXED BY THE DEALERSHIP. EVEN THE POLICE OFFERS DID NOT WANT TO GET IN THE VEHICLE TO MOVE BECAUSE THE AIR BAG DID NOT GO OFF AND THEY WHERE CONCERNED THAT IT DID NOT. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10062656March 19, 2004
EXTERIOR LIGHTING:TURN SIGNAL
THIS CAR IS THE WORST CAR I HAVE EVER OWNED. TURN SIGNALS WORKED INTERMITTENTLY. TAKEN TO DEALER AND GARAGE WHO COULD NOT FIND ANYTHING WRONG. RESEARCHED THE PROBLEM ON MY OWN AND FOUND THAT THERE WERE MANY COMPLAINTS REGARDING THIS PROBLEM. OBTAINED INFORMATION TO CORRECTLY REPAIR. TURN SIGNALS WERE REPAIRED IN 2003. IT TOOK UNTIL MARCH, 2004 TO RECEIVE A RECALL NOTICE REGARDING THIS PROBLEM. SINCE REPAIR OF MY TURN SIGNALS, MY FAN DOES NOT WORK ON THE ONE OR TWO MARKING. MY LOW TIRE PRESSURE LIGHT COMES ON AT RANDOM EVEN THOUGH THE TIRE PRESSURE IS ADEQUATE. BRAKES AND ROTORS REPAIRED EVERY YEAR. MY CAR IS DIFFICULT TO START ON MANY OCCASIONS AND FAILS TO START ON THE FIRST TRY. WHEEL BEARINGS AND SENSORS HAD TO BE REPLACED IN BOTH OF MY FRONT TIRES. AT TIMES, WHEN I TURN THE IGNITION OFF, YOU CAN HEAR A LOW GRINDING NOISE. AIR COMES IN ON THE DRIVER DOOR WHERE THE ELECTRICAL SWITCHES ARE LOCATED TO OPERATE THE WINDOW. I HAVE NEVER HAD TO DEAL WITH SO MANY PROBLEMS. WHAT CAN BE DONE TO TAKE CARE OF THE CUSTOMERS AND TO CORRECT THESE PROBLEMS? GAS MILEAGE IS TERRIBLE. OUR VAN GETS BETTER GAS MILEAGE THAN THIS VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063135March 12, 2004
AIR BAGS
WHILE DRIVING 45 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10061841March 10, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I PURCHASED A USED 2001 OLDSMOBILE ALERO IN DECEMBER 2003 WITH 41,805 MILES. AFTER HAVING THE CAR FOR ONLY TWO MONTHS I NOTICED A PUDDLE OF COOLANT UNDER THE CAR, I TOOK IT BACK TO THE DEALER I PURCHASED IT FROM WHERE I WAS TOLD THAT IT WAS LEAKING FROM THE INTAKE MANIFOLD AND THAT MY WARRANTY WOULD NOT COVER IT DUE TO IT BEING A GASKET. I ALSO WAS INFORMED THAT MY WATER PUMP WAS LEAKING. I LEARNED THROUGH RESEARCH THAT THIS IS A VERY COMMON PROBLEM WITH GM VEHICLES SO I CONTACTED GM AND WAS TOLD THAT I HAD TO TAKE IT TO A GM DEALER TO HAVE IT DIAGNOSED (I PURCHASED IT FROM A HONDA DEALER AND GM WOULDN'T TAKE THEIR DIAGNOSIS) TO SEE IF GM WOULD ASSIST IN THE REPAIR. I TOOK THE CAR TO A GM DEALER AND THEY CONFIRMED THE PROBLEM WAS THE LEAKING INTAKE MANIFOLD GASKET AND WAS TOLD THAT GM WOULD NOT BE OF ANY ASSISTANCE WITH THE COST OF THE REPAIR. I WAS ALSO INFORMED THAT I WOULD OWE THE GM DEALER $30 FOR THE DIAGNOSTIC TEST (WHICH GM ALSO DECLINED TO COVER) TO FIND THE PROBLEM; I WAS NEVER TOLD UP FRONT THAT THEY WOULD CHARGE ME FOR THE TEST AND BASICALLY THE TEST WAS NOT REQUIRED SINCE I (AND GM) ALREADY KNEW WHAT THE PROBLEM WAS AND WAS TOLD BY THEM TO TAKE IT TO A GM DEALER FOR CONSIDERATION FOR ASSISTANCE. I HAVE READ HUNDREDS (IF NOT THOUSANDS) OF COMPLAINTS AGAINST GM FOR THE SAME PROBLEM AND ALSO INTERNAL SERVICE BULLETINS FROM GM INDICATING THAT THEY WERE WELL AWARE OF THE PROBLEM WITH THE INTAKE MANIFOLD GASKET. THIS IS A VERY COSTLY REPAIR (BETWEEN $800 AND $900 DOLLARS) FOR ONLY OWNING THE CAR FOR TWO MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060589March 6, 2004
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A FRONTAL COLLISION AT ABOUT 40 MPH. UPON IMPACT THERE WAS NO DEPLOYMENT OF FRONTAL AIRBAGS WHEN VEHICLE WAS HIT IN FRONT BY A TOYOTA TRUCK. ALSO AIRBAGS DID NOT DEPLOY AFTER BEING HIT BY THE TOYOTA TRUCK AND THEN FINALLY HITTING A PARKED FORD MUSTANG HEAD ON. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10057901March 3, 2004
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER CAN PULL THE KEY OUT OF THE IGNITION WHILE THE VEHICLE IS IN GEAR.*AK THE CONSUMER STATED WHEN HE STARTED THE VEHICLE THE TRANSMISSION WAS IN FOWARD GEAR, THE CONSUMER HAD TO TAKE IT OUT OF REVERSE , THEN SHIFT IT BACK INTO REVERSE IN ORDER TO BACK OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060155March 2, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
THE IGNITION LOCK DID NOT FULLY ENGAGE THE LOCK FUNCTION, AND ALLOWED THE KEY TO BE REMOVED WITHOUT ENGAGING THE "PARK" FUNCTION ON THE AUTOMATIC TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058982February 25, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
A DEFECT ON A 2001 OLDSMOBILE ALERO. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058404February 18, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
WHEN IN DRIVE AND STOPPED AT A TRAFFIC LIGHT, THE CAR ALMOST STALLS OUT. ON TWO OCCASIONS THE CAR COMPLETELY STALLED AND DID NOT START THE FIRST TIME. I TOOK IT INTO THE DEALERSHIP WHERE I BOUGHT THE CAR AND THEY TRIED TO SELL ME THE 30,000 MILES SERVICE PACK. I REFUSED TO PAY OVER 300 HUNDRED DOLLARS FOR THAT. THEY SAID THEY WOULD CHECK THE CAR AGAIN AND CALLED ME BACK TO LET ME KNOW THAT IT LOOKED LIKE MY FUEL INJECTORS WERE A LITTLE CLOGGED. SO I HAD THE FUEL INJECTION CLEANING DONE. WELL THE CAR STILL RUNS THE SAME, ALMOST STALLING AND IT SEEMS WORSE. I CALLED THE DEALSHIP AND TOLD THEM AND THEY JUST GAVE MEAN ANSWER,"BRING IT IN". SO MY PROBLEM STILL IS NOT RESOLVED. I HAVE ALSO HEARD THAT THERE MAY BE A RECALL ON THE CATALYIC CONVERTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058021February 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
INTERMITTENTLY CONSUMER WAS UNABLE TO TURN/START THE VEHICLE DUE TO IGNITION SWITCH FAILURE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056718February 7, 2004
ELECTRICAL SYSTEM:WIRING, POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR IS A 2001, IT HAS A MIND OF IT'S OWN , LUCKILY THE BLINKER, FLASHER ISSUE IS BEING RECALLED. MY CAR HAS BEEN DOING THIS FOR QUITE SOME TIME. I BELIEVE THAT THERE ARE MAJOR ELECTRICAL ISSUES WITH THESE CARS. MY DRIVERS SIDE WINDOW WORKS WHEN IT WANTS TOO. WHEN I TRY TO ROLL IT DOWN, IT WILL PULL DOWN THE ENGINE AND MY LIGHTS WILL DIM VERY LOW.( EXTERIOR AND INTERIOR LIGHTS.) MY BACK SPEAKERS ALSO WORK WHENEVER THEY WANT TO. I AM NOT ONE TO LISTEN TO LOUD MUSIC, BUT IT'S PRETTY BAD WHEN ONLY THE FRONT SPEAKERS WORK. I BELIEVE THESE CARS NEED TO BE REWIRED. THE LATEST PROBLEM HAPPENED ABOUT 6 MONTHS AGO. THE TRANSMISSION LEVER BUTTON COMPLETELY BROKE OFF. LUCKILY THE BUTTON IS STILL "LITERALLY" HANGING IN THERE ,BUT IF IT FALLS OUT AND GETS LOST THERE IS NO WAY FOR ME TO PUT MY CAR INTO GEAR OR OUT OF GEAR FOR THAT MATTER. THIS IS VERY DANGEROUS, YOU HAVE TO HAVE THE BUTTON TO PUT THE CAR INTO PARK. THE DEALER WHOM I BOUGHT THE CAR FROM IS NOT WILLING TO HELP AT ALL WITH ANY OF THE SITUATIONS WITH MY CAR. HOW CAN CONSUMERS PROTECT THEMSELVES FROM COMPANIES WHO DO NOT STAND BY THEIR PRODUCTS. WE PAY GOOD MONEY FOR OUR VEHICLES AND THIS IS WHAT WE HAVE TO LIVE WITH. OUR LIVES BEING IN DANGER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057169January 23, 2004
SERVICE BRAKES, HYDRAULIC
LEFT FRONT WHEEL SPEED SENSOR SHORTED OUT. *PH WHEN THE VEHICLE WAS TURNED ON THE CHECK ENGINE, ABS AND TRACTION LIGHT ILLUMINATED ON THE DASH. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE LEFT FRONT WHEEL SPEED SENSOR SHORTED OUT. THE DEALER REPLACED THE LEFT FRONT HUB KIT AT THE CONSUMER'S EXPENSE. LESS THAN A YEAR LATER THE RIGHT FRONT WHEEL SPEED SENSOR SHORTED OUT. THE CONSUMER WAS ONCE AGAIN RESPONSIBLE FOR THE COST OF THE REPAIR. THE CONSUMER REQUEST REIMBURSEMENT IN THE AMOUNT OF $1601.05 FOR BOTH REPAIRS. (NAR)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054475January 20, 2004
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
SINCE MY PURCHASE OF THIS VEHICLE IN OCTOBER OF 2003, I HAVE BEEN DISABLED NUMEROUS TIMES. ENGINE JUST QUITS. LOW TRAC LIGHT COMES ON AND ENGINE SHUTS DOWN. VEHICLE HAS BEEN TO DEALERSHIP NUMBER OF TIMES AND THEY SAY NOTHING IS WRONG. I DO PLENTY OF THRUWAY DRIVING AND NOW COASTING OFF TO THE SIDES. ALSO BRAKES GRIND WHEN IT IS WET OUTSIDE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055253January 16, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE STALLED WHILE DRIVING. THE DEALERSHIP'S MECHANIC INDICATED THAT THE FUEL PUMP FAILED. THE PROBLEM HAS NOT BEEN RESOLVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071021January 15, 2004
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE, SEAT BELTS
ONE MONTH AFTER PURCHASING THE VEHICLE I HAD IT BACK AT THE DEALER FOR SEATBELT NOT RETRACTING PROPERLY. THE BUTTONS KEEP BREAKING OFF. HAD THE REAR DEFROSTER REPLACED, THE A/C HAD TO BE FIXED, THE BRAKES AND ROTORS REPLACED, TURN SIGNAL SWITCH HAD TO BE REPLACED. THE GAS GAUGE CURRENTLY IS NOT WORKING. THERE HAS BEEN SO MANY REPAIRS ON THIS VEHICLE I CAN'T KEEP TRACK ANY MORE. CONTINUE TO HAVE A PROBLEM WITH THE CAR SHAKING WHEN I HAVE BEEN DRIVING IT FOR A WHILE. DEALER ACKNOWLEDGES THERE IS A PROBLEM BUT HAS NO IDEA WHAT IS CAUSING IT. THIS CAR IS MY WORST NIGHTMARE. I HAVE BEEN TO THE DEALER SO MANY TIMES I LOST COUNT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069735January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER
THE ABOVE PROBLEMS ARE FOR THE SAME THING AT DIFFERENT TIMES. THE ROTORS ON THE CAR HAVE GONE OUT 3 TIMES. THE SECOND TIME THEY WENT OUT I HAD TO ARGUE WITH OLDSMOBILE TO FIX THEM. THEY TRIED TO TELL ME IT WAS MY DRIVING MAKING THEM GO BAD. I DRIVE INTERSTATE TO AND FROM WORK - NO HARD STOPS, NO STOP-N-GO TRAFFIC. NOW THEY HAVE GONE BAD AGAIN AFTER THE 2ND TIME THEY CHANGED THEM - AFTER ONLY 6K MILES. THEY REFUSE TO PAY FOR THEM. WHEN WE CALLED CUSTOMER CARE THEY INFORMED US THAT THEY USED A "NEW TOOL" THE LAST TIME THEY "FIXED" MY ROTORS - WHICH OBVIOUSLY DIDN\\'T HELP. I HAD A CAVALIER FOR 6 YEARS AND NEVER ONCE HAD TO CHANGE THE ROTORS!! THIS IS JUST FACTORY DEFECT THEY THEY SHOULD BE LIABLE FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068721January 15, 2004
WHEELS
FRONT RIGHT WHEEL BROKE OFF FROM LUG BOLTS. ALL LUG BOLTS BROKE OFF BEHIND THE WHEEL HUB.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10052983January 12, 2004
TIRES:BEAD, EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE HEATING/AIR CONDITIONING FAN CONTROL KNOB ONLY WORKS ON THE 3RD OR 4TH SELECTION. IT STARTED ABOUT 6 MONTHS AGO AND KEEPS MOVING UP A NOTCH. THIS IS TO BE TRUE ON SEVERAL ALERO'S OF THIS YEAR. WILL THERE BE A RECALL ON THIS? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053645January 8, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
CONSUMER NOTICED THAT HAZARD FLASHING WARNING LIGHTS SWITCH WORKED INTERMITTENTLY DUE TO SOLDER JOINT CRACKING, WHICH RESULTED IN OPEN CIRCUIT. RECALL 03V327000 WAS ISSUED ON THIS MAKE/MODEL AND YEAR. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051470January 1, 2004
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
THIS COMPLAINT IS IN REGARDS TO PROBLEMS MY WIFE AND I ARE HAVING WITH OUR OLDSMOBILE ALERO. WE INITIALLY USED THE BETTER BUSINESS BUREAUS'S AUTOLINE ARBITRATION PROCESS AND ALTHOUGH THE ARBITRATOR SAID THAT THE CAR QUALIFIED FOR THE OHIO LEMON LAW, HE THOUGHT THAT THERE MAY HAVE BEEN A MISUNDERSTANDING BETWEEN US AND THE DEALER. WHAT A JOKE. IF YOU LISTEN TO THE AUDIO TAPE OF THE HEARING IT IS OBVIOUS THAT GENERAL MOTORS WAS AWARE OF THE PROBLEM. THE FOLLOWING IS PART OF THE INITIAL LETTER THAT WAS SENT TO THE BETTER BUSINESS BUREAU SINCE YOU HAVE A RESTRICTION SET ON HOW MUCH INFO CAN BE SUPPLIED HERE. PLEASE NOTE THAT THE CAR IS PAID FOR. DATE: 08/18/2003 RE: WILLIAM G. MARSH 2001 OLDSMOBILE ALERO ODOMETER READING = 9198 POSSIBLE VIOLATION OF THE OHIO LEMON LAW BETTER BUSINESS BUREAU (B.B.B.) ARBITRATION OUR 2001 ALERO HAS BEEN IN FOR REPEATED REPAIRS OF SHAKING (LIKE DIESELING) AND STALLING PROBLEMS WHEN THE AIR CONDITIONING IS BEING TURNED OFF, AS IT WAS DESIGNED. AUGUST (2002) OF LAST YEAR WHEN WE WERE ON VACATION IN SHIPSHEWANA, INDIANA, THIS PROBLEM BECAME VERY SEVERE. ALONG WITH AN OIL CHANGE LIGHT THAT CAME ON (WITHOUT REASON) AT 5,454 MILES, BILL RESET THIS. THE FOLLOWING DAY OUR LOW TIRE PRESSURE LIGHT CAME ON AT 5,580 (WITHOUT REASON). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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